Jackson Grundy Duston Northampton reviews

★★★★★ 5/5

Google

I cannot thank Jackson Grundy in Duston enough. Becky was outstanding and always went above and beyond, particularly when things got tricky and stressful. I have never known an agent to be so proactive and supportive to all parties involved, remaining calm and level headed throughout. I have no hesitation in recommending Becky and the team!

Beccy · 26 March 2025

★★★★★ 5/5

Trustpilot

Superb

Rhys and Sam at the Daventry office were absolutely fantastic! From the moment I walked in, their friendly demeanour and wealth of knowledge put me at ease. They went above and beyond to address all my questions and concerns, making the entire process seamless and stress-free. No task was too big or too small for them, and their professionalism was truly commendable. I highly recommend Rhys and Sam to anyone in need of selling their home. Thank you both for your outstanding service

Lily · 14 February 2024

★★★★★ 5/5

Google

We cannot thank Jackson Grundy highly enough. Becky went above and beyond liaising with all parties for what turned out to be months to secure our cottage for us - and Megan was generous with her time and patience - always happy to help. A friendly and professional team and very highly recommended.

Kate · 26 March 2025

★★★★★ 5/5

Trustpilot

Effective, professional team

Effective sales marketing generated plenty of viewings by genuine buyers. Helpful team kept me informed during the process. Thanks to all members of staff who navigated the sales process - which due to circumstances beyond their control wasn't always as straight forward as it might normally have been! Recommend this branch of Jackson Grundy

Gordon · 28 May 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Becky, the estate agent who guided us through the process of purchasing our first home. From the outset, Becky exhibited efficiency and friendliness that truly set her apart. Becky's professionalism and expertise were evident throughout our entire home-buying journey. She navigated us seamlessly through the intricacies of the process, making what could have been an overwhelming experience remarkably smooth. What stood out most about Becky was her genuine friendliness. She went beyond the standard expectations of an estate agent, taking the time to understand our needs, preferences, and concerns. Her warm demeanour and approachability made the entire process stress-free and enjoyable. Becky's commitment to excellent customer service was evident in her responsiveness and willingness to go the extra mile. Whether it was answering our numerous questions, providing valuable insights, or coordinating with various parties involved, Becky was always there for us. In the fast-paced world of real estate, Becky's efficiency was a breath of fresh air. She ensured that deadlines were met, paperwork was in order, and negotiations were handled with finesse. Her organisational skills and ability to keep things on track were instrumental in turning our dream of homeownership into a reality. What truly set Becky apart was her dedication beyond the completion. She provided thoughtful follow-up calls once we had moved in, ensuring that our transition into our new home was smooth. Additionally, her insights into local contacts and recommendations for nearby shops and services were invaluable, helping us quickly become familiar with the area. Overall, working with Becky was a real pleasure. Her professionalism, friendliness, and dedication to her clients make her an outstanding estate agent. If you're in search of someone who combines efficiency with a personal touch, Becky is undoubtedly the agent you want by your side. We are immensely grateful for Becky's guidance and support throughout this process. Thanks to her, we now have a place to call home, and we couldn't be happier. We wholeheartedly recommend Becky and her team to anyone in need of a top-notch estate agent.

