Every review we hold for the Eastbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFreeman Forman have been fantastic with my whole moving process. Kept me updated every couple of days and made it so much easier. Harley really went above and beyond to get everything sorted in a few hours to get me and my kids moved in.😀 …
Chelsea · 16 November 2025
Agent replied · 16 April 2026
Thank you for sharing your positive experience with Freeman Forman! We are so glad to hear that our team, especially Harley, made your moving process easier and kept you updated along the way. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleLucy & Jamil at the Eastbourne branch made the experience of selling our rental property a very positive one. Jamil marketed the property efficiently and effectively. Lucy showed prospective buyers and secured the sale for us, we were kept informed of developments every step of the process, and if we raised any queries or concerns these were dealt with promptly and with utmost efficiency and professionalism.
I would heartily recommend using their services.
Thank you Lucy & Jamil
SHEILA · 18 June 2018
Agent replied · 16 June 2024
Thank you Sheila for your wonderful 5 star review and recommendation about Lucy, Jamil and our team at the Eastbourne branch of Freeman Forman. It is brilliant to read that you were able to benefit from the experience and professionalism shown time and again by the Eastbourne team and that they were able to help answer any queries you raised though out the sales process. Kind regards, Scott.
★★★★★ 5/5
GoogleTransaction is very smooth. Team is great and friendly. Thank you to Felicity and the team
Marlon · 16 April 2025
Agent replied · 16 June 2024
Hi Marlon Hernandez, thank you for your kind words about your smooth transaction with our team. We're delighted to hear that Felicity and the rest of the team provided great and friendly service. We appreciate your feedback!
★★★★★ 5/5
GoogleI rented a house through Freeman Forman last year and Dan was very helpful throughout the rental process.
Francesca was very professional, friendly and helpful when she came to view the house the second year.
I would highly recommend Freeman Forman!
Petek · 18 March 2024
Agent replied · 16 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Petek ARICI. Kind regards Lucy, Customer Relations.
★★★★★ 1/5
GoogleDisappointed they try to rip you off and lying about Landlord sold the property and the lies we find out landlord still own the property
we just had 2 weeks old Newborn baby the send me sec 21 never paid late I paid 6 months front
Hopefully no one going to that place not good for renting and stuff is not good at all!!!
Baz · 10 April 2025
Agent replied · 16 June 2024
Hello Baz,
Thank you for sharing your experience with us. I'm sorry to hear about the issues you've encountered. Please reach out to us at review@countrywide.co.uk so we can address your concerns directly.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleProfessional and friendly letting agency. Would highly recommend, they have made what can be a stressful long process quick and easy. We are very happy in our new home thanks to them! Especially to Molly for showing us around when we viewed our now property and to Adam who we dealt with via email and on the day we moved in. Both were very professional and welcoming.PositiveResponsiveness, Professionalism
Tansy · 17 June 2021
Agent replied · 16 June 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleHad the pleasure of having Fran from Eastbourne do our yearly inspection! Very bright and bubbly! Took the time to ask if everything was ok within the house and how we are. Lovely visit! Thank you Fran
Sam · 16 April 2024
Agent replied · 16 June 2024
Hi Sam, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleI have booked my rented property through Freeman Forman Ltd and I am very happy with their service. The whole team was very helpful throughout the journey.
Sudipta · 19 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFast service from start to finish
Andrew · 12 August 2026
Agent replied · 12 October 2026
"Thank you for the positive review! Our team works hard to provide efficient and timely service to our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a really great experience with Freeman Foreman Letting agents, Harley and Dan were very professional and friendly and were very quick to find me a property suited for my needs. Would definitely recommend anyone out there looking for a property to rent to check them out!
