Leaders Lettings reviews

★★★★★ 5/5

Google

Our experience with Leaders at the Marina was the best experience we had so far with an agency. Molly was amazing and went above and beyond to reassure that everything will be ready for our moving day! If you're looking to move to Brighton Marina you should definitely reach out to Molly Sibun! Best agent I've ever met!!

Rafael · 26 October 2023

★★★★★ 5/5

Google

Me experiences with Leaders are brilliant. The staff, especially Rebecca Eager and Chloe Bradwell, are friendly, helpful and efficient. They helped me to sort out the issues of moving out of my rented property quickly. Their assistance is much appreciated.

Mario · 4 October 2024

★★★★★ 5/5

Google

Our experience with Leaders was second to none. Molly was awesome from the start and went the extra step to get us our desired place in Sirius. We were kept up to date on how things progressed and everything was wrapped up in the space of a couple of weeks - how renting should be done! Thank you Molly and team.

Lee · 23 July 2023

★★★★★ 5/5

Google

We have been using Leaders at Brighton Marina Village for a few years now and we have always been very happy with the tenants they found for us. The management team, in particular Iona, has been superb. Iona is proactive and keeps us up to date with any issues arising. We would not have any doubts in recommending Leaders to other landlords.

Bethany · 18 June 2023

★★★★★ 5/5

Google

Our experience with Leaders at the Marina was the best experience we had so far with an agency. Molly was amazing and went above and beyond to reassure that everything will be ready for our moving day! If you're looking to move to Brighton Marina you should definitely reach out to Molly Sibun! Best agent I've ever met!!

HotherotGames · 22 August 2023

★★★★★ 1/5

Google

First time I had to use an agency in 15 of renting houses and I can confidently say I'm never looking at a house Leaders Brighton Marina is managing, specially if Adam is behind it. I'll make sure that any person who ever asks is informed of their late, uncaring, pseudo professional and overcharging practices. Horrible communication and experience. Avoid.

Pedro · 18 June 2023

★★★★★ 5/5

Google

Francesca is my managing agent at Leaders in the Marina. I used to manage the apartment previously and it was always a worry to me not being able to be there when it mattered. Handing the place to Francesca and Leaders to manage on my behalf has taken my worries away. Thank You, Mark

Mark · 21 October 2023

★★★★★ 5/5

Google

Our experience with Leaders Brighton Marina was excellent from start to finish. From our initial viewings with Kay, to Georjana helping us with the letting process & Iona supporting us throughout our tenancy, the staff were all fantastic. Unfortunately our time in Brighton came to an end sooner than planned, but even then we were looked after superbly throughout the end of tenancy process. Would highly recommendPositiveResponsiveness, Quality, Professionalism

Peter · 18 June 2022

★★★★★ 5/5

Google

The team at Brighton Marina Leaders have been exceptional. Always helpful, friendly and consistent with their communication. I would definitely use this service again. Thanks Chloe and Boe.

Tara · 11 December 2024

★★★★★ 1/5

Google

Let a great property in the marina for almost 3 years and looked after it like my own. It was left in an exceptionally high standard using a professional cleaning company. For some reason leaders thought it was appropriate to get a …

Nikki · 16 December 2025

★★★★★ 5/5

Google

Very grateful for Francesca Cranford looking after my apartment for the last few years. I've appreciated our regular dialogue and the support. Wishing you all the best for the future.

Marc · 2 April 2026

★★★★★ 5/5

Google

the best real estate agency ever, many thanks to Chloe and Andre and all staff of Leaders Marina, who made our lives easier. their follow up is incredible. trustworthy especially for oversees students. we are having their services for the second year on raw. thank you again dear Andre and Chloe.. appreciated :)

Bashar · 18 June 2023

★★★★★ 5/5

Google

Lynn and Chloe were very helpful and really kind, really know the local aeria

Miguel · 16 March 2026

★★★★★ 5/5

Google

We have just recently moved into our new property and were very impressed by the service provided by Molly. Molly was very professional and kept us updated throughout the leasing process. She has a positive approach to her work and always greeted us with a smile on her face.

