Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had a great experience with the agency while finding our new home. The whole process was handled professionally and efficiently, with excellent communication throughout.
A special thank you to Aga and Scarlett, who were both incredibly helpful, friendly and supportive. They kept me informed at every stage, answered all my questions promptly and made the whole process straightforward and stress-free.
I really appreciate everything they did to help us secure our new home and would happily recommend the agency.
Thank you again, Aga and Scarlett, for all your help!
Sergiu-Florian · 6 October 2026
Agent replied · 12 October 2026
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Aga and Scarlett. Our team strives to make the home-buying process smooth and enjoyable, and your kind words mean a lot to us. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI couldn’t be happier with the service I received from Fox & Sons. From the start , the whole process was handled professionally, efficiently and with such a friendly approach.
A special mention has to go to Scarlett, who was absolutely amazing throughout. She was incredibly helpful, approachable and always kept me updated, making what could have been a stressful process feel so much easier. Nothing was ever too much trouble, and she went above and beyond to make sure everything went as smoothly as possible.
I’m extremely grateful for all her help and support and would definitely recommend Fox & Sons, especially Scarlett, to anyone looking for a reliable and professional letting agent. Thank you so much!
Tia · 5 October 2026
Agent replied · 12 October 2026
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had such a great experience with Fox & Sons, especially thanks to David and Scarlett, who were incredibly helpful throughout the whole process!! They were always friendly, responsive and supportive, and kept me updated whenever there was any progress with my application. As someone moving into a new place, the whole referencing and tenancy process can be quite stressful, but David and Scarlett made everything so much easier and smoother. They were always patient with my questions and went above and beyond to help whenever I needed it. I’m really grateful for all their help and would definitely recommend David and Scarlett to anyone looking for a property in Eastbourne!! 5 stars absolutely deserved!!
Lucy · 12 September 2026
Agent replied · 12 October 2026
Thank you so much for your positive review! We are thrilled to hear that David and Scarlett were able to make your experience with Fox & Sons a pleasant one. They are truly dedicated to providing excellent service and making the rental process as stress-free as possible. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a very positive experience with Aga. She was friendly, professional and extremely helpful throughout the whole process. Communication was always clear and quick, and she made everything feel straightforward and well organised.
I particularly appreciated how approachable and supportive Aga was whenever I had a question or needed an update. Her help made the whole experience much easier.
Thank you, Aga, for your excellent service. I would definitely recommend her!
Elena-Andreea · 6 October 2026
Agent replied · 12 October 2026
Thank you for your wonderful feedback! We're thrilled to hear that Aga provided such excellent service and support. We strive to make every experience positive, and it's great to know we succeeded. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to thank David for the outstanding service he provided throughout the process of letting my flat. From start to finish, everything was handled professionally, and efficiently. The entire process was incredibly smooth and stress-free, and David kept me informed every step of the way.
His communication was excellent, and he made what could have been a complicated experience feel straightforward and easy. I really appreciated his professionalism, knowledge, and dedication throughout.
I would highly recommend David to anyone looking for a reliable, friendly, and efficient estate agent. Thank you again for making the whole experience such a positive one!
Nazare · 12 August 2026
Agent replied · 12 October 2026
Thank you so much for your kind words! We are thrilled to hear that David provided you with exceptional service and made the letting process stress-free for you. We pride ourselves on our professionalism, knowledge, and dedication and it means the world to us to have such a satisfied customer like you. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAll the staff were very friendly and helpful even when they were clearly very busy. David managed to get in to the property we really thought we would love and using is helpful team kept me in the loop and we secured our next move. David has been conscientious and professional through the process giving us faith in a difficult busy market. All the staff I’ve met had our interest at heart. David has shown knowledge of the market and process to help at all time, would definitely if and when the time comes go back for David’s help.
Claire · 12 August 2026
Agent replied · 12 October 2026
Thank you for your kind words! We are delighted to hear that our team, led by David, provided excellent support and expertise during your property search. Our priority is always to have our clients' best interests at heart. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAndrew Titherley Mortgage Advisor has again come up trumps for us, for selecting and arranging the right mortgage and insurance for our latest home purchase. Andrew is always very friendly, helpful and professional in his dealings with us, and we'd have no hesitation coming back to him again if we decide to move again at any point in the future. Many thanks, Andrew. We always know we're in safe hands with you!
Jo · 21 September 2026
Agent replied · 12 October 2026
"We're thrilled to hear that Andrew Mortgage Advisor has once again exceeded your expectations! Providing exceptional service is always our top priority and we're grateful to have earned your trust and loyalty. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a great experience with this letting agent and wanted to leave a review to say thank you.
From start to finish, the team was incredibly helpful and professional. They provided excellent support throughout the entire process, whether it was viewings, paperwork, or sorting out the final details. Their patience and clear communication made everything feel smooth and stress-free.
