Scottfraser East Oxford reviews

★★★★★ 5/5

Trustpilot

Highly recommended

Very friendly, helpful and fast.We just use them to rent an apartment in Witney and are extremely happy with tge service .We contacted a different state agent in the same town and was told we had to be in person to rent , this was not possible as we are relocating from abroad. We found Rachel at Scott Fraser to be very helpful and the process was fast and no problems with being abroad.Highly recommend and once we are ready to buy will be using them .

Phillip · 4 April 2022

★★★★★ 5/5

Google

I had a great experience with the East Oxford branch, particularly Abbie Keetch who sold my house. She was great from the start - clear, highly responsive and transparent. Although not an easy time to sell (or buy!) a house, Abbie made the process as straighforward as possible.

Theodora · 30 September 2023

★★★★★ 2/5

Google

I sold a house with them a couple of months ago. Initially they come by with a whole team, bright smiles and promise a great service for a low fee 1%. Then the managers disappear and the whole process is swallowed up by over run junior staff. Communication was poor with constant chasing and the overall attitude was that they didn't really care as long as the sale went through. The valuation was too high so be careful to manage your expectations if you deal with them. With hindsight I would have gone with a smaller local agent and paid a bit more.

Eddie · 19 August 2024

★★★★★ 5/5

Google

Cosmo Hearnden was our agent for our purchase and was there for us every step of the way. He accompanied our viewings and kept in touch very efficiently. He also was always willing to chase up queries for us. Excellent experience!

Jules · 28 February 2024

★★★★★ 5/5

Google

Scott Fraser made my process for tenancy application much easier and smooth. The tools and information of which you get access through their different partners are truly a great support. Communication with my lettings consultant was good, thank you Chantel.

Majo · 28 February 2024

★★★★★ 5/5

Trustpilot

Knowledgable and helpful team.

Very friendly team, who communicated well with us throughout the selling process. Also provided a more generous valuation than other agents, and this turned out to be much more accurate. Also very kind and thoughtful when things didn't go to plan. Thanks Patrick and team.

Samuel · 18 September 2023

★★★★★ 5/5

Google

Chantel was very helpful with my move, always answering my questions, she’s always got a smile on her face which makes it feel more inviting

Engla · 11 October 2024

★★★★★ 5/5

Google

Chantel was incredible, made the process of finding an apartment in the UK much easier. Tried with many other companies, but Scott Fraser was the best

Hunter · 25 September 2024

★★★★★ 5/5

Google

Abbie was amazing; she solved all the various problems that came up in the selling of our property, when it seemed no-one else could. She communicated excellently with our buyers and solicitors, and just generally made the experience a lot less stressful! Thank you Abbie

Amy · 2 September 2023

★★★★★ 5/5

Trustpilot

So happy that i contacted scottfraser…

So happy that i contacted scottfraser for my home, very approachable, i thank Anna for her understanding and work, , I'm fully satisfied

Mrs · 14 October 2022

★★★★★ 5/5

Google

Kelvin is so accommodating and helpful, He is actually the best and the house they manage is so clean and well equipped with standard fittings. Thank you kelvin and thank you Scottfraser 👌🙏 …

Dende · 28 April 2024

★★★★★ 5/5

Trustpilot

I received an excellent service from…Scottfraser, East Oxford

I received an excellent service from Scott Fraser, East Oxford branch. The staff I dealt with, initially Patrick, then Alice, were ready to go the extra mile. They were easy to get hold of and kept me in touch each step of the way. When problems affected the chain Alice worked hard to overcome them. I would thoroughly recommend Scott Fraser and this particular team.

Dr · 7 April 2021

★★★★★ 5/5

Google

Searching for flats in today's climate is very stressful but Saul at East Oxford was so helpful and reliable he helped take some of the stresses away. He has just started his career but I know he has a bright and successful path ahead. I have been impressed with everyone I have dealt with at Scott Fraser.

