Every review we hold for the East Suffolk office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotYou’ll Move With Your Move
We had a lucky time of things with our house getting sold fairly fast considering the market was flat. Gravesend Your Move has an ecliptic team of sales reps, all with their own unique techniques at getting you sold and moved. The branch manager is approachable and quick to respond and we found he worked out of hours to solve some minor issues we had with our buyer. All staff are professional and Sacha is incredibly experienced and knows the estate agency business inside out! Taylor is a people person and has great customer service skills. Overall, we are pleased we picked Your Move to sell through, having dealt with a few clowns in the past, it was a relief to sell through an agent that was grounded, practical and efficient.
Natasha · 22 September 2026
Agent replied · 10 October 2026
We are so pleased to hear about your positive experience with our team, especially considering the challenging market conditions. It's wonderful to know that our colleagues' unique approaches and dedication, including out-of-hours support, made a significant difference in your selling journey. We truly value your kind words about the professionalism and expertise of our staff. Thank you for choosing us and for sharing such a detailed and encouraging review.
Regards,
Your Move
★★★★★ 1/5
TrustpilotCowboys!
New Home Solutions used Your Move as part of Assisted Move for a new build. House is currently on the market correctly valued and then Your Move never even turned up to view our property but then low balled it 20-30k less. That’s dreadful service and would not use these cowboys! No effort to engage with the seller but expect us to take hit and they still get a pay out.
Charlie · 29 August 2026
Agent replied · 22 September 2026
We appreciate you sharing your experience and feedback. We are concerned to hear about the valuation discrepancy and the lack of engagement you encountered. We are reviewing this matter internally to understand what happened and prevent similar situations in the future.
Please update your review with the location/branch so we can investigate properly.
Regards,
Your Move
★★★★★ 5/5
TrustpilotMoving House Stress
Your Move are a good company to deal with. As a tenant I had some issues and stresses. Moving out of one house into another was monumentally stressful but Susan Black was amazing, professional but also friendly and supportive while maintaining an objective stance as the go-between (tenant and landlord) in any scenario that occurred, Thank you for your diplomacy and efficiency
Agnes · 9 September 2026
Agent replied · 22 September 2026
We are so pleased to hear that our team provided such excellent support during your move. We understand that moving can be a challenging time, and we are glad that our colleague's professionalism, friendliness, and diplomacy made a positive difference for you. We appreciate your kind words.
Regards,
Your Move
★★★★★ 1/5
TrustpilotDon't use the Darwen branch or YourMove at all
Very disappointing experience with Your Move Darwen. We paid £200 + VAT a month for property management, yet constantly had to chase for updates, inspections and basic communication.
Work was carried out on our property without our permission, which we only discovered through a neighbour's video. Despite raising this in December 2025 and chasing repeatedly, we received no proper response for 9 months.
To make matters worse, we were then faced with a £1300+ termination fee that hadn't been explained when signing up.
The service went rapidly downhill, and I wouldn't recommend trusting them to manage your property, especially if you're living abroad.
Daniel · 8 October 2026
★★★★★ 5/5
TrustpilotPeter Georgiou
I just want to say a big thank you to Peter at Your Move for all his help with selling my property.
From the beginning, Peter was really helpful, approachable and supportive throughout the whole process. Selling a property can be quite stressful, but having someone like Peter who was on top of things and genuinely wanted to help made the whole experience so much easier for me.
He put a lot of effort into getting my property sold and did an amazing job. I really appreciated his hard work, communication and the way he kept things moving.
I’m genuinely grateful for everything Peter did for me and I couldn’t have asked for a better service. Thank you, Peter, for all your hard work and support. I would definitely recommend him to anyone looking to sell their property.
Mariam · 30 September 2026
★★★★★ 5/5
TrustpilotYour move Doncaster branch provided…
Your move Doncaster branch provided excellent professional services.
From the start Rich took some excellent photos very professionally done ! Our house sold in a very short period of time !!!
Which we were very pleased with ! All staff very professional and very helpful!
I would definitely recommend the company to sell a property second to none service !
Well done your move exceptional service!!! and l would certainly like to thank firstly Rich for the professionalism with the initial photos taken and the excellent service marketing our property !!
Also all the staff members special mention of thanks to Holly whom I spoke with on several occasions who arranged viewings !!! And all the telephone calls and negotiations while the property was on the market !!!
Thank you so much your move we were very impressed with your service!!
So thanks again.
Kind Regards
Dawn Deverew
Dawn · 25 September 2026
★★★★★ 5/5
TrustpilotVery attentive....My experience so far with Yourmove has…
My experience so far with Yourmove has been a good one, it is refreshing to know that there are still estate agents out there that help you every step of the way, that's how I have felt being a single person, not knowing what to do and when, being walked through the process every step of the way, nothing seems to be too much, even out of hours. Very much appreciated, having had experience with other agents none of them seem a patch on Yourmove. Obviously the process is a stressful one, but I feel lucky I chose these.