Matt · 21 September 2023

★★★★★ 5/5

Google

Fabulous service, both whilst I was searching and post tenancy. Chloe Bradwell and Bo’e Corneille were professional, courteous and pro-active. I would highly recommend this agency

James · 11 October 2024

★★★★★ 5/5

Google

Had a timely and flexible response from Leaders for viewings on Saturday. Chloe was excellent in showing us around and answering all our questions offline as well at the flat.

Murad · 3 August 2024

★★★★★ 5/5

Google

Thank you for your professionalism and care. Francesca and Chloe were very professional, and the heating issue was resolved within one day. With respect, Yuliia

Юлия · 5 November 2025

★★★★★ 5/5

Google

We recently moved into the Brighton Marina and used Leaders as our designated agents. I have to say the experience was smooth and flawless, we felt very supported during this stressful period which made the move more enjoyable. A special thank you to Chloe who was amazing from start to finish. Highly recommend Leaders from our experience with them.

Tarik · 18 June 2022

★★★★★ 5/5

Google

Chloe was extremely helpful and the whole process was quick and easy, she even took the time to point out useful places nearby, restaurants, supermarkets etc.

Paul · 25 September 2024

★★★★★ 5/5

Google

Chloe has been brilliant .Right from the start of making an enquiry to the viewings and moving in day nothing has been too much trouble. She has always kept us up to date and responded immediately to any emails and calls . Great service from Leaders Lettings.

JL · 18 June 2023

★★★★★ 2/5

Google

Third review (2 stars): Back to square one. Leaders actually tried to pass on costs to me that were evidently caused by them. Instead of doing some internal research first and reading through the ticket history, they immediately send me a request for payment. Can customer service get any worse? Second review (4 stars): They obviously took the criticism to heart and proactively looked for solutions. I like the new approach and am curious to see if they can keep it up in the new year. First review (2 stars): While their proficiency in the initial stages of letting and selling is commendable, the subsequent support and customer service leave much to be desired. My experience during the renting process was indeed positive. The efficiency and professionalism displayed in securing tenants and closing deals were noteworthy. However, it is regrettable that this excellence did not extend to the aftercare phase. One of the most glaring issues I encountered was the abysmal phone and e-mail support. Timely communication is crucial, especially when addressing issues that require immediate attention, e. g. heating issues. Unfortunately, my attempts to contact the agency were met with frustration due to unresponsiveness and a lack of urgency in addressing my concerns. This not only reflects poorly on their commitment to customer service but also hampers the effectiveness of resolving issues promptly. While they excel in the initial phases of their business, the subpar aftercare services tarnish the overall customer experience. For an industry that thrives on client satisfaction and reliability, it is disheartening to witness such a significant lapse in support. I sincerely hope that they take these concerns seriously and implement the necessary improvements to ensure a more comprehensive and satisfactory customer experience in the future. I reserve the right to update this rating if I notice a significant change.

Marco · 18 May 2024

★★★★★ 5/5

Google

Good day! I want to share my experience of working with Leaders! I came from Ukraine and my city is occupied, I haven't been home for two years and it's unknown when I will be able to go back there at all! That's why it's very important to have a home right now! My mom and I came here, she is sick and elderly! The team of Leaders, represented by Francisco, Chloe, and Molly, provided us with tremendous help and support! They are true professionals in their field and an excellent team of players in this market! I sincerely consider them to be true Leaders!❤️❤️❤️❤️🙏🙏🙏🙏🙏🙏

Юлия · 18 May 2024

★★★★★ 5/5

Google

We recently rented a house from the Leaders team. They handled us smoothly throughout the rental process, so we would like to thank the Leaders team, especially Boe and Chloe. Their solution-oriented approach throughout the rental process … More

Sevilay · 14 May 2025

★★★★★ 1/5

Google

Demetrius Stacey & Leaders (Brighton Marina) The quality of their service is ZERO. There is a complete lack of communication, no reply to emails, and don't have proper professional work documentation. One important thing is that Leaders can make sure you lose money. Worst management company.

Khalid · 18 June 2023