Trusted Agent profile

Simply Lettings reviews

4.6

★★★★★ Excellent

214 reviews across 2 platforms

82 Church Road, Hove, East Sussex BN3 2EB

Simply Lettings's East Sussex office at 82 Church Road is rated 4.6 out of 5 across 214 reviews on two platforms, including 207 Google reviews rated 4.6. Checked 9 October 2026.

Google logo

4.6 / 5

207

Reviews on Google

This office

Facebook logo

4.4 / 5

7

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the East Sussex office, from every platform, shown as written. First names only.

5/5

Google

Sam and the team at Simply Lettings have been a pleasure to deal with. They provided a professional and trouble-free process from expression of interest through to getting the keys! I thoroughly recommend them!

Charles · 28 August 2019

Agent replied · 26 August 2024

Many thanks for your kind review Charles - hope the move went well!

1/5

Google

Booked 3 viewings for today 28 Feb, 2019 and missed a lecture and an appointment only to arrive to the first to find no one there. I ring and a kind lady explains the viewings were cancelled but I have no messages from Simply Lettings on my mobile and no email, no contact whatsoever to inform me the viewings were cancelled. Unbeknownst to me the third consecutive viewing - which is a 20 min drive away - was also Simply Lettings but turns out this one wasn’t booked at all! Apparently a call was made to my phone but no messages exist from Simply Lettings though other letting agents managed to leave messages this week. Appalled that half my day has been wasted along with fuel. I work 2 jobs around university and can’t afford to have my time wasted like this. Unimpressed.

Jonny · 28 August 2019

Agent replied · 26 August 2024

Hi Jonny - I’m sorry to hear that you’ve had some time wasted however we tried calling you several times to inform you that the properties have been let - the line would not connect and didn’t give us the option to leave you a voicemail. I understand from your conversation with my colleague you were not able to communicate yesterday. Should you wish to view new properties in the future please supply us with your email address so we have another way to contact you. Should you wish to discuss please don’t hesitate to contact us on 01273 729 000 or lettings@simply-lettings.co.uk

5/5

Google

Simply Lettings were fantastic throughout our tenancy, any issues were professionally and quickly sorted, I can't thank Sam, Pedro & Carly enough!PositiveResponsiveness, Quality, Professionalism

George · 27 August 2021

Agent replied · 26 August 2024

Many thanks for your review George, much appreciated!

1/5

Google

Disrespectful! I found the agent disrespectful during the viewing time.

A · 27 July 2025

Agent replied · 23 August 2025

Dear A Aleem - thank you for your review. After investigating you arrived 17 minutes late for the viewing and my colleague still showed you the property even though this had a huge knock on effect to the rest of our appointments for the day. Please call me on 01273 729 000 to discuss, thank you

1/5

Google

If there was zero, I would put zero. I have offered to pay 12 months rent up front, they didnt even care, only replied saying "That would not be possible". Simply Lettings Brighton claims that they only have booked properties with the landlords insist on having a UK home owner guarantor. -Stay away.

Melis · 27 August 2023

Agent replied · 26 August 2024

Hi Melis - many thanks for your review however you cannot blame us for yourself not meeting the landlords requirements. A landlord is well within their right to ask for a Guarantor and as you couldn’t provide one we didn’t want to waste either your or our time. Wishing you all the best with your property search.

5/5

Google

We have been renting via Simply Lettings for years and Sam and his team are brilliant.

Dirk · 27 August 2022

Agent replied · 26 August 2024

Thank you very much Dirk!

5/5

Google

Awesome team at Simply. Really helpful, friendly and accommodating! Would highly recommend..... my landlord likes them a lot to so positive o both sides! Thanks to Sam & Karen and the team!

Jessicaramy89 · 28 August 2018

Agent replied · 26 August 2024

Hi Jess thank you for your kind words and hope you’re loving the house!

5/5

Google

An absolutely lovely team, so helpful and quick. No problems whatsoever. Cannot recommend them highly enough. Thank you Pedro, Carly and Sam!PositiveProfessionalism

Elizabeth · 27 August 2021

Agent replied · 26 August 2024

Thank you for your kind review Elizabeth - hope you’ve settled in to your beautiful house!

5/5

Google

Simply Lettings provide a great service for landlords! They have been incredibly helpful, have made thorough background checks for the right tenant, with great communication throughout the process and the rent is always on time. A no fuss, honest, hardworking agency who are simply the best!

Barby · 30 December 2023

Agent replied · 26 August 2024

Thank you for your lovely review Stephanie! Glad you’re happy!

5/5

Google

I can't praise Simply Lettings highly enough. From the very first viewing of my new flat I knew they operated a friendly and honest service. No hard sell which was refreshing, but on hand to quickly answer any questions. Paper work, checks and admin was all dealt with quickly and no stress. The fee structure is simple to understand with no hidden costs. Frank, Sam and Karen are super professional and I wouldn't hesitate to recommend them.

Matt · 28 August 2018

Agent replied · 26 August 2024

Hi Matt - thank you for your lovey review and bottle of bubbly! Absolute pleasure and hope you’re enjoying your new property!

5/5

Google

Friendly, honest, simple and professional, great experience overall. Big thanks to Carly, Sam and Matthew who have all been involved with finding ourselves a new home.

