Freeman Forman reviews

★★★★★ 5/5

Google

Amazing team, we haven’t had the easiest ride with our renting journey but the staff at freeman foreman have been nothing but helpful in finding me and my little boy somewhere suitable. I appreciate the extra mile they have gone to help us and would like to personally thank Felicity, Harley and Connor for their individual parts played in helping us find our new home. Would 100% recommend❤️

Jamie · 16 February 2026

★★★★★ 5/5

Google

The staff at Freeman Forman are really helpful and approachable, they made the whole process really easy, kept us in the loop about each step, Harley made the whole flat viewing very pleasant and left us feeling very respected, any questions we had were answered, and the team were only a phone call away. We are very grateful to Freeman Forman for helping us rent our first home. Thank you. Kind regards, Carl & Nicci

Carl · 16 November 2025

★★★★★ 5/5

Google

Having experienced some issues with a previous agent selling our property where they weren’t being proactive enough in marketing the property or contacting potential interested parties I turned to Freeman Forman. We are yet to receive an offer/have our first viewing, but the difference in service so far is night and day. Charlene has been absolutely incredible and in under a week made time not only to meet with us, but to have photographs taken, the property marketed and the first viewing scheduled. She really took the time to understand the property and you can see her genuine passion for what she does. The contact and communication has been absolutely brilliant from everyone and I have full confidence in the team to sell our property in good time. Thankyou for all your hard work already.

Jules · 16 April 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Freeman Foreman during my recent move, and I can't emphasize enough how incredible my experience was, thanks to Daisy and Felicity. From the very start, they were more than helpful, guiding me through every step and making what I thought would be a stressful transition into a surprisingly smooth process. Moving is often fraught with issues, and, as luck would have it, we encountered some unforeseen circumstances. However, Daisy and Felicity's kindness, support, and outstanding communication truly made all the difference. They went above and beyond to ensure that we felt secure and well-informed throughout the entire process. One of the highlights of our experience was when they reached out to check in on us after we moved in. It's rare to find such personal touches in customer service, and their thoughtfulness left a lasting impression on us. I am immensely grateful for the assistance that Daisy and Felicity provided. Their dedication and personal touch turned a potentially daunting experience into a positive milestone in our lives. I highly recommend Freeman Foreman to anyone looking for a seamless moving experience, and I can attest that you won’t be disappointed! Thank you once again, Daisy and Felicity, for everything!

R · 16 April 2025

★★★★★ 5/5

Google

I cannot praise Freeman Forman enough. Charlene in particular has been absolutely amazing throughout this whole process dealing with both my sale and purchase. Jamil was equally helpful and friendly throughout! Every time I have been into the office the team are friendly and fun and a pleasure to be around. I would not chose another agent to deal with the sale of my property and hopefully future purchases going forward. I have moved many times and I can honestly say that Charlene and the team are absolute superstars. They don’t walk away when the deal is done, they work as a team with you to get the sale and purchase through as quickly and seamlessly and stress free as possible. Love them!

Claire · 12 March 2025

★★★★★ 5/5

Google

I want to highly recommend Conor Hilton from Freeman Forman Eastbourne. We have been viewing many properties lately, and his service was far better than what we have experienced with other agency staff. He was professional, genuinely …

Adv · 2 April 2026

★★★★★ 1/5

Google

Solid time-wasters! They asked me to meet at my property (knowing full well that I live ~2-3 hours away in London). Three minutes before the appointment? Cancelled. No apology, nothing. When I said, “I’m already here,” their response was, We never confirmed. Despite me having a confirmation call the day before with Felicity, who assured me she’d meet me there the very next day. Shelby then denied Felicity confirmed anything (apparently they share one brain and memorize each other’s conversations). Massive shout-out to Shelby Dunn and Felicity for the stellar teamwork, covering for each other and making sure it’s nobody’s fault.

John · 16 January 2026

★★★★★ 5/5

Google

Having looking for a place to live I had a phone call yesterday afternoon with Felicity on suching for a flat 2day she showed me 2 flats and I received 1 today freeman's really helped me on my journey all thanks to Felicity 🙏 …

Johnboy · 25 August 2025

★★★★★ 5/5

Google

Ross @ Freeman and Foreman Eastbourne has been nothing but amazing. I was originally looking for a 2 bed house that - shared ownership that was affordable.... however Ross went above and beyond and managed to get me onto a 3 bed :) Could not recommend they guys more. Thank you to all the team.

Unigel · 16 April 2025

★★★★★ 5/5

Google

I had a wonderful experience with the letting team at Freeman Forman Eastbourne, especially Daisy, she’s got such kind voice, I looked forward to hearing her say “Hi Yvette, it’s Daisy from Freeman Forman…” every time she calls, she’s always there to help and very attentive, amazing customer service overall, I strongly recommend.

Yvette · 16 April 2025

★★★★★ 5/5

Google

Freeman Forman is a wonderful letting agency. They made the pain of searching and acquiring a flat an easy process. Our agents, Daisy Macwilliams and Felicity were professional, courteous and efficient while dealing with my Wife's and my concerns and questions. I would highly recommend using Freeman Forman for your next move.

