Trusted Agent profile · East Suffolk

Your Move Oliver James, Beccles reviews in East Suffolk

4.4

★★★★★ Great

238 reviews across 2 platforms

26-28 New Market, Beccles, NR34 9HD, East Suffolk, NR34 9HD

Part of Your Move & Reeds Rains Oliver James, see every office.

Your Move's office in East Suffolk, at 26-28 New Market, is rated 4.4 out of 5 across 238 reviews on two platforms, including 90 Google reviews rated 4.7.

Google logo

4.7 / 5

90

Reviews on Google

This office

Trustpilot logo

148

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the East Suffolk office, from every platform, shown as written. First names only.

5/5

Google

Excellent service from start to finish. Olli, Maya and the rest of the Beccles team were really supportive. Wouldn’t hesitate recommending them!

Helen · 10 October 2024

5/5

Google

You can't fault the service. Very responsive and supportive. Friendly staff and always available.PositiveResponsiveness, Quality, Professionalism, Value

Suffolk · 24 October 2022

Agent replied · 23 October 2024

Thank you so much for your 5* review. We pride ourselves on our customer service and are thrilled to hear of your positive experience. We wish you all the very best. Kind regards, Your Move - Beccles

5/5

Google

This was our 15th house move and we have never been so impressed with an estate agent as we were with Daniel and Oli, they were extremely professional, nothing was too much trouble and their sheer enthusiasm was key to selling our house quickly. Their communication is fantastic and we would not hesitate to use them again and we can't recommend them highly enough.

A · 25 October 2019

1/5

Google

Not even an acknowledgement once you put your interest forward. Contacted through rightmove and their own website. No response. Very unprofessional. Property now seems to be gone.NegativeProfessionalism

Alex · 9 February 2021

Agent replied · 8 February 2025

Hi Alex, thank you for your feedback - we are sorry to hear of your experience. Having filtered through both our sales and lettings mailbox, we cannot seem to find any record of your enquiries. Are you able to confirm which property this was in connection with? Customer service is extremely important to us and we will do all we can to ensure your enquiry is satisfied. Please contact the team on beccles@your-move.co.uk and we will look into this for you with upmost importance Kind regards, Your Move - Beccles

5/5

Google

Amazing service by Madison from beginning to end of our purchase. Incredibly happy. Thanks again Madison!

Wes · 10 October 2022

Agent replied · 23 October 2024

Dear Wes, Thank you for your 5* review, as well as the kind email you sent to the team … More

5/5

Google

We were so impressed with your move Oliver James from start to finish. We both sold and purchased our new house through them and they were so professional, efficient and friendly. We would recommend them to anyone looking to sell their home in the area, 5* service and a lovely team too.

Stacey · 24 June 2019

5/5

Google

Excellent communication and a positive experience throughout. Olli and Daniel are extremely polite, helpful, friendly, positive and enthusiastic. They responded to all messages and calls quickly and efficiently, and made a fantastic effort to sell our house in a short period of time. I would highly recommend Your Move, Beccles.

Mrs · 25 October 2019

1/5

Google

Avoid Oliver James Hurren letting agency complete cowboys and don’t repay the tenants what’s owed

Niall · 25 October 2019

Agent replied · 23 October 2024

Hello Niall, I'm afraid I am not familiar with your name and do not believe you have rented a property through Your Move in Beccles? Would you kindly provide me with the address of the property you rented through us. Many thanks, D.R. Burt Branch Manager, Your Move Beccles

5/5

Google

As a 63yr old woman, selling my house for the very first time on my own seemed very daunting. Daniel and Olli took me through every single stage from start to finish in a friendly and professional way. I can't recommend them enough! Thank you so much.

Jane · 25 October 2019

5/5

Google

Very professional, friendly and knowledgeable service. Highly recommended

Chloe · 25 October 2018

Agent replied · 23 October 2024

Thanks Chloe. It was a pleasure assisting you with the move. Best wishes in your new home.

5/5

Google

Would not hesitate to recommend Your Move - Oliver James to anyone; and in fact I already have! Excellent communication, proactive and most importantly a friendly office who you can tell put your needs first.

Steve · 25 October 2019

5/5

Google

Couldn't ask for a more professional,enthusiastic and supportive service provided by Daniel and Olli. Always so cheerful and never failed to give feedback after viewings.Thank you to both of you .....you're real stars !!

Jo · 25 October 2019

5/5

Google

An outstanding, highly professional, friendly & proficient Estate Agents. Not a detail was missed and they offered us ongoing advice with our forward purchase. I highly recommend them & can't thank them enough!

Faye · 25 October 2019

5/5

Trustpilot

Selling property

Good experience

Matt · 5 March 2026

Agent replied · 20 March 2026

Thank you for your positive feedback; it means a lot to us. Regards, Your Move

5/5

Google

We recently sold our property with Your Move, Beccles and could not fault their professional approach and helpful attitude.

Michael · 25 October 2019

5/5

Google

Well produced website

Graham · 24 October 2020

5/5

Google

Nice helpful staff

Robert · 24 October 2022

Agent replied · 23 October 2024

Hi Robert, Thank you for your 5* review. Our team are on hand to help you any time you need. Kind regards, Your Move - Beccles

5/5

Google

Rating only, no written review.

Alex · 10 October 2022

Agent replied · 23 October 2024

Hi Alex, Thank you so much for your 5* review. We hope to continue your positive … More

5/5

Google

Nice helpful staff

Brer · 10 October 2022

Agent replied · 10 October 2026

Hi Robert, Thank you for your 5* review. Our team are on hand to help you any time you … More

5/5

Google

Rating only, no written review.

James · 10 October 2021

Agent replied · 23 October 2024

Hi James, Thank you for your 5* review. The team here wish you every success in the your … More

5/5

Google

Rating only, no written review.

Stephen · 24 October 2020

5/5

Google

Rating only, no written review.

Robert · 24 October 2020

Agent replied · 23 October 2024

Robert, thank you for your review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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