Every review we hold for the Duston office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe were so pleased to have worked with…
We were so pleased to have worked with Jackson Grundy in Duston! Olivia, Meghan and the whole team were so wonderful and always available to help. We are so pleased with our new house and have their team to thank! 10/10!
Gabriella · 5 June 2026
Agent replied · 8 June 2026
Thank you so much for your fantastic review. We are delighted to hear that you had such a positive experience with Olivia, Megan, and the rest of the team. It was a pleasure helping you with your move, and we are thrilled that you are so happy in your new home. Your kind words mean a great deal to us, and we will be sure to pass your feedback on to the team. Thank you for choosing Jackson Grundy.
★★★★★ 5/5
TrustpilotI’ve used Jackson Grundy 3 times now…
I’ve used Jackson Grundy 3 times now and every time they have been nothing but amazing. Becky has been amazing at keeping us informed throughout the whole process and Chris making the selling process smoothly. I cannot recommend them enough
Jade · 5 March 2025
Agent replied · 8 June 2026
Thank you so much for your continued trust in Jackson Grundy. We're thrilled to hear that Becky and Chris provided you with exceptional service throughout your experience. We truly appreciate your support and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotBecky is great to deal with both as a…
Becky is great to deal with both as a buyer and seller, Becky responded quickly to any questions I had, and was always helpful. I wouldn’t hesitate to use Jackson Grundys Duston branch in the future.
Scott · 18 April 2025
Agent replied · 8 June 2026
Thank you so much for your kind words. We're so pleased to hear you had a great experience both buying and selling with us and look forward to helping you again in the future!
★★★★★ 5/5
GoogleHighly recommend.
As a first-time buyer with no experience in the complex world of property transactions, looking for my first home seemed like a daunting task. Luckily, I came across Jackson Grundy who alleviated my fears with their professionalism and attention to customer from the very start.
Becky was absolutely fantastic throughout the whole process, answering my numerous questions, providing advice and recommendations, and most importantly engaging in a regular and meaningful communication at every step of the process. She was always on top of any developments and went above and beyond to ensure the process ran smoothly from start to finish.
The same applies to the Jackon Grundy's finance department who were also great in responding in a prompt and efficient manner to every development that needed their attention.
Konstantin · 5 October 2022
Agent replied · 31 May 2023
Thank you so much for your kind words and positive rating Konstantin, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleFrom start to finish there is not a bad word I can say from the duston branch, Chris was great on the valuation. Nicky helping us find the right house, and becky who I dealt woth the most, from the sale of my house to the purchase of my new house, becky couldn't of been more helpful, always keeping me updated chasing solicitors. Becky was amazing. Thank you so much for all you support and help. I highly recommend Jackson Grundy the duston branch.
Reggie · 3 October 2022
Agent replied · 31 May 2023
Thank you so much for leaving such a positive review and rating of your experience Reggie, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleA big shout out to Brandon and Becky at Jackson Grundy, Duston for all their help with our recent house move. Nothing was too much trouble and they always kept us updated throughout. Thank you!
Paula · 26 March 2025
Agent replied · 24 August 2024
Thank you so much for taking the time to share your experience! We're delighted to hear that the team provided exceptional service during your house move. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleWe purchased a house which was marketed by Jackson Grundy - Becky and the team were excellent from start to finish. Becky went the extra mile to keep us informed and resolve issues that arose.
Naomi · 26 March 2025
Agent replied · 8 December 2024
Thank you for sharing your experience with Becky and the team at Jackson Grundy. Becky takes great pride in providing clear communication and going the extra mile to resolve any issues, and it’s wonderful to see her hard work reflected in your kind words. We hope you’re settling into your new home and making it your own. If there’s anything further we can assist you with, please don’t hesitate to get in touch. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleFantastic service, super helpful and always prompt - with special thanks to Ricky and Becky for all their efforts helping us secure our first home.
We viewed a number of properties in the area prior to purchasing, and always felt as though Ricky was on our side. Not once did we feel pressured into making an offer and always felt that Jackson Grundy had our best interests in mind.
After making an offer, Becky did an amazing job of keeping us informed of any updates along the way. When we reached a stumbling block, Becky was great in liaising between us and the seller and getting the matter resolved quickly and decisively.
Both made the whole process as stress-free as possible and we can't thank you enough for everything you've done for us these last 3 months.
If/when we come to sell the property, Jackson Grundy will be our only consideration, and we wouldn't hesitate to recommend you to friends and family in future.