I really appreciated how approachable and solution-focused they were. I wouldn’t hesitate to recommend them to anyone looking for a reliable and friendly service.
Special thanks to Aga who is an absolute rockstar, Alex for his solution oriented approach and Scarlett who's been very approachable and responsive to any queries and organised the viewings seamlessly.
Thank you again for all your help!
Viktoria · 12 July 2026
Agent replied · 12 October 2026
Thank you for the amazing review! Our team takes pride in providing top-notch service to each and every client. We're thrilled to hear that you had a stress-free experience and felt supported throughout the process. We will be sure to pass along your kind words to Aga, Alex, and Scarlett. Thank you for choosing us and for recommending us to others! Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had an excellent experience with Aga at Fox & Sons. From start to finish, she was professional, friendly, and incredibly helpful in letting our property. She kept us informed throughout the entire process, answered all of our questions promptly, and made what could have been a stressful experience feel smooth and straightforward.
Aga's knowledge, attention to detail, and genuine commitment to providing great service really stood out. We always felt that our best interests were being looked after, and nothing was ever too much trouble.
We couldn't be happier with the service we received and would highly recommend Aga and the team at Fox & Sons to anyone looking for a reliable, professional, and supportive letting agent. Thank you again for all your hard work! ⭐⭐⭐⭐⭐
Chandar · 12 July 2026
Agent replied · 12 October 2026
Thank you for your glowing review! We are thrilled to hear that Aga and our team at Fox & Sons provided you with excellent service for your property letting needs. Our genuine commitment to our clients and attention to detail is what sets us apart, and we are always here to make the process smooth and stress-free. Thank you for choosing us and recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had an excellent experience, and a special thank you to Scarlett Hepburn for all her help throughout the process. She was professional, friendly, and made everything simple and stress-free from start to finish. Scarlett kept us informed at every stage and was always happy to answer any questions we had.
Her support and efficiency made the whole process much easier than we expected. We would highly recommend their services and are very grateful for Scarlett’s outstanding customer service.
Thank you again!
Praveen · 12 June 2026
Agent replied · 12 October 2026
Thank you for your fantastic 5* review! We are so happy to hear that Scarlett provided exceptional customer service throughout your experience with us. We are lucky to have her on our team. Thank you for recommending our services. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a great experience with Fox&Sons particularly with Scarlett. She was an absolute pleasure to deal and was professional, friendly, and quick to respond to any questions we had. Her communication was excellent, keeping us updated promptly and making the whole process feel straightforward and stress-free.
She was very knowledgeable about the property and the local area. Nothing seemed too much trouble, and her approachable manner made us feel comfortable throughout.
We really appreciated her help, efficiency, and attention to detail. Scarlett is a fantastic estate agent who genuinely goes above and beyond for her clients, and I would highly recommend her to anyone looking for property assistance.
Dani · 12 June 2026
Agent replied · 12 October 2026
Thank you for sharing your positive experience with us! We are delighted to hear that Scarlett provided you with exceptional service. We strive to make the property process stress-free and enjoyable for our clients, and we are thrilled that she was able to do that for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleThe team at Fox & Sons did a fantastic job to guide me through the process of first time house buying from day one till completion. A special thanks goes to my mortgage consultant, Ben Light from Sequence at Fox & Sons, who adopted a personalised approach, delivered expert guidance, was readily available, and, most importantly, acted promptly at all stages to facilitate a smooth completion. I would definitely recommend Ben's and Fox & Sons' services!
Panagiotis · 12 June 2026
Agent replied · 12 October 2026
Thank you for your kind review! We are thrilled to hear that our team at Fox & Sons, and specifically our mortgage consultant Ben Light, provided you with expert guidance and a smooth completion on your first home purchase. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAs first time buyers we couldn’t ask for a better team to help us go through this journey.
Andrew has been fantastic and very helpful at guiding us towards the better mortgage options.
Lauren, Alice, Lewis and Callum have been so patient and kind with us.
And Stephen, for being always kind, calm and reassuring we can’t thank him enough.
Pasqua · 12 September 2026
Agent replied · 12 October 2026
Thank you for choosing us as your partner in navigating the home buying journey! We are thrilled to hear that Andrew provided you with exceptional service and guidance. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleScarlett was incredibly helpful throughout the whole letting process. She was professional, friendly, and always quick to respond to any questions I had. She made everything smooth and stress-free, keeping me updated at every stage and going the extra mile to help. Her communication and customer service were excellent, and I really appreciated how approachable and supportive she was. I’d highly recommend Scarlett to anyone looking for a reliable and efficient letting agent.
Arya · 12 June 2026
Agent replied · 12 October 2026
Thank you so much for your kind words, ! We are thrilled to hear that Scarlett provided exceptional service during your letting process. Our team takes pride in providing reliable and efficient support to all of our clients. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMoving to a new flat soon and our lettings agent, David is a total star. He has been thoroughly professional and has answered all our queries patiently and also his responses have been quite prompt - he responds even during out of office hours. He’s a highly motivated professional and we wish him the best.
