Trusted Agent profile

Simply Lettings reviews

4.6

★★★★★ Excellent

214 reviews across 2 platforms

82 Church Road, Hove, East Sussex BN3 2EB

Simply Lettings's East Sussex office at 82 Church Road is rated 4.6 out of 5 across 214 reviews on two platforms, including 207 Google reviews rated 4.6. Checked 9 October 2026.

Google logo

4.6 / 5

207

Reviews on Google

This office

Facebook logo

4.4 / 5

7

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the East Sussex office, from every platform, shown as written. First names only.

5/5

Google

Lovely experience. The team was very thorough. Robbie was very kind and always replied promptly. Pedro showed us the property and we were immediately sold. Thank you and keep it up!

Mashal · 31 October 2023

Agent replied · 26 August 2024

Thank you for your lovely review Mashal, much appreciated! We hope you're enjoying your new home!

5/5

Google

Phenomenal Lettings agency. Everyone we dealt with was so lovely, warm and welcoming. Made the whole process very straight forward, very organised. But what left a lasting impression of us was just how incredibly friendly and wholesome everyone was. Especially Sam, Karen and Carly, who helped us find an incredible property in no time at all! Highly recommend

Alicja · 28 August 2019

Agent replied · 26 August 2024

Hi Alicja- thank you so much for your superb review we really appreciate it! Don’t hesitate to contact us if you need help with anything!

5/5

Google

My partner and I have been renting with them for the past 4 years and a half and they never fail to DELIVER. Amazing properties, agents super available and always ready to help out in finding your next dream flat. Couldn't have been happier …

Martina · 16 April 2025

Agent replied · 26 August 2024

Thank you for your review Martina, always a pleasure!

5/5

Google

We rented a flat through simply lettings. Very easy to deal with, quick response to emails most of the time and were very helpful when we were moving out and being flexible with the move out date (therefore minimising double rent). And my …

Orthi · 16 April 2025

Agent replied · 26 August 2024

Hi Orthi - thank you for your review, much appreciated! All the best moving forward!

5/5

Google

speedy replies from the staff. Carly is especially helpful. helped me and 3 students find a lovely home, right near uni. Sam the letting agent was also super helpful and must've received around 10000 calls from every day. but they were always lovely and made finding a home as easy as it can be.

Eimer · 28 August 2019

Agent replied · 26 August 2024

Hi Eimer - thank you for your review! The office is so quiet now you guys have moved in 🤣 hope you’re enjoying the house 👍🏻 …

5/5

Google

Simply Lettings helped me find a place to rent against very difficult odds, thanks to Pedro. I would definitely recommend this agency to other people.

Jms · 27 August 2023

Agent replied · 26 August 2024

Many thanks for your kind words James - we’re glad we could help you!

1/5

Google

Unfortunately they think they can bully tenants into doing viewings whenever they please regardless of asking the tenant. Then behave unprofessionally when you challenge them as 17 viewings in 1 viewing slot was not convenient so they decided to take it upon themselves to enter the property without permission. Having dealt with many other letting agents in the area, I have never come across a company with such low standards.

Louis · 1 October 2023

Agent replied · 26 August 2024

Hi Louis - Many thanks for finding the time to write this review! We haven’t bullied you into anything! We are allowed to carry out viewings within the last month of your tenancy providing we give you 24 hours notice. We gave you in excess of 24 hours notice for viewings and you asked for very limited time slots which we adhered to even though it was very inconvenient for prospective tenants. You then demanded that we could only have a certain amount of viewings within the given time slot meaning we had to cancel a lot of viewings for the second time. You have wasted an incredible amount of time for us as a company, prospective tenants and your landlord. Putting that aside it’s been a pleasure talking to you and wish you all the best in your next rented property! EDIT: Further to you amending your review Louis I would like to clarify your new points. Firstly we have NEVER stepped foot into the property you're currently renting so that is a blatant lie. Secondly, you gave us very limited and strict viewing slots so we had no choice but to book in block viewings. At no stage did you ask us to limit the amount of viewings during the agreed viewings times. Your review contradicts all others and we don't appreciate your fabricated & false comments.

5/5

Google

Came cross country to move down to Brighton, first place we viewed we took. A big thanks to Frank, who was very friendly, honest and efficient, was a big help through out the process. Was the best experience we have had moving and will be using Simply Lettings again in the future.

