Jackson Grundy Duston Northampton reviews

★★★★★ 5/5

Google

Had a lovely experience with Ricky and Becky from Jackson Grundy in buying our home. Ricky recommended a solicitor to us who was very responsive and Becky was very patient with my many questions about the whole process and always on top of things. Would definitely recommend!

Jennifer · 4 August 2022

★★★★★ 5/5

Google

Thank you, Jackson Grundy, located on Duston Main Road, for delivering exceptional service and support during a challenging relocation. Your communication was outstanding, and you certainly went above and beyond! I highly recommend this agent to anyone in need of moving assistance. Becky, in particular, played a crucial role in ensuring a seamless house purchase. Her incredible abilities to effectively communicate with solicitors and sellers enabled us to receive our house key punctually. Becky, thank you immensely for your invaluable help.

38 · 6 November 2023

★★★★★ 5/5

Trustpilot

Would recommend Jackson Grundy Duston

Becky was brilliant and supportive during my house move and sale. She was always professional, warm and friendly on the phone and in person and helped to push things forward

Ann · 18 November 2023

★★★★★ 5/5

Google

Superb service by all members of the Jackson Grundy, Duston branch. Able to offer an abundance of help and support during a very stressful time. Special mention to Becky and Ricky, who have been exceptional. And we cannot thank you enough!

Rebecca · 1 January 2023

★★★★★ 5/5

Google

Fantastic team at Jackson Grundy very helpful in finding my new home they really couldn’t do enough especially Becky who really did go the extra mile chasing up everyone and keeping my move on track. A big thank you to the team👍 …

Lee · 5 October 2022

★★★★★ 5/5

Google

Jackson Grundy recently sold our family home. We had a fantastic experience - with Becky, Chris and team supporting us throughout - taking the stress out of the moving process. They are incredibly knowledgeable, proactive and professional. I would strongly recommend. Thanks all!

Mark · 3 October 2022

★★★★★ 5/5

Google

Although comprised of a small team, Jackson Grundy provided an excellent service and supported us through the house buying and selling process effectively and efficiently. We would highly recommend using their services.

Michael · 29 August 2025

★★★★★ 5/5

Google

I recently purchased a property in Northampton with them and the agent Becky was always helpful, attentive and kept me updated through the whole process. Everything went smoothly, all the way to exchange and completion.

David · 2 March 2023

★★★★★ 5/5

Google

Everyone was really helpful and put us at ease throughout the sale of our home. They were really good at keeping in touch and always answered any questions we had. We are really grateful to Jackson Grundy and the Duston team who were always on hand and gave us an excellent service. Would definitely recommend the team to anyone. Thank you for helping us sell our home in Duston to enable us to do our dream move.

Sue · 22 August 2023

★★★★★ 5/5

Trustpilot

The 5 star company

The 5 star company, which help me in getting my dream house, all the staff in jackson grundy is professional to make your house buying journey a piece of butter. I specially want to mention Becky Toone, who is always proactive to help me if I stuck anywhere in the process. Highly recommended Jackson Grundy.

Preet · 16 October 2024

★★★★★ 5/5

Google

I Cannot recommend Jackson Grundy Duston enough! I spoke with Becky first off to arrange viewing on a house we wanted to see, which was easy and saw it the same day!! We met Ricky at the house and he was lovely, told us everything we needed to know which resulted in us putting an offer in and them accepting it same day! We then met Chris who came and viewed our house to put on the market, he was so nice and put me at ease with everything I needed to know etc. Our house was then sold within 24 hours, which was amazingg! I then had frequent contact with Becky along the process and she made me feel at ease, answered any questions and just a genuine lovely lady to speak too! We would definitely use Jackson Grundy again!

Emma · 3 May 2023

★★★★★ 5/5

Trustpilot

Highly recommended service

Although comprised of a small team, Jackson Grundy provided an excellent service and supported us through the house buying and selling process effectively and efficiently. We would highly recommend using their services.

