Every review we hold for the Duston office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommend
I have lived in Northampton since 2014 and moved house 3 times. Each time I have ended up using Jackson Grundy to either buy or sell and I can hands down say they are by far the best estate agents in Northampton. The communication, effort and friendliness is second to none. On this occasion I sold through them and Becky from the Duston branch handled the sale which without her would have been a very stressful process. She went above and beyond for us. When people complain about estate agent fees I can vouch to say Jackson Grundy are worth every penny and would highly recommend for selling your house!
Steve · 16 December 2024
Agent replied · 8 June 2026
Wow, thank you so much for your amazing feedback and continued trust in us over the years! It really means a lot to hear that you’ve had consistently positive experiences. We’re thrilled Becky was able to make this sale as smooth as possible for you, and we’ll be sure to pass on your kind words. Thank you for your recommendation, we truly appreciate it! Wishing you all the best in your new chapter! 😊
★★★★★ 5/5
GoogleWe have nothing but praise for the Jackson Grundy Duston branch. Becky was always there to answer any questions and was a major help when things started to slow down and drag on. From start to finish the service has been spot on and Becky kept us informed at every stage, working hard to make things happen. A pleasure to deal with and we would have no hesitation recommending them.
Ian · 31 May 2022
Agent replied · 31 May 2023
Thank you very much for taking the time to leave such positive comments regarding your experience with Becky and the team Ian. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleWe can't speak highly enough of Becky, Chris and the team at the Duston branch of Jackson Grundy, not only did they sell our home quickly but they put in a massive effort and time to make sure the sale was completed as soon as possible so that we move to our dream location. We would highly recommend them to anyone wanting to move.
Ben · 2 December 2022
Agent replied · 31 May 2023
Thank you so much for your kind words and positive rating Ben, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleBecky Toone was exceptional brilliant with her customer service. Through and through her involvement was outstanding... She made sure everything that was required to get to completion stage was done. Up to date information questions her tenacity helped a great deal she is an asset to Jackson Grundy.. Would love to work with her on other projects.....
Imperial · 2 July 2023
Agent replied · 1 August 2023
Thank you so much for leaving such a positive review and rating of your experience with Becky and the Duston team, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleThe service I received from Jackson Grundy, Duston, was excellent.
Becky was marvellous all through the inspection period to the time of exchange of contracts. In fact all staff members were warm and helpful to me. It was really a great experience using Jackson Grundy Estate Agents.
I would recommend them to anyone, anytime for a seamless property purchase.
K · 1 May 2023
Agent replied · 31 May 2023
Thank you so much for your kind words and positive rating, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
Trustpilot10/10
Jackson Grundy were brilliant with me. They’re trustworthy, professional and diligent! So much so that I’d never use another estate agent. I cannot recommend them enough! Brian, Louise and Natalie were fantastic from start to finish!
Jordan · 12 September 2024
Agent replied · 22 October 2024
Thank you for your kind words. We're glad to hear you had a positive experience, and we appreciate your recommendation. We will pass this onto Brian, Louise, and we're always here if you need us in the future.
★★★★★ 5/5
GoogleJust wanted to pass on our thanks to Becky at Jackson Grundy, Duston Main Road. Thank you for such excellent service and support throughout a complex move. Great communication and certainly went the extra mile!! I would recommend this agent to anyone looking to move. Both sale and purchase sorted 👌. …
Alycia · 28 October 2023
Agent replied · 24 August 2024
Thank you so much for your kind words and positive rating Alycia, we will be sure to pass it onto Becky. Best regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleBecky was amazing through the whole process and a big big help for us. Thank you Becky for your amazing service
Lorenco · 26 March 2025
Agent replied · 24 August 2024
Thank you for your 5 star review Lorenco. We're delighted to hear that Becky provided you with excellent service. We'll be sure to pass on your appreciation to her. Kind regards, Alex -Jackson Grundy
★★★★★ 5/5
TrustpilotJackson Grundy Mortgage Advisor
I saw Louise for mortgage advice and couldn't be happier with the service. Louise is so friendly, professional, reassuring and knowledgeable. Could not recommend her highly enough. Would give 6 stars if I could.
