5/5
TrustpilotExcellent service Heyley
Very happy with the Heyley's service, very helpful, very nice, assist immediately,and always impress me with her efficiency.Thank you Heyley Bellfield.
Trusted Agent profile · Ealing
LiFE Residential West London reviews in Ealing
★★★★★
1,318 reviews across 2 platforms
Unit 203, Victoria Road, North Acton, W3 6AD, Ealing, W3 6AD
LiFE Residential's office in Ealing, at Unit 203, is rated 4.4 out of 5 across 1,318 reviews on two platforms, including 357 Google reviews rated 4.1.
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Tell us what you need and we'll put you in touch. LiFE Residential West London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ealing.
Reviews
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAbby - Renewal Department
Abby was very quick and efficient in helping me renew my contract and negotiate the terms with the landlord.Great service!
5/5
TrustpilotRecent Experience
Property Manager Marcus Yu conveyed tenants' request for termination of tenancy 15 days earlier than agreement. He sincerely explained tenants' situation which is reasonably. I appreciate Marcus's communication skill close follow-ups.
Agent replied · 23 October 2024
Dear Steve, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotFast, reliable, collaborative
Abby from Renewal Department was extremely helpful, understanding, and very responsive. The whole process was fast, straightforward, and stress free thanks to Abby.
5/5
TrustpilotRosita is exceptional at her job
Rosita is exceptional at her job! She’s a high striver with a positive and realistic approach to situations. Pleasure doing business with you, Rosita!
5/5
TrustpilotKatie was really friendly and nice
Katie was really friendly and nice, she is also very on it when it comes to maintenance problems
5/5
TrustpilotProperty manager feedback
My property manager Kelvin Luk provides a very efficient service in managing my property issues. I would recommend this company to you because of him honestly.
Agent replied · 23 October 2024
Thank you for your lovely words and for leaving a 5* review. Kind regards, Negin, Customer Relations Team
5/5
TrustpilotThanks Hayley !
Thanks Hayley !! Didn’t enjoy my stay at my old property however Hayley was very helpful with the moving out process. Thank you!
5/5
TrustpilotHayley was really helpful in resolving…
Hayley was really helpful in resolving all my issues this afternoon . I found her very pleasant and understanding of my requirements.Thank you.
5/5
TrustpilotRE: Rent Renewal - Review
Very pleased with the service given by Abby , from Renewal Dept ! Really appreciated your advice, and your assistance in sorting out the rent renewal on our behalf, and so promptly ! With your guidance & help, we were able to lock the renewal period for nearly two years and been able to achieve the figure we wanted ! Thank you again !
5/5
TrustpilotLife Residential Andreia Mariano
Life Residential has managed our properties for five years. We are extremely happy with our property manager Andreia Mariano, who is outstanding. She always informs us quickly when there is a problem and resolves every issue to our complete satisfaction. As well as being very efficient, she is easy to talk to.In these trying times she continues to be available and is as reliable as ever.
Agent replied · 23 November 2024
Hi Pauline, thank you for your review. It is fantastic to hear how good a job Andreia is doing, even during unprecedented times like this. Thank you
5/5
TrustpilotAbby Gooptu proactive and efficient
Abby Gooptu was proactive, efficient and thoroughly professional as she negotiated and arranged renewal with our tenant. Thank you Abby!
5/5
TrustpilotDealing with Kalidas at Life…
Dealing with Kalidas at Life Residential has been the most pleasant experience for me ever. He always comes up with innovation solutions and is very sensitive to client queries and questions. I would recommend him always. The best employee they have. Arena Tower flat owner in CANARY WHARF
Agent replied · 23 November 2024
Thank you for your feedback! We are pleased to hear you’re happy with the service provided by our team.
5/5
TrustpilotDealing with Riley B as part of our end…
Dealing with Riley B as part of our end of tenancy proceedings was incredibly easy. She was a great help, and always quick on the comms.
Agent replied · 23 October 2024
Dear Matthew, Thank you for taking the time to leave a wonderful 5* review. Riley will be thrilled to read your kind comments. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotTenancy Renewal
Tenancy Renewal - Abby Gooptu facilitated our tenancy renewal for an additional year in a smooth and efficient manner within a few days. Appreciate the professionalism and good communication.
Agent replied · 23 October 2024
Dear Miguel, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotEfficient renewals process
Abby in the Renewal Department handled our renewal process quickly, professionally, and efficiently. We appreciated her prompt responses and communication with the Landlord.
Agent replied · 23 October 2024
Dear Tom, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Katie
5/5
TrustpilotA very positive experience
Our Property Manager, Lauren Turner, has been extremely attentive and responsive to any queries we have. We very much appreciate working with them.
Agent replied · 23 October 2024
Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Katie
1/5
TrustpilotAbsolutely appaling the way this agency…
Absolutely appaling the way this agency deals with tenants who have moved out and are waiting for their deposit to be released. Expect to wait over 12 weeks to get your deposit back. Their inability to conduct transparent communications between the tenant and landlord is abhorrent. Expect having to repeat yourself and send the same email over and over again. Also expect them to ignore your emails and not return your calls.
5/5
TrustpilotReally professional and helpful
Overall great experience! Thanks to Abby from the Renewal Department, my partner and I could quickly and easily renew our tenancy contract for another year.
5/5
TrustpilotSmooth renewal process
Special mention to Ms. Amrita Rathod, she made our rent renewal process very smooth and stress free. She patiently understood our requirement, suggested options and helped complete the renewal process.
Agent replied · 23 October 2024
Dear Chinmayy, Thank you for taking the time to leave a lovely review regarding Amrita. Kind regards, Katie, Customer Relations Team
5/5
TrustpilotAbby - Renewal Department
Abby was very thorough and responsible throughout the rental agreement renewal. Thanks for your help!
5/5
GoogleWe have been living in the same property for more than 8 years. Such a long rent in London is already a statement on the great service that Life Residential offers. Highly recommended.
5/5
TrustpilotMassive Thanks to Shruti Shrungarpure from Life Residential
I had been facing this chilling read issues since 2021. Others did help me however one of the property manager Shruti Shrungarpure from Life Residential has gone out her way to help and fix the issue. I'm really grateful to Life Residential and Shruti Shrungarpure for such a great support.
Agent replied · 23 October 2024
Thank you for your kind review! We’re pleased to hear you’re happy with the service provided.
5/5
GoogleMohammad support was key to close the deal! He was very attentive and supportive through all the process
Agent replied · 8 December 2024
Dear Junior, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Katie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. LiFE Residential West London hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Ealing.
