Trusted Agent profile · Ealing
★★★★★
1,318 reviews across 2 platforms
Unit 203, Victoria Road, North Acton, W3 6AD, Ealing, W3 6AD
LiFE Residential's office in Ealing, at Unit 203, is rated 4.4 out of 5 across 1,318 reviews on two platforms, including 357 Google reviews rated 4.1.
Tell us what you need and we'll put you in touch. LiFE Residential West London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ealing.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
TrustpilotRenewal department
Abby from the renewal department was very helpful and prompt in renewing my tenancy. She made it happen promptly and to a high standard
Dear Zhaniya, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team
5/5
Trustpilotcontract renewal
From my perspective as Landlord Abby made the whole process seamless and very easy.
5/5
TrustpilotContract Renewal
Pleae note that my comment relates specifically to the service offered by Abby Goptu for the renewal of the contract
Dear Anita, Thank you for leaving a 5* review. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotTara McRae has been very efficient in…
Tara McRae has been very efficient in helping me in my property lease related matters. The help of the Life Residential team over the past years is most appreciated.
1/5
GoogleSales team are salling are selling defective property and after sales service is even worst to resolve the higher priority issue even after month
Dear Anant, I am concerned to read your comments and have passed them to the Head of Sales in our West London Office I am sorry your experience with us has not been as we would have expected. We will be reviewing this and I believe the office have been in contact to discuss further. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotKareena was quick on helping to resolve…
Kareena was quick on helping to resolve the issue with wrong billing dates. Thanks!
4/5
TrustpilotGreat stay
Darcey was my property manager and she was very nice and helpful. The property was lovely.
5/5
TrustpilotFor the services from Jack Piggott
Jack had always been ready to help us during our stay in the past 6 months. He is friendly and highly responsive, and also an efficient connector between the landlord and renter. You can always count on him when you need help.
Hi, many thanks for leaving us feedback. We’re pleased to hear you’re happy with the service provided by the LiFE team.
5/5
TrustpilotHappy with the professional service
We are very pleased with Amrita's prompt professional service in assisting in the rental renewal process and bringing matters to a quick conclusion. Thank you!
Dear Voon Kar Yong, Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie, Customer Relations Team
5/5
GoogleI had a great experience with Life Residential team. Right from viewing to documentation and contractual support. I can recommend the agent for your homeneeds
Dear Syamantha, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with our team. Please do not hesitate to contact us again. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotA very efficient tenancy renewal with…
A very efficient tenancy renewal with help of Pooja. Thank you for all the smooth work done.
Dear YC Cheng, Thank you for taking the time to leave a lovely review regarding Pooja. Kind regards, Katie
5/5
TrustpilotThanks Katie
Katie has always been always and quick to respond to our queries and any issues we faced in the property.
Dear Okakunle, Thank you for leaving a wonderful 5* review. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotAbby Gooptu made the renewing the…
Abby Gooptu made the renewing the contract with our tenants very smooth and easy, great communication!
5/5
TrustpilotExceptional Service
Chanelle Pierre provided exceptional service! Thanks to her, I smoothly renewed my leasing contract for 24 months. Highly recommend her for her professionalism and efficiency!
Dear Sakhey, Thank you for leaving a wonderful 5* review. Kind regards, Katie, Customer Relations Team
1/5
TrustpilotThey refused to refund back my holding…
They refused to refund back my holding deposit. No agreement explain if we fail to secure the property we will not get our money back.
Dear Fyza, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@liferesidential.co.uk. I can look into this further for you. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotAmirita was very efficient…
Amrita was very efficient in sorting out the rental contract.
5/5
TrustpilotTenancy Renewal
Ms Chanelle Pierre handled the renewal of our tenancy efficiently and expeditiously. The process was very smooth and she was very clear and responsive.
Dear Karen, Thank you for taking the time to leave a wonderful 5* review. Chanelle will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotEveryone is so responsive and helpful.
Everyone is so responsive and helpful.We’ve had Katie as our property manager, who always attended to our queries in a timely manner.
Dear Yani, Thank you for leaving a wonderful 5 star review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotInstant and helpful reply from staff
𝐌𝐢𝐬𝐬 𝐁𝐫𝐨𝐨𝐤𝐞 𝐍𝐢𝐜𝐤𝐥𝐞𝐬𝐬 can reply my enquiry instantly and get me all useful information that I wanted.
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Katie
5/5
GoogleMaggie (Wesolowska) of Life Residential has been an absolute joy to work with. She has been our Property Manager for our flat at Romney House Westminster, and has done a superb job. Always professional and friendly, Maggie has dealt with any problems quickly and efficiently. She is a credit to Life Residential and they are very lucky to have her.
Hi Gill, thank you for your feedback. It's great to hear that you had a good experience with Maggie, she's a great member of staff. We will be sure she receives your appreciation.
5/5
TrustpilotIlinca Ioanovici Made the experience…
Ilinca Ioanovici Made the experience really well . She Handled my end of tenancy in an professional manner and was able to attend to any issues from both the landlord and my side . Her customer service was amazing !
Thank you for taking the time to leave us feedback, it’s greatly appreciated
5/5
TrustpilotI had problems with a door and window.I…
I had problems with a door and window.I contacted Rosita and received an immediate response.Regular contact was made to keep me informed as to the progress.The issue was resolved very quickly.I find Rosita very efficient and pleasant to deal with,well done!
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
5/5
TrustpilotKalidass was really helpful and…
Kalidass was really helpful and explained everything in detail
5/5
TrustpilotI have been with Life Residential for …
I have been with Life Residential for about three years now and I find it very easy as they are taking care of everything. If there is a problem with the property I always find someone to talk about it and they are very good in proposing the best solutions. Good team work and always very polite which I much appreciate.Thank you.
Hi Ms Tognetti, thank you for sharing your feedback with us. It's great to hear that throughout the three years you have been us you have always found someone to talk to and help you make informed decisions. Thank you for choosing LiFE and for your extended commitment to us - we love having you as a client and look forward to working with you for many more years to come 🤗
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. LiFE Residential West London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ealing.
