Every review we hold for the East Finchley office, from every platform, shown as written. First names only.
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5/5
GoogleVery professional real estate services. They are so transparent with the clients. Unlike other RE agents, Martin Gerrard agents promptly responds. Titas Juskevicius was super helpful and responsive. He did his best to smoothen the process. Much appreciated.
Waleed Β· 27 July 2024
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5/5
GoogleSophie has been a star making the whole process quick and smooth finding and securing a great rental for me. Thank you!
Andy Β· 20 August 2023
Agent replied Β· 29 October 2023
Dear Andy, thank you for taking the time to leave us a great review, weβre glad to hear youβve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service.
We wish you the best of luck and look forward to working with you again.
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5/5
GoogleDuring our recent search for a flat to let in Highgate / East Finchley, we dealt with over 10 local agents. MG were by far the most proactive in getting details of suitable properties to us to consider.
Particular mention goes to Lyle Morgan at the East Finchley branch: Lyle has been friendly, calm and courteous throughout the process, and got us the crucial early viewing on the property we eventually went for. Many thanks again!
Tim Β· 30 July 2020
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5/5
GoogleThe Martyn Gerrard team led by Chrisβ¦
The Martyn Gerrard team led by Chris Fairclough have been superb in helping me to sell my home in East Finchley.
Mason James has been excellent at all times in keeping me informed of progress and always remained positive despite setbacks. What an asset for Chrisβs team in East Finchley, Mason is courteous, thorough, attentive and a joy to work with...5 stars JTPositiveQuality, Professionalism, Value
Jonathan Β· 21 June 2021
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5/5
GoogleI worked with Faysal on a deal in East Finchley in the summer. Faysal was very responsive and friendly from the off and I would highly recommend him to anyone looking for a selling agent. He fought his client's corner but was also very accommodating which made our working together very enjoyable. I look forward to buying more from him in the future.PositiveResponsiveness, Professionalism
Rosie Β· 25 August 2022
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5/5
GoogleWe are in the process of renting a flat through Martin Gerrard.
Claire (Tenancy progression team) was very helpful through the referencing process. She was quick to respond to all calls and messages, and helped to resolve queries quickly and efficiently.
Lee (Lettings negotiator) was also excellent to work with. He consistently displayed a positive and reassuring manner, which helped to make this potentially stressful process very smooth.
Thank you to you both!
Sim-Chung Β· 1 May 2023
Agent replied Β· 30 July 2023
Dear Sim-Ching, thank you for taking the time to leave us a great review, weβre glad to hear youβve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service.
We wish you the best of luck and look forward to working with you again in the future.
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5/5
GoogleGreat experience with Sophie! She has been very helpful and available to book the viewing
Ludovico Β· 13 November 2025
Agent replied Β· 13 April 2026
Your positive experience with Sophie means everything to us. We're thrilled she made your viewing process smooth and helpful.
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5/5
GoogleI had a great rental experience with Martyn Gerrard in East Finchley. Their service was highly professional and especially Shervin who has been extremely helpful throughout this entire process, helped me with viewings and all required documentations. He was always available to answer questions, very reassuring and informative every step of the way which has been greatly appreciated. Thank you Shervin and The Team.PositiveResponsiveness, Professionalism
Mon Β· 21 June 2022
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5/5
GoogleI have only good things to say about these guys! Sophie W, Sophie T and Titas especially went above and beyond to help get my tenancy sorted, communication was brilliant and they were really helpful. Made a stressful period less so and Iβm very grateful for their efforts!
Louise Β· 3 October 2024
Agent replied Β· 24 October 2024
Hi Lousie, thank you for your review!
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5/5
GoogleExcellent, professional and very helpful.
Kuki Β· 27 September 2026
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4/5
GoogleGreat agents. Professional and efficient. Have used them many times.
Debra Β· 17 December 2025
Agent replied Β· 16 January 2026
Thank you for your continued trust in our professional service. Your loyalty means everything to us.
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5/5
GoogleI have had very bad experiences with other agencies in East Finchley until I met Shervin, who is one of the most professional agents I have ever seen. I didn't have much time to move. He understands what I really need and in a couple of weeks we were in our new lovely flat.
Thanks to Martyn Gerrard, Thanks to Shervin πPositiveResponsiveness, Professionalism
Farshid Β· 21 June 2022
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5/5
GoogleBought a house last year with them, Jenna was very helpful throughout, especially as it was a complicated process
Daniel Β· 6 August 2023
Agent replied Β· 29 October 2023
Dear Daniel, thank you for taking the time to leave us a great review, weβre glad to hear youβve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service.
We wish you the best of luck and look forward to working with you again.
