Winkworth Ealing & Acton reviews

★★★★★ 5/5

Google

We had a great experience working with the Winkworth team. My son was moving from the U.S. to the U.K. and we had to do everything remotely. Emanuele sent a video and all the details which helped us make the right decision. They were communicative and professional and we couldn't be happier with the decision we made. They are also the property managers and we have a few little things that came up and were handled immediately. I would use them any opportunity that I might have. Five stars.

Sue · 27 October 2022

★★★★★ 5/5

Google

I spent months looking for a suitable long term flat in the area and when I met Julia, she made the hunt so much easier. She was extremely responsive, not pushy and transparent throughout the entire letting process. April in the office was also very prompt and clear on the contractual process so we knew how the process worked and it was minimal fuss for us. If you are looking for an agency to support you in your house hunt/ rental letting, then I cannot recommend them enough.

Tara · 27 October 2022

★★★★★ 5/5

Trustpilot

Winkworth House Purchase - Thomas Syms

Winkworth made my purchase run very smoothly. Thomas Syms in particular was very attentive, fast to respond and a pleasure to deal with. He took a lot of the stress away from the process and worked hard to ensure I was kept informed.

Rob · 13 April 2023

★★★★★ 1/5

Trustpilot

Don’t believe the sales pitch

They valued our house and told us they could sell it with an open day within a couple of weeks. Winkworth promised us they had a large list of buyers at our asking price looking in our area, on this basis we decided to agree a contract with Winkworth. The open day never occurred as promised and it soon became apparent that there was no list of potential buyers and within three weeks, Winkworth asked us to drop our asking price on the basis this would attract more potential buyers and we could hold an open day.As we both work full-time, long hours and have two young children an open day was our preferred option which was one of the main reasons we picked Winkworth.Yet again and even though we had now dropped the price, Winkworth were unable to hold an open day and we had a trickle of “buyers” at inconvenient times. Some of these said they weren’t even interested in buying. For example, one visitor said they just wanted to compare the size of the rooms to a house in a nearby street, of course this info is on Right Move.We feel completely let down by Winkworth. We selected them over two others on the basis of their original promise and they completely failed to deliver on this. Had we selected one of the other estate agents we may have sold our house.

Rob · 10 October 2022

★★★★★ 5/5

Google

Simply the best. We have been using Fiona and her team for over 12 years, They have never let us down, Julia and Abbie the negotiators keep us informed as to progress and the admin of April and Chloe is second to none. No office could be better.

John · 28 October 2017

★★★★★ 5/5

Trustpilot

Great agency

Great agency, as well as being really focused on finding the right buyer they put tremendous energy into helping make sure the selling process goes smoothly including liaising with both the buying and selling solicitors and keeping everyone on track until completion. Highly recommend, very personal personal service.

Ellen · 28 October 2024

★★★★★ 5/5

Google

Winkworth Ealing are really brilliant. We have had such a positive experience purchasing our first home through them. Fiona really made the whole process so smooth and did everything within her power to get our sale through as efficiently as possible. An incredibly personable team who always have great properties in the area on their books. Highly recommend and a big thank you for the exceptional service

Opeline · 27 October 2023

★★★★★ 1/5

Trustpilot

Really root agent

Really root agent. Not even polite to answering the questions. After this I don't even wanna deal with such a people. The agent name was Nishi Shah.Just in case. Doesn't even wanna answer any question, forcing people to do whatever he/she want. Avoid this agency

Attila · 2 December 2024

★★★★★ 5/5

Google

We are extremely grateful to Fiona Lee and every member of her team for their highly professional letting services. We have been so impressed by their proactive approach towards work. All the communications are quick and effective. They have effectively organised /coordinated all the work for refurbishment of our newly purchased house. The contractors they recommended to us have done great jobs and charged reasonable prices.

Tong · 27 October 2023

★★★★★ 5/5

Trustpilot

Winkworth Kemal Rise have always been…

Winkworth Kensal Rise have always been excellent to deal with. They are proactive, efficient and friendly. We have used them to let our properties for many years now and have never had any problems at all. I would strongly recommend.