Fjeffries · 24 September 2026
★★★★★ 5/5
TrustpilotOur Family Home …
Your Move Anscomb’s is an estate agent our family has used before , professional and caring and kept us totally up to date on all aspects . This was an emotional sale of our lovely late Mums home, Scott & Emma and the team shown great empathy to us as a family through this difficult time we are delighted the property is sold subject to contract with a lovely couple taking on our Mums lovely home . Thank you
Carol · 24 September 2026
★★★★★ 5/5
TrustpilotYour Move Walkden
Your Move Walkden consistently maintain an excellent standard of service. They are always on the front foot with everything to do with letting a property and their proactive approach is in stark contrast to other letting agents I have used. There is constant dialogue throughout every part of each process from letting a property to maintenance issues. Also their are lots of little gems of added value like their welcome letter that details expected life expectancies of decoration, appliances and carpets. Maintenance issues are dealt with brilliantly - most I have had have been dealt with by a few clicks of the mouse thanks to their semi-automated process. Highly recommended.
Wayne · 4 January 2026
Agent replied · 22 January 2026
Many thanks for leaving us a 5 star review. I'll pass on to the Walkden branch. Thanks again
★★★★★ 5/5
TrustpilotVery friendly and professional service
Very friendly and professional service. Always kept me informed and updated with everything that was going on with the sale. Lauren was particularly helpful and so friendly and accommodating.
Definitely recommend Right Move.
Mrs · 23 September 2026
Agent replied · 10 October 2026
We are so pleased to hear about your positive experience with our service. We always aim to keep our clients well-informed throughout the entire sales process. We appreciate your kind words and recommendation.
Regards,
Your Move
★★★★★ 1/5
TrustpilotHorrible service on multiple occasions…
Horrible service on multiple occasions back to back. They schedule appointments foe viewing and do not turn up. When you call them, the person on the line says they are not from the lettings dept and therefore your call falls on deaf ears. They falsely claim they have left voice mails. They deliberately misspell email addresses and say they have sent appointment cancellation emails. To clairify, these emails are sent 15 minutes before the appointment. The so called representative said the property has been removed from the market. If that is the case, then why waste our time with appointments. I strongly suspect this is click bait for properties not on their portfolio. Disgusting service from a fly by night quack estate agent.
Stanley · 4 September 2026
Agent replied · 22 September 2026
We are truly sorry to hear about the frustrating experience you have had with our services on multiple occasions. We are committed to improving our processes to prevent such occurrences in the future, to do so could you please let us know which branch this was with?
Regards,
Your Move
★★★★★ 5/5
TrustpilotVicky & team
Vicky & her team have looked after me & my mum before me. They have always informed us off upcoming information that is relevant to me as a landlord.
Vicky is always VERY HAPPY & sunny.
It’s nice there is continuity & stability in the office.
It’s nice to know how you’re talking to.
Keep it going. Rita Eakers, Crediton
Mrs · 24 September 2026
★★★★★ 5/5
TrustpilotMegan at Sittingbourne is superb
Megan at Sittingbourne is so thorough, you always get an email back promptly or she will reach out another way. You don’t have to chase her, you’re not left hanging. She is so polite when you speak to her, nothing is too much. There are many times she has reassured me that I do matter as a landlady, exemplary service.
Consumer · 14 September 2026
★★★★★ 5/5
TrustpilotI've been with Your Move for a number of years
I've been with Your Move for a number of years now and I have had a good relationship with them whether it's sales or lettings and they have been really good at looking after my interests. In the last year I have had some challenging times and I have had to rely on Your Move members of staff to give me help and advice which has been really helpful.
I can thoroughly recommend them.
Kim · 22 September 2026
Agent replied · 10 October 2026
We are so pleased to hear about your long-standing positive relationship with us, both in sales and lettings. It's wonderful to know our team has been able to provide helpful advice and support during challenging times. Thank you for your strong recommendation!
Regards,
Your Move
★★★★★ 5/5
GoogleOur experience with Your Move was fantastic from start to finish. From the moment Ollie first introduced himself and got the process moving, we felt confident we had chosen the right estate agent. Ollie, Lee, Maya and Holly were all brilliant throughout the whole journey of selling our home and buying our new property.
When our first sale unfortunately fell through, the team were incredibly supportive and proactive. Instead of letting things stall, they quickly got back to work marketing our property and managed to find another buyer for our home. Their knowledge of the local property market and determination really made a difference at a stressful time.
Lee was also very patient with us while we were looking for the right home to buy. He took the time to understand what we were looking for and suggested properties that genuinely suited us, which made the house hunting process much easier.
One thing that really stood out was the communication. We were kept fully updated throughout both the sale of our house and the purchase of our new home. The team were always quick to respond and nothing ever felt like too much trouble.
They were also very proactive in chasing solicitors and others in the chain to keep everything progressing as smoothly as possible, which is exactly what you want from a professional estate agent.
Selling and buying a house can be stressful, but the team at Your Move made the whole experience far more manageable. If you are looking for a reliable, professional and supportive estate agent to sell your home or help you buy a property, we would highly recommend Your Move.
A huge thank you to Ollie, Lee, Maya and Holly for all of your hard work and support we truly appreciate everything you did for us.