Square · 16 April 2025

★★★★★ 5/5

Google

Had a fantastic experience dealing with Freeman Forman and all staff were very helpful special thanks to Connor, Harley and Felicity.

Jamie · 16 February 2026

★★★★★ 5/5

Google

I dealt with Felicity and Harley and throughout communication was easy and they were always available and happy to assist. From start to finish I had no problems and everything was fast and easy.

Adam · 16 October 2025

★★★★★ 5/5

Google

Been a wonderful experience dealing with Freeman and Foreman. Felicity was very helpful in arranging our viewing and getting things sorted with setting up our documents and Harley was great on key collection day. Flexible and professional team.

CARRIE · 3 September 2025

★★★★★ 5/5

Google

Dealt with Fliss and she was absolutely amazing! Answered all of our questions and completely put our mind at ease when letting out our family home as we were moving away! Could not recommend a better agent :) thank you so much Fliss and the team

Tamsin · 16 April 2025

★★★★★ 5/5

Google

Helping my son to 'fly the nest' and find his first flat was an incredibly stressful experience. Throughout the process, Natasha was incredibly patient and listened to all my concerns and worries. Communication was brilliant and she answered my questions and set my mind at ease. A wise head on young shoulders, professional and so kind. Thank you, Natasha, without your help I would probably still be doing his washing!

Audrey · 17 February 2024

★★★★★ 5/5

Google

Thank you to Jamil and all the team at Freeman Foreman for your diligence and patience in the sale of my mother-in-law's retirement flat. These properties are never easy to sell but you were knowledgeable and proactive on pricing, and managed to keep our buyer interested and engaged despite some significant, but unavoidable, delays in the exchange and completion. You provided a great service and we do not hesitate to recommend you to others.

Clare · 19 November 2023

★★★★★ 1/5

Google

I have put one star as it won't allow me to put any less. Experienced unlawful, unacceptable unprofessional customer service at Eastbourne branch with senior branch manager, Dan.Begining a complaint with the view to pursue with Ombudsmen. I will update my experience further. Reply to your comment. Firstly, 'iv caused upset, well your company has caused me alot of distress which has been documented to your customer service team. No I don't pay you as a client, so does that mean my complaint is unjust? So that then gives you the right to your unprofessional, unlawful behaviour? I guarantee if I was filling your pockets you would have resolsolved the issue almost instantly. I am the owner of a property with legal access across two properties at rear of which you managed the two houses until recently, now you manage one. My access was obstructed by locking system on gate. You were informed from day one, of my disability and my need to use my back access is vital. It took you nearly 5 weeks, for you to action, and remove obstruction. Is that fair? Sorry I forgot, I don't fill your pockets. However the issue is a legal one and you are responsible for your conduct relating to the house rental you manage and my legal access. I am pursuing to ombudsmen once you complete your complaints investigation that I requested.

Sharon · 17 June 2023

★★★★★ 5/5

Google

We used Freeman Forman to find a rental property. Our experience was great. Our agent was Ryan and he was exceptional. He found the perfect property for us and helped us through the whole process of viewings, referencing and signing. Since we are from Canada our situation was not straightforward, but Ryan made it a breeze to get us into our new home. I highly recommend using FreemanForman for all of your letting needs and I strongly believe that Ryan deserves a raise and a promotion.

Eman · 17 June 2023

★★★★★ 5/5

Google

Special thank you to Daisy, Harley & Felicity who have made my move a seamless and smooth process. Their customer service has been exceptional. I have no hesitation in recommending Freeman Forman (and have already shared their details with my family and friends).

Joanna · 16 April 2025

★★★★★ 5/5

Google

Myself and my partner recently bought through Freeman Forman. We’ve used the sales, lettings and financial services’ team and the entire process has been really smooth. Special mention to Ryan who set us up with our first mortgage appointment, answered any outstanding questions from our existing rental and put us in touch with Jamil and Ross who were equally helpful on the sales’ side. 5 stars all round!

Caroline · 18 January 2024

★★★★★ 5/5

Google

Freeman Forman Property Agency were incredibly helpful and approachable from start to finish. They made the whole process smooth. Showed me some good properties, and were always available to help with any questions. A special thank you to …

Alzira · 16 February 2026

★★★★★ 5/5

Google

Honestly how do I begin to deacribe the incredible experience and Love we've had from Felicity! She has been an absolute diamond in helping us not only finding our forever home but being really kind and supportive during the whole situation my family has had to deal with previously. She's amazing and a very honorable person to have met and to have the opportunity to stay with as well as the whole team at Freeman & Forman (Rentals side)

Paige · 26 June 2025

★★★★★ 5/5

Google

The Lettings girls, Daisy, Harley and Felicity were amazing. They helped me find the perfect place, kept me informed throughout and helped me move in as quickly as possible. I cannot thank them enough. Really great team.

Ray · 16 April 2025