Michael · 5 August 2025

★★★★★ 5/5

Google

Superb service from start to finish. Kept up to date with what was happening and when the original sale fell through got us a new buyer within 2 days. Everyone in the office very helpful. Would definitely recommend the team at Jackson Grundy.

Colette · 26 March 2025

★★★★★ 5/5

Trustpilot

There was always someone at the end of…

There was always someone at the end of the phone to answer any queries. Polite and very helpful.

Eileen · 20 March 2024

★★★★★ 5/5

Google

I would absolutely recommend Jackson Grundy Estate Agents especially the lovely Becky who has been there for me every step of the way with our challenging house purchase, she has never missed a follow-up call has chased when chasing was needed or just called me even if there wasn't any news just to reassure me, she definitely went well above and beyond what was expected of her, so I would like those in head office to know that she is an absolute credit to your organisation and I couldn't have got through this time without her!

Alison · 3 April 2023

★★★★★ 5/5

Google

The Jackson Grundy team went above and beyond during my house sale. Communication was second to none and constantly kept me informed at all stages of the process even during a very tricky sale at times. An extremely knowledgeable and helpful team!

Info · 26 March 2025

★★★★★ 5/5

Google

Jackson Grundy Duston and Becky in particular have been amazing during my very difficult and stressful moving process. Becky goes above and beyond for her clients and I can honestly say I couldn’t have done this without her. Thank you so much!

Claire · 26 March 2025

★★★★★ 5/5

Google

Excellent service throughout the whole marketing and sales process. Becky and the team helped us throughout the whole process and went above and beyond to get us to exchange, even hand delivering contracts to solicitors!

Stephen · 2 December 2022

★★★★★ 5/5

Google

The Jackson Grundy team at Duston has been very helpful towards purchasing my first property would reccomend

Pur3 · 26 March 2024

★★★★★ 3/5

Trustpilot

Not great from my experience.

This is a strange agency, they have a specific office for houses over 400k but not really providing the service needed to sell such houses in prestigious locations. The house wasn't selling and getting very few viewings, however JG did not once proactively speak to me to see what could be done to make the house more appealing. Whether that be reduce the price or if work needed doing the house, I made it very clear to them that they are the professionals in this field and would be open to what ever they thought needed doing. We reduced the price but this was by our own conclusions about the market not from any advise given from JG. The other issue I had was with their photos, very poor done by themselves not using a wide angel lens. When I suggested they needed to use a wider angle lens they said they don't use wide angle lenses. Which is very short sited of them.The new agents we are using seem to be on a different level, they are using professional photographer and the photos have turned out amazing. They are confident about their ability so there is no tie in periods and they have taken the time to get to know the house and all the details.Also they kept trying to get different people from various offices to do the viewings which I specifically said they shouldn't for obvious reasons.If you are selling a large property over 400k stay away there are much better agents who for less will do a better job.

Ashish · 2 November 2020

★★★★★ 5/5

Google

Lovely and efficient people to deal with. Had a very swift timeline in terms of initial meeting to having an accepted offer, every point after that was well organised and dealt with in a friendly manner. Many thanks to the team!

Abigail · 26 March 2025

★★★★★ 5/5

Google

Sold and bought through Jackson Grundy - excellent professional service throughout - we actually visited a number of properties through various J-G offices and various other agents. Without a doubt J-G consistently stood out as the best. We were delighted with the marketing of our original property, and with how quickly and well J-G pro-actively understood our needs. Very responsive when we had questions or wanted another visit. Never pushy, it felt like we were dealing with friends. Many thanks!

Allan · 31 January 2023

★★★★★ 5/5

Google

Just truly amazing! Thank you for your efforts, support and kindness. Our sale wasn't successful first round, but always felt such a big support and help. Thank you again! Would honestly recommend to anyone. Best estate agency! Irma and Audrius

Irma · 26 March 2025

★★★★★ 5/5

Google

Would highly recommend very helpful and kept you informed of the sale etc Would like to thank Ricky for all his help and support through the sale of the property and Becky for the after sales

Claire · 1 August 2022