Leaders Lettings reviews

★★★★★ 5/5

Google

Well Done to Adam, my property manager, who manages to deal with any issues put his way! Both professionally and efficiently Thank You Adam Highly recommend Leaders.

Lorraine · 25 July 2025

★★★★★ 5/5

Google

It is great to deal with the leaders office where honesty, clarity and transparency especially Chloe is very cooperative Firstly, Chloe was incredibly professional.She guided me through the entire process with ease and confidence also, dedication and expertise made the home-renting journey smooth and easy” Thanks Leaders”.

Rana · 4 November 2024

★★★★★ 5/5

Google

Excellent Team both professional and empathetic to individual needs. Lynn did more and above her job role and I can't thank her enough for her kindness and the time taken to find me a place to rent with the Wow factor. I was so distressed when we met but you took the time to support me and show me several properties. You knew which apartment would suit me from your years of experience and you were right. You are a very special person. Shaun

Shaun · 11 May 2025

★★★★★ 5/5

Google

Professionalism from start to finish with a bit of luck😊 😊 For the last 17 years I have been renting various apartments through various real estate agencies. I've been through some really awful things… Some agencies were pushing the legal boundaries and treated me like a bottomless piggy bank charging me whenever they had the slightest possibility to do so. Others simply ignored everything and only cared for rent money. At some occasion even turning a blind eye to when my landlord starts coming to the apartment almost every day without my permission… I changed rooms and agencies, losing money and nerves until I found on my way Leaders. Initially, after my previous experiences, I was very skeptical, but as it turned out later, it was the beginning of a fruitful and trouble-free long-term cooperation that continues to this day. I started my adventure with Leaders on the recommendation of my friend. I fell in love with her apartment at Brighton Marina Western Concourse and I have always dreamed about it 😍. When she moved out i just had to have it! I completed the formalities in Brighton on West Street. Friendly service and stress-free. However, good agencies are not known only how they start cooperation with their customers, but how they handle after sale services and check out… Only then it becomes clear whether it will be hell or heaven 👹😇 Here it is worth noting that not all the bad (or good ) depends only on the agency, but to a large extent it can be the owner of the property. I turned out to be an exceptionally lucky man. My Landlady turned to be the most wonderful person I have ever rent from. Full of compassion, good hearted and extremely proffesional. My after sales services was served by Leaders Marina. Renting this apartment for 8 years, I didn't have to report much, but considering how long I was renting, I had the opportunity to do so. Each time my case was dealt with without delay and with a positive result. The staff at the marina are always pleasant and ready to help. Kate Saunders deserves special attention here. She goes above and beyond to maintain her branch services at the highest possible standards and to satisfy the client so that he feels properly and respectfully served. Unfortunately, after many years It’s living in this great property time comes for me to move out and here also the checkout process and formalities were handled by Kate. Like all the rest went smoothly, without unnecessary hassle and unfair fees and very importantly quickly. It was a real pleasure communicating with Kate throughout the process. Thank You Kate. You making a real name to your organisation ⭐️ When looking for a new flat, I tried another agency, finding a new flat near my work. What was my surprise when the real estate agent was brutally rude and asked in advance when viewing the apartment how much time it would take for me to look at it and if I was going to rent it for sure or not because others are waiting and that I should tell her now yes or not immediately… Despite a really nice apartment, I gave up immediately and found another apartment from the Leaders to be feel like at home and hustle free again. My transition was carried this time thru Leaders North Lane by Meaghan Hunt and also fully proffesional. I felt like an appreciated customer and can recommend Leaders to these who are not sure where to rent from. For me personally is a piece of mind and service quality guarantee. Thank you Leaders and I wish us both another long years of great cooperation. Kind Regards : Adam EnglerPositiveResponsiveness, Quality, Professionalism, Value

Adam · 18 June 2022

★★★★★ 5/5

Google

I have just moved into my rental in Orion 9 after a very stressful 18 months waiting to exchange and complete on my flat sale in London..During this time, Georj and Demetrius were unbelievably helpful, as my plans fell through many times before I finally got here. The whole process has been easy, and now Im here, I am so impressed by the way the rental has been handled...the flat is immaculate, and Ive been treated so well by all at Leaders in Brighton Marina. A MASSIVE thanks to Georj and Demetrius whose communication has been second to none..I couldn't be in better hands. Thank you so much.

Missy · 18 June 2022

★★★★★ 4/5

Google

I recently took tenancy from leaders for an apartment in the marina which was a very slick process. Demetrius was rather helpful and accommodating during the viewing stages and when handing over to Chloe to sort out the paper work this went very smoothly. She was quick to respond to emails and very pleasant when picking up the keys, she took me to the apartment and discussed all internal appliance systems which was really beneficial. I would however note that if trying to contact leaders go to them directly rather that through the Rightmove page as the lines weren't operating when I tried.

Michael · 18 June 2022

★★★★★ 5/5

Google

I worked with Chloe at Leaders Brighton Marina and she was fantastic to work with. I have leased an apartment through them and Chloe took me through all the steps, helped me visit the apartment ahead of time to take measurements and was always happy to answer any concerns or questions I asked. Also, the other team members were always friendly too when I called the office so I never felt that I was being a pain. I would definitely recommend renting through them.

Paula · 18 June 2022

★★★★★ 5/5

Google

Having had to find an alternative tenancy for my Special Needs son, close to where he lives to save stress and worry, it was extremely fortunate that Leaders came to the rescue. The whole process was made easier by the friendliness and professional efficiency of Chloe B. Chloe was always on hand either in person or by 'phone and emails were replied to promptly. Anytime that I visited the office on the Marina in person I was always made to feel welcome by Chloe and her colleague and her Manager. I am also impressed by the "aftercare" service that tenants have access to once all the initial paperwork is done and dusted. My son is now settled in his new apartment, a stones throw from his previous accommodation and is very happily settled thanks in no small part to Chloe and the Leaders Marina Team.

