Trusted Agent profile
★★★★★
386 reviews across 2 platforms
54 The Mall, Ealing, London, W5 3NE, Ealing W5 3NE
Foxtons's Ealing office at 54 The Mall is rated 3.8 out of 5 across 386 reviews on two platforms, including 243 Google reviews rated 4.4. The 143 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Ealing office, from every platform, shown as written. First names only.
5/5
GoogleI have been communicating with Chris Cooper at Foxtons Ealing over the last 3 months whilst in search for a rental property. I wish to thank Chris for his wonderful service and professional communication throughout the time. After a long search, we finally found a beautiful home to rent through Chris. He has been great to work with. 😊 …
5/5
GoogleAdam Rharib is your dream estate agent when looking for a property. He managed to show me exactly what I was looking for even in a crazy rental market. Always willing to go above and beyond to find you the perfect property! He’s the first person I’ll be coming back to when I’m next looking for a new home.
5/5
GoogleJessica took very good care of us, showing lovely property meeting our unique requirements! Jessica is extremely professional, kind and friendly which made our appointment extremely pleasant. Thank you so much for your help finding our new home!
1/5
TrustpilotFive years a tenant, then a masterclass in incompetence at the end
I rented a property managed by Foxtons for five years and one month. We paid rent on time every month and never had a complaint raised against us. Then we tried to leave.
1/5
GoogleThey require a lot and a lot and a lot of paperwork. Their appointments are fake. They do not respect anyone. Their only concern is to take money from you and then say goodbye to you. Every day they lie and do not answer the phone. It was the worst experience of my life. Other than that, their apartments are very expensive.
4/5
GoogleI am happy with the service received from Foxtons. During my property search I have dealt with Nikita and she was always very helpful and kept in touch. At the end, I didnt buy any prperties, but Nikita still kept in touch to see my progress and if I needed any other help. Thank you so much, I am sure I will be back again once I do decide to start looking for properties again.PositiveResponsiveness
5/5
GoogleI was a solo buyer nervously looking to buy a flat in Ealing, and Bianca at Foxtons was the ultimate guide. She worked with me early in my search process, and the way she put together viewing options really helped me to get a feel of the available stock. It's a shame my ideal property wasn't from Foxtons in the end, but if Bianca hadn't guided me through the area I probably wouldn't have been so decisive. Thank you Foxtons for the 5-star service!
5/5
GoogleAfter two years of unsuccessful attempts to sell my flat in Ealing through other real estate agents, I have decided to appoint Foxtons Ealing. It took only a few months for their agents Andy Hoad and Bianca Prozsa to find a buyer and conclude all necessary transfer arrangements. Extremely accurate and professional. I highly recommend them to any prospective sellers.
Thank you Dimitrije Unkovski for your highly recommended review. Sophie, Foxtons Ealing Estate Agents Get it done with London’s number 1!
1/5
TrustpilotFoxtons’s account’s department have bad…
Foxtons’s account’s department have bad ethical practices.The charged me as a landlord 3 years commission & after six months again charged me 2 years commission for the same property.when I complained they credited part of the commission but after a week they recharged me some more commission.As the tenant rent is deposited directly into Foxtons’s account I cannot do much about it and am finally taking them to court for fraudulent activity.
5/5
GoogleProcess was smooth, helpful at all times and quite fast in processes, while being short-staffed because of the quarantine. Assisted by Angat Kamboh, I had updates and clear understanding of the process. He even called me to update me about approval of my offer on a Sunday and send me all paperwork same day, although it was his off day. Much appreciated that. Paperwork process was very easy to follow online. Very good first experience. Thank you Angat
5/5
GoogleOur freehold property in W5 was a great home and workplace for 40 years but was not selling with several other local agents for sometime. However, Miriame Eshtehardi and Andy Hoad worked extremely hard to make a successful sale recently and we would like to commend their persistent and patient efforts without any reservation!
5/5
GoogleMy partner and I recently rented an apartment through Foxtons & dealt with Mohammad. Not only did he go above and beyond for us, he listened and made us feel comfortable throughout the whole rental process. I appreciated the effort Mohammad made from start to finish and highly recommend renting through this agency.
