Every review we hold for the East Sussex office, from every platform, shown as written. First names only.
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5/5
GoogleI have booked my rented property through Freeman Forman Ltd and I am very happy with their service. The whole team was very helpful throughout the journey.
Sudipta ยท 19 March 2026
Agent replied ยท 16 April 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleHad the pleasure of having Fran from Eastbourne do our yearly inspection! Very bright and bubbly! Took the time to ask if everything was ok within the house and how we are. Lovely visit! Thank you Fran
Sam ยท 16 April 2024
Agent replied ยท 16 June 2024
Hi Sam, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
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5/5
GoogleHad a really great experience with Freeman Foreman Letting agents, Harley and Dan were very professional and friendly and were very quick to find me a property suited for my needs. Would definitely recommend anyone out there looking for a property to rent to check them out!
Wayne ยท 17 June 2023
Agent replied ยท 16 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleRenting with Freeman and Forman for over 4 years now, very professional and quick response when something happens. Fran was really friendly and professional today when she came for the annual visit. Would definitely recomend
Stefan ยท 18 March 2024
Agent replied ยท 16 June 2024
Many thanks Stefan Badiu for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFreeman foreman was really accommodating with my enquiries. I saw the property on right move in the morning then had viewing in the afternoon. The process run smoothly. Big thanks to Felicity and Natasha. ๐ โฆ
Janet ยท 17 February 2024
Agent replied ยท 16 June 2024
Thank you for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleA really great experience with the lettings team. When I have gone into the branch the staff have all been so friendly. Felicity was super helpful when finding me suitable properties. I wouldnโt use another agent.
Brandon ยท 17 February 2024
Agent replied ยท 16 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThe lettings team at Freeman Forman are brilliant. Ryan has been incredibly helpful with all questions, queries and any concerns that I have had as a first time renter and is very professional in what he does.
Aimee ยท 18 January 2024
Agent replied ยท 16 June 2024
Thank you for leaving us your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe have been renting through Freeman Foreman for several years, such a lovely team. Francesca was so friendly when coming to do the property inspection. Definitely recommend going through Freeman Forman for renting a property
Anna ยท 17 February 2024
Agent replied ยท 16 June 2024
Thanks for the wonderful 5* review and recommendation Anna! Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe whole lettings team at freeman Forman in Eastbourne are so professional and helpful. They always deal with my questions quickly and make everything so smooth. Thank you so much to Ryan, Natasha and Felicity!!
Sue ยท 17 February 2024
Agent replied ยท 16 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHarley & Daisy and the rest of the team Freeman Forman Eastbourne are very professional and offered me great quality service ensuring that I found great accommodation for me and my two girls and will be definitely be using and recommending their services to all of friends and colleagues.
Thank you very much again.
Myc xx
Michael ยท 16 April 2025
Agent replied ยท 10 November 2024
Thank you Michael for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleHad a wonderful morning with Felicity showing me some beautiful Properties she was most helpful indeed I found her very Professional in her job very Honest witch came with a smile ...on point thank you so much felicity highly recommended ๐ ๐ โฆ
Jp ยท 25 August 2025
Agent replied ยท 24 September 2025
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleRyan was fantastic to work with, answering all questions promptly and maintaining regular contact to keep us up to date on the letting process. He was friendly, professional & approachable & made the whole process incredibly smooth & stress free - I'd be more than happy to let through him again in future!
Lucy ยท 17 June 2022
Agent replied ยท 16 June 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI popped in today to enquire about Rental Properties and I have every confidence they will do their best to find me somewhere. Felicity was very friendly and understood my requirements.
Rebecca ยท 18 March 2024
Agent replied ยท 16 June 2024
Rebecca Cordery thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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1/5
Googledespite an initial good start I was badly let down by their letting team in relation to a badly decorated property. they have ignored my calls to address this problem
Aliya ยท 16 December 2025
Agent replied ยท 16 April 2026
Thank you for making us aware of your experience, please do contact us via review@connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
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1/5
GoogleThis company has let a flat without having it cleaned since the previous tenant left. Carpets threadbare, condition appalling. Additionally, of the two electric heaters supplied, one does not work (there is no central heating).
EDIT: As suggested in the reply from Countrywide, I will contact Countrywide on this.
Gail ยท 11 May 2025
Agent replied ยท 26 May 2025
Hello Gail,
Thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at review@countrywide.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer.
Best regards, Lucy, Customer Relations Team
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5/5
GoogleDan and Ryan understood my family's situation and really over extended themselves to ensure we were comfortable. The process was seamless, with a lot of support, information and guidance. My family and I are comfortable in our new home. Special thank you to Dan and Ryan. You guys rock .
Jonica ยท 17 June 2022
Agent replied ยท 16 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExcellent Estate agents with friendly approachable members of staff. Every single member of staff that we dealt with (Daisy, Harley and Felicity) were always courteous and knowledgeable. Answered all our questions, met us at our new property for all interactions. I would thoroughly recommend using Freeman Foreman Sales and Lettings.
Tony ยท 16 April 2025
Agent replied ยท 22 October 2024
Many thanks Tony for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMy experience with freeman and foreman to rent my flat was so amazing, it went super smooth with adequate information provided and answers to every question me and my partner had. Ryan and Dan was very amazing in helping us through the whole process. Big thanks to you guys.
D.Ayobami ยท 17 June 2022
Agent replied ยท 16 June 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleThank you to the lettings team in Eastbourne Freeman Forman! Their full management service was efficient and found us great tenants! Highly recommend Natasha and the team!
Kayleigh ยท 17 February 2024
Agent replied ยท 16 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Kayleigh. Kind regards, Lucy, Customer Relations.
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5/5
GoogleCannot fault their letting department, especially Fran. The service has always been friendly, helpful, considerate and professional. Easily the best agents we have experienced in Eastbourne.
Sheriden ยท 17 February 2024
Agent replied ยท 16 June 2024
Many thanks Sheriden Booth for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBoth my mother and I had an extremely easy and professional experience with the team! Daisy and Felicity where fantastic, friendly and went the extra mile to accommodate us! We would highly recommend this agency and will be using them in future!
Sincerely
Matthew and Pamela
M ยท 16 April 2025
Agent replied ยท 22 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations
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5/5
GoogleThe lettings team at Freeman Forman have always been extremely helpful. Special mention to Ryan who answered all queries and helped us massively during our move.
Daryl ยท 18 January 2024
Agent replied ยท 16 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you Natasha for your help in finding me tenants! The entire process was efficient and easy. Iโd recommend the team to all landlords!
Jonny ยท 17 February 2024
Agent replied ยท 16 June 2024
Thanks for the wonderful 5* review and recommendation Jonny! Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat service and very accommodating, specifically agent Conor!
Sheryl ยท 10 April 2026
Agent replied ยท 16 April 2026
"Thank you so much for the kind words! It was our pleasure to provide you with exceptional service. We will be sure to pass along your compliments to Conor. Best wishes, Lucy, Customer Feedback and Support Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.