Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSam and the team at Simply Lettings have been a pleasure to deal with. They provided a professional and trouble-free process from expression of interest through to getting the keys! I thoroughly recommend them!
Charles · 28 August 2019
Agent replied · 26 August 2024
Many thanks for your kind review Charles - hope the move went well!
★★★★★ 1/5
GoogleBooked 3 viewings for today 28 Feb, 2019 and missed a lecture and an appointment only to arrive to the first to find no one there. I ring and a kind lady explains the viewings were cancelled but I have no messages from Simply Lettings on my mobile and no email, no contact whatsoever to inform me the viewings were cancelled.
Unbeknownst to me the third consecutive viewing - which is a 20 min drive away - was also Simply Lettings but turns out this one wasn’t booked at all! Apparently a call was made to my phone but no messages exist from Simply Lettings though other letting agents managed to leave messages this week.
Appalled that half my day has been wasted along with fuel. I work 2 jobs around university and can’t afford to have my time wasted like this. Unimpressed.
Jonny · 28 August 2019
Agent replied · 26 August 2024
Hi Jonny - I’m sorry to hear that you’ve had some time wasted however we tried calling you several times to inform you that the properties have been let - the line would not connect and didn’t give us the option to leave you a voicemail. I understand from your conversation with my colleague you were not able to communicate yesterday. Should you wish to view new properties in the future please supply us with your email address so we have another way to contact you.
Should you wish to discuss please don’t hesitate to contact us on 01273 729 000 or lettings@simply-lettings.co.uk
★★★★★ 5/5
GoogleSimply Lettings were fantastic throughout our tenancy, any issues were professionally and quickly sorted, I can't thank Sam, Pedro & Carly enough!PositiveResponsiveness, Quality, Professionalism
George · 27 August 2021
Agent replied · 26 August 2024
Many thanks for your review George, much appreciated!
★★★★★ 1/5
GoogleDisrespectful!
I found the agent disrespectful during the viewing time.
A · 27 July 2025
Agent replied · 23 August 2025
Dear A Aleem - thank you for your review. After investigating you arrived 17 minutes late for the viewing and my colleague still showed you the property even though this had a huge knock on effect to the rest of our appointments for the day. Please call me on 01273 729 000 to discuss, thank you
★★★★★ 1/5
GoogleIf there was zero, I would put zero.
I have offered to pay 12 months rent up front, they didnt even care, only replied saying "That would not be possible".
Simply Lettings Brighton claims that they only have booked properties with the landlords insist on having a UK home owner guarantor.
-Stay away.
Melis · 27 August 2023
Agent replied · 26 August 2024
Hi Melis - many thanks for your review however you cannot blame us for yourself not meeting the landlords requirements. A landlord is well within their right to ask for a Guarantor and as you couldn’t provide one we didn’t want to waste either your or our time. Wishing you all the best with your property search.
★★★★★ 5/5
GoogleWe have been renting via Simply Lettings for years and Sam and his team are brilliant.
Dirk · 27 August 2022
Agent replied · 26 August 2024
Thank you very much Dirk!
★★★★★ 5/5
GoogleAwesome team at Simply. Really helpful, friendly and accommodating! Would highly recommend..... my landlord likes them a lot to so positive o both sides! Thanks to Sam & Karen and the team!
Jessicaramy89 · 28 August 2018
Agent replied · 26 August 2024
Hi Jess thank you for your kind words and hope you’re loving the house!
★★★★★ 5/5
GoogleAn absolutely lovely team, so helpful and quick. No problems whatsoever. Cannot recommend them highly enough. Thank you Pedro, Carly and Sam!PositiveProfessionalism
Elizabeth · 27 August 2021
Agent replied · 26 August 2024
Thank you for your kind review Elizabeth - hope you’ve settled in to your beautiful house!
★★★★★ 5/5
GoogleSimply Lettings provide a great service for landlords! They have been incredibly helpful, have made thorough background checks for the right tenant, with great communication throughout the process and the rent is always on time. A no fuss, honest, hardworking agency who are simply the best!
Barby · 30 December 2023
Agent replied · 26 August 2024
Thank you for your lovely review Stephanie! Glad you’re happy!
★★★★★ 5/5
GoogleI can't praise Simply Lettings highly enough. From the very first viewing of my new flat I knew they operated a friendly and honest service. No hard sell which was refreshing, but on hand to quickly answer any questions.
Paper work, checks and admin was all dealt with quickly and no stress. The fee structure is simple to understand with no hidden costs.
Frank, Sam and Karen are super professional and I wouldn't hesitate to recommend them.
Matt · 28 August 2018
Agent replied · 26 August 2024
Hi Matt - thank you for your lovey review and bottle of bubbly! Absolute pleasure and hope you’re enjoying your new property!
★★★★★ 5/5
GoogleFriendly, honest, simple and professional, great experience overall. Big thanks to Carly, Sam and Matthew who have all been involved with finding ourselves a new home.
