Donald Ross Estate Agents Ltd East Ayrshire reviews

★★★★★ 5/5

Facebook

the whole experience was professional and Clair was fabulous and lead us through the process with ease

Carmel · 14 October 2020

★★★★★ 5/5

Trustpilot

A cut above the rest

A professional team who instilled confidence from the off. They also had a clear sales strategy and executed it to perfection.

Paul · 26 October 2024

★★★★★ 5/5

Trustpilot

Superb communication-quick off the mark…

Superb communication-quick off the mark and in particular Fiona Hunter is superb. Highly recommend.

Martin · 19 May 2021

★★★★★ 5/5

Google

Just had a gentleman by the name of gavin visit us for a property valuation, I can honestly say he was one of the nicest chaps I have ever met , he was very polite ,informative and clear talking ,explained everything to our satisfaction, thanks for sending him donald ross 👍 …

Steve · 24 October 2022

★★★★★ 5/5

Trustpilot

Wonderful service

I have just used Donald Ross to sell my property.

Lillian · 13 March 2025

★★★★★ 5/5

Google

What a breath of fresh air this BnB was. Enjoyed every minute of our stay. The room was absolutely spotless, and Kevin the proprietor looked after the guests very well. I fully recommend this BnB. This is one that has done everything right, even down to the mugs in the bedroom. Well done Kevin spot on and a big thank you from us.

Stephen · 24 October 2020

★★★★★ 2/5

Trustpilot

Oversold & Under delivered

From the start Donald Ross oversold and under delivered on the sale of our property. The overall theme throughout the sale was a lack of communication, both with us and between the team it appeared. Not what we expected from a company with this reputation. We were really disappointed and wouldn’t use them for sales again.

Anna · 13 February 2022

★★★★★ 5/5

Google

Professional, easy and friendly to deal with. I would highly recommend.

Janine · 9 February 2025

★★★★★ 5/5

Google

What can I say, other than first class service. Especially from Callum. Went above and beyond in the sale of the property. Thank you!

Allison · 25 July 2024

★★★★★ 5/5

Trustpilot

Rental Property

I contacted Donald Ross as I was interested in letting out my property which I had just finished refurbishing. From my initial enquiry through to getting tenants in place, I could not have asked for a more attentive agent. All my queries were dealt with quickly by Fiona and she managed to get a deal that works for me.

Dom · 27 May 2021

★★★★★ 5/5

Trustpilot

Quick sales !

The communication from Donald Ross regarding potential Buyers and ongoing support was excellent. We managed to conclude the buying of our new house and the sale of our own house in 2 weeks, subject of course to concluding Missives !

Sheila · 8 August 2023

★★★★★ 5/5

Google

Great service when getting our property from them recently. Excellent communication and contactless 'paperwork' which kept us all safe. Wonderful service from start to finish, thank you 😊 …

Melissa · 24 October 2020

★★★★★ 5/5

Trustpilot

An absolute pleasure to deal with all…

An absolute pleasure to deal with all the way through the sale, kept up to date with all information, thank you to all the ladies in the office, very professional and friendly couldn't ask for better, Gavin, who came to the house, professional service and a pleasure to deal with, highly recommend to anyone to use Donald Ross

Andrew · 12 June 2021

★★★★★ 4/5

Trustpilot

Efficient and personable staff

Efficient and personable staff. Did quite well to circumvent covid situation. Even at 1%, it's a lot of money to pay out for what is actually done.

Peter · 18 March 2021

★★★★★ 5/5

Trustpilot

I cannot recommend Donald Ross highly…

I cannot recommend Donald Ross highly enough! From our initial visit by Gavin through to the administrative, marketing and contractual processes, we have been delighted. All of the staff are approachable, professional and just lovely - just what you need during what is an anxious time! Our huge thanks to the team!

Doreen · 19 April 2022

★★★★★ 1/5

Google

Useless, from point of trying to arrange a viewing to purchasing, not responsive or active at all in our very stressful purchase.NegativeResponsiveness, Professionalism

Amanda · 24 October 2021

★★★★★ 5/5

Trustpilot

First time using Donald Ross

First time using Donald Ross, can't praise the Ayr team highly enough for guiding us through the sale of our property, very professional with great levels of communication and experience which I would rate as first class, particular appreciation to Nicola & Maureen who are an asset to Donald Ross.

Delboy68 · 7 July 2022

★★★★★ 5/5

Trustpilot

Flat sold; House bought- Donald Ross #1

We both sold our flat and bought our new home through Donald Ross and we had such a wonderful experience, everything moved so quickly and easily and our experience with staff were extremely helpful and friendly- Fiona in particular who helped with every little question we had! If we ever move, we would certainly work with them again.

Shannon · 17 March 2021

★★★★★ 5/5

Trustpilot

Efficient and Effective Service

An efficient and effective service from Donald Ross Residential. Excellent communication throughout the process from the initial contact with Gavin Urquhart to the final call from Jen confirming the sale. The Home Report and brochure were completed very quickly and our property was on the market within a week. Office staff were always helpful and polite throughout.

John · 27 May 2021

★★★★★ 5/5

Google

Fast and efficient service from start to finish. The information they brought to me on my house was spot on including valuations etc. Very professional staff, highly recommend

Adam · 27 March 2024

★★★★★ 5/5

Trustpilot

One of the best in the business!

Communication was top notch and always had the answer for me. Really felt like a valued customer throughout the process. Certainly one of the best in the business as I had looked at multiple properties during the process which many of were shown by Donald Ross. 5 star 🌟

Iain · 3 August 2022

★★★★★ 5/5

Facebook

First class service. Gavin was the complete professional all through my sale.

Steven · 31 July 2020

★★★★★ 5/5

Facebook

Our house went on the market last Wednesday at 2pm first viewing 4pm that day. Five viewing later the house has been sold well done Ross Estate Agents

Robert · 24 July 2020

★★★★★ 5/5

Trustpilot

We had a great experience working with…

We had a great experience working with everyone at Donald Ross, from the start of selling our house to it being sold they were in contact with us daily keeping us updated. Our house was sold within days from it being put on the market. All staff were helpful and professional.

Maureen · 29 March 2022