LiFE Residential West London reviews in Ealing

★★★★★ 5/5

Trustpilot

Professional and Responsive Estate Agent

I recently worked with Amrita to renew my lease agreement. She was professional, responsive, and made sure I understood all the details, including the break clause. Her clear email about the break clause was particularly helpful.Amrita was also patient and gave me the space I needed to consider my options without any pressure or follow-up calls. Overall, I'm extremely satisfied with her service and would highly recommend her to anyone looking for a reliable estate agent.

Mohammad · 28 June 2024

★★★★★ 1/5

Google

They are really quick to get you in but once you are in they are so slow on solving issue, people that manage the property change constantly. And the cherry on the cake? They tried to keep most of our deposit. We went checking all the email and prove them. And after that we were ready to close they change again the person to speak about our deposit. We been waiting 2 month before we got our deposit back. Is absolutely a shame! Nevere again

Serena · 11 August 2026

★★★★★ 5/5

Google

Highly recommend Bruce. Been working with him for years. Professional, knowledgeable and helpful.

Zee · 11 May 2026

★★★★★ 5/5

Trustpilot

Rosita was very responsive and…

Rosita was very responsive and understood our problem with the shower head and followed up in a timely manner by checking with the landlord company, arranging the handyman, and replacing the old part. This problem that affected the quality of our life immensely was rectified with her timely support and it means a lot to us so I’m leaving the review for her to get the appropriate recognition and gratitude!🙏 Thank you Rosita

Hoon · 11 July 2024

★★★★★ 5/5

Trustpilot

Excellent communication and Amrita was…

Excellent communication and Amrita was very helpful during transaction made it very easy for all

Babak · 23 April 2026

★★★★★ 5/5

Trustpilot

The requirement from Luca is clear and…

The requirement from Luca is clear and easy to cooperate with.

Zd · 21 May 2026

★★★★★ 1/5

Google

I am really disappointed with their property management system. I have reported them to fix the broken washing machine and its been almost 1.5 -2 months no one is getting back to me with any update and we have been with broken washing machine for that time period. No one is giving any update whenever i give them a call someone says i will look into it but later vanished. Not happy at all with their property management team.

Awais · 11 August 2026

★★★★★ 4/5

Trustpilot

LiFe Residential Experience

My experience with LiFe Residential is okay, but I am grateful for having Sophie Kaur as my property manager. She has always been kind and approachable and helpful. Sophie will also make sure that my flat issues are being attended and resolved as soon as possible.

Samantha · 15 August 2026

★★★★★ 5/5

Google

Dea was really helpful and insightful and she ensured I had a smooth move in.

Claire · 9 April 2026

★★★★★ 5/5

Trustpilot

Arjin has been the best support we had so far

This is a review about the support I received from Arjin. We have been renting through Life Residential for 7 years now and depending on the property manager our experience would vary. Arjin is by far the best we had so far with clear communication and prompt responses and actions. I hope Arjin remains our property manager for the remainder of out tenancy as we are very pleased.

Konstantinos · 28 August 2024

★★★★★ 5/5

Trustpilot

Luca Safari has provided great service…

Luca Safari has provided great service as property manager managing my rental flat. He is consistently professional, responsive and reliable in dealing with any issues and queries that arise. Communication is always prompt and clear and matters are handled efficiently.

Susan · 16 September 2026

★★★★★ 5/5

Trustpilot

Mr Bilal Khalid

Immediate responce to any matters that need to be addressed with regards to the said property. In addition, Mr Bilai has personally ensure that all queries are fully resolved without delay thus enhancing and projecting Life Residential, an excellent Letting Agent in the UK Property Market

HOCK · 6 August 2026

★★★★★ 5/5

Trustpilot

Rosita Kausiute: Recommendation

I commend Rosita Kausiute. Recently there has been a tricky issue with one of my properties. Her professionalism, insight and common-sense have made all the difference. Her approach is always proactive and thought through and she has my full confidence.

Mark · 13 September 2026

★★★★★ 1/5

Google

Jas was late with no apology and a horrible attitude throughout, didn’t seem to have much skill or experience either

Nily · 7 October 2026

★★★★★ 5/5

Trustpilot

Katie Lewis was great with her swift…

Katie Lewis was great with her swift responses and general communication. She Ensured a smooth process when it came to the return of funds, shout out her !

