Your Move Durham reviews

★★★★★ 5/5

Google

Thank you to Joanne Montgomery, Maddy, Annaleigh, or Angela for their helpful work in managing my property.

Thanh · 13 February 2026

★★★★★ 5/5

Google

Brilliant experience My property was on sale through YOUR MOVE but I recently withdrew it from the market due to personal circumstances, but I was thoroughly impressed with the excellent service. Thanks to YOUR MOVE for their supports and special thanks to Ian for his exceptional professionalism and to Dominic for keeping me well-informed and updated promptly throughout the process. I would definitely use YOUR MOVE when needed again. I highly recommend them to anyone in search of outstanding service.

Lewis · 11 July 2023

★★★★★ 5/5

Google

We would like to thank Joanne, Annaleigh, and Nicky from YourMove for their invaluable help in finding our new home. Their efficiency and support throughout the process have been exceptional. Thanks to their professionalism and responsiveness, we found the perfect home in record time. Thank you, Joanne, Annaleigh, and Nicky, for your invaluable assistance!

Seb · 9 November 2024

★★★★★ 4/5

Google

From the initial very professional valuation by James and the ongoing support and communication from, Annaleigh, Maddy and Angela we eventually arrived at a sale. Any issues were outside their remit including an undervaluation by the oft quoted Google 2* e-surv and a belated 11th hour request by the buyer for a level 3 survey which delayed the process by around three weeks. The sale was eventually completed albeit belatedly and at a reduced price due to the combined latter factors. My only criticism is that due to the external factors there was a lull in communications towards completion - but we got there in the end! Thank you.

Philip · 3 August 2025

★★★★★ 5/5

Google

We recently moved to Scotland from Durham and used Your Move in Durham to sell our house in Belmont. The move was a tricky one with us moving to Scotland and having to use separate solicitors on either side of the border, but more so as our buyer was a Hong Kong national. Needless to say things went a bit pear shaped at times with this scenario, and this is where Nikki and her team came into their own and essentially took over organising our buyer in the absence of any support from his online conveyancer Needless to say we are very grateful to Nikki and her team for stepping up in this way as without doubt the chain would have collapsed had they not stepped in and helped our buyer. Ultimately the move was successful thanks to Nikki and her team - not forgetting Sue in sales progression who was also instrumental in the process in working with Nikki, ourselves and our overseas buyer. Thanks to all involved in getting the deal across the line and our house move complete.

Les · 6 February 2023

★★★★★ 5/5

Google

From the first call we made to enquire about a property, the service we received from Sales Manager Nicola Hall was excellent. Extremely efficient and friendly, so much so that after our viewing, we asked to use the same office to obtain a valuation of our property. Ian Taylor called out to advise us and again the same efficient friendly service resulted in our house being photographed within a couple of days, and online shortly after. Within a couple more days, we had an offer, which we accepted, and consequently because we were “proceed-able”, our offer on the property we fell in love with was accepted. I cannot fault the service we received from both Nicola and Ian, and would have no hesitation in recommending Your Move.

John · 6 February 2023

★★★★★ 5/5

Google

Fantastic customer service and reliability from everyone at Your Move Durham. Nicky Hall was always extremely friendly and helpful, keeping us up to date. Ian Taylor went above and beyond to ensure our move went to plan and Sue in Sales Progression made sure we were looked after in the lead up to completion day. Everyone at Your Move is proactive about ensuring things keep moving forward. Thank you.

Dan · 8 November 2023

★★★★★ 5/5

Google

Nicky and her team handled the protracted negotiation of our property very efficiently with a first class level of service. Our purchase wasn’t straightforward and they had to work very hard behind the scenes with the vendor to get to get us to completion. We would most certainly recommend Your Move Durham to friends and family. A big thank you to Nicky, Annaleigh and Dominic for their professionalism and service.

Karen · 9 October 2023

★★★★★ 5/5

Google

I would just like to thank Nicky, Ian, Chera-lise and Nichol for helping me sell my home, I moved to london, had a baby, got married and sold our house all withing 3 months, possibly the most stressful time of my life but they always went above and beyond to help, be on end of phone and where so attentive at emails, phonecalls and doing the leg work for me, on top of that they are a group of the loveliest down to earth genuine people too. I would have been lost without them, the service was second to none and honestly nothing was too big of an ask or small! I hope you all have a fantastic christmas and some well deserved time off. If you are looking to sell your home in durham...these are the best most reputable company to go with by far!!!PositiveResponsiveness, Quality, Professionalism, Value

Natalie · 27 August 2022

★★★★★ 5/5

Google

Nicky and her team were just so helpful from start to finish. Nicky showed me round the flat and explained the buying process so I knew exactly what I needed to do. Annaleigh was brilliant in getting the offer accepted and Chloe kept everything progressing. They actually care about their clients and are lovely people as well.