Many thanks and best wishes,
Tyrone and Laura
Tyrone · 31 May 2022
Agent replied · 31 May 2023
Thank you both so much for taking the time to leave such a thoughtful and positive review of your recent experience with Becky, Ricky and the team...it is greatly appreciated. Many thanks for your custom and we wish you every happiness in your first home. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleI became charged with selling my deceased sisters home back in 2024 and chose Jackson Grundy as the selling agent, where I met with Becky. A lovely lady who listened to my story with compassion, patience and understanding. With the help of her colleagues she found me a buyer who wanted a very quick transaction (6 weeks). Becky managed the conveyancing company with determination and the sale was completed within the 6 week deadline.
I found the whole experience very smooth and satisfying. Thankyou to the whole team and especially my main contact, Becky. I highly recommend Jackson Grundy Estate Agents.
Cliff · 26 April 2025
Agent replied · 26 March 2026
Thank you so much for your kind words and for taking the time to share your experience. We’re so sorry for your loss, and glad Becky was able to support you with compassion and care. Your recommendation means a lot to us, and we’ll be sure to pass your thanks on to Becky and the team.
Wishing you all the very best, The Jackson Grundy Team
★★★★★ 5/5
TrustpilotHelpful, professional and kind
I’ve used Jackson Grundy twice now and my experience has been nothing but great. Excellent communication, professional, helpful and kind! Miranda was a star and kept us in the loop throughout the whole process.
Ms · 31 March 2025
Agent replied · 8 June 2026
Thank you for your lovely feedback! We’re so pleased to hear that you’ve had such a positive experience with us not once, but twice. We truly appreciate your continued trust in Jackson Grundy and wish you all the best for the future!
★★★★★ 5/5
GoogleWe had a great experience selling our house through Jackson Grundy Estate agents.
Megan Jackson was very helpful with all our enquiries and really went beyond her job to be helpful to us. She remained calm and kind while sometimes we got stressed.
Angela Edgington was very professional and extremely helpful too.
When we had to go into the Duston branch all the staff were very friendly and helpful.
Thank you to you all
Mr and Mrs Sheridan-Wheeler
Bobby · 4 August 2022
Agent replied · 31 May 2023
Thank you so much for your kind words and positive rating Bobby, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotLovely People
At every stage of selling the house, Jackson-Grundy staff have been very professional, helpful, friendly, considerate and generally just lovely to deal with. When a buyer pulled out at the last minute, they could not have worked harder at finding another and, after exchanging contracts this week, I had a phone call to make sure all was well. Could not recommend than more highly!
Philip · 7 October 2025
Agent replied · 26 December 2025
Thank you very much for your thoughtful and generous feedback. We are delighted to hear that you felt supported and well looked after throughout the process of selling your property. It was our pleasure to assist you, particularly during the unexpected challenges, and we are so pleased that a successful outcome was achieved. Thank you again.
★★★★★ 5/5
TrustpilotBest Estate Agents in the area
Selling our home was made easy by all at the Duston branch of Jackson Grundy. Thanks to Chris and Brandon for the early sales stage with a huge thank you to Becky for her work in completing the sale. If you’re selling in the area, don’t look anywhere else.
Barry · 2 August 2024
Agent replied · 22 October 2024
Thank you so much for your kind words. We're really glad to hear that Chris, Brandon, and Becky were able to make the process of selling your home easier. Becky will be especially happy to know her efforts in completing the sale were appreciated. If you need anything in the future, we’re always here to help. Thanks again for choosing us.
★★★★★ 5/5
TrustpilotConsummate professional
This is the 3rd time I've returned to Louise for my Mortgage. She always puts me at ease and makes sure I'm kept fully informed about my options which takes so much stress out of the process. Alice was great too in supporting my application!
Steven · 30 September 2024
Agent replied · 22 October 2024
Thank you for your continued trust in Louise and our team! We're delighted to hear that she consistently puts you at ease and keeps you informed about your options, helping to reduce the stress of the mortgage process. We're also glad to know that Alice provided great support for your application. Your loyalty means so much to us, and we're here for you anytime you need assistance!
★★★★★ 5/5
GoogleWe would highly recommend Jackson Grundy Agents. Both Megan & Angela went above and beyond in helping us to sell our mums house. My sister and I live in Norfolk and Scotland respectively but they were always available at any time. We were kept well informed throughout and their friendly professionalism was exemplary. We would recommend them to anyone wishing to sell their property. We will never forget their kindness throughout a very difficult time.PositiveResponsiveness, Professionalism
Lynne · 25 August 2022
Agent replied · 31 May 2023
Thank you so much for taking the time to leave such a kind and positive review of your experience Lynne, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleFrom the moment we contacted Jackson Grundy we received a first class professional service - Chris, Becky & Megan combined to sell our house in a little over 3 weeks (22 days ) - after the sale had been agreed Becky did everything in her power to achieve completion, keeping all parties involved up to date with excellent communication, because of this we were able to move into our new home within 12 weeks of accepting the offer.