Simon · 16 May 2023

★★★★★ 1/5

Trustpilot

Winkworth borehamwood

I used winkworth borehamwood...the sale price confirmation was spot on..however i was taken aback with the recommendations and i quote .." I would say to move items in2 your loft but it would b a hassle"..despite my walls throughout my flat are painted magnolia and are in pristine condition...it was recommended that i whitewash the entire flat...finally my flat is cluttered and i appreciate that i need to declutter prior to selling the property...despite this obvious fact the sales negotiator seemed continually irritated and indifferent when i mentioned retiling the kitchen. My personal expectation was that he make reasonable and professional recommendations....in conclusion i found him slightly patronising and not someone who was able to see the broader picture...I also felt he did not know the block of flats at all.

IRO · 2 August 2022

★★★★★ 5/5

Trustpilot

Jenny helped us secure our new rental…

Jenny helped us secure our new rental home which we love. She was professional but friendly. It was seamless and Jenny was always available to help when we needed. We would highly recommend and definitely use again. Thankyou

Bernadette · 22 September 2021

★★★★★ 5/5

Google

El was great and really helpful in our property search. She provided excellent information and responded very quickly too. Winkworth have been great replying to emails and responding to queries

Carys · 3 June 2025

★★★★★ 1/5

Trustpilot

Reported issues during tenancy…

Reported issues during tenancy inspection which they have ignored, then upon ending the tenancy charged me for the issues - literally useless.

Konrad · 29 August 2025

★★★★★ 1/5

Trustpilot

Bournemouth branch awful customer service

Bournemouth branch , avoid , no customer service Advertised a property that wasn’t available, then tried to tell me a three bed property was no big enough for a couple and 2 children ? When I call them they say the property is not available Awful service do not trust your property with these people

Mr · 10 July 2021

★★★★★ 5/5

Trustpilot

Excellent service!

The staff at Winkworth have been amazing through the whole process of selling our property. Love the way the viewings are sent through on text messages, love the prompt and courteous feedback and especially love the way the staff remained calm, supportive and professional from start to finish. Excellent service and I would highly recommend!

Ellen · 6 June 2024

★★★★★ 5/5

Trustpilot

Brilliant agent, highly recommend

Brilliant agent that I’ve had the pleasure of dealing with for many years for buying, selling and renting.Very professional, with a great attention to detail and friendly staff who guide you through the whole process.Highly recommend them to anyone

Demi · 7 June 2023

★★★★★ 5/5

Google

Recently sold our flat through Winkworth. Very professional throughout. Fiona gave us great advice and support as our tenant left the property before we marketed for sale in terms of how to deal with issues arising from this and best strategy going forward. Nic, our sale negotiator, was always polite, honest and available to take calls or respond to emails.

Peter · 28 February 2024

★★★★★ 5/5

Trustpilot

Five stars

Winkworth are five star letting agents. Reliable and trustworthy, they deal with issues promptly and fairly, ensuring the best outcome for both landlord and tenant. I have been really impressed with the way that they go above and beyond for their clients. Thanks in particular to Michael.

Verity · 14 October 2024

★★★★★ 5/5

Trustpilot

Excellent service!

James and Daryl both did an excellent job selling my property. Both were very attentive and actively involved throughout the full sales process, helping to ensure everything ran as smoothly as possible. Their services are highly recommended!

Home · 2 October 2021

★★★★★ 5/5

Trustpilot

I luv Winkworth team

I luv Winkworth team, attitude and helpful. The staff are professional, get full support and advice adequately and efficiently. Swati has been a staff member for many years and she ticks all the positive boxes.

Bhavesh · 11 January 2022

★★★★★ 5/5

Trustpilot

Winkworth Estate agents

The guys at Winkworth (Gurdeep Bharj and Raphael Charles) were great. Very proactive and professional, they got us a load of viewings and within 2 weeks we had 2 offers, one of which we accepted. I would highly recommend them for any house move you make.Thanks team Winkworth

Rob · 9 June 2022

★★★★★ 5/5

Trustpilot

Fully managed

It was a easy experience renting our property with Winkworths. It was the first time we were renting our property so really appreciated Aaron’s detailed guidance. Our property is fully managed by Winkworths and that has been painless. Thank you.

Sonia · 30 March 2023

★★★★★ 5/5

Trustpilot

5 Star is not enough...

Dear Austin, Thank you so much for all of your help! I am so grateful for all the hard-work you've done for me to find a suitable home. I am endlessly grateful to have you as my agent and couldn't be happier with the way everything worked out.

Trisha · 29 April 2022