Donald Ross Estate Agents Ltd reviews

★★★★★ 5/5

Trustpilot

From initial contact

From initial contact, taking the pictures and providing advice and guidance at each stage was invaluable, the team are friendly, professional and deliver at pace, highly recommend

Donna · 8 March 2023

★★★★★ 5/5

Trustpilot

Professional Service

Professional service and we were kept up to date throughout the whole process of buying and selling our property.

Stuart · 10 October 2023

★★★★★ 1/5

Google

Still waiting on our market appraisel

Lesley · 24 October 2021

★★★★★ 5/5

Trustpilot

Great Estate agent

When buying a place for my Mum , they made the experience easy and efficient. Claire in particular went above and beyond not just with the viewings, but with information about the flat and the area. First class experience all round

Mr · 16 March 2021

★★★★★ 5/5

Facebook

Couldn't recommend Donald Ross enough. From initial meeting to selling everyone was so professional and helpful and kept in touch the whole time. Our house sold in 3 days so couldn't have asked for more. Thank you again. Kevin and Laura

Laura · 22 February 2021

★★★★★ 4/5

Trustpilot

I’ve bought 2 property’s in the past…

I’ve bought 2 property’s in the past from Donald RossI’ve als rented through them.Very easy company to deal with and someone always there to answer your questions. I often recommend them and wouldn’t hesitate to use them again in the future.

Derek · 19 February 2021

★★★★★ 5/5

Facebook

Dealing with Caitlin of Donald Ross has been such a pleasant experience. As overseas vendors, trust and communication is paramount, and this is what we found. Polite and professional, she has been responsive in every way, and found our buyer in record time. Thanks

John · 17 February 2020

★★★★★ 5/5

Facebook

We honestly could not recommend Donald Ross highly enough! They treated selling our house as important as if they were selling their own, keeping us constantly up to date and made the whole process quick and stress free! We can't thank you all enough for such fantastic service!

Joanne · 21 April 2017

★★★★★ 5/5

Trustpilot

They are a really good estate agent…

They are a really good estate agent very professional and straight to the point.They are most helpful and if I were to sell I would definitely use them this was a purchaseThis is Rosina Gunn not Byron

Byron · 23 September 2021

★★★★★ 4/5

Trustpilot

Good communication and service

Very quick response to my enquiry for viewing. Very friendly staff, dealt with everything efficiently. My daughter viewed the house for me while I had the opportunity to see everything per video.Thank you very muchAlexa

Alexandra · 24 December 2021

★★★★★ 5/5

Trustpilot

Quality and professionalism

So far so good. professional, good value and acheived a sale in 6 days ! well done Jen, Gavin, Maureen and Tracy... reliable and sufficiently humble to care about sellers and buyers whatever the situation

Dr · 8 December 2021

★★★★★ 5/5

Facebook

Donald Ross Kilmarnock what a great experience all the staff that I came into contact in the process of selling my property were very helpful /informative and so professional my property was sold within 7 days I am absolutely delighted Thank you

Mari · 16 March 2020

★★★★★ 5/5

Facebook

Our experience in dealing with Donald Ross was professional and efficient from start til finish.........the service provided was quick, staff were friendly, informative and excellent to deal with making the whole process smooth and stress free. Thank you, from myself and Scott 😊

Marianne · 28 October 2019

★★★★★ 5/5

Trustpilot

Great customer service from start to…

Great customer service from start to finish especially from Gavin and Maureen. House sold really quickly with the great brochure they produced for it and I was always kept up to date. Very happy and would highly recommend.

Donna · 17 March 2021

★★★★★ 5/5

Facebook

Donald Ross were professional from start to finish and I wouldn’t hesitate to recommend them. From my initial meeting with Jacqueline in the sales office through to completing the sale I received excellent service with a smile. All of this at very competitive prices too!

AnneMarie · 18 June 2018

★★★★★ 1/5

Trustpilot

Shambles

Shambles from start to finish.

Michael · 17 February 2021

★★★★★ 5/5

Facebook

We would definitely recommend Donald Ross. James, Maureen and Jacqueline all did a brilliant job and were very professional. They sold our house in a week which was fantastic and made selling the house less stressful. Thanks again.

JJennifer · 23 October 2020

★★★★★ 5/5

Trustpilot

Couldn’t have been happier with their…

Couldn’t have been happier with their service. Everyone was really helpful in helping us service our dream home !!! I would definitely recommend them

Scott · 24 November 2022

★★★★★ 5/5

Facebook

Sold our house through Donald Ross in July and have nothing but positive feedback. The communication by Maureen in Ayr, who looked after us from start to end, was excellent and could not recommend more to anyone looking to buy or sell ��

Gillian · 9 April 2017

★★★★★ 5/5

Trustpilot

Excellent Service

Excellent service from both Tracey and Jacqueline. Thrilled with their efficiency and prompt service. Would like to thank Donald Ross for getting an offer so quickly.

Sam · 3 August 2022

★★★★★ 5/5

Trustpilot

The staff were friendly and infomative…

The staff were friendly and infomative and made it a smooth process.

Sandra · 4 October 2023

★★★★★ 5/5

Facebook

Absolute outstanding service with Donald Ross (Kilmarnock office) with selling my property within days and purchasing my new property. I was kept informed of every step of the way and staff were always extremely friendly and helpful. I would highly recommend them.

Karen · 21 February 2017

★★★★★ 5/5

Trustpilot

I would highly recommend Donald Ross

I would highly recommend Donald Ross. Our sale went through quickly and with little stress. All Donald Ross staff are friendly and professional. I really cannot find fault with our experience.

Jamie · 25 August 2021

★★★★★ 4/5

Trustpilot

Great service

From start to finish, the staff have been very helpful. They have carefully described the property and showed it to buyers. We were successful in selling our home quickly.

Tina · 15 December 2021