Well done to all involved it was great to receive such excellent service at such a trying time
Tony · 26 March 2025
Agent replied · 24 August 2024
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with the Jackson Grundy team during your house sale. We're grateful for the opportunity to assist you and are pleased that Chris, Becky and Megan were knowledgeable & helpful. If you ever need assistance in the future, please don't hesitate to reach out. Kind regards - Alex, Jackson Grundy
★★★★★ 5/5
GoogleI chose Jackson Grundy to sell our house because of positive experiences with them when viewing earlier. I was not disappointed. It took several months to get our sale over the line but throughout, the staff at Jackson Grundy were excellent. They made sure that whoever presided over a viewing had been properly briefed about the house and the situation and as far as I knew, they were always polite and welcoming. They ensured that our pets were safe throughout viewings (keeping external doors closed etc). They were also always punctual and always kept everyone informed. I could not have wished for better.
Nick · 26 March 2025
Agent replied · 9 November 2024
Thank you for such a thoughtful review Nick. We're thrilled to hear that your positive experience carried through every stage of your sale. We're so glad we could meet your expectations and make the process as stress-free as possible. Wishing you all the best in your next chapter. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleI have lived in Northampton since 2014 and moved house 3 times. Each time I have ended up using Jackson Grundy to either buy or sell and I can hands down say they are by far the best estate agents in Northampton. The communication, effort and friendliness is second to none. On this occasion I sold through them and Becky from the Duston branch handled the sale which without her would have been a very stressful process. She went above and beyond for us. When people complain about estate agent fees I can vouch to say Jackson Grundy are worth every penny and would highly recommend for selling your house!
Steve · 26 March 2025
Agent replied · 24 December 2024
Thank you so much for your wonderful feedback. We really appreciate your kind words and the trust you've placed in us over the years. We’re so glad that we’ve been able to support you through your moves in Northampton, and your recommendation means the world to us. Thank you again for choosing Jackson Grundy. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleJackson Grundy handled the sale of my house and from start to finish they were extremely helpful and informative. A lady named Becky was my point of contact and she went above and beyond throughout the process, was always happy to take my calls, answer any questions I had and was especially helpful with chasing and dealing with problematic solicitors! Overall very happy with my experience and would definitely use them again
Ricardo · 1 January 2023
Agent replied · 31 May 2023
Thank you very much for taking the time to leave such positive comments regarding your experience with Becky and the team Ricardo. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleWe have just completed the sale of our house through Jackson Grundy’s Duston office. We wouldn’t hesitate to recommend the service provided by Becky, Chris & Ricky. Our sale was agreed in 3 days and from then on Becky was constantly on the ball liaising with our buyer, and our respective solicitors. She kept us updated at every stage. This took the stress out of the process at a very difficult time for us.
A · 1 August 2022
Agent replied · 31 May 2023
Thank you so much for your kind words and positive rating, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleBecky from Jackson Grundy was really helpful throughout the whole process of buying my house. She kept pushing things forward, regularly checked that everything was going smoothly and kept me updated along the way. I really appreciate all her help and would definitely recommend her.
Gabriel · 5 October 2026
★★★★★ 5/5
TrustpilotWe went with Jackson and Grundy at duston with Becky our agent
We went with Jackson and Grundy at Duston. We had an amazing agent Becky she kept us up to date with everything and went above and beyond when we were getting anxious, I would highly recommend her nothing was too much, and I want to thank her once again and now we're in our forever home
Gill · 5 November 2025
Agent replied · 26 December 2025
Thank you so much for your wonderful feedback. We’re delighted to hear that Becky was able to support you throughout your move and make the process a positive one. It’s wonderful to know you’re now in your forever home. On behalf of Becky and everyone at Jackson Grundy, thank you and we wish you all the very best for the future.
★★★★★ 5/5
TrustpilotThe service received from Jackson…
The service received from Jackson Grundy was excellent. We are truly pleased with the house that was found for us. Anna, Ben and David and other members of their team were professional, showed dedication and support throughout our experience in selling and purchasing of our house.
Carol · 29 January 2026
Agent replied · 24 February 2026
Thank you very much for taking the time to share your feedback. We are delighted to hear that you are pleased with your new home and that your experience of selling and purchasing went smoothly. Anna, Ben, David, and the wider team will really appreciate your comments. It was a pleasure working with you, and we wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotThe team in the Wellingborough Road office
The team in the Wellingborough Road office handling the sale of my home were excellent in every respect.Tom, Will and Sandy made the entire process efficient, effective and stress-free. They offered me sound advice and gave me complete confidence. The sale was very smooth from start to finish. I would highly recommend them.
Andrew · 9 February 2024
Agent replied · 22 October 2024
Thank you for your kind words! We’re thrilled to hear that Tom, Will, and Sandy provided such excellent service and made the process smooth and stress-free. Your recommendation means a lot to us. If you need anything else in the future, don’t hesitate to reach out. Thanks again!
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