Claude · 20 November 2023

★★★★★ 5/5

Trustpilot

Exceptional Service from Becky - A Dream Home Journey

I recently had the pleasure of working with Becky, the estate agent who guided us through the process of purchasing our first home. From the outset, Becky exhibited efficiency and friendliness that truly set her apart.Becky's professionalism and expertise were evident throughout our entire home-buying journey. She navigated us seamlessly through the intricacies of the process, making what could have been an overwhelming experience remarkably smooth.What stood out most about Becky was her genuine friendliness. She went beyond the standard expectations of an estate agent, taking the time to understand our needs, preferences, and concerns. Her warm demeanour and approachability made the entire process stress-free and enjoyable.Becky's commitment to excellent customer service was evident in her responsiveness and willingness to go the extra mile. Whether it was answering our numerous questions, providing valuable insights, or coordinating with various parties involved, Becky was always there for us.In the fast-paced world of real estate, Becky's efficiency was a breath of fresh air. She ensured that deadlines were met, paperwork was in order, and negotiations were handled with finesse. Her organisational skills and ability to keep things on track were instrumental in turning our dream of homeownership into a reality.What truly set Becky apart was her dedication beyond the completion. She provided thoughtful follow-up calls once we had moved in, ensuring that our transition into our new home was smooth. Additionally, her insights into local contacts and recommendations for nearby shops and services were invaluable, helping us quickly become familiar with the area.Overall, working with Becky was a real pleasure. Her professionalism, friendliness, and dedication to her clients make her an outstanding estate agent. If you're in search of someone who combines efficiency with a personal touch, Becky is undoubtedly the agent you want by your side.We are immensely grateful for Becky's guidance and support throughout this process. Thanks to her, we now have a place to call home, and we couldn't be happier. We wholeheartedly recommend Becky and her team to anyone in need of a top-notch estate agent.

Claude · 14 November 2023

★★★★★ 5/5

Trustpilot

Tanya was amazing

Tanya was amazing! I have dealt with other estate agents recently and none were as warm and friendly as her. She made me want the property even more. She helped me along the way as well, I really couldn’t have asked for more. She is an asset to the company! Thank you Tanya you really are just what I needed to help me through the whole moving process. 5 stars all the way!

Georgie · 8 April 2024

★★★★★ 5/5

Google

Selling our home was made easy by all at the Duston branch of Jackson Grundy. Thanks to Chris and Brandon for the early sales stage with a huge thank you to Becky for her work in completing the sale. If you’re selling in the area, don’t look anywhere else.

Barry · 26 March 2025

★★★★★ 1/5

Trustpilot

Avoid this agency at all costs

Avoid this agency at all costs. The way I was spoken to was rude, unprofessional, and completely dismissive of me as a customer. Instead of owning up to their behaviour and offering a simple apology, they sent lengthy responses trying to twist the situation to make out I was in the wrong. Communication was inconsistent and confusing, and any time I raised a concern it felt like they were more interested in defending themselves than actually helping. It’s clear they don’t value their customers or know how to handle complaints properly. The whole experience has been a complete waste of time and energy. If you’re looking for an estate agent who is professional, respectful, and customer-focused, I’d strongly recommend going elsewhere.

Ssarah · 26 September 2025

★★★★★ 5/5

Google

I used Jackson Grundy Estate Agents in Duston, Northampton to sell my Mum's bungalow and they were excellent. They found the right buyers very quickly and from going on the market to completion was just 6 weeks and one day. Job done with no fuss. I have used them previously when moving home myself and would certainly not hesitate to do so again.

Brenda · 4 October 2026

★★★★★ 5/5

Google

Jackson Grundy estate agents in Duston were an absolute joy to sell with. They listened to what we wanted & always made our home advert stand out, gave great feedback on all viewings & made the move go smoothly. My mother in law, husband & I were pleased we chose them. Because they are in Duston village itself it was easy to pop by & I think viewers could see they knew the area very well & were helpful to them with amenities etc. We went with the solicitors they recommended & everything was fine. Thanks to Becky, Chris, Megan & Ricky. Andy, Jo & Averil.

JO · 1 August 2023

★★★★★ 5/5

Google

Jackson Grundy Estate Agents were so helpful in purchasing our first home. Becky was just too amazing so also was Chris and some other agents. I would recommend them to anyone that wants some proper estate agents.

Leo · 30 June 2025

★★★★★ 5/5

Google

Great experience overall! Teresa was really proactive dealing with.

Devanshu · 12 March 2026

★★★★★ 5/5

Trustpilot

Excellent have used them several times…

Excellent have used them several times the team is great .Becky always went above and beyond to keep us up to date with how things were progressing 👍

Tania · 1 October 2026

★★★★★ 5/5

Trustpilot

Great staff

J&G has been in our local village for a long time it’s inevitable to experience them through buying or selling in the area. All the team at J&G Duston Becky, Chris & James are experienced and professional always took the time to help listen and be on hand to help us through, overall we had great experience with them and yes we would definitely recommend J&G in the future.