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5/5
GoogleFrom start to finish Hussein has been a pleasure to work with, he found us a flat and got it agreed, signed and sealed within a week! I have never had such a stress free experience when renting a new place before. Alongside his efficiency, he is also just a really nice guy, honest, straight forward and with a good sense of humour! I would use Martyn Gerrard again in heartbeat, thank you Hussein! X
Emily Β· 17 October 2019
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5/5
GoogleIβve been dealing with Fayzul at MG for the sale of our property in East Finchley. We managed to get it off the market within 3 weeks and the sale process was seamless. Fayzul was honest and professional throughout the entire process. He was also great at communicating with us and always replied to my messages/queries within a couple of hours at the latest. Thank you so much!PositiveResponsiveness, Professionalism
Doctor Β· 21 June 2021
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1/5
Googleif you want to have the worst rental property experience of your life, this is the place to go. deception, theft (we were cheated of 500 pounds), ignoring requests, unprofessional behavior of agents and MANAGERS. I never advise anyone to contact this agency.
Anna Β· 18 November 2024
Agent replied Β· 9 December 2024
We must point out there was no deception or theft. We have great sympathy with the situation you are in and understand why you are getting angry, but you are ignoring the legal position, which we and your landlord have NO control over.
The tenancy was taken by FOUR tenants each jointly responsible to uphold the terms of the tenancy agreement.
We understand why you believe that by moving out the tenancy and your responsibility has ended, but this is NOT the legal position. While one of the four tenants remains at the flat the tenancy has NOT ended, and your obligations remain.
Please understand ours and your landlordsβ hands are tied. Without vacant possession, i.e. EVERYONE moves out of the flat, the tenancy agreement remains in force.
We will continue to help and do what we can. In the meantime, we strongly recommend you take independent legal advice to hopefully understand your position better.
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5/5
GoogleWe had a very positive experience with Faysal. He made the process very smooth from the first day we met till the day of completion. He was patient with us despite so many questions we had for him and was always responsive to our calls and the multiple visits to the property. We will definitely recommend Faysal to friends and family.
Claudia Β· 30 July 2022
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5/5
GoogleWe bought our first property in East Finchley with Martyn Gerrard recently and it was a very smooth experience. Jenna Durand was our agent and she had been very supportive and responsive throughout the whole purchase process. We would like to emphasise that Jenna was one of the best agents we worked with. Very professional and straightforward. We are very pleased with our new house and can highly recommend her.
Thomas Β· 18 January 2021
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5/5
GoogleSophie was very helpful, gave frank advice and was extremely efficient when helping us rent our property
Sonia Β· 20 August 2023
Agent replied Β· 29 October 2023
Dear Sonia, thank you for taking the time to leave us a great review, weβre glad to hear youβve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service.
We wish you the best of luck and look forward to working with you again.
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1/5
GoogleAgend did not show up - we tried to call but no answer. After we walked to the office to ask what happened, they were quite rude and did not apologise or care. Please avoid if you want to find a flat and be treated with respect.
Maximilian Β· 25 August 2024
Agent replied Β· 29 August 2024
Hi Maximilian,
We apologise for the inconvenience. Unfortunately, our negotiator who was scheduled to meet you at the property is currently on holiday for a week, so weβre unable to question. According to our records, he was at the property at the scheduled time, but clearly, something went wrong. Our office is reaching out to you to see if we can re-arrange a new appointment.
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5/5
GoogleAbby was amazing to work with! She made the whole process so smooth. From the beginning she was there to answer all of our questions and kept us well informed throughout the journey. Would definitely recommend Abby to anyone looking for a dedicated and knowledgeable estate agent.
Cassie Β· 29 September 2023
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5/5
GoogleSophie Wilkins was the lettings negotiator helping me to find a rental property. Sophie is incredibly professional, knowledgeable and great to talk to. She kept me updated throughout the entire process and has a fantastic response time. Sophie made the entire process very pleasant and Iβd highly recommend her and the team at Martyn Gerrard.
James Β· 31 January 2023
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5/5
GoogleWe have worked with MG East Finchley for some years now having partnered with them to both sell our home and buy another. More recently we have worked with Ronak Mazkoory who is knowledgeable about the area, realistic and accurate when it comes to value and pricing, thoughtful about how to approach different properties and scenarios and always cheerful and fun to work with. It has been a delight to work with her.
Nicolas Β· 29 July 2019
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5/5
GoogleThanks to Sergio Elia, I managed to find my next flat to rent. Not only is he a friendly person, but he also made sure to answer my questions as fast as possible via phone or email. If you want to find your new home without any stress, I would highly recommend Sergio and Martyn Gerrard to sort things out for you in a professional way.PositiveProfessionalism
Martin Β· 21 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.