Trusted Agent profile · East Ayrshire
★★★★★
422 reviews across 3 platforms
106 John Finnie Street, Kilmarnock, KA1 1BB, East Ayrshire, KA1 1BB
Donald Ross Estate Agents Ltd's office in East Ayrshire, at 106 John Finnie Street, is rated 4.7 out of 5 across 422 reviews on three platforms, including 62 Google reviews rated 4.6.
62
Reviews on Google
This office
95
Reviews on Facebook
Business-wide
265
Reviews on Trustpilot
Business-wide
Every review we hold for the East Ayrshire office, from every platform, shown as written. First names only.
5/5
GoogleSold my mum’s house professionally and politely with excellent communication and responsiveness. Highly recommended
Thank you very much for your 5 star review of our service, Mr Lumsden. We very much appreciate you choosing us to sell your mum's property.
5/5
TrustpilotCustomer focused and sincere
I found this company to be very sincere and easy to deal with. Maureen McInnes was a delight, very experienced and straight forward which helped us secure our purchase. The sales and marketing literature was also good.
5/5
TrustpilotProfessional and Efficient Service
Donald Ross Lettings offer a professional and extremely efficient service. I am a Landlord who has used Donald Ross services for years and would highly recommend. Everyone in the Team is great, Fiona in particular is fantastic, I regularly ask her expert opinion on rentals and properties, she is personable, helpful, knowledgeable and very efficient.
5/5
TrustpilotI would definitely recommend this…
I would definitely recommend this company as they are very helpful and understanding with my situation I am a first time buyer so was new to all this and they really helped me and reassured me.
5/5
TrustpilotI would highly recommend the team at…
I would highly recommend the team at Donald Ross very professional kept me updated at all times a pleasure to work with. Elizmccartney
Thank you again Elizabeth, We massively appreciate you coming to us time and time again.
5/5
TrustpilotSelling my house with Donald Ross
A very calm and smooth journey with Donald Ross when selling my house over the usually stressful period of Christmas. I could rely on every member of staff to give their professional advice and offer their expertise and knowledge throughout the process.
5/5
TrustpilotFirst Class Service
First Class Service A heartfelt thanks to the top team at Donald Ross. We have used them many times over the years and wouldn’t hesitate to recommend them. Fraser, Maureen, Nicola, Taylor and Jacqueline are fantastic and always provide a very prompt and professional service. 5 stars from this family.
5/5
TrustpilotDonald Ross have the full package
Donald Ross have the full package. Professional, great customer service and nothing to be a bother. I have dealt with Donald Ross a few times over the years and would highly recommend them as one of the top estate agents in Ayrshire. Can’t praise them enough.
5/5
TrustpilotQuick and smooth property deal.
I recently went to view a property with Tracey of Donald Ross, in Ardrossan.She was punctual,friendly and informative.This led to a quick offer being put in for the property and the sale will complete in a few weeks.Will be happy to sell or buy with them again.
5/5
FacebookDonald Ross dealt with my sale and my purchase. Were so helpful right down to the last detail. Nothing was ever a problem for them. would highly recommend
Thank you so much Mark
5/5
TrustpilotExcellent Quick Turnabout
Donald Ross manage a property for me, within three weeks they had it rented out again. Very impressed with all service levels.
Thank you Robin,I will pass on your lovely comments to Fiona and the team.
5/5
FacebookI would highly recommend Donald Ross if you're thinking of selling your home. They were at all times professional & courteous and didn't hesitate to go that extra mile in ensuring my property sale went through quickly and smoothly. The teams at both Donald Ross in Kilmarnock and Ayr are without exception fantastic at their jobs and will not let you down.
2/5
GoogleHave tried both. .. getagent messaging and email. No response. Had property to sell obviously dont need businessNegativeResponsiveness
Hello Mr Childs this review is mistaken We are not getagent and nor do we sell property in Southampton?
5/5
TrustpilotProfessional & Friendly
Our experience was great from start to finish. Every person I spoke to was professional, helpful & friendly. The communication was excellent and everyone was very approachable. Having had the same experience Donald Ross a few years ago I didn’t even consider using any other companies.
5/5
FacebookThis is the 3rd time we have used Donald Ross to sell a property and yet again the service has been outstanding. Our property sold in less than a week and the service and communication we received has been friendly and efficient. 1st class service from a truly local business who value their clients. Thanks again for all your hard work.
5/5
TrustpilotRight from the initial visit when…
Right from the initial visit when Fraser came to do the evaluation, we were put at ease with the prospect of securing a sale. He was very informative and reassuring
5/5
TrustpilotFirst Class
As Tenants, we have found Donald Ross (Ayr) absolutely first class in terms of taking our issues seriously and responding in an incredibly fast timeframe. Our issues have been (very) few but when they do arise, it's great to know that there's a professional and dedicated team to help us :)
5/5
TrustpilotThanka to donald ross getting a…
Thanks to donald ross getting a viewing for a property which i took the offer went see a lovely wee place then ring u back put in offer thanks to everyone for helping me out cause i needed i place to go to from trevor caldwell
5/5
TrustpilotAbsolutely first class service from…
Absolutely first class service from everyone at Donald Ross. I recently viewed a property and put an offer in. I was phoned daily with updates and I purchased the property within a week of viewing it. The complete experience was faultless and I would highly recommend Donald Ross.
5/5
TrustpilotVery satisfied customer
Very professional service. From Gavin Urquhart, who gave me excellent advice and the confidence to go ahead with my purchase and sale, to the girls in the office who kept me notified of viewing appointments and results. I would highly recommend Donald Ross to anyone in the housing market.
5/5
TrustpilotExcellent service. EDonald Ross resiAyr provided…
Donald Ross residential in Ayr provided an excellent service when recently selling a property. They were supportive and helpful from our first contact right through the process. Everything they said they would do was done efficiently and on time. I would not hesitate to use this company again.
5/5
TrustpilotI honestly can't thank Donald Ross for…
I honestly can't thank Donald Ross for their help throughout the process of selling my property. Always so informative and made everything so clear and up to date. My brochure was fantastic and definitely helped boost interest in my property and sold it so well.
5/5
TrustpilotThank you to the entire team for the…
Thank you to the entire team for the professional advice, support and for keeping those viewers coming to see the house! 36 in 4 days, must be some sort of record? Closing date set within a week, and house sold STCM! Highly recommended.
5/5
TrustpilotExcellent
Would highly recommend Donald Ross they were amazing though-out the whole process of us buying our first home 🤩🤩🤩.Especially the Beautiful Maureen she was so so helpful if anyone is looking to buy there new home I would 100% use Donald Ross . Thankyou so much guys ❤️🏡. X
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Donald Ross Estate Agents Ltd's East Ayrshire office has 422 reviews across three platforms: 62 on Google, 95 on Facebook (across the whole business), 265 on Trustpilot (across the whole business).
Donald Ross Estate Agents Ltd East Ayrshire is rated 4.7 out of 5 across all 422 reviews, and 4.6 out of 5 on Google from 62 reviews.
Donald Ross Estate Agents Ltd East Ayrshire, 106 John Finnie Street, Kilmarnock, KA1 1BB, East Ayrshire, KA1 1BB.