Artur · 11 January 2020

Agent replied · 9 January 2025

Thanks for your review Artur! Hope your rabbit is enjoying the new home 🤗 …

5/5

Google

A great team who looked after us a tenants a few years back and now on the other side as landlords... first class!! Thanks again Sam and the team.

Lee · 11 January 2018

Agent replied · 9 January 2025

Thanks for looking after the place so well Lee, best of luck in the future!

5/5

Google

Absolutely outstanding service from Frank, Sam and Karen! Having rented through Simply Lettings twice, I can confirm that both times they have been such a pleasure to deal with. If you are looking for excellent service, a stress-free experience and friendly staff that go the extra mile to help accommodate your needs then you must get in touch with them. They are amazing! I could not have asked for a better experience. Thank you so much again!

Elizabeth · 28 August 2017

Agent replied · 26 August 2024

Thanks Elizabeth absolute pleasure!

5/5

Google

I can't thank Sam and team enough for their excellent service. The friendly 'can do' attitude, responsiveness and customer focus is highly commendable. Very strongly recommended.

Ross · 28 August 2018

Agent replied · 26 August 2024

Thanks Ross - any time! 👍🏻 …

5/5

Google

5 stars and 5 stars only !! best Leting agents ever ... easy contact .. maximum profesionalism .. Email ... Phone call .. Text mess....you name it ...its all there !! Let 2 propertys with you guys allready if I need to let another one I know where to go !! highly recomended to all ... this people are fair and will help you too ;) thanks guys ;)

Jaroslaw · 27 August 2020

Agent replied · 26 August 2024

Many thanks for your review Jay - always a pleasure and hope you’re enjoying your new home!

5/5

Google

These are Amazing kind Honest Hard working people. They think NOT just about £ about how they can Help vulnerable people too if possible !. My story is a perfect example of their good heart's Making this world a better place too live. example of their dedication too making this world a better place too live.this craziness

Mia · 27 August 2022

Agent replied · 26 August 2024

Thank you for your lovely words Mia, hopefully your quality of life will now improve! Hope you have settled in well!

5/5

Google

Having used this agency to rent my new Home l can highly recommend it at all Times professional guiding me through All the stages of the process keeping me updated throughout All the staff courteous And helpful at all times eager to help And answer questions punctual at all Meetings can say with confidence that l Would use them again should the Occasion arise a great team

David · 10 January 2021

Agent replied · 9 January 2025

Many thanks for your review David!

5/5

Google

I have been in the property for 6 months now, and I must say this is the best renting experience so far. In my 12 yrs in UK this is the most effective service I had: after reporting 3 problems (shower, lock and electricity) they have responded immediately and started working on fixing it the very next day! I am very impressed how caring and helpful they are. I highly recommend this letting agency.

Ruta · 28 August 2017

Agent replied · 26 August 2024

Thank you Ruta much appreciated! Glad you're happy 👌🏻 …

5/5

Google

Great service from Simply Lettings from start to finish, really appreciate the quick turnaround for my tenancy and regular updates throughout. Would recommend if you're searching for a place in the Brighton & Hove area.

Lizzie · 16 April 2024

Agent replied · 16 April 2026

Many thanks Lizzie - we hope you’ve settled into your new home!

1/5

Google

Unhelpful over the phone with no interest in actually doing any work.

Digitally · 16 February 2026

5/5

Google

Great service from Simply Lettings from start to finish, really appreciate the quick turnaround for my tenancy and regular updates throughout. Would recommend if you're searching for a place in the Brighton & Hove area.

Lizzie · 29 March 2024

Agent replied · 26 August 2024

Many thanks Lizzie - we hope you’ve settled into your new home!

5/5

Google

I have moved twice through Sam and the team at Simply Lettings and on both occasions have found them to be extremely professional, helpful and friendly. I recently had to move very quickly and Sam went above and beyond to ensure everything was in place within a very tight timeframe. I really can't recommend them highly enough!

Laura · 28 August 2016

5/5

Google

Simply Lettings are by far the best letting agency we have ever used. Kind, considerate and thoughtful in their actions. Not only did they suggest a house that actually met our criteria (unlike others) they also help make our move simple and easy. Sam and his team are excellent. If you are moving to Brighton, use them!

Jeff · 29 August 2015

5/5

Google

My partner and I moved to Brighton today from Dorset and Robbie from simply lettings made the whole process of agreeing on the flat clear and straight forward. Communication was brilliant, I always knew what was happening and what I needed to do.

Jude · 27 August 2023

Agent replied · 26 August 2024

Thank you so much for your review, glad we could assist! All the best in the your new home!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Simply Lettings's Google reviews

Questions about Simply Lettings

How many reviews does Simply Lettings have?

Simply Lettings's East Sussex office has 214 reviews across two platforms: 207 on Google, 7 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Simply Lettings's rating?

Simply Lettings is rated 4.6 out of 5 across all 214 reviews, and 4.6 out of 5 on Google from 207 reviews, checked 9 October 2026.

Where is Simply Lettings's East Sussex office?

Simply Lettings, 82 Church Road, Hove, East Sussex BN3 2EB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.