Stos · 28 August 2016

Agent replied · 26 August 2024

Hi Stos - thank you for your kind review, glad you found Frank helpful! Enjoy the flat!

5/5

Google

As always, amazing service and professionalism by the whole team but especially Sam who goes above and beyond every time. Thank you!!

Neil · 27 August 2023

Agent replied · 26 August 2024

Thank you Neil - always as pleasure working with you!

5/5

Google

We cannot fault our experience with simply lettings. Pedro and Robbie were fantastic and made the whole process easy and smooth sailing!

Chloe · 27 August 2023

Agent replied · 26 August 2024

Thank you for your review Chloe! We hope you’ve settled in well!

5/5

Google

Wow, one of the best letting agency we have dealt with. I cannot thank Sam enough for the care and extra effort he's put into making our 5 year tenancy experience top notch. Very professional, friendly and supportive. I highly recommend them. Thank you!

Daniel · 27 August 2020

Agent replied · 26 August 2024

Daniel thank you very much for your kind words, we’re sad to see you go! Should you require our help in the future then please don’t hesitate to contact us!

1/5

Google

UPDATE: THE REPLY TO THIS REVIEW IS A HUGE LIE👇. THERES NO WAY TO REPLY TO THEIR WAFFLE SO IVE ADDED IT HERE. I arranged to view the property, but when I got there, spending 3 hours travel time, I was given reasons why I couldn’t have it. The agent felt a bit like the smiling assassin, as his smile wasn’t there to help me. He gave me a application form, it each step of the way, I was told I didn’t achieve what they were looking for. I had a guarantor, but even though my guarantor owns many businesses and properties, I still wasn’t good enough. He didn’t offer to help me in anyway, just showed his unprofessionalism in spitting me out at the quickest opportunity. I WOULDN’T RECOMMEND THIS COMPANY. Would love to highlight to the landlord the joker that these guys are.NegativeProfessionalism

The · 27 August 2022

Agent replied · 26 August 2024

Hi Rob - many thanks for your review. As explained you do not pass the affordability factor as stated in the "How To Rent" booklet - I suggest you study this moving forward so you don't waste your time nor other Agents. We treated you with upmost respect and responded to all of your questions as we do with every single applicant. Wishing you all the best with your property search

4/5

Google

Extremely pleasant experience with the team at simply letting!!! Was shown the property at our earliest convenience and was greeted with a very friendly staff member. Speedy moving, quick and thorough legal process. Daily updates throughout the whole letting. Definitely recommend to others!!!

Evie-belle · 25 December 2024

Agent replied · 24 May 2025

Thank you for your review!

5/5

Google

Smooth process, supportive team, and very professional. I wouldn’t recommend more going with Simply lettings down in Brighton when looking to locate down here. From the amazing staff I dealt with (Robbie and Pedro) down to the quick professional process, they have made my move in a great experience and smooth. They stand out for sure from all letting agency’s I’ve dealt with in my 5 years renting!

Deborah · 27 August 2023

Agent replied · 26 August 2024

Hi Deborah - many thanks for your kind words, it was a pleasure helping you!

5/5

Google

Thanks to Frank, Karen and team for helping me into my new space. The flat was finished to a high standard as promised (and advertised). A friendly, professional and efficient manner throughout. Definitely earnt their fees, when comparing to many other sub-standard agency offerings. Well done.

E · 28 August 2018

Agent replied · 26 August 2024

Morning Emmanuel - thank you for your great review absolute pleasure and hope the move went well!

5/5

Google

As a novice landlady, Sam, Karen, Carly, Pedro and the whole team at Simply Lettings were amazing! They guided me through every step of the process and nothing was too much trouble for them, while my property was tenanted. I would highly recommend them to anyone looking for a trustworthy and customer focused letting agent to care for your home & tenants. Huge thanks again team!

Michaela · 27 August 2023

Agent replied · 26 August 2024

Hi Michaela - many thanks for your lovely review, much appreicated! Please don't hesitate to contact us if you need our help!

5/5

Google

Rented via Simply Lettings and process was very easy - both Sam and Karen were very friendly and approachable and Karen has been very helpful and responsive to managing a couple of minor issues at the property. A very professional team.

John · 28 August 2019

Agent replied · 26 August 2024

Hi John thank you very much for your kind words - please don’t hesitate to report any issues moving forward!