5/5
GoogleWe purchased a freehold house through the Ealing Foxtons office - Andy and Miriame were excellent and very helpful throughout in terms of providing information and keeping the transaction moving.
5/5
GoogleI’d like to say to anyone concerned that Miriame at Foxtons was quite simply AMAZING. She really does go above and beyond in order to see the house sale go through as smoothly as possible . So Thankyou mirriame . I’ll msg you at some point re somewhere for me to purchase . A wonderful really lovely woman . 💫💫💫 Christine tarnowska x
Hi Christine Stallworthy, Thank you for your review! Sophie, Foxtons Ealing Estate Agents Get it done with London’s number 1!
5/5
GoogleWhile we are still in the process of finding the right accommodation, I couldn't wait to express our gratitude for the ongoing support and dedication of Mohammad from Foxtons. Despite the challenges of our search, Mohammad's commitment to ensuring we find the perfect fit has been unwavering. The professionalism and attentive service provided by Foxtons, have not gone unnoticed. Thank you, Foxtons. Highley recommended.
To you M Aljoundi for your recommendation. Sophie, Get it done with London’s number 1!
1/5
TrustpilotThe worst and the most disgusting…
The worst and the most disgusting service ever! They agreed with a young lady and her elderly parents on my property for renting even though I had rejected the application.
5/5
GoogleI dont usually do review but just wanna say a massive thank you to Hoeda! She have been truly AMAZING helping us found ours fantastic flat and also been very patient with us with all the questions we needed answers. Hoeda super friendly and with a great personality you definitely wouldn’t be disappointed if she is your agent. Thanks again Jamie, Selma & Elvis
5/5
TrustpilotGreat experience overall
Great experience overall, especially from Ciara Ryan
1/5
TrustpilotI would strongly caution anyone against…
I would strongly caution anyone against using Foxtons when purchasing a property. Our experience was deeply disappointing and handled with a complete lack of professionalism, integrity and basic transparency.
5/5
GoogleI’ve rented with Foxtons for around 12 years, and overall, my experience has been very good. I’d like to mention the great service from my most recent property manager, Jordanna Peter. She was always professional, supportive, and maintained prompt and clear communication. Her attention to detail and quick responses helped make everything run smoothly. Additionally, I’ve had the pleasure of knowing Chris Cooper since 2013. Chris always approached everything with a genuine, caring attitude that added a human touch to the viewings he professionally presented as a Letting Agent. I’m grateful for the good service provided by Jordanna, Chris, and the team. Last but not least, I’d like to acknowledge the great support and understanding from Will Pitt, especially during the challenges of Covid. They’ve made my rental experience smooth, and I would recommend Foxtons to anyone looking for reliable and attentive property management.
5/5
TrustpilotStaff excellent
Staff excellent. Lots of way communication.
5/5
GoogleI was earlier looking for a new property to rent. Rooheen helped me a lot. He understands my requirements and introduced various options for me to consider. I’m a quite picky person when it comes to renting but he was always passionate and willing to show me around different properties. Great experience overall.
Thank you Xinran Li for your review. Sophie, Foxtons Ealing Estate Agents Get it done with London’s number 1!
5/5
GoogleI'm really grateful Juliano from Foxtons, we had few viewings in the area, and I found a perfect place, he was very responsive and helpful from beginning till the end of the deal, all they time agent and Foxtons team was in contact with me, so I really can recommend them
Thank you Vika Ragozina for your review. Sophie, Foxtons Ealing Estate Agents Get it done with London’s number 1!
5/5
GoogleBianca is very professional and helpful. She knew my requirements and tried her very best to search properties for my family. She is always cheerful and not pushy at all.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Foxtons's Ealing office has 386 reviews across two platforms: 243 on Google, 143 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Foxtons Ealing is rated 3.8 out of 5 across all 386 reviews, and 4.4 out of 5 on Google from 243 reviews, checked 9 October 2026.
Foxtons Ealing, 54 The Mall, Ealing, London, W5 3NE, Ealing W5 3NE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.