Trusted Agent profile · Durham
★★★★★
1,850 reviews across 2 platforms
1&2 Old Elvet, Durham, DH1 3HL
Robinsons's office in Durham, at 1&2 Old Elvet, is rated 4.8 out of 5 across 1,850 reviews on two platforms, including 93 Google reviews rated 4.4. See how it compares with other estate agents in Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
TrustpilotIncredibly helpful and supportive…
Incredibly helpful and supportive throughout the entire buying and selling process. Can't recommend Robinsons highly enough.
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotIdeal estate agents
Friendly, professional estate agents. Nothing is a problem for Ryan, Sharon & Danni @ the Sedgefield branch. Would definitely recommend.
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotAll the staff at Crook have been…
All the staff at Crook have been friendly professional and very willing to help us with a few problems that occurred during our purchase. Angela in particular gave us a fantastic service. We would highly recommend this branch.
Hi Paul and MargaretWhat a great review!! Thank you so much for your positive comments. All the team at Crook will be thrilled. I will personally thank Angela who has looked after you so well.Regards.Simon Wright.Director.
5/5
TrustpilotIf you want to rent out a property…
If you want to rent out a property through an agent you could do much worse than use Robinsons. Over several years they guided me through the landlord minefield of legal issues, property management, rent collection, and repairs. Thank you Robinsons.
Hi John,Great to hear your positive experience with the Stockton Office.Thanks for your review and 5 stars.Regards.Simon Wright.Director.
5/5
GoogleGreat service throughout the sale process and great value too.
Thank you for your feedback, it’s very much appreciated.
5/5
TrustpilotBrilliant service!
Made the whole process easy and remained in contact and chased up the Solicitors on my behalf. Would highly recommend.
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
GoogleRobinsons were first class from valuation to sale of my late mother's house a week later and kept me informed all the way through. Highly recommended.
Thank you Michael
5/5
GoogleA great place and very friendly staff who helped us to sell our house, and they made it very easy to do so. A great service
Thank you very much, it is appreciated.
5/5
TrustpilotNo problems whatsoever
No problems whatsoever. Our main contact was a lady called Joy and she was incredibly helpful and friendly and was always really responsive to any and all requests (and we had a lot with this being our first purchase!). Would certainly recommend.
Hello Mr Hirst and Miss Brownthank you so much for your lovely comments and 5 stars.we are always so pleased to hear that all went well and i will pass your thanks onto Joy who as you say does a great job.thanks again.regardssimon
5/5
TrustpilotAmazing service from Robinsons at…
Amazing service from Robinsons at Sedgefield.Ryan, Sharon and Jade gave professional service from start to finish, kept us informed and addressed any issues that arose very promptly.Would highly recommend using this branch xx
Hi Lisa,Thank you so much for your review and 5 stars. It is much appreciated.Ryan and his team at Sedgefield will be delighted. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
5/5
TrustpilotAmazing Service
Amazing Service from the Sedgefield Branch, with Sharon and Ryan exceeding our expectations.From finding us the perfect property, guiding us through the purchase and always being on hand with friendly advice. Very professional and encouraging throughout.
Hi GarryGreat review!!Thank you so much for your very positive comments ref our Sedgefield office. Sharon and Ryan ands all the team will be over the moon. It is always lovely to receive praise for a job well done. I shall pass on your good wishes to the team.Regards.Simon Wright.Director.
5/5
TrustpilotNo issues
No issues, always contactable and replies forthcoming immediately. Was a difficult sale, but no fault of Stacey and Robinsons. Thanks again for always been there. X
Really appreciate the lovely review, they work so hard and this is a nice reward. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotVery helpful and friendly staff gave…
Very helpful and friendly staff gave full support during the whole process.Always kept up to date with everything.
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotHelpful
Helpful, supportive and friendly staff - would not hesitate to recommend or use again in the future.
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotExcellent service from Sacha
Excellent service from Sacha Having agreed to purchase a property on Monday with Sacha’s help we have exchanged contracts today !Many thanks and look forward to doing further business with you Neil Whiteley Cheshire land projects
Hi NeilThank you so much for your very positive review re Sasha and the team at Hartlepool. It is great to hear in these difficult times that it is possible to get a transaction through quickly.We will always try to help further with any other acquisitions in the future.Regards.Simon Wright.Director.
5/5
TrustpilotThe whole team at the Chester le Street…
The whole team at the Chester le Street office was very helpful and happy to provide support throughout the selling process.
Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotFantastic!!
I would like to thank all the staff at Robinsons Bishop Auckland branch for their professional services with selling our property. 100% commitment through a very difficult time in all our lives. Would definitely recommend.
Hi Dale,Thank you so much for your review and 5 stars ref our Bishop Auckland Office. Sam and his team will be delighted with your positive comments. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons' Stockton branch provided a…
Robinsons' Stockton branch provided a managed let service for over two years. The service and responsiveness has always been excellent. In addition we engaged them on the sales side and the service again was excellent. Thank you Robinsons Stockton!
Hi Mr Ramsay,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
Trustpilotvery impressed with Joy
I must say we have been very impressed with the service we have received from Joy in the Darlington branch, she is a credit to Robinson's unlike another member of staff who we have had previous dealings with.
Hi WendyThank you so much for your review and 5 stars. It is much appreciated. i will pass on your good wishes to Joy.Regards.Simon Wright.Director.
5/5
TrustpilotFantastic people
Fantastic people. Got us an appointment at a very very late notice. And it turned out to be house we wanted. 1 day before completion definitely give them 5 stars. All dealings have been first class and above professional. Thank you
Hi Mr Knowles and Miss WilsonThank you so much for posting a positive comment on Trustpilot. The Durham office will be delighted.Thanks again.RegardsSimon WrightDirector
5/5
TrustpilotFantastic people
Fantastic people. Got us an appointment at a very very late notice. And it turned out to be house we wanted. 1 day before completion definitely give them 5 stars. All dealings have been first class and above professional. Thank you
Hi Mr Knowles and Miss WilsonThank you so much for posting a positive comment on Trustpilot. The Durham office will be delighted.Thanks again.RegardsSimon WrightDirector
5/5
TrustpilotEXCELLENT 5 STAR SERVICE
An excellent service with very friendly and approachable staff - not to mention patient! I haven't been the easiest client, with problematic purchases - but they showed patience and care which was very much appreciated. Highly recommended.
Hi JaneThank you so much for your positive comments with ref to our Crook Office. The team there will be delighted.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotStockton office
All the Stockton office staff deal with everything in a friendly and professional manner.The result being, we got there in the end with a smile and a laugh along the long, long road to a successful sale!!!
Hi GordonThank you so much for your positive review ref our Stockton Office. The whole team will be thrilled with your comments.Regards.Simon Wright.Director.
5/5
TrustpilotSolidly professional
Solidly please professional - because of their good knowledge of the market and prospective buyers the bungalow sold to the 3rd viewers within 24 hours of being marketed! Sold as the FOR SALE was being put up in the garden 😁
Dear Dr MoirThank you so much for your positive comments. I will pass them onto the team at Durham.We are always trying to improve our service and with comments like these we know we are achieving this.Thanks againSimon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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