Owain · 18 September 2024
Agent replied · 22 October 2024
Thank you for your amazing feedback! We're so glad to hear that Louise provided such a friendly, professional, and reassuring service. It's wonderful to know you had such a positive experience and felt well-supported. Your glowing recommendation, and the extra star, means a lot to us!
★★★★★ 5/5
GoogleThanks for your review!
Jackson Grundy
Recent House Sale
We have recently sold Mums property through Jackson Grundy Duston Branch.
It has been a difficult & emotional time for my Sister & I for many different reasons, one being the distance I live from Northampton..
The team at JG have been amazing, Supportive compassionate, professional and keeping us informed every step of the way..
Special shout out for Becky & Megan
Thank you all..
Mrs S Barlow
Date of experience: 22 February 2024
Shayle · 11 October 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave us such a positive review! We greatly appreciate your feedback and are delighted to hear about your experience with our Duston branch & kind words about Becky & Megan. Best wishes, Alex - Jackson Grundy
★★★★★ 5/5
GoogleWe recently sold our house with Jackson Grundy.
Chris Becky and Megan were very good and helped us with everything and had answers to all my questions I had.
Even fetching and taking paper work to our solicitors because we had a family emergency a few days before we moved..
Jamie · 22 August 2023
Agent replied · 24 August 2024
Thank you so much for your kind words and positive rating Jamie, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy
★★★★★ 5/5
TrustpilotI had the best and most incredible…
I had the best and most incredible experience with Jackson Grundy! Becky Toone from the Duston branch was the most friendly, hardworking, and amazing estate agent someone can have !!! She was in charge of our sellers property yet dedicated time and effort to help us and update us when no one would!! She went above and beyond when our own agency refused to do so. Without her hard work and dedication our housing process would have taken so much longer to complete. We could not be more thankful and grateful to have had her lead and push the progress of our housing. I recommend Jackson Grundy to everyone !
Rania · 17 August 2024
Agent replied · 22 October 2024
Thank you so much for your fantastic review. We're delighted to hear that Becky went above and beyond to assist you throughout the process. It means a lot to us that her dedication made such a difference, and we're grateful for your recommendation. We'll be sure to pass on your kind words to Becky and the team at the Duston branch.
★★★★★ 5/5
TrustpilotWe used the Long Buckby office to sell…
We used the Long Buckby office to sell an elderly relations property after he died.
The staff were very helpful and made the experience for us very easy at a difficult time
Lynne · 15 February 2026
Agent replied · 24 February 2026
Thank you for your kind words.
We are very sorry for your loss and are glad we could make the process a little easier for you during such a difficult time. Your feedback means a great deal to our Long Buckby team.
★★★★★ 5/5
GoogleJackson Grundy was easily the best estate agents we have ever used. Their professionalism, knowledge of the area and all round service was exceptional. A special mention to Becky who advanced our sale smoothly ensuring constant communication and resolution of queries between all parties., including both sets of solicitors. Thank you.
Karen · 1 April 2023
Agent replied · 31 May 2023
Thank you so much for leaving such a positive review and rating of your experience with Becky and the Duston team, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleNothing but praise for Jackson Grundy, in particular Becky, who made the long drawn out process of selling our property more acceptable. Their true professionalism was well noted. This is the second time we have dealt them and would not hesitate to go to them again should the need arise.
John · 1 May 2023
Agent replied · 1 August 2023
Thank you so much for taking the time to leave such a kind review of your experience with Becky and the team John. And thank you for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotWell done to the Jackson Grundy Duston team
Well done to Becky and the team at the Duston office of Jackson Grundy for handling the house sale for me. I was kept informed all the way through the process from start to finish with regular updates.
Chris · 19 February 2024
Agent replied · 22 October 2024
Thank you for your positive feedback! We’re glad to hear that Becky and the Duston team kept you well-informed throughout your house sale. If you need any further assistance, don’t hesitate to reach out. Thanks again for choosing us!
