5/5
Natalia, Chloe and Lynn have been really helpful in securing me my new rental flat. Punctual and extremely efficient during the process. Looking forward to working with them during the tenancy.
Trusted Agent profile Β· East Sussex
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256 reviews across 1 platform
18 Waterfront, Brighton Marina, Village, Brighton, East Sussex, BN2 5WA
Leaders Lettings's office in East Sussex, at 18 Waterfront, is rated 4.7 out of 5 across 256 reviews on 1 platform, including 256 Google reviews rated 4.7.
Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
5/5
Natalia, Chloe and Lynn have been really helpful in securing me my new rental flat. Punctual and extremely efficient during the process. Looking forward to working with them during the tenancy.
5/5
Chloe is great! Really impressed service, very excited to move to our new place in Brighton marina!!
Dear Stephen, thank you for taking the time to let us know how we did, much appreciated.
4/5
Rented a property from Leaders at the Marina for 2 years. Jon and the team at the Marina helped me settle in quickly and throughout my stay there helped to smooth out any minor problems I had quickly and efficently.
Hi Mark, thank you for taking the time to let us know about the service you received from the team at Brighton Marina, we are so pleased to read that the team have been able to provide so much assistance to you throughout your Tenancy. If there is anything we can do to help moving forward then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
We have used Brighton Marina Leaders to manage our property for several years and they have gone above and beyond to find me new tenants in a timely way each time the apartment has been available. Special mentions to Georj, Spencer and Demetrius. who not only managed to get me an increase in rent but found new tenants to move in with only a three day vacant period!!! They kept me informed of the progress through the remarketing of the property up until the tenants moved in ... I would highly recommend the team at Leaders Brighton Marina... Many thanks :)PositiveResponsiveness, Quality, Professionalism, Value
Hi Cc Wh, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Brighton Marina. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
The team are friendly and professional. Only a phone call away when you need them and will always help you anyway possible. Thank you Georj, Chloe and Demetrius. I highly recommend them!PositiveResponsiveness, Professionalism
Hello Dean Smith Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
Ive recently made the decision to move again and have had to interact with A LOT of estate agents. I knew it would be tricky during the pandemic but I have been so appalled by how some companies have used this as an excuse for terrible customer service. (Not turning up for viewings, not returning calls/emails etc) so I can only express gratitude to this company. The team are so friendly and professional every step of the way. They communicate and have kept me updated. The social distancing and hygiene levels whilst showing the property were careful and considered. I had to ring up and congratulate the manager for having such and outstanding team. Honestly, Iβm so impressed. I know estate agents can sometimes get a bad reputation but that most certainly has not been the case here. Well DonePositiveResponsiveness, Professionalism
Hi Alison Franklin, Thank you for the great review of our Leaders Estate Agents Brighton Marina team. Itβs fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Leaders Estate Agents Brighton Marina
5/5
We moved to Brighton Marina a few months ago, Andre at Leaders was extremely helpful and the service he provided was excellent. We would definitely recommend Leaders for a stress free move. Since living in the property we have had communication with other members of the team and they have all been really helpful and a pleasure to deal with.
Dear Tracy Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Chloe and Molly are absolutely brilliant at their job. They were very knowledgeable, efficient and patient in helping me find a flat. They carried me along during the whole process which made things so much easier. Great team!
Dear K T Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Just signed the contracts for our new flat and I can't express how grateful I am to Molly and Chloe for making the process seem so easy. They're an amazing team always there to help and answer our questions! Always professional and friendly! The best experience we had so far with a letting agency!
Dear Maria Lagkani Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Our experience with Leaders has been fabtastic! Chloe followed us in each step and her guidance throughout the all process has been spotless. Always helpful and kind. We also received a welcome pack the day we collected the keys of our flat that was a very nice gesture. My partner and I couldn't recommend them more.
Dear Roberta Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Great experience working with Leaders. Professional and helpful - thumbs up to Georjana and the team π β¦
Dear Shweta, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
I recently moved into Orion 9 in Brighton Marina and found my Property Manager Rebecca Reager very helpful in answering and dealing with any problems that arose and she deserves the five stars I have given her.
Dear Roger Caine Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Chloe was helpful, efficient and knowledgeable. Thanks
Dear Andrew, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Fast easy process from enquiring over a property to moving in. Boβe helped me throughout to make a normally difficult task, of moving into a new place, seamlessly easy.
Dear Oliver Maynard Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
just relocated from London and never used Leaders before, Georj and Demetrius were so helpful in finding me a property! All settled in with some great sea views, thank you guys!
Hi Dave, thank you for your kind words and taking the time to leave us such a great review. If there's anything further we can do for you, we are happy to help!
5/5
I am a student from China, and learning about the Sirius apartment from Rightmove. The Agent of Leaders connects with me very quickly when I leave my messages. They are very friendly and provide excellent service! The description of the flat is clearly and helpful. Me and my friends will choose this agency again!
Dear Stewie Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
The staff were very friendly and easy to deal with when moving into Brighton Marina. Big shout out to Georjana and Chloe.PositiveProfessionalism
Hello Lorna Balfour Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
5/5
I got an amazing flat with the help of Chloe Bradwell, the agency provided us with enough information before moving in the flat and in the day of moving in and if we had any questions they were ready to help us during the process of references check. I totally recommend this agency,
Dear Angely, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
leaders! all the staff were more friendly and helpful. they all help me to do all my documentation and all other formalities. they help with lot of advice and information. i will strongly recommend them those who looking for a wonderful home in Brighton. thank you so much leaders for the lovely hone
Dear Basil Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Fantastic experience from Jon and the team at Leaders Brighton Marina - professional, friendly and highly efficient. Excellent service, would highly recommend to any other tenants / landlords.
Hi Bertie, thank you for your kind words and this wonderful review about Jon and our team at Brighton Marina following your recent experience with them. We're delighted to hear they were so fantastic and will pass your comments onto them. Kind Regards, Leaders
5/5
I had such a great experience with Chloe. Sheβs been brilliant helping me find a place by the sea. Her knowledge of the area is outstanding and service is impeccable. If youβre ever thinking of Leaders make sure you meet with Chloe so she can also help your moving dreams come true!
Dear Jade Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
The Brighton Marina staff, Georjana, Iona, Chloe, and Demetrius, found an admirable way of combining professionalism with a warm and at times delightfully human touch in helping us to secure our rental property. Working effectively as a team, they have done an excellent job of providing the necessary documents and other materials, and of getting us past our moments of confusion in the process.
Dear Ian Thank you for the great review of our Leaders Estate Agents Brighton Marina team. Itβs fantastic to hear that we could provide you with a great service that you were happy with. Kind regards Customer Care Team
5/5
Molly and Chloe at leaders Brighton Marina have been fantastic in helping AJ Taylor with our project at the marina. always helpful and easy to deal with. made working with them very easy. thank you both
Dear Gary Easton Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
Leaders have been letting and managing my properties for over 40 years .During this long assocation i have always received excelent service.In paricular i wound like to mention Jo Stakim my property manager who has and still is providing a faultless service. Thanks Jo.Long may it last
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Leaders Lettings's East Sussex office has 256 reviews across 1 platform: 256 on Google.
Leaders Lettings East Sussex is rated 4.7 out of 5 across all 256 reviews, and 4.7 out of 5 on Google from 256 reviews.
Leaders Lettings East Sussex, 18 Waterfront, Brighton Marina, Village, Brighton, East Sussex, BN2 5WA.