Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent Estate agents with friendly approachable members of staff. Every single member of staff that we dealt with (Daisy, Harley and Felicity) were always courteous and knowledgeable. Answered all our questions, met us at our new property for all interactions. I would thoroughly recommend using Freeman Foreman Sales and Lettings.
Tony · 16 April 2025
Agent replied · 22 October 2024
Many thanks Tony for your outstanding recommendation, 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to the lettings team in Eastbourne Freeman Forman! Their full management service was efficient and found us great tenants! Highly recommend Natasha and the team!
Kayleigh · 17 February 2024
Agent replied · 16 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Kayleigh. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCannot fault their letting department, especially Fran. The service has always been friendly, helpful, considerate and professional. Easily the best agents we have experienced in Eastbourne.
Sheriden · 17 February 2024
Agent replied · 16 June 2024
Many thanks Sheriden Booth for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBoth my mother and I had an extremely easy and professional experience with the team! Daisy and Felicity where fantastic, friendly and went the extra mile to accommodate us! We would highly recommend this agency and will be using them in future!
Sincerely
Matthew and Pamela
M · 16 April 2025
Agent replied · 22 October 2024
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations
★★★★★ 5/5
GoogleThe lettings team at Freeman Forman have always been extremely helpful. Special mention to Ryan who answered all queries and helped us massively during our move.
Daryl · 18 January 2024
Agent replied · 16 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Natasha for your help in finding me tenants! The entire process was efficient and easy. I’d recommend the team to all landlords!
Jonny · 17 February 2024
Agent replied · 16 June 2024
Thanks for the wonderful 5* review and recommendation Jonny! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service and very accommodating, specifically agent Conor!
Sheryl · 10 April 2026
Agent replied · 16 April 2026
"Thank you so much for the kind words! It was our pleasure to provide you with exceptional service. We will be sure to pass along your compliments to Conor. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA painless process. Everyone was extremely helpful and friendly. Five star!
Ross · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleGreat service received, Daniel has been excellent with his professionalism with the property I am currently letting as a tenant.
Highly recommend Freeman Forman, based on my current experience with them.
Warren · 22 July 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFelicity help us to arrange everything from viewing to moving. Natasha help with all required paperwork. Thank you Both
Dipen · 17 April 2024
Agent replied · 16 June 2024
Many thanks Dipen Dixit for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI don't really have anything good to say about Freeman and Forman. I enquired about a property to rent and was told it was gone, someone had put in an application. I asked if they could let me know if that didn't go through. Two weeks later the property is still showing for let so I called them and didn't get through. So my husband sent an enquiry online to request a viewing. The next day I get a call as my number must have come up as a missed call. I was told the application from before had fallen through, but they now have another new application in, so they are not doing any viewing now. Then 30 minutes later my husband gets a call to say the property is still available, would he like to view the next day. My husband was working and said he would get me to call back. So I was a little surprised when he called me to let me know it was still available and he could view especially when i was told I couldn't and it wasn't available. I phoned them straight away and asked why he was offered a viewing and told it was available. I don't really think they new what to say. The reason I was looking for a property to rent was because my property had recently flooded and me and my children were living in a hotel, our insurance was paying for the rental. I would love to know why they would not offer me a viewing but would to others.
Laura · 17 June 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional from start to finish, and super- helpful and friendly with it. A great service.
Nicholas · 12 September 2026
★★★★★ 5/5
GoogleHad an amazing experience. Everyone at eastbourne was so lovely helping me fond a property. Felicity was very kind and helpful
Jinx · 17 February 2024
Agent replied · 16 June 2024
Many thanks for your fantastic 5* review Jinx. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had a very positive experience with this agency to date
Grant · 16 February 2026
Agent replied · 16 April 2026
"Thank you so much for sharing your positive experience with our agency! We are always committed to providing exceptional service to our customers. We look forward to continuing to exceed your expectations." Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had a lovely letting agent from Freeman forman letting agent agents in Eastbourne. Ryan was so helpful throughout everything. Really informative and friendly. Really couldn't of asked for anyone better!
Lauren · 17 June 2023
Agent replied · 16 June 2024
Thanks for the excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad an amazing experience. Everyone at eastbourne was so lovely helping me fond a property. Felicity was very kind and helpful
Jas · 14 February 2024
Agent replied · 9 January 2025
Many thanks for your fantastic 5* review Jinx. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently came into branch , Ryan was really helpful in answering any questions I had about the rental of my property
Izzy · 18 January 2024
Agent replied · 16 June 2024
Thank you for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSo i was struggling to find a decent letting agent to help with my property, I spoke to Dan at the branch who was very knowledgeable and professional thank you Dan for all your help and support. Top marks
Andy · 17 June 2022
Agent replied · 16 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA very serious agency I would highly recommend it Lorna and Daniel really helped me a lot with all I needed to settle in my new house they were really nice and patients answering to all my questions thank you Freeman Forman and thank you Lorna and Daniel
Blossom · 17 June 2020
Agent replied · 16 June 2024
Thanks for leaving a amazing 5* review of your experience with our dedicated team. Your recommendation is appreciated. Best wishes, Lucy
★★★★★ 5/5
GoogleHad some fantastic interactions with Felicity about potential lettings recently and couldn't be more impressed, we're looking to move further towards eastbourne and she has some great knowledge of the area. Thank you for your help so far.
Phil · 16 April 2025
Agent replied · 9 December 2024
Thank you Phil for your fantastic 5* review! We're delighted to hear that Felicity's knowledge and assistance have impressed you. We appreciate your kind words and look forward to continuing to help you with your move towards Eastbourne. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleEverything went very smoothly in our transaction from one tenancy to another. Both Ryan and Dan were very helpful in the process and made it very easy for us. Many thanks to all at Freeman Forman.
Peter · 17 June 2022
Agent replied · 16 June 2024
Thank you for your terrific 5* review . Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA very special thank you to felicity! Customer service is exceptional and professional. I had various questions and concerns and she was there to help and answer any questions, I would highly recommend Freeman foreman
Kia · 28 April 2025
Agent replied · 16 April 2026
Hello Kia,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Felicity provided you with exceptional and professional customer service. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleVery helpful throughout the letting process and very responsive
Sophie · 12 September 2026
★★★★★ 5/5
GoogleFantastic service received from the lettings team,
Would highly recommend them to anyone wishing a letting service and I most definitely will be using them again!
Max · 26 July 2025
Agent replied · 24 September 2025
It’s really lovely to read another 5* review and recommendation. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Feedback and Support Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