★★★★★ 5/5
GoogleFrom our initial viewing through to our exchange of contracts, both Megan and Becky were very helpful, thorough and professional. Having gone through several house purchases/sales, this is the best experience I've had of an estate agent. Thank you to both of you.
Craig · 28 October 2023
Agent replied · 24 August 2024
Thank you so much for your kind words and positive rating Craig, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy
★★★★★ 5/5
GoogleWe had a very difficult and long house sale, Becky, Chris and Megan were absolutely incredible from start to finish. Could not speak more highly of the Duston branch team. Would recommend to anyone. Thank you
Rosie · 26 March 2024
Agent replied · 24 August 2024
Thank you so much for your kind words! We're thrilled to hear that Becky, Chris, and Megan provided exceptional service. We strive to make the process as smooth and stress-free as possible for our clients, and it's wonderful to know that we succeeded in doing so for you. Your recommendation means the world to us, and we're grateful for the opportunity to assist you. If you ever need anything in the future, don't hesitate to call. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
TrustpilotAn impeccable service
We used the services of Jackson Grundy in Kingsthorpe to sell our late father's home and highly recommend them. The whole process has been seamless thanks to Anna and her colleagues. Apart from finding a buyer so quickly, they also recommened a solicitor and kept us updated regularly on the process. Anna responded to emails within hours, even following up on our solictor's emails to ensure things went smoothly. A great service at a very reasonable fee. Thank you so much!
Lou · 12 June 2023
★★★★★ 5/5
GoogleYet another sale where Ricky has supported me. It has been a rollercoaster ride full of rants and tears, but Ricky has been there for me and listened to it all - always managing to calm me down and give me advice for the next step. Wouldn't have gotten through it without him. Couldn't recommend more highly!
C · 1 August 2022
Agent replied · 1 August 2023
Thanks so much Charlotte for leaving such a lovely review, it means a lot. It's great to hear you felt supported along the way and we're proud of how much Ricky cares about his job and his clients. All the best, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotJackson Grundy the best!!
Thank you for all your help these past few months. Your hard work helped us find our dream home, and we couldn’t be more grateful or excited about this milestone.
Mr Becky, you are the best!!
Ludmila · 3 December 2025
Agent replied · 26 December 2025
Thank you so much for your lovely message! We’re absolutely thrilled that we could help you find your dream home, it’s such an exciting milestone, and it means a lot to hear how happy you are.
Becky and the whole team really appreciate your kind words. Wishing you many wonderful memories and happy moments in your new home.
★★★★★ 5/5
GoogleI recently bought a house through Jackson Grundy Estate Agents, and I couldn't be happier with the service I received. Their team was incredibly professional and supportive throughout the entire process. Communication was excellent, and they were always available to answer my questions. I highly recommend Jackson Grundy for anyone looking to buy a property!
Natasa · 17 May 2025
Agent replied · 26 January 2026
Thank you so much for your kind words and recommendation. We’re thrilled to hear you had such a positive experience buying your home through Jackson Grundy. Wishing you all the very best in your new home. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleI can t find words to thanks the agency Jackson Grundy Estate Agents and especially Becky and Ricky for yours help given during the process of buying the house.Mortgage advisor from agency was very good .Becky has been absolutely incredible. Very prompt communication and super friendly.Thank you so much for all .With regards,Radu.
Radu · 5 October 2022
Agent replied · 31 May 2023
Thank you both so much for your kind words and positive rating Radu, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotExcellent services
I recently bought a house through Jackson Grundy Estate Agents, and I couldn't be happier with the service I received. Their team was incredibly professional and supportive throughout the entire process.Communication was excellent, and they were always available to answer my questions. I highly recommend Jackson Grundy for anyone looking to buy a property!
Natasha · 16 May 2025
Agent replied · 8 June 2026
Thank you so much for your kind words and recommendation. We're delighted to hear you had such a positive experience buying your home through Jackson Grundy. It was a pleasure to support you throughout the process, and we wish you all the very best in your new home.
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