Steven · 18 June 2022

★★★★★ 5/5

Google

I would like to express my sincere appreciation for Courtney Boulton for her outstanding support and professionalism. Courtney has been amazing throughout the entire process, always responsive, helpful, and consistently providing excellent …

Mashael · 16 February 2026

★★★★★ 5/5

Google

The whole team including Chloe, Andre, Ellie and Lona helped us throughout the process and did everything to ensure it went smoothly. In particular, Chloe was extremely professional and replied to my enquiries promptly. I felt comfortable asking questions that I had because of her friendly demeanour. There was also little to no confusion due to her clear communication skills. Overall I feel supported, and I highly recommend Leaders

Chan · 18 June 2023

★★★★★ 5/5

Google

My experience with Leaders was fantastic as always. Moving in to a new apartment was as stress free as it could have been thanks to Molly, from start to finish she went the extra step to make sure everything ran as smoothly as possible! I was constantly kept up to date on how things progressed and I’m happily moved into my gorgeous new apartment, Thank you Molly.

Bonnie · 23 July 2023

★★★★★ 5/5

Google

I had a fantastic experience with Leaders and their letting agency. Chloe and Boe were exceptionally helpful throughout the entire process. They made everything incredibly smooth and efficient, and I was able to move into my new property just a week later. Highly recommend their services!

Alexis · 25 September 2024

★★★★★ 5/5

Google

Our experience with Leaders has been fabulous! They are managing our property for more than two years now. Leaders have been proactive in finding tenants and ensured that property is looked after well. Our Property manager Adam Mcilwaine has been particularly great in keeping us informed at every step. We always get prompt response to our queries and Adam has been great dealing with any property management/maintenance issues.

Neha · 18 June 2023

★★★★★ 5/5

Google

Great job Boe and the team. Thanks for a seamless move in to my lovely flat and for being prompt when I need you. I have used Leaders Brighton Marina several times over the years and they are always first class

Ric · 5 December 2024

★★★★★ 5/5

Google

I have rented out my property at Brighton Marina for the last 11 years through Leaders and have been very happy with the team there. I would like a special mention to be made about my property manager Adam Mcilwaine. Adam always offers a very professional, efficient service. He is pleasant and easy to deal with and I hope he continues to be my liaison for many years to come!

Ian · 25 July 2025

★★★★★ 5/5

Google

My partner and I had a great experience with Leaders. Molly and Chloe were amazing help throughout the process of securing our property and we are very thankful. The leaders process is very organised and professional. It is an estate agent we would recommend to anyone. Thanks again :)

Tom · 25 July 2024

★★★★★ 5/5

Google

We have stayed at a property in the Brighton Marina for 3 year managed by Leaders. Any issues they were quick to deal with and we had a pleasant stay overall. I would like to mention both Rebecca and Deborah our property managers for their support and diligence during our stay. Highly Recommended!

Emre · 16 December 2025

★★★★★ 5/5

Google

I have got fantastic experience with this lettings agents.I have not long ago moved to the marina and I want to say big thank you to my agent Andre who was absolutely amazing,very helpfull through the whole process and very profecional aswell.Everything went pretty quick without any problem and Andre was very helpfull with all my questions regarding sorting out the property. Highly recommend 😀😎

Patricia · 18 June 2023

★★★★★ 5/5

Google

I have lived in Orion9 for over a year and my apartment was managed by Rebecca and Courtney who I found excellent in dealing with my problems. I spent two weeks in hospital last year and they were exceptional in dealing with problems which …

Roger · 16 February 2026

★★★★★ 4/5

Google

Having recently gone through the 'Move In' process with the Leaders Estate Agents down in Brighton Marina, I am happy to mention how professional and forthcoming the agents we dealt with where. From instant updates to answering a plethora of emails, the whole team were cooperative in ensuring that we moved forward with a home as soon as possible. Georjana was our main agent that we liaised with and she was very friendly, encouraging and supportive. The rest of the team were also very helpful, including Spencer and Chloe. I would highly recommend working with Leaders Brighton Marina!PositiveResponsiveness, Quality, Professionalism

Faith · 25 August 2021

★★★★★ 5/5

Google

Of course five stars. I had an amazing experience with Leader. Especially I really would thank Boe she is really helpful. She helped me a lot with my moved to the new apartment. She deserves five stars. Thank you.

Baseel · 9 November 2024

★★★★★ 5/5

Google

Very professional service and indeed one of the best in Brighton. The information provided was very trustworthy, and the team was genuinely caring while showing the property. Chloe and Natalia, thank you for your time and help in organising/showing me the property in Marina.

Milad · 16 February 2026

★★★★★ 5/5

Google

I’ve been letting out my property since moving abroad 7 years ago and after switching to leaders a few years ago I finally have an agency that I am happy with. Gionni and his team have been responsive, supportive and efficient, something that has been essential during what has been a very challenging and unsettling 18 months. Knowing my property is in safe hands and both myself and the tenants are treated fairly is very important to me. Gionni has done well to keep me updated and informed of any new developments and sort any issues that have arisen. Highly recommend.PositiveResponsiveness, Professionalism

Ms · 18 June 2021

★★★★★ 5/5

Google

A very good experience as we arranged a rental property between a house sale and purchase. Georjana was highly professional and managed a complex set of arrangements to a positive outcome. She was particularly good at aligning dates and resolving issues as and when they arose. Chloe was superb at promptly dealing with all our enquiries and working hard to ensure we had everything we needed to support the move. We are grateful to both for their hard work and professionalism.PositiveResponsiveness, Professionalism

Nigel · 18 June 2021