Anthea · 21 November 2025

★★★★★ 5/5

Google

Everything was a pleasure dealing with the lovely Becky sold my bungalow within a day of putting it on the market. All went through smoothly recommended a super conveyancer Daniel from Andrew Gordon & Co who were super efficient. Becky then updated me each week without fail. Thank you Jackson Grundy for a smooth ride.

Jackie · 11 October 2024

★★★★★ 5/5

Google

I have used the services of Jackson Grundy three times over the years and have never been disappointed! Despite the current housing situation Chris, Becky, Ricky and Megan never gave up and were determined to succeed. They managed to turn a stressful time into an enjoyable experience. A special thank you to Becky for her hard work and always keeping me informed. Also, her reassurance that everything will be fine lol 🙂 Many thanks to you all. Phil and “Harry” the parrot 🦜

Philip · 2 March 2023

★★★★★ 5/5

Google

We recently sold our house with Jackson Grundy Duston and they made the whole process easy and less daunting. Becky mainly dealt with our sale, but Chris and Ricky were always helpful when I spoke to them. Becky was friendly, efficient and was on top of everything throughout. It took a while to find a house to buy, but they were patient and helped to move everything along quickly towards the end. I would not hesitate to use them again. Thank you!

Mia · 2 March 2023

★★★★★ 5/5

Google

Our experience with Jackson Grundy has been excellent at every point. We first listed our house with Strike as we had found a house we liked listed with them and we felt ours should be easy to sell. Strike were generally awful - they overvalued our house despite concerns we expressed, gave rude service and we therefore got no viewings. We contacted Jackson Grundy for help. Chris came out very quickly to value our house, explained everything well, wasn’t at all pushy and gave us a value which we expected and were happy with, lower than the previous one by Strike. Photos were excellent, the commission was also reasonable and we went on sale with them quickly, removing our listing with Strike. We had several viewings scheduled within the first week with Chris and Becky showing and ended up with 3 offers, 2 of which came up to asking price. We sold in 10 days from listing. Even after accepting the offer, Becky went above and beyond to move things along for us and was an integral part of our exchange and completion particularly in the last few critical days. We cannot thank Becky enough for working hard to push the sale through and also keeping us in touch with the buyers after the sale. I highly recommend Jackson Grundy. For a reasonable commission they gave us a brilliant service that I cannot fault one bit. I wouldn’t hesitate to use them again. The free online agents really do not compare. Jackson Grundy agents know their area so well, you can really trust their opinion and advice. Thanks Becky and Chris!

Samantha · 31 January 2023

★★★★★ 5/5

Trustpilot

Best Estate Agent we have worked with

Jackson Grundy Duston are a small but highly effective team. Becky, Chris and Olivia are both professional and personable. They follow through from first contact to completion of purchase.

Allan · 28 August 2026

★★★★★ 5/5

Google

We couldn't have chosen a better place to handle our property sale. Megan, Chris and Becky, based at the Duston branch were fantastic. Becky was on the case all through the process. After losing our first purchaser, another was found straight away. Becky kept up the pressure on the legal process which seemed to last forever but was in fact only 9 weeks from the offer to completion. Thank you, Denis & Leigh.

Denis · 25 July 2023

★★★★★ 5/5

Trustpilot

We were so pleased to have worked with…

We were so pleased to have worked with Jackson Grundy in Duston! Olivia, Meghan and the whole team were so wonderful and always available to help. We are so pleased with our new house and have their team to thank! 10/10!

Gabriella · 5 June 2026

★★★★★ 5/5

Trustpilot

I’ve used Jackson Grundy 3 times now…

I’ve used Jackson Grundy 3 times now and every time they have been nothing but amazing. Becky has been amazing at keeping us informed throughout the whole process and Chris making the selling process smoothly. I cannot recommend them enough

Jade · 5 March 2025

★★★★★ 5/5

Trustpilot

Becky is great to deal with both as a…

Becky is great to deal with both as a buyer and seller, Becky responded quickly to any questions I had, and was always helpful. I wouldn’t hesitate to use Jackson Grundys Duston branch in the future.

Scott · 18 April 2025