Freeman Forman East Sussex reviews

★★★★★ 4/5

Google

Felicity is fantastic. I have autism and she is very kind and compassionate about that and the way it effects my communication with the company. The company can be a little expensive but they do a good thorough job and give peace of mind!

Leo · 6 December 2024

★★★★★ 5/5

Google

First time renters- Felicity Richardson has been extremely helpful and professional with my partner and myself in talking us through the process of renting for the first time and assisting us along the way.

Matt · 16 April 2025

★★★★★ 1/5

Google

Booked to view. Stated I could not make the Friday as I was working as they tried to get me booked in with other people viewing. I made arrangements for the Saturday then received a voicemail message to ring the office. It would have been great to mention in the voice mail what they rang for. I rang the office and explained I had received a message to conract office. The person answered had no idea of why his colleague rang. Again it would have been more efficient if someone left detailed messages. Eventually managed to ascertain why his colleague rang. He then proceeded to say could I make it for tomorrow ie the Friday!! I had to then explain I couldn't make it due to work. He then saud they would rinf me the next day to let me know if Saturday was going to be OK. I left it at that and had second thoughts due to the experience I had. I rang abd told them to forget about the viewing. It's a shame because this could have been a sale for them but they were indifferent. It makes you wonder how these agents are marketing your property. I had the same problems with other agents when selling my home.

Sue · 17 June 2022

★★★★★ 5/5

Google

Freeman and Forman to me is the best letting agent in Eastbourne, Ryan made every process very smooth and Easy for I and my partner. Even when Ryan was busy or out of office we still received 1st class Service from the agents through the help of Ryan. Special thanks to Dan also, thank you for being patient and answering all our questions. You guys deserve 10 Stars. I will recommend anyone looking to rent in eastbourne to speak to Freeman and Forman. You won’t regret it. 🤝🤝🤝

THE · 17 June 2022

★★★★★ 1/5

Google

Bullying and unprofessional. After no apology from 'Branch Manager' , Jamil, (who did not listen to the recordings of two calls to us) defended his member of staff. Update: Having followed the link sent to us to make a complaint was told it was the wrong address who then told me where to pass it, that is 'Countrywide' who own this Estate Agent. No reply from Area Manager; then when trying to lodge an official complaint for bullying, but feel like we're being sent from pillar to post. My daughter is still upset about the appalling way she was treated.

Mandy · 16 April 2025

★★★★★ 5/5

Google

I can't thank the team at Freeman and Foreman enough. I first met Ross last year, he kept in touch with me regularly and always kept me in mind for new shared ownership properties that came available. Having Dan in branch to organise the mortgage was so helpful and made the whole buying process smooth and stress free. The whole team have been fantastic from start to finish. I am now settled in my first home and I genuinely couldn't have done it without Ross, Jamil and Dan. Nothing was ever too much trouble and they looked after even the smallest details of the buying process so I didn't have to. I would definitely recommend and use them again for any future moves and property purchases. Very friendly office, welcoming, professional and friendly. THANKS A MILLION I feel sage and settled and mega proud I have bought my first home xx

Scott · 16 April 2025

★★★★★ 5/5

Google

Harley, Daisy and Felicity have been the most incredible women I’ve had the pleasure of dealing with! It’s mine and my partners first move and they were on hand to answer any and all questions we had with the most patience and kindness. We were both so nervous doing this for the first time and after meeting the ladies and going through the process with them, it has felt like an absolute breeze. Could not recommend them enough! Thank you so much to the team

Hannah · 16 April 2025

★★★★★ 1/5

Google

After a deal got changed, I had spend hours of time untangling the mess. Two separate deals got entirely convoluted. I finally discovered in the end the deal that I had agreed with Freeman and Forman had not been honoured. I can’t express how disappointed I am with the experience and service I have received from both companies. Although the staff at Freeman and Forman are nice and appear to be helpful, there seems to be no accountability for the errors that were made from both parties. I’m a longstanding landlord with a portfolio and history of previous positive experiences with them in sales and lettings. Sadly, I have had to walk away and cut my losses.

Nicholas · 16 April 2025

★★★★★ 5/5

Google

A great service from Harley and the team. Highly recommend

Paul · 16 November 2025

★★★★★ 5/5

Google

I was really pleased with the service from freeman and foreman. I really loved the property and Freeman Foreman made the move really quick and easy for me. Really recommended.

