Every review we hold for the Durham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom initial contact with Your Move in Durham City until the completion of sale the staff provided an excellent level of service. Communication between ourselves and all members of staff was first class. As it turned out our vendors were also selling via Your Move and both our sale and the buying process were delivered with the same first class service.
Ian, a very experienced valuer, accurately valued our property according to market conditions. He provided sound reasoning for his valuation and was readily available to speak to when we required advice.
Nicki, the team manager was outstanding in her support throughout the sale process. Furthermore, she was well acquainted with the office of our independent legal adviser and proved to be an excellent liaison across all parties.
Annaleigh, member of staff in Durham and our post sale liaison person Sue, both provided helpful and timely responses to our enquiries and requests for information.
In summary, the team in Durham provided a highly professional and respectful service whilst remaining approachable and supportive throughout the sale and purchasing process. We would highly recommend Your Move Durham.
Diane · 31 May 2024
Agent replied · 21 June 2024
Thank you very much for taking the time to leave your review Diane. We are delighted to hear that you have had such professional service from the team at our Durham office. Wishing you all the very best in your New Home 😄 …
★★★★★ 5/5
GoogleExcellent customer service by Joanne, Annaleigh, Nicky and the team. Joanne has been very helpful, and has made our letting experience much easier.
Lara · 25 October 2024
Agent replied · 25 October 2024
Thank you for your kind review Lara for Joanne and the team at Durham. We look forward to supporting you during your lettings journey 🏠 …
★★★★★ 5/5
GoogleI would like to thank the team from YourMove Durham for such a fantastic experience. Joanne, Maddy, Annaleigh, and Angela handled the entire letting process very professionally and were extremely supportive throughout. It is the second home …
Christian · 13 November 2025
Agent replied · 13 April 2026
Thank you for the lovely review. We are so pleased to have helped you and hope to continue in the future!
★★★★★ 5/5
GoogleWe were very happy with our dealings with Your Move Durham . We mainly dealt with Sharon and Darren who were both helpful ,friendly and efficient with communications. Sharon was prompt with responses to any of our questions.They were very accommodating after our offer was accepted in letting us have access to the property to let workman in for quotes . Thank you to all ..regards Mark Corbett.
Mark · 7 February 2020
Agent replied · 6 February 2024
Hi Mark and thank you for your kind review. We are so pleased to have found you a home and hope that you would consider choosing Your Move again in the future. I will be sure to pass on your praise to Sharon, Darren and the rest of the staff in our Durham branch. Thanks again and all the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleYour Move Durham was absolutely fantastic in selling my mums house. Not only did they sell it super quick but all the team, Nicky, Ian, Nichol and Chere-lise were great from start to finish and made the whole process so much easier. They kept me updated every step of the way. Would definitely recommend Your Move 100% to anybodyPositiveResponsiveness, Quality, Professionalism, Value
Julie · 22 June 2021
Agent replied · 21 June 2024
Hi Julie, thank you for taking the time to leave a review for us. We really appreciate your feedback and are delighted all went smoothly for you. Very best wishes from all at Your Move.
★★★★★ 5/5
GoogleNicola, Ian and the whole team at Durham were absolutely great. Their customer service and communication was first class. Their marketing was good and they always knew what was happening whoever answered the phone. Sue who offered After sales service was also responsive and helpful. Many thanks
James · 6 February 2023
Agent replied · 6 February 2024
We are very pleased to hear you received great customer service throughout the process. We are grateful you have taken the time to leave a review James. Many thanks.
★★★★★ 5/5
GoogleJust sold my house with your move, staff are friendly and easy to work with will use again
Philip · 30 March 2026
Agent replied · 13 April 2026
Thank you for the review Philip. We look forward to working with you again!
★★★★★ 5/5
GoogleI sold my property through Your Move, I found the service really good from start to finish with a lot of viewings arranged and sold reasonably quickly for the asking price of the property. Angela from progression team kept me updated throughout and I found her very helpful when any issues arose
Deborah · 30 April 2025
Agent replied · 2 June 2025
Thank you very much for the lovely review!
★★★★★ 5/5
GoogleExcellent service and very helpful staff .
They put my property on the market quickly and effectively and give the best over view and marketing in a profestional way .
They give the best advice and guidence when required to a good standard .
Thank you to darren ,Zoe and the team for the quickest posible sale with best price for my property .
Regards craig
Craig · 7 February 2019
Agent replied · 6 February 2024
Hello Craig, thank you very much for your feedback and taking the time to leave a review for us. Best wishes, Your Move Chris Stonock.
★★★★★ 5/5
GoogleI had a positive experience with the estate agents. Joanne, Annaleigh, Angela, James, and Maddy all did a good job and were easy to deal with.
Stephen · 13 January 2026
Agent replied · 13 April 2026
Hi Stephen, Thank you for your kind review, we are always delighted to hear positive feedback about our team in the branch. Your Move Chris Stonock Durham
★★★★★ 5/5
GoogleThe staff at the Durham Office were always friendly and helpful. They kept me fully informed throughout the selling process and I would highly recommend them to anyone looking to sell their property in the Durham area.