Gill · 12 July 2022

★★★★★ 5/5

Google

Chantel went above and beyond for me. I wanted a property to rent, chose it and wanted it secured immediately, and she delivered, she also did a really great viewing for me

Karen · 28 May 2024

★★★★★ 5/5

Trustpilot

A cut above

We dealt with a few estate agents in Oxford and, in our experience, Scott Fraser were a cut above the rest. Reliable, fast, and accommodating, Caia and team were a great help during both search and offer stage. Can recommend!

Joe · 12 December 2023

★★★★★ 5/5

Google

Chantel was very resourceful during the entire process. She ensured professionalism laced with empathy, constant communication and went an extra mile to ensure my family and I had a hitch-free experience. I will strongly recommend her services to anyone who needs it.

Marietta · 26 October 2023

★★★★★ 5/5

Trustpilot

Our agent Sol was impeccable!

Our agent Sol was absolutely impeccable during the check-out process. The deposit was returned smoothly and he was always helpful answering our queries and managing things professionally.

Bernardo · 9 March 2022

★★★★★ 5/5

Trustpilot

Great Service

Great service throughout house purchase, from start to finish. Regular updates, accommodating and friendly. Would recommend using in the future. Particular thanks to Tom for his great service.

Rob · 11 January 2022

★★★★★ 5/5

Trustpilot

I recommend

I recommend Scott Fraser Summertown without any reservation. Filipe Melo is a true professional, very friendly! He helped me and my partner throughout the full letting process.

Claire · 3 March 2022

★★★★★ 5/5

Google

I had an outstanding customer experience with Razia and the entire team at Scott Frazer, in East Oxford, while selling my home. Their professionalism, attention to detail, and dedication made the entire process as seamless as it could be, given some of the challenges from external circumstances. Razia consistently went above and beyond, providing expert guidance and support. I highly recommend them to anyone looking for exceptional service and industry knowledge.

Angela · 18 October 2024

★★★★★ 5/5

Trustpilot

5 Stars for the Maintenance Manager

Alvaro Sanchez, the property maintenance manager at the Witney branch was brilliant, although very busy he always took the time to respond and ensure any issues were resolved, and checked back that everything was done properly. The 5 stars are entirely for Mr Sanchez, as the lettings department staff changed continually throughout the 3 years I dealt with them, and sadly they were at times condescending and careless.

Cath · 27 November 2022

★★★★★ 1/5

Google

AVOID. Would give them a 0 if I could. Horrendous estate agents that will hook you in with paying a no deposit option, being told I’d not even be considered to rent the property unless I paid this way even though I offered them 7 weeks of rent upfront as a deposit. They attempted to sting me with a hefty bill for cleaning (which was eventually deemed too high) / unreturned items which were returned. I managed to win the majority of my money back by paying for an adjudicator to look at the case. They then tried to lie their way out of refunding the fee which I paid for this adjudication to go ahead by stating it was non refundable which was not what my tenancy stated. They got a debt collection company to try and collect the incorrect amount owed off me which I spent months fighting to finally win my share back. Also tried to contact them several times for certain issues during my contract and heard nothing back. Called one evening to let them know I had a ceiling leak coming through the electrics in the roof and never heard back nor sent anyone to fix it before closing for the day and never getting back to me. No care for your safety. If you’re a tenant, from my own experience, I’d heavily avoid this agency. I’ve read many reviews from other tenants stating similar experiences. A totally stressful experience which I’ve never experienced with any other letting agency. Avoid at all costs.

Lauren · 28 April 2024

★★★★★ 5/5

Trustpilot

Thank you

Id like to say thank you to the letting team at Witney, who found tenants for my flat within a week of commencing the management of my property.

Mrs · 27 February 2025

★★★★★ 5/5

Google

We have just exchanged contracts to buy a house marketed by Scott Fraser. Oliver was fantastic at chasing everyone in the chain to ensure that the purchase went through and kept us informed throughout. I have found Scott Fraser to be the best estate agents in Oxford - acting in a professional and respectful manner towards purchasers. I would certainly use them in the future and would recommend them to others.

Angel · 8 June 2016