5/5

Google

Sam and the team at Simply Lettings were incredibly helpful, responsive, reliable and friendly throughout our tenancy. We highly recommend them and will be going straight back to them when we next live in Brighton!PositiveResponsiveness, Quality, Professionalism

ANDREW · 27 August 2020

Agent replied · 26 August 2024

Many thanks for your review Andy! Don’t hesitate to get in touch when you return!

5/5

Google

I move one property from an agent I was unhappy with as they did not know the current legislations. Simply Lettings took over and are brilliant and so easy and friendly to work with, so I moved my whole portfolio to them. They are fast and quick to fix any problems, always keen to make sure everything is ok with a follow up call, comes up with great suggestions. I feel very much taken care of and that my properties are very well looked after! I would strongly recommend Simply Lettings, then you know everything is up to date and you don’t have to worry.

Inger · 27 August 2021

Agent replied · 26 August 2024

Thank you for your kind review Inger - anytime 👌🏻 …

1/5

Google

AVOID if you are a foreigner or not have a guarantor, even if your salary is 5 times the rent and you offer pay 1 year upfront they will not even notify the landlord so he can decide. They have this as a general rule for any place they …

Ana · 16 April 2024

Agent replied · 26 August 2024

Hi Ana - thank you for your review. Landlords are well within their rights to ask for a UK homeowner guarantor regardless to being British or non British, this applies to the vast majority of landlords. I completely disagree with your comments calling us unfriendly as this contradicts all over reviews. All the best moving forward!

5/5

Google

Always been very impressed with Samuel and his team. Very fair, honest, and professional in finding good tenants for my property. Highly recommended if you’re looking for an agent to rent your property out with.

James · 26 October 2019

Agent replied · 24 October 2024

Thanks for your review James - always a pleasure!

5/5

Google

Professional, Transparent, Quick and Friendly! Simply Lettings are genuinely one of the best agencies I’ve had the pleasure of working with. Sam has gone above and beyond to cater to our needs and has been hugely professional and transparent throughout the process. Carly and Pedro have also been very friendly and helpful. I’ll certainly look to continue working with Simply Lettings in the future, given how quick, informative, caring and friendly they are!PositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 27 August 2021

Agent replied · 26 August 2024

Thank you for your very kind review Rebecca!

5/5

Google

Very helpful with our move from Bournemouth to Brighton, issues with references were understood and our slightly unusual situation financially was put forward to the landlord when other agencies used this as a way of gatekeeping us from even viewing a property. Said they'd try and get us in for the 14th Feb and this promise was kept as we collected the keys on that day, no pressure in signing contracts and were given time to talk things over at every point. Will definitely look to work with you again in the future!

Joe · 27 August 2020

Agent replied · 26 August 2024

Morning Joe - thank you for your kind words and glad you’re happy in the new home!

5/5

Google

I’ve dealt with a numerous agencies in Brighton but nothing compares to Simply Lettings. The whole team is just amazing, always being there for you ! Due to covid-19, I wasn’t able to view the flat I was interested in, but Sam’s help was invaluable! He literally spent hours on the phone, helping me to decide and answering all my questions with so much detail - such a real professional ! Carly and Pedro on the other hand are such gems - they always reply to your emails/calls within seconds or when you see them, they always have that big smile , making you feel so welcome ! I would definitely recommend Simply Lettings to anyone that thinks of moving to a new flat in Brighton ! - undoubtedly, its stuff is that type of people you want to deal with: kind, friendly, real professionals, sort everything out immediately! And they also have such a wide variety of flats that suit all pockets ! :)PositiveResponsiveness, Quality, Professionalism, Value

Sonia · 27 August 2020

Agent replied · 26 August 2024

Sonia that was such a lovey review, we really appreciate it! Enjoy living in your beautiful new home and don’t hesitate to contact us for any help!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Simply Lettings's Google reviews

Questions about Simply Lettings

How many reviews does Simply Lettings have?

Simply Lettings's East Sussex office has 214 reviews across two platforms: 207 on Google, 7 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Simply Lettings's rating?

Simply Lettings is rated 4.6 out of 5 across all 214 reviews, and 4.6 out of 5 on Google from 207 reviews, checked 9 October 2026.

Where is Simply Lettings's East Sussex office?

Simply Lettings, 82 Church Road, Hove, East Sussex BN3 2EB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.