Chas · 9 October 2023
Agent replied · 6 February 2024
Thank you so much for taking the time to leave the review Chas. We are so pleased to hear you have received excellent service from our Durham branch. We wish you the best of luck for the future 😄 …
★★★★★ 5/5
GoogleWe have been extremely happy with the service provided to us. Ian, along with every member of the team, namely Nicky, Sue, Annaleigh, and Chera-lise, have been exceptionally helpful throughout the process. Despite challenging market conditions and our urgent need to complete the sale, the team’s efficiency and dedication were remarkable. We were particularly impressed with the extra efforts made, such as resolving an issue with our garage door and taking care of the meter readings, these thoughtful gestures did not go unnoticed. We will definitely use their services again for any future needs and will not hesitate to recommend you to others. The team definitely made our selling experience a smooth and pleasant one.
Assad · 23 January 2024
Agent replied · 6 February 2024
Thank you so much for taking the time to write your review Assad. We are delighted to hear you have had such excellent service from our whole Durham team. Best of luck for the future from all of us at Your Move.
★★★★★ 5/5
GoogleAfter viewing a property that we liked, with Dominic who couldn’t have been more professional, helpful and friendly, we decided to put our property on the market with YourMove Durham. From when Ian who came out to take the excellent photographs, to Dominic and Nicky in sales, we could not fault the service we received and wouldn’t hesitate to recommend this company to anyone considering selling. We actually sold within 3 weeks of going on the market and were kept in constant communication by Sue in Sales Progression. All in all a very smooth experience, a huge thank you!!
Nina · 23 January 2024
Agent replied · 6 February 2024
Thank you Nina for your lovely review. It means the world to us that you were happy with the service from the team in Durham and we really appreciate your recommendations. We wish you all the best in your new home. 🏡 …
★★★★★ 4/5
GoogleSo pleased with the support & updates provided by Maddie & Angela at YourMove in Durham when buying my property! So helpful & understanding during a stressful process…
Thank you ⭐️
Tracey · 13 November 2025
Agent replied · 13 April 2026
Thank you so much for the review!
★★★★★ 5/5
GoogleThank you to Your Move Estate Agents in Durham, especially Angela for coordinating my next house purchase, and managing communications between the vendor and I. Altogether a very positive experience. Thanks so much for your assistance.
Tracy · 29 March 2025
★★★★★ 5/5
GoogleMe and my partner have had a great experience finding our new home thanks to Chera-lise and Nicky. They both made us feel at ease throughout the entire process and explained everything clearly every step of the way. Brilliant service all round.
Emma · 13 March 2023
Agent replied · 6 February 2024
Thanks for taking the time to leave your review Emma. We are so pleased you have experienced great service from Nicky and Chera Lise.
★★★★★ 5/5
GoogleI've just purchased a property through Your Move and have had an absolutely seamless experience - I dealt with Dominic throughout who was beyond helpful, really pleasant, kind and supportive at every stage. Wouldn't hesitate to recommend him or this branch to anyone.
Laura · 6 February 2023
Agent replied · 6 February 2024
We are so pleased to hear you received great service from our Durham team. Thanks for taking the time to leave a review. Best wishes from us all at Your Move.
★★★★★ 5/5
GoogleDURHAM BRANCH
Absolutely fantastic service from start to finish, main points of contact Sue, Nicky, and Sheraleese were there for us as first time buyers and the many questions and queries raised answered every time. Couldn’t of asked for a better team
Thank you very much
Andrew and Kate ThorntonPositiveResponsiveness, Quality, Professionalism, Value
XXEp1c · 22 June 2021
Agent replied · 21 June 2024
Thank you for your kind review Andrew and Kate. Very best wishes from all at Your Move Chris Stonock.
★★★★★ 5/5
GoogleJoanne, Maddy, Annaleigh, and Angela are all amazing girls who helped us in finding our rental property. Many thanks to all of them, very professional and friendly.
Quinn · 13 November 2025
Agent replied · 13 April 2026
Thank you for the lovely review! We are so pleased you are happy.
★★★★★ 5/5
GoogleExtremely happy with the service from your move! Their communication has been amazing! Big thanks to Chloe, Nicky, Annaleigh and Ian for their help!!!
Abbi · 18 March 2024
Agent replied · 25 March 2024
Thank you so much for the lovely review Abbi. We are delighted to hear you have had such excellent service from our Durham team.
★★★★★ 4/5
GoogleGreat service from your move staff in Durham office .
A long process just due to the decline in the housing market but finally sold …
Kirstie · 13 November 2025
Agent replied · 13 April 2026
Thank you for the lovely review!
★★★★★ 5/5
GoogleThank you to everyone at Your Move Durham. They are professional and friendly and put maximum effort into supporting both the sale and the client.
Jemma · 13 November 2025
Agent replied · 13 April 2026
Thank you for the lovely review!
★★★★★ 5/5
GoogleGreat experience throughout the process. Joanne, Annaleigh, Maddy and James always ready to help.
Graham · 13 February 2026
Agent replied · 13 April 2026
Thank you for the lovely review!
★★★★★ 5/5
GoogleI have had the pleasure of being a client of YourMove, Durham branch for some time. They are such a professional, friendly and knowledgeable team. I have always received the top quality of service from them and specially from Joanne Nicky and Angela and also Ian. Thank you for your friendly and professional Service.
Nazly · 15 November 2024
Agent replied · 22 November 2024
Thank you for your kind review Nazly. We are delighted you have had such great service from the team at Durham and look forward to working with you in the future. 🏠 …
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