Niyola · 16 April 2025

★★★★★ 5/5

Google

Had a wonderful experience with questions and queries regarding the property im looking to rent! Daisy and Felicity were very patient and helpful. Would definitely recommend these wonderful ladies!

Annabel · 16 April 2025

★★★★★ 1/5

Google

Avoid at all cost. Not only did I have to chase 3 different people on 3 separate occasions, but there seems to be no communication between any of the team. I left a voicemail, a handful of emails, was assured that we were first on the list for viewings. When I called to ask for an update, they said that there were no available dates! So when I was told someone was going to call me back the next day (which they never did) I called them for an update and was told that the properties were already let! Francesca did not return my email or call, Molly was the one who did not call me back when she said we were first on the list for viewings, and Dan pencilled our phone call in his diary, but surprise surprise, never called me back. Time wasters.NegativeResponsiveness, Quality

George · 25 August 2021

★★★★★ 5/5

Google

Wonderful service from Felicity and the team! Thank you for looking after us and making the process so easy. Highly recommend.

Zoë · 30 May 2025

★★★★★ 5/5

Google

I have dealt with many estate agents over the years but the team at Freeman Forman in Eastbourne have been second to none. Special mention to Felicity who has been on hand to answer any questions I have and help every time I call. Really happy with the service, would highly recommend.

Ross · 18 January 2024

★★★★★ 5/5

Google

Amazing feeling to find a new home according to my requirements . Andy is so helpful . I recommend free man Forman ❤️❤️❤️❤️❤️

Srivani · 16 April 2025

★★★★★ 5/5

Google

Daisy and Felicity at Freeman and Foreman were so helpful when I moved into my new flat, everything went smoothly and I had nothing to worry about. Would definitely use them again as even after I moved in they checked that everything was ok and if I had any problems they were there to help.

Julie · 16 April 2025

★★★★★ 5/5

Google

I rent through Freeman Forman. Daisie and Felicity were great in helping me find the perfect home for me. Highly recommend

Grace · 16 April 2025

★★★★★ 1/5

Google

Rip off's got mugged off as soon as I rented a place First on the list 1 6 months rent in advance 2 a cubbord fell away from the wall damaged my new fridge freezer 3 trying to blame us for mould on the walls when even previouse tennants had the issue and it was just painted over 4 windows letting cold air in 5 admin fees example renewing contract £££ Advice is print one off at home save a few quid 6 deposits £££ few hundred quid 7 place I'm in has mould issues in the hall way 8 poor ventalation systems 9 poor damp proofing I would carry on going but there is too much to list

Rhys · 18 June 2019

★★★★★ 5/5

Google

Freeman Forman have been fantastic with my whole moving process. Kept me updated every couple of days and made it so much easier. Harley really went above and beyond to get everything sorted in a few hours to get me and my kids moved in.😀 …

Chelsea · 16 November 2025

★★★★★ 5/5

Google

Lucy & Jamil at the Eastbourne branch made the experience of selling our rental property a very positive one. Jamil marketed the property efficiently and effectively. Lucy showed prospective buyers and secured the sale for us, we were kept informed of developments every step of the process, and if we raised any queries or concerns these were dealt with promptly and with utmost efficiency and professionalism. I would heartily recommend using their services. Thank you Lucy & Jamil

SHEILA · 18 June 2018

★★★★★ 5/5

Google

Transaction is very smooth. Team is great and friendly. Thank you to Felicity and the team

Marlon · 16 April 2025

★★★★★ 5/5

Google

I rented a house through Freeman Forman last year and Dan was very helpful throughout the rental process. Francesca was very professional, friendly and helpful when she came to view the house the second year. I would highly recommend Freeman Forman!

Petek · 18 March 2024

★★★★★ 1/5

Google

Disappointed they try to rip you off and lying about Landlord sold the property and the lies we find out landlord still own the property we just had 2 weeks old Newborn baby the send me sec 21 never paid late I paid 6 months front Hopefully no one going to that place not good for renting and stuff is not good at all!!!

Baz · 10 April 2025

★★★★★ 5/5

Google

Professional and friendly letting agency. Would highly recommend, they have made what can be a stressful long process quick and easy. We are very happy in our new home thanks to them! Especially to Molly for showing us around when we viewed our now property and to Adam who we dealt with via email and on the day we moved in. Both were very professional and welcoming.PositiveResponsiveness, Professionalism

Tansy · 17 June 2021