Trusted Agent profile · Ealing
★★★★★
1,318 reviews across 2 platforms
Unit 203, Victoria Road, North Acton, W3 6AD, Ealing, W3 6AD
LiFE Residential's office in Ealing, at Unit 203, is rated 4.4 out of 5 across 1,318 reviews on two platforms, including 357 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. LiFE Residential West London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ealing.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
TrustpilotHelpful team
We've been very happy with our tenant experience so far. Carlos DaSilva and the team at Life Residential have been proactive in helping us solve little issues in the flat (most notably the presence of mice and silver fishes). They've also been helpful in amending the inventory when we moved in.
Hi Arnaud, thank you for your feedback on Carlos and the team. We're glad to hear that the problems have been solved proactively.
5/5
GoogleWe have been renting for three months so far, and we are very satisfied. We just had a problem with the heating, and they came fixing the day after. Cristina has always answered us very promptly.
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
TrustpilotAbby of the Renewal Department…
Abby of the Renewal Department continues to provide, excellent, efficient and timely service. Simply outstanding!
Dear Ned, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotI had a very good experience with Sarah …
I had a very good experience with Sarah Legister who is my property manager. I had a problem that needed sorting which involved ordering new parts and making sure a door was secure. She acted very quickly and efficiently and really took the stress away for me so I was very happy! A big thank you.
Hi Natascha, thank you for your feedback. We're pleased to hear that you have had a good experience with us and that Sarah managed to act quickly to help you secure your door. We're glad she took your stress away - that's our aim! You're very welcome, thanks again 😊
5/5
TrustpilotI had a great experience with Abby…
I had a great experience with Abby Gooptu, who works in the contract renewal department. She was very helpful, friendly and easy to communicate with. She did not spare her efforts to make the process quick and straightforward. If I could only say the same about the flat managing agent...
5/5
TrustpilotHayley Bellfield Property Manager
The care and service Hayley has given us in the rental of our flat has alway been exceptional over a period of a few years. Not just a one off, time.Totally professional, thorough ,and confident . I would have no hesitation in recommending, Hayley or Life Residential in the care of there property.
Hi Geeta, thank you for your feedback!
4/5
TrustpilotAbby on the ball
Very straightforward service from Abby Gooptu. Seems to have gone well.
Dear Nigel, Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotWhen I contact the Kalidass
When I contact the Kalidass，he quickly helped me solve the problem. He is really kind to call and help me to solve issures when I did not check my email. Thanks again:).Xiao
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
GoogleBeki Smith of Life Residential got in touch with me over the impending expiry of my tenant's AST with a view to renewing. We discussed the options - she was very helpful and was up to date on the tenancy terms, current market rents and inflation numbers. She followed up promptly with both me and the tenant. The exchange was polite, fuss free and professional throughout. I renewed!PositiveResponsiveness, Professionalism
5/5
TrustpilotThe renew process went smoothly
The renew process went smoothly. thank you for your service Abby
Thank you for taking the time to leave a wonderful 5* review. Abby will be thrilled to read your kind comments. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotGreat job by Abby
Great job by Abby - Renewal Department! Consistent delivery of high quality service!
Dear Ned, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotProperty Manager review
Mandii Aujeley dealt swiftly and efficiently with a flooding problem at one of our properties. She kept us updated throughout and resolved all issues (and there were many!) in a calm professional manner.
Thank you for taking the time to leave us feedback, it’s greatly appreciated.
5/5
Trustpilothigh standard service
Inna and Cliff have been very helpful and always willing to explain and find more details if there is question in my mind. I feel them and life residential trusty worthy and would like to recommend them and the company to all my friends and families if there is a need.
Hi there, thank you for your feedback on Inna and Cliff - two excellent members of staff. We're really pleased to hear that you feel like you can trust us - this should be the way with agents although is not always the case. We want the best for our clients and are glad to hear that you have experienced a good service. All the best!
5/5
TrustpilotAlways prompt responses
Always prompt responses Good professional service Carry out instructions in timely manner Certainly would recommend
Dear Mohan, Thank you for taking the time to leave a 5* review. Kind regards, Katie, Customer Relations Team
4/5
TrustpilotVery good experience
Very good experience, handles queries efficiently and keeps me updated with regards to the tenancy. The only reason I give 4 stars is that it would have been better if I was contacted about how the tenants were getting on after they moved in, rather than myself having to chase for this info.
Hi Mat, thank you for your feedback. We shall take on your suggestions, many thanks.
5/5
TrustpilotAbby from tenancy renewal department is…
Abby from tenancy renewal department is really responsive and helpful.
Dear Laura, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotExcellent service in the renewal of a…
Excellent service by Life and Abby Goopta in the renewal of my tenancy agreement
Hi Nigel, thats good to hear. Thanks for sharing!
5/5
Trustpilot5 starts to Abby Gooptu
5 starts to Abby Gooptu, she has been very kind and helpful
Dear Sonia, Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team
5/5
GoogleAmazing place. Modern, clean,fully fitted, quiet. Daniel and Bruce really helpful at any time.
Dear Iwona, We really appreciate you taking the time to leave such lovely comments about Daniel and Bruce. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie, Customer Relations Team
2/5
TrustpilotDisappointing
The student rental flat had repairs required and it took some months for these to be attended to. At the end of the contract despite a very very thorough clean involving an army of friends and family, the company insisted on taking money out of deposits held to pay for a totally unnecessary professional deep clean.
4/5
GoogleCheck in experience was less than ideal. The bed frame was effectively broken and so was the couch. The stay and the check out experience was better. No complaints and the property manager Nirav helped organise cleaning and inventory for me. Overall 4 stars, I would recommend properties be more thoroughly checked before tenants move in.
5/5
TrustpilotAbby did a great job
Abby did a great job - very responsive
Dear Tom, Thank you for taking the time to leave a lovely review regarding Abby. Kind regards, Katie, Customer Relations Team
5/5
GoogleBruce helped me move into my brand new apartment last week! If i could give him more stars I would! Highly recommended. Process was quick and easyPositiveProfessionalism
5/5
TrustpilotWashing machine issue
Had a draining issue with the washing machine.Rosita Kausiute helped us greatly in finding a quick and efficient solution to this problem. Her responsiveness was great, as well as her detailed answers.
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. LiFE Residential West London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ealing.