Moncef · 1 December 2025

★★★★★ 1/5

Google

Quick to Take Your Deposit, Impossible to Get It Back After renting through Life Residential for around three years, I am extremely disappointed by how they have handled the end of our tenancy. When it came to collecting rent, deposits, paperwork, and renewals, everything had to be done immediately and there was always a sense of urgency from their side. However, when it comes to returning tenants' money, the same urgency completely disappears. My partner and I moved out in April 2026 and have spent months chasing the return of our deposit. We have sent multiple emails and follow-ups, yet we are still waiting for a proper resolution. Communication has been poor, responses have been slow or non-existent, and we constantly feel like we are begging for our own money back. This is money that we worked hard to earn and paid in good faith at the start of the tenancy. No tenant should have to spend months repeatedly chasing for updates on their own deposit. The lack of professionalism, accountability, and respect shown throughout this process has been incredibly frustrating and stressful. A professional letting agent should be proactive, transparent, and responsive, especially when dealing with tenants' deposits. Unfortunately, that has not been our experience at all. I would strongly advise prospective tenants to think carefully and ensure they fully understand the deposit return process before renting through this agency. I sincerely hope Life Residential improves its communication and treatment of tenants, because our experience at the end of the tenancy has been extremely disappointing.

Siddhi · 11 July 2026

★★★★★ 5/5

Trustpilot

Luca was extremely friendly

Luca was extremely friendly, professional and easy to talk to throughout the inspection. He answered all of our questions clearly and made the whole process feel very smooth and comfortable. Really appreciate his helpful attitude and positive energy.

MrDeliri · 27 May 2026

★★★★★ 5/5

Trustpilot

Smooth tenancy transition process

I had a great experience navigating the tenancy transition and rent review process with Life Residential. The communication was clear, professional, and reassuring throughout, especially given the upcoming changes under the Renters Rights Act. I really appreciated Amrita's support and guidance, and she made the whole process feel straightforward and well managed. Thank you for the excellent service.

FO · 24 April 2026

★★★★★ 5/5

Google

Mohammad was very kind and professional, showing me around all requested properties creating a comfortable atmosphere while doing so and giving me plenty of time to look around. He gave plenty of tips to look out for when renting a flat. If I was to rent another flat I would definitely consider using Life Residential due to my experiences.

Robbie · 24 November 2024

★★★★★ 1/5

Google

They are very unprofessional and slow. Haley Bellfield was our property manager and we sent emails to chase for our deposit return. She did not come back to us for 15 days which is 5 days overdue. 10 days is the guaranteed time by the deposit scheme they use. Furthermore, they tried to deduct from our deposit money for a lot of stuff that was withdrawn in the second round! You need to complain about unreasonable deductions if you use them. The team is rotten in their professionality.

Takahiro · 25 October 2023

★★★★★ 5/5

Google

The team at LiFE Residential West London are very client-centric. I was in contact with Riccardo Russo, who helped me with my search for a one bedroom apartment in a very competitive London rental market. Riccardo made my experience as a prospective tenant easy, with his proactive and client focused approach. He was very responsive via WhatsApp and phone calls (which is not a given in the London rental market) and made arrangements for physical and virtual viewings on short notice. He was also really knowledgeable of the property, it’s surrounding area and of the London rental market generally. For anyone in search of a rental property, I recommend contacting LiFE Residential West London and speaking with Riccardo.

Taylor · 25 October 2023

★★★★★ 5/5

Google

If you're looking for a letting agency in London, I highly recommend Life Residential and their letting agent, Riccardo. He took the time to understand our preferences and showed us a variety of properties that matched our criteria. Throughout the entire process, Riccardo was patient, professional, and dedicated to helping us find an apartment that we would love. Thanks to his hard work and dedication, we were able to find an amazing apartment that exceeded all of our expectations. Overall, I highly recommend Life Residential and Riccardo to anyone looking for a new home in London.

Jose · 25 October 2023

★★★★★ 5/5

Google

Right from the start I was pleasantly impressed with Life Residential’s approach to help me find my new apartment. However, it just got even better when I was introduced to Gina as my property manager. She has been everything you’d expect and more! Not only by being responsive and quick with her ability to get things done but also consistently checking in to see if everything went well. Especially with some situations (like getting myself locked inside) her assistance to help fix the lock and look for immediate solution saved me a lot of stress! To add to this, I’ve just moved to the UK, so having a person who is as reassuring and helpful as Gina I couldn’t have asked for anything more! Thanks Gina, I know my decision to go with this house and Life Residential was a good one because of you!

Piyush · 25 October 2023

★★★★★ 5/5

Trustpilot

Extremely efficient and personable service

As a landlord I find them extremely efficient and personable. Whenever I have an enquiry they answer the phone promptly and deal with it in a swift and professional manner. The same with emails.

Caro · 2 October 2026