Wayne · 17 June 2023
Agent replied · 16 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRenting with Freeman and Forman for over 4 years now, very professional and quick response when something happens. Fran was really friendly and professional today when she came for the annual visit. Would definitely recomend
Stefan · 18 March 2024
Agent replied · 16 June 2024
Many thanks Stefan Badiu for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFreeman foreman was really accommodating with my enquiries. I saw the property on right move in the morning then had viewing in the afternoon. The process run smoothly. Big thanks to Felicity and Natasha. 😊 …
Janet · 17 February 2024
Agent replied · 16 June 2024
Thank you for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA really great experience with the lettings team. When I have gone into the branch the staff have all been so friendly. Felicity was super helpful when finding me suitable properties. I wouldn’t use another agent.
Brandon · 17 February 2024
Agent replied · 16 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe lettings team at Freeman Forman are brilliant. Ryan has been incredibly helpful with all questions, queries and any concerns that I have had as a first time renter and is very professional in what he does.
Aimee · 18 January 2024
Agent replied · 16 June 2024
Thank you for leaving us your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have been renting through Freeman Foreman for several years, such a lovely team. Francesca was so friendly when coming to do the property inspection. Definitely recommend going through Freeman Forman for renting a property
Anna · 17 February 2024
Agent replied · 16 June 2024
Thanks for the wonderful 5* review and recommendation Anna! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe whole lettings team at freeman Forman in Eastbourne are so professional and helpful. They always deal with my questions quickly and make everything so smooth. Thank you so much to Ryan, Natasha and Felicity!!
Sue · 17 February 2024
Agent replied · 16 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHarley & Daisy and the rest of the team Freeman Forman Eastbourne are very professional and offered me great quality service ensuring that I found great accommodation for me and my two girls and will be definitely be using and recommending their services to all of friends and colleagues.
Thank you very much again.
Myc xx
Michael · 16 April 2025
Agent replied · 10 November 2024
Thank you Michael for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a wonderful morning with Felicity showing me some beautiful Properties she was most helpful indeed I found her very Professional in her job very Honest witch came with a smile ...on point thank you so much felicity highly recommended 👌 😊 …
Jp · 25 August 2025
Agent replied · 24 September 2025
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleRyan was fantastic to work with, answering all questions promptly and maintaining regular contact to keep us up to date on the letting process. He was friendly, professional & approachable & made the whole process incredibly smooth & stress free - I'd be more than happy to let through him again in future!
Lucy · 17 June 2022
Agent replied · 16 June 2024
Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI popped in today to enquire about Rental Properties and I have every confidence they will do their best to find me somewhere. Felicity was very friendly and understood my requirements.
Rebecca · 18 March 2024
Agent replied · 16 June 2024
Rebecca Cordery thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
Googledespite an initial good start I was badly let down by their letting team in relation to a badly decorated property. they have ignored my calls to address this problem
Aliya · 16 December 2025
Agent replied · 16 April 2026
Thank you for making us aware of your experience, please do contact us via review@connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleDan and Ryan understood my family's situation and really over extended themselves to ensure we were comfortable. The process was seamless, with a lot of support, information and guidance. My family and I are comfortable in our new home. Special thank you to Dan and Ryan. You guys rock .
Jonica · 17 June 2022
Agent replied · 16 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThis company has let a flat without having it cleaned since the previous tenant left. Carpets threadbare, condition appalling. Additionally, of the two electric heaters supplied, one does not work (there is no central heating).
EDIT: As suggested in the reply from Countrywide, I will contact Countrywide on this.
Gail · 11 May 2025
Agent replied · 26 May 2025
Hello Gail,
Thank you for your review, however upon investigation we have found that you are not a customer of this branch. If you could please email us at review@countrywide.co.uk and I can look into this for you as feedback like this is concerning to us when we cannot locate you as a customer.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleMy experience with freeman and foreman to rent my flat was so amazing, it went super smooth with adequate information provided and answers to every question me and my partner had. Ryan and Dan was very amazing in helping us through the whole process. Big thanks to you guys.
D.Ayobami · 17 June 2022
Agent replied · 16 June 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