Slh · 10 April 2026
★★★★★ 5/5
GoogleWe were very impressed with the whole team
Ollie and Holly (I think that’s her name) for description and photos that really showed our property at its best I’m sure they couldn’t have any better
John and Sabrina for the viewing and keeping us up to date along the way and the friendly way we were dealt with from start to finish
We would highly recommend Yourmove to anyone considering selling their property
Very best wishes from very satisfied
Cedric & Alison Jordan
Cedric · 10 March 2026
★★★★★ 4/5
TrustpilotYour Move Dartford… a good move!
Sold our flat through YourMove and overall really happy with the service. Estate Agents, generally, can have a bad rep so we were a little dubious, but Tom was our first point of contact at the Dartford branch and was so friendly, down to earth and very complimentary of our home. Tom was receptive of our feedback when it came to how we wanted to market our property, from the photos we wanted to capture, right down to price.
Ashley · 10 March 2026
★★★★★ 5/5
TrustpilotCould not have sold without them!
I recently sold a leasehold property with Your Move Whitton. From early days valuation and subsequent viewings to accepting an offer and completion, the communication and support from Alan and his team was outstanding. Kasia & Alan worked hard to ensure that the process was as smooth as possible and that the sale kept moving to complete quickly for myself and my buyer. I often found out more from them than I did my own solicitors! They really do provide an essential link and without their chasing up on matters arising, the sale would still be ongoing. A mention must also go to the other members of the team, Anish, Ashton & Shahid with whom I had interactions along the way, they were superb and a pleasure to deal with. I cannot recommend Alan and his team highly enough.
Alison · 18 January 2026
★★★★★ 5/5
TrustpilotFirst time buyers experience
We recently bought our first home through this branch, and we couldn't be happier. As first-time buyers, the process felt quite stressful, especially dealing with conveyancers, but Sarah Nixon and the team here was a constant source of support and guidance.
Polina · 11 March 2026
Agent replied · 20 March 2026
Thank you so much Polina for your kind words, I am delighted that we were able to help you throughout the process and hope your birthday wasn't too stressful. Always lovely to hear from our buyer's and seller's after completion and I'm so pleased that you've settled into the area
Sarah Nixon
Branch Manager
★★★★★ 5/5
TrustpilotExcellent service from Chris
Excellent service from Chris, Stacia and the team at Dumfries. I was kept well informed every step of the way and received an acceptable offer within a matter of days. Would definitely recommended this branch to anyone wishing to sell their property.
VMCQ · 16 February 2026
Agent replied · 22 February 2026
Hi,
Thank you very much for the great review regarding Chris, Stacia and the team. We are glad you had such a positive experience with ourselves.
YMDumfries 🙂
★★★★★ 5/5
TrustpilotThanks to Alison and the team
Thanks to Alison , Keeleyann and Ellie for selling my mothers property very quickly.Thanks for all your help advice and support you have given us. Your communication has been brilliant letting us know the progress of the sale.
Chris · 9 March 2026
Agent replied · 22 October 2025
Thankyou so much for the wonderful feedback , we love helping our customers.
★★★★★ 5/5
TrustpilotCharlotte & Frankie at the Longfield…
Charlotte & Frankie at the Longfield office did an amazing job selling a property for us . They kept us informed every step of the way .
And were such a pleasure to work with nothing was to much trouble
Sue · 6 October 2026
★★★★★ 5/5
GoogleI can highly recommend Ollie and his team at Your Move Beccles, they have been nothing but exceptional in my opinion throughout the sale of our property. I’ve thought long and hard to think of anything they did that we didn’t like, and honestly, there’s nothing.
I wanted to leave a review because our dealings with estate agents on our three previous moves were far from perfect, in fact they were typical of what gets this business a bad name.
Before meeting Ollie we had thought we would be using a different agency, however they were nothing like as professional or as realistic about the value of our property.
We actually sold for more than they suggested it was worth and we are in a falling market.
Anyone can sell properties for less than market value, because they generally sell themselves. Think about it, and if you want to achieve a realistic price then give Your Move Beccles a call, you won’t be disappointed.
Thanks Ollie and whilst everyone in the office was exceptional, special thanks to Lee, he was with us every step of the way.
Ken · 9 December 2025
★★★★★ 1/5
TrustpilotTerrible Customer Service - Dudley
Rented a property through Your Move, Dudley branch. In my years renting and indeed, experiencing a service, the experience from Your Move Dudley has been one of the worst! They are nothing short of a rent collecting agency. Zero empathy for tenant experience, zero concern when you raise complaints....only interested in collecting rent. The property I rented in Tividale, Oldbury through them was run down and we were told would be repaired prior to move-in date. We paid all the deposit and rent, collected keys only to see that walls have been whitewashed but key parts of the house and garden were in terrible state. Raised complaints, we were pushed to the landlord. Turns out 'landlord' is actually landlords daughter who just wants money. No inventory, no document showing state of the property. If not for my experience and pro-activeness, they would have taken my deposit when I moved out after 1 year. Terrible experience with Your Move Dudley, right up till the day I handed back the keys. If you have another option i.e. agency, for renting or buying, please take it!
Uduma · 9 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.