Artur · 11 January 2020
Agent replied · 9 January 2025
Thanks for your review Artur! Hope your rabbit is enjoying the new home 🤗 …
★★★★★ 5/5
GoogleA great team who looked after us a tenants a few years back and now on the other side as landlords... first class!!
Thanks again Sam and the team.
Lee · 11 January 2018
Agent replied · 9 January 2025
Thanks for looking after the place so well Lee, best of luck in the future!
★★★★★ 5/5
GoogleAbsolutely outstanding service from Frank, Sam and Karen! Having rented through Simply Lettings twice, I can confirm that both times they have been such a pleasure to deal with. If you are looking for excellent service, a stress-free experience and friendly staff that go the extra mile to help accommodate your needs then you must get in touch with them. They are amazing! I could not have asked for a better experience. Thank you so much again!
Elizabeth · 28 August 2017
Agent replied · 26 August 2024
Thanks Elizabeth absolute pleasure!
★★★★★ 5/5
GoogleI can't thank Sam and team enough for their excellent service. The friendly 'can do' attitude, responsiveness and customer focus is highly commendable. Very strongly recommended.
Ross · 28 August 2018
Agent replied · 26 August 2024
Thanks Ross - any time! 👍🏻 …
★★★★★ 5/5
Google5 stars and 5 stars only !! best Leting agents ever ... easy contact .. maximum profesionalism .. Email ... Phone call .. Text mess....you name it ...its all there !! Let 2 propertys with you guys allready if I need to let another one I know where to go !! highly recomended to all ... this people are fair and will help you too ;) thanks guys ;)
Jaroslaw · 27 August 2020
Agent replied · 26 August 2024
Many thanks for your review Jay - always a pleasure and hope you’re enjoying your new home!
★★★★★ 5/5
GoogleThese are Amazing kind Honest Hard working people. They think NOT just about £ about how they can Help vulnerable people too if possible !. My story is a perfect example of their good heart's
Making this world a better place too live. example of their dedication too making this world a better place too live.this craziness
Mia · 27 August 2022
Agent replied · 26 August 2024
Thank you for your lovely words Mia, hopefully your quality of life will now improve! Hope you have settled in well!
★★★★★ 5/5
GoogleHaving used this agency to rent my new
Home l can highly recommend it at all
Times professional guiding me through
All the stages of the process keeping me updated throughout
All the staff courteous
And helpful at all times eager to help
And answer questions punctual at all
Meetings can say with confidence that l
Would use them again should the
Occasion arise a great team
David · 10 January 2021
Agent replied · 9 January 2025
Many thanks for your review David!
★★★★★ 5/5
GoogleI have been in the property for 6 months now, and I must say this is the best renting experience so far. In my 12 yrs in UK this is the most effective service I had: after reporting 3 problems (shower, lock and electricity) they have responded immediately and started working on fixing it the very next day! I am very impressed how caring and helpful they are. I highly recommend this letting agency.
Ruta · 28 August 2017
Agent replied · 26 August 2024
Thank you Ruta much appreciated! Glad you're happy 👌🏻 …
★★★★★ 5/5
GoogleGreat service from Simply Lettings from start to finish, really appreciate the quick turnaround for my tenancy and regular updates throughout. Would recommend if you're searching for a place in the Brighton & Hove area.
Lizzie · 16 April 2024
Agent replied · 16 April 2026
Many thanks Lizzie - we hope you’ve settled into your new home!
★★★★★ 1/5
GoogleUnhelpful over the phone with no interest in actually doing any work.
Digitally · 16 February 2026
★★★★★ 5/5
GoogleGreat service from Simply Lettings from start to finish, really appreciate the quick turnaround for my tenancy and regular updates throughout. Would recommend if you're searching for a place in the Brighton & Hove area.
Lizzie · 29 March 2024
Agent replied · 26 August 2024
Many thanks Lizzie - we hope you’ve settled into your new home!
★★★★★ 5/5
GoogleI have moved twice through Sam and the team at Simply Lettings and on both occasions have found them to be extremely professional, helpful and friendly. I recently had to move very quickly and Sam went above and beyond to ensure everything was in place within a very tight timeframe. I really can't recommend them highly enough!
Laura · 28 August 2016
★★★★★ 5/5
GoogleSimply Lettings are by far the best letting agency we have ever used.
Kind, considerate and thoughtful in their actions. Not only did they suggest a house that actually met our criteria (unlike others) they also help make our move simple and easy.
Sam and his team are excellent. If you are moving to Brighton, use them!
Jeff · 29 August 2015
★★★★★ 5/5
GoogleMy partner and I moved to Brighton today from Dorset and Robbie from simply lettings made the whole process of agreeing on the flat clear and straight forward. Communication was brilliant, I always knew what was happening and what I needed to do.
Jude · 27 August 2023
Agent replied · 26 August 2024
Thank you so much for your review, glad we could assist! All the best in the your new home!
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