Aiswarya · 28 September 2026
Agent replied · 12 October 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had great experience with fox and sons especially David was very helpful throughout the entire process of securing my rented apartment
From the beginning fox and sons were very proffessional, responsive and supportive.
David in particular made everything clear and straightforward, answering all my questions and keeping me updated at every step. His friendly approach made what can often be a stressful process feel smooth and easy.
I would highly recommend them to anyone looking for a reliable and helpful letting service.
Ashwin · 2 April 2026
Agent replied · 16 April 2026
We are thrilled to hear about your positive experience with Fox and Sons, especially with David's exceptional service. We strive to provide professional and supportive services to make the renting process stress-free for our clients. Thank you for recommending us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a great experience with fox and sons, especially with David, who provided excellent service throughout the process. He was professional, responsive, and very helpful in finding us the perfect rented apartment.
David made everything smooth and stress-free, always taking the time to answer our questions and guide us at each step. We really appreciated his support and dedication.
Highly recommend both David and the fox and sons to anyone looking for a reliable and efficient letting service!
Chippi · 2 April 2026
Agent replied · 16 April 2026
Thank you for your glowing review! At Fox and Sons, our top priority is providing outstanding service to our clients, and we're so glad David was able to exceed your expectations. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCan’t recommend Fox and Sons Eastbourne enough, they were so helpful throughout our rental search. Especially David, who took the time to show us multiple properties and explained the whole process in detail. He answered every question with care and dedication. Very knowledgeable and I’m sure will go far in his career.
Lucy · 28 September 2026
Agent replied · 12 October 2026
Thank you for your kind words! We're thrilled to hear that David provided excellent service and made your rental search a smooth process. We appreciate your recommendation and are confident that David will continue to excel in his career. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI cannot thank Scarlett at Fox & Sons enough for her incredible support! We were on an extremely tight deadline and only had one week to get everything sorted out.
Scarlett stepped up to the challenge without hesitation. She helped me with absolutely everything, kept the process moving incredibly fast, and managed to get us the keys in just 5 to 6 days!
ANTONY · 12 July 2026
Agent replied · 12 October 2026
We are thrilled to hear about your positive experience with Scarlett at Fox & Sons. We believe in going above and beyond for our clients, no matter the deadline. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI would like to thank David from fox and sons for his supportive approach to helping me and my friend with letting my flat this weekend. He answered all our questions with patience and explained us the whole process well.
Highly recommend him for anyone looking for any help with lettings.
Fizza · 28 September 2026
Agent replied · 12 October 2026
Thank you for the amazing review! At Fox and Sons, we strive to provide exceptional service and we're so glad David was able to assist you with letting your flat. We appreciate your recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI want to thank David Johnston for his outstanding service. As French nationals relocating for studies, we had complex questions around referencing and Right to Rent, and David was consistently honest, responsive and knowledgeable, he even flagged an important detail that saved us from a costly mistake. Highly recommended.
Raphael
Raphael · 12 September 2026
Agent replied · 12 October 2026
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleScarlett is amazing! She helped us to find the property we had our heart set on, answered all our questions about the property and the surrounding area she even helped us out with local travel information, she is so professional and friendly.
Thank you so much Scarlett
Jamie · 5 October 2026
Agent replied · 12 October 2026
Thank you for taking the time to leave us this great 5* review and your kind words. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotEfficient, personable & professional sales team - thank you!
I've recently completed on a successful house purchase through the Fox & Sons in Yeovil. I dealt with Andy from the sales team & found him to be efficient, friendly & professional from beginning to end, keeping me updated at every stage. Many estate agents seem like templates reading from a script - it's been a breath of fresh air to meet one who actually seems like a normal & lovely human being! Offer to completion in just over 8 weeks - very happy :)
Catherine · 28 September 2026
★★★★★ 5/5
GoogleI dealt with David on the phone for viewing a property to rent, not only was he professional and helpful he was also really kind! The property I viewed was perfect and I was ready to take it asap.
He helped me with sorting all my paperwork and nothing was too much trouble, I’m really impressed with how fox and sons have helped me with my move as renting for roughly 9+ years I have dealt with a lot of estate agents! But this has been my most positive move by far.
David has been fantastic, and I’m really grateful to be moving with them!
I will be recommending to my friends who will look to move because of how positive this experience has been!
Thank you again so much for all your help, to David, Alex and the team at fox and sons.
Luna · 18 January 2026
Agent replied · 25 January 2026
"Thank you so much for your kind words! It was our pleasure to assist you in your rental journey. We strive to provide exceptional service to all our clients and we are thrilled that we made your move a positive experience. Kind regards, Lucy, Customer Feedback and Support Team
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