5/5
TrustpilotVery good kept me updated with all…
Very good kept me updated with all information .
Trusted Agent profile · East Suffolk
Your Move Oliver James, Beccles reviews in East Suffolk
★★★★★
239 reviews across 2 platforms
26-28 New Market, Beccles, NR34 9HD, East Suffolk, NR34 9HD
Part of Your Move & Reeds Rains Oliver James, see every office.
Your Move's office in East Suffolk, at 26-28 New Market, is rated 4.4 out of 5 across 239 reviews on two platforms, including 90 Google reviews rated 4.7.
Reviews
Every review we hold for the East Suffolk office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleMaya was incredible through out, initially identifying the property for me, supporting me through out the process of purchase and chasing when needed.
Agent replied · 23 October 2024
Dear Chloe, Thank you for your 5* review. We are thrilled to have had helped you secure your home; and what a lovely one it is. We hope you have many happy years there. Kind regards, Your Move - Beccles
5/5
TrustpilotGreat help! A dream home journey made easy!
Alan, Shahid and the entire team provided excellent support throughout our house purchase, ensuring a smooth and efficient process. Their prompt responsiveness to all our queries and clear guidance at every step was very helpful making the process smooth and stress-free! Highly recommended!
5/5
TrustpilotPrompted, friendly, kind, always there to help,highly recommend
Honesty, friendly, prompted Receive all the information in time!
5/5
TrustpilotStaff are extremely helpful and…
Staff are extremely helpful and knowledgeable. Very pleased with everything.
5/5
GoogleI am delighted to recommend the team at YourMove in Beccles. Olli took over my probate sale after I had become disillusioned with another estate agent. Olli remained professional, focussed and determined throughout. I was always kept informed of viewings as they were booked, and feedback was obtained quickly and relayed back to me. YourMove’s system called “My Move” was an invaluable tool, allowing me to track interest in the property and viewings. Despite some unforeseen difficulties, Olli worked tirelessly to bring the sale to a conclusion, providing regular updates and advice on issues as they arose, never losing interest and always retaining a professional manner and sense of humour. Olli is well supported by his manager Daniel. I would not hesitate to use this branch of YourMove again.
1/5
TrustpilotDo not use this agency
5/5
Trustpilotvery helpful
get the deal done within 12 hour of viewing
5/5
TrustpilotCormac great kept me updated with every…
Cormac great kept me updated with every Offer
5/5
TrustpilotKept involved at all stages.
5/5
TrustpilotExcellent service from start to finish
1/5
TrustpilotDo not use Kirkby In Ashfield branch!
Agent replied · 22 January 2026
Hi Kayla, thank you for taking the time to leave this feedback. We’re very sorry to hear about your experience and the impact this has had on both you and your tenants. We will raise this directly with the Kirkby in Ashfield branch to review what’s happened. Kind regards
5/5
GoogleYourmove were fantastic! Ollie, Madison & Thomas were always more than happy to help if needed, they gave us huge emotional support through a sometimes stressful time. …
Agent replied · 23 October 2024
Hi Matt, Thank you so much for your 5* review and kind words. It was a pleasure to assist … More
5/5
TrustpilotOur routine visit was carried out by…
Our routine visit was carried out by Susan at the Inverness branch and as always she has been so lovely, informative and always has our best interest! Sometimes routine visits can feel a bit nerve wracking but with Susan its always felt easy.
4/5
TrustpilotALTHOUGH IT WAS YOUR MOVE INITIALLY YOU…
ALTHOUGH IT WAS YOUR MOVE INITIALLY YOU WORK WITH AGENTS SITE AN ARM OF YOUR MOVE. AT FIRST I WASN`T ENAMOURED WITH THIS IDEA, HOWEVER THEY DO TAKE A LOT OF THE PRESSURE OFF YOUR SHOULDERS AND EVERYTHING WAS SATISFACTORY IN THE END.
1/5
Trustpilot11 Thompson street East Darlington
11 Thompson street Darlington
5/5
GoogleMe and my hubby want to thank Jacob for having the pacience of an angel.
Agent replied · 23 October 2024
Dear Sandra, Thank you for your 5* review, we'll be sure to pass your kind words on to Jacob and are happy to help anytime you need. Kind regards, Your Move - Beccles
5/5
GoogleJust want to say a big thank you to gina and chloe for there support and service while moving they so nice polite and friendly to appraoch if i had questions they got bk to me pretty quick . So thank u gina and chole
5/5
GoogleMadison has been very proactive with great support and empathy whilst selling and purchasing a property. The level of customer service she shows would mean I would highly recommend using this company. …
Agent replied · 23 October 2024
Hi Ben, Thank you for your 5* review. We will be sure to pass your kind words on to … More
5/5
TrustpilotVery good communication
Very good communication, they never missed a detail. excellent . would highly recommend
Agent replied · 17 October 2025
We're happy to hear that our communication was excellent and thorough. Thank you for your recommendation; we appreciate your feedback! Regards, Your Move
5/5
GoogleThank you Ollie and Maya, a very professional service from valuation to completion.
Agent replied · 23 October 2024
Dear Ruth, Thank you so much for your 5* review, we are thrilled to hear of your positive … More
5/5
GoogleWe recently used Your Move Beccles to buy and sell and would highly recommend! We had several agents value our property (and take us to viewings) and by far Your Move were the most professional and friendly therefore we chose to use them for our sale too. We had a couple of houses fall through due to COVID-19 and Oli in particular was on the phone reassuring us and keeping us updated. All staff were very helpful and Oli not only done his job but went above and beyond chasing people to help us move which we finally have and we are so very grateful for all of the help. Will definitely recommend to anyone we know wanting to buy and/or sell. Thanks guys!
Agent replied · 23 October 2024
Dear Ashlie, Thank you so much for your review. We are so pleased to hear of your positive experience compared to local agents and we will make sure to pass on your kind words to our Branch Manager Olli. From all of the team here, we hope you and the family have many happy years in your new home. Kind regards, Your Move - Beccles
5/5
GoogleWe chose a bad time to move. What with Covid-19 and the stamp duty holiday. The whole process became log jammed in the outdated and cumbersome English conveyancing system. If it hadn't been for Your Move Oliver James we would have been lost. The estate agents were very professional from start to finish. Their rates are competitive and the service outstanding. Special mention must be given to Olli, the director at the Beccles office. Without him we would have been completely in the dark (no info from solicitors) and his constant chasing of our sale certainly made all the difference. Our sale actually took 7.5 months to complete but this wwas not a reflection on our estate agent. in fact, if it hadn't been for them I think we would still be waiting. I would highly recommend this agents. They helped us through a difficult process and I cannot praise them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 23 October 2024
Dear Karen, Thank you so much for your 5* review. The team very much enjoyed working with the two of you and were grateful for your ongoing patience with the sale. The exchange of contracts for your home was certainly one of the more rewarding ones of the year to date and we wish you all the very best in your new home. Kind regards, Your Move - Beccles
3/5
TrustpilotA fair review
What went well:- they are friendly and very attentive at the start.
Agent replied · 17 October 2025
Thank you for your feedback. We appreciate you providing such detailed feedback as we strive to be the best for our customers. We regret that the viewing options, limited feedback on viewers, and communication after the offer did not meet your expectations. We'll review these areas to improve our service. Regards, Your Move
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
