LiFE Residential West London reviews in Ealing

★★★★★ 3/5

Google

My initial experience with Life has been really bad as the property manager they assigned to us was not responsive to emails and calls and never managed to fix something in the flat after 7 months we flagged it and continuously followed up. However, when the property manager changed to Michael Mushota our experience has been really good thanks to his great performance. It took him few days to fix all the outstanding issues.

Lorenzo · 26 October 2019

★★★★★ 5/5

Trustpilot

Brooke N was excellent and dealt with…

Brooke N was excellent and dealt with my case really efficiently and was extremely communicative through the whole thing. Definitely could have done with her throughout the rest of our tenancy!

Oli · 2 September 2024

★★★★★ 5/5

Trustpilot

Abby is great

Abby is great, she contacted me for lease renewal and within 2 days everything was sorted and the agreement signed. Super efficient services, thanks dear Abby!

Daya · 5 February 2024

★★★★★ 5/5

Google

Nothing but praise for the team at Life Residential especially George and Harry. George led my rental agreement on a flat in the Arc Tower, Ealing. Nothing but precise, professional, dealt with my issues perfectly; resulting in me picking up the keys today. Highly recommend this CompanyPositiveResponsiveness, Quality, Professionalism, Value

Martin · 25 October 2021

★★★★★ 4/5

Trustpilot

Fantastic Rental Agency in London

This is my second-time contract with Life residential.I don't hesitate to recommend them as very professional and serve their clients with a human touch, unlike other agents who might act like robots.One star less just because it takes time to process some requests otherwise fantastic agency. Especially, I do appreciate Bruce Bell and Gina.

Param · 29 March 2023

★★★★★ 5/5

Trustpilot

Great Service and Team Effort

The team at Life Residential has been very proactive and transparent in the way they handle the management and lettings of the property. This is useful for buyers located in another country, especially in today's current pandemic climate.Many thanks to Cristina, David, Jose, and Hannah. We are very appreciative of their efforts.

Ivan · 10 June 2021

★★★★★ 5/5

Trustpilot

My great experience with ZoeZenonos is…

My great experience with ZoeZenonos is that he was fast to response to my query amd action was taken promptly. I got my reply immediately and the problem was settled with 2-3 days, which I am satisfied with.

Agnes · 22 July 2025

★★★★★ 5/5

Trustpilot

Cristina was my property manager and…

Cristina was my property manager and she is really amazing. Supper attentive and going above and beyond to resolve anything quickly and effectively. 10/10

Amy · 4 March 2024

★★★★★ 5/5

Trustpilot

Great customer service

Upon the invitation of Sunny, the Business Development Consultant of Life Residential stationed in Hong Kong, I met him and had the opportunity to learn about the recent property market condition, the town development situation as well as the rental affairs in connection with our flat under the management of Life Residential. I am glad of being able to have face-to face contact with their representative who is much concerned about their customers' needs and questions.

YC · 1 November 2017

★★★★★ 5/5

Trustpilot

Had a faulty boiler

Had a faulty boiler. Becca was extremely helpful and efficient at managing the situation. Effective liaison between myself, landlord and contractors. Excellent colleague and property manager.

I · 19 January 2024

★★★★★ 4/5

Trustpilot

Abby has been very helpful to liase…

Abby has been very helpful to liase with the tenant during tenancy contract renewal. We appreciated her prompt response and update of the market intelligence.

Miranda · 7 February 2024

★★★★★ 5/5

Google

Bruce Bell has handled the letting of our flat on two occasions. He has done a fantastic job in quickly finding a tenant and is communicating with us in a highly professional manner through out. We highly recommend him. Regards Khalid & Tahira Chaudhry

Khalid · 29 November 2023

★★★★★ 5/5

Trustpilot

Thank you Life Residential

I have recently moved on after a four year tenancy with Life Residential and would like to thank everybody I dealt with for their helpful and professional approach. My property manager throughout was Szilvia Nemeth, who was always quick to respond to any issue that came up, pleasant to deal with and made the whole process of leaving straightforward and far less stressful than it might have been. I recommend this agency.

Victoria · 20 February 2024

★★★★★ 5/5

Google

A very quick and efficient service from Anneta Francis. The rationale for the service was explained clearly and quickly, the price was reasonable and the entire work was completed within a couple of weeks. This is the type of service every landlord is looking for.

David · 25 October 2023

★★★★★ 5/5

Trustpilot

Abby Gooptu

Abby Gooptu recently helped with the contract renewal for one of our properties. She was extremely professionally competent and helpful and made the whole process a breeze. Thank you, Abby!

Grahame · 21 August 2024

★★★★★ 5/5

Trustpilot

I had an excellent experience with Life…

I had an excellent experience with Life Residential's tenancy agent. From the moment I inquired about a property to the day I moved in, their service was great. The agents are professional, responsive, and ensure a smooth transition for you. Any questions or concerns I had were addressed promptly, making the whole process stress-free. I highly recommend Life Residential to anyone in search of a reliable and customer-focused tenancy agent. Their dedication to client satisfaction truly sets them apart.

Rishita · 4 September 2023

★★★★★ 5/5

Trustpilot

Great Renewal Contract Experience - Mr Kalidass

Our property is up for contract renewal and Mr Kalidass was handling our account. He was prompt in managing correspondences and managed to secure us a reasonable deal for the renewal. This was aided by Mr Colm as well. Many thanks to the Life Residential team.

Ivan · 12 March 2022

★★★★★ 5/5

Trustpilot

Great work from Abbey

Great work from Abbey. Very prompt and professional. Got the desired result in the renewal of my tenancy. Thank you Abbey.

Erhan · 13 April 2024

★★★★★ 5/5

Trustpilot

Rosita is super helpful and incredibly…

Rosita is super helpful and incredibly responsive - she arranged a repair for me recently and it was super smooth sailing.

Rawan · 10 April 2024

★★★★★ 5/5

Google

Hey hey London, need a dream work with Stephen Saidu to Help us out with our research. Always proactive and with a smile that makes you questioning. Always over delivering and a professional. Thanks you sir.

George · 27 April 2024

★★★★★ 5/5

Trustpilot

Good And Fast Service

The replies from Abby Gooptu were quick and answered all of my questions I had regarding my renewal of contract.

Winston · 22 April 2024

★★★★★ 5/5

Trustpilot

Tenancy Agreement Renewal

Jessica from Life Residential assisted us with renegotiation and renewal of our tenancy agreement and was a pleasure to work with.

Adam · 19 December 2025

★★★★★ 1/5

Google

Worst real estate agency in London. Their response time is a week. I was looking to rent a flat in Westgate as I previously lived their, used to hear from the tenants which rented through this agency that their customer service is ridiculous but I have experienced it my self and it’s true. Their agent “Bruce” wasted my time for a week and he didn’t even reply to half of my messages. Stay away from them.

Tiam · 25 October 2023

★★★★★ 5/5

Trustpilot

Very helpful property manager

Katie is my property manager and is extremely helpful. She is very responsive when I have any requests for changes needed in the apartment.

Ash · 22 January 2024