Jennifer · 18 March 2024

★★★★★ 5/5

Google

Your-Move Durham were outstanding throughout the process. They are courteous, friendly, efficient, knowledgeable, and above all, gave me fantastic advice that proved very helpful. Everyone involved was brilliant, but I must single out Ian Taylor. His dedication to his work, his genuine concern for clients, and his friendly and supportive approach were all quite exemplary. And the fee is so reasonable given how hard they all work for you. I regard going with Your-Move Durham to sell my property as one of the best decisions I ever made. I simply cannot praise them highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Alpha · 22 June 2021

★★★★★ 5/5

Google

Paul Bannister in the Durham Office made our move seamless. Very attentive. I would highly recommend Paul and team.

Jane · 4 July 2025

★★★★★ 5/5

Google

Fantastic service from Your Move Durham, Nicky, Annaleigh and Angela were brilliant from the beginning of our sale and purchase right to the end when we completed on move in day. Great communication and they went the extra mile!

Mark · 11 October 2024

★★★★★ 5/5

Google

Many thanks to Sharon and Mandy at Durham branch of Yourmove for the professional handling of the sale of our house. Their hard work and dedication is much appreciated. Their communication to us over what was happening regarding the whole process was exemplary. Regular telephone contact ensured we were never left in the dark and always knew what was happening. I would not hesitate to recommend the Durham branch of Your move to anyone wishing to market their property.

Alan · 7 February 2020

★★★★★ 5/5

Google

After spending nearly 10 months with another agent we didnt get many veiwings so we decided to change agents and it was the best decision we made. Our experience of Your Move was entirely positive. Everyone we dealt with was knowledgeable and professional but also very personable which made the whole process of selling our home as stress free as that can be. And in ten weeks numerous viewings we accepted an offer on our property. We would not hesitate to recommend Your Move Durham. Money well spent. Thanks to Mandy and her team xx

Ashley · 7 February 2019

★★★★★ 5/5

Google

I have sold a number of properties over a 2 year period through the team at Your-Move Durham . I have to congratulate them all for their persistence and professionalism, and overcoming every obstacle that the buying process could possibly throw at them. Many thanks to Nicky, Ian, Sue, Dominic, Annaleigh & Chera-lise . Well Done & thanks.

Ian · 12 April 2023

★★★★★ 5/5

Google

Staff very helpful, with great customer service. I sold my house within two days and it was fully completed in two months. I couldn’t have asked for anything better.

Magicahpnotisedbearz · 23 March 2026

★★★★★ 5/5

Google

A big thank you to Nicola Hall and the team at Your Move Durham. They went above and beyond to make the sale happen. Nothing was too much trouble even when I requested a second and third reviewing. They were always on top of things, keeping me updated via phone and email. Great service. Thanks again.

Stephen · 6 February 2023

★★★★★ 5/5

Google

Joanne, Maddy and Annaleigh have been brilliant though out. They worked hard to secure the right tenants for our property and made the whole experience easy and hassle free

Nathan · 13 March 2026

★★★★★ 5/5

Google

Excellent service & the staff at Durham were fantastic. Every query/request was dealt with really well and very quickly. Totally guided us through the whole process. Our house had 3 viewings & an offer within a week. This offer was accepted & everything went through smoothly. Thank you all so much, especially Sharon, Mandy, Darren, Cherylise at Durham, and Sue at conveyancing, for your service, as well as help & support throughout.

Carole · 7 February 2020

★★★★★ 5/5

Google

I have now used the Durham team for 3 successful house sales in recent years and I would totally recommend the service they provide. I find them approachable and importantly highly efficient and professional in all dealings. Nicky, as my first and ongoing contact is always friendly and well informed on the progress of the sale, Ian gives honest and accurate market value and advice , Sue is completely on top of the importnat relationship with the buyer and Dominic is always ready to help in all aspects of the process. I have used a number of Estate Agents in Durham over the years and I feel these break the mould in terms of excellence in customer service and professionalism. I wholeheartedly recomment them to anyone entering the housing market. Diane Hedley

Diane · 10 August 2023

★★★★★ 4/5

Google

We are very grateful to the Your Move staff in Durham for all their support through the process of buying a property and then arranging for it to be rented. In particular, coming to be landlords for the first time we found Paul very helpful and responsive as he steered us through all the stages involved. Many thanks to all.

David · 26 April 2025

★★★★★ 5/5

Google

Would recommend Your Move Durham to anyone. Recently sold out house through them and couldn't be happier with the service - friendly and efficient. Maddy that dealt initially with the sale and Angela in sales progression were always there when needed for any queries we had. They were very helpful and friendly throughout.

Nathan · 4 July 2025

★★★★★ 5/5

Google

Huge thanks to the whole team, and especially to Joanne, for making my move so smooth and stress-free! They took all my requests on board and made the whole moving process so much easier for me.

Swathi · 13 December 2025