Trusted Agent profile · Durham
★★★★★
1,850 reviews across 2 platforms
1&2 Old Elvet, Durham, DH1 3HL
Robinsons's office in Durham, at 1&2 Old Elvet, is rated 4.8 out of 5 across 1,850 reviews on two platforms, including 93 Google reviews rated 4.4. See how it compares with other estate agents in Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service to get us our…
Excellent service to get us our stunning new home. Ryan ,Sharon and Jade at the Sedgefield branch were fantastic 👌 always at hand to help throughout the whole process which made the move much easier 🙂
Hi Emma,Thank you so much for your review and 5 stars. It is much appreciated. Ryan and all the Sedgefield team will be thrilled with your positive comments.Regards.Simon Wright.Director.
5/5
TrustpilotMichelle Chelsea and Michael
Michelle Chelsea and Michael. Were very helpful when we were purchasing our property. Kept us informed and helped us to resolve problems. With the vendor. Would definitely recommend
Thank you for your review of our Chester office, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotHelpful and informative until the end
From start to finish it was a pleasure dealing with the staff, all of the girls were helpful beyond what was necessary, the sales progressor helped us no end And can’t thank her enough
Thank you for your review
1/5
GoogleExtremely poor experience for student housing. When moving in house was not clean. The company are slow to fix issues in the house and try to keep deposits.
Thanks Miles, but whilst you rent the property through us, the Landlord is actually responsible for the upkeep, maintenance and instruction to release the bond. We believe this matter is now resolved. Thank you.
5/5
TrustpilotExcellent service
Excellent, speedy, friendly & helpful service from the team from start to finish. I called in for advice about renting a property out on Thursday and a new tenant was found and had moved in by the following Friday - totally hassle free!
Hi PaulaThank you very much indeed for your review and 5 stars. The team at Ingleby will be delighted. it is great to hear such a speedy result for you.Thanks again.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent
Excellent, friendly and helpful service. Angela and staff were always courteous and forthcoming with information.
Thank you for dedicating your time to share your review; it holds significant value for our team. Warm regards, Keith Mason, Senior Manager.
5/5
TrustpilotReally good at there job & very…
Really good at there job & very professional in the way they market & sell the properties... Robinsons managed to sell our property withinn 2 weeks after being with a rival estate agent for 16 weeks... I cannot rate Robinsons highly enough..
Hi Mr and Mrs Harrison,Thank you very much for your positive comments ref our Hartlepool Office. The team there will be thrilled with what you have said. The Hartlepool Office is consistent in delivering a high level of service so i am pleased you have experienced this.Regards.Simon Wright.Director.
5/5
TrustpilotGreat service from Steffi
Great service from Steffi, made the whole process very easy! From start to finish I was kept up to date & it was great that we could get the move in date that we wanted.
Hi Jonathan,Thank you so much for your review and 5 stars. It is much appreciated. I shall pass on your good wishes to Steffi at the Hartlepool Office who will be delighted.Thank you for posting your experience.Regards.Simon Wright.Director.
5/5
TrustpilotKeighley and Stacey at the Durham…
Keighley and Stacey at the Durham branch were great, keeping us informed all the way through the process.
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotAll the girls at crook Robinsons estate…
All the girls at crook Robinsons estate agents were absolutely amazing through the whole sale of my house. They went way beyond just doing their jobs. Thank you all such much xx
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotWe chose Robinson’s after using another…
We chose Robinson’s after using another estate agents and they did a fantastic job helping us sell our house. They listened and acted well on our behalf. I would recommend using them. Professional but able to have a good sense of humour too.
Hi Mrs BegumThis is a great review so thank you very much for your positive comments and 5 stars. I will personally pass on your good wishes to Louis and his team in Darlington. They will be delighted.Thanks again.RegardsSimon Wright.Director.
5/5
TrustpilotThe staff were always friendly they…
The staff were always friendly they were met with all kids being thrown at them with the sale of a property but they always kept me up to date and were very helpful in a hard time
Hi LindseyThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
Trustpilotthank you for the service you provided.
thank you for the service you provided.You did everything you said you would,also kept in touch when there was not alot of movement!! The sale is now complete and the new buyer has moved in.Once again many thanksCarole Tuckey.
Hi CaroleThank you so much for your very positive review and 5 stars ref our Darlington Office. All the staff will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotBrilliant from start to finish
Really good estate agents, made the process very easy. Appreciated the weekly updates from Elaine, such a lovely lady. Richard who came and valued my house and took the photos, was also great. Highly recommend for anyone selling!
Hi EThank you so much for your review and 5 stars ref our Middlesbrough Office. Richard and his team will be thrilled.I will thank the whole team on your behalf.Regards.Simon Wright.Director.
5/5
GoogleIncredibly helpful and supportive throughout the entire buying and selling process. Can't recommend Robinsons highly enough.
Thank you Rebecca, it is very much appreciated.
5/5
TrustpilotVery helpful staff
Very helpful staff ! when things took a wobble the staff were brilliant on advising what to do next . offers were within 1 week , sold with a little wobble (buyer issue ) but all sorted by the Robinsons staff.
Hi DarrenThank you for your positive comments ref our Hartlepool Office. The team will be thrilled.Regards.Simon WrightDirector.
5/5
Trustpilot5 star
5 star service would definetly recommend. Sold the house in less than one week. Thanks to everyone at Sedgefield robinsons, inc, Ryan, Sharon, Jade and Danni.
Thank you for your lovely review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
GoogleReally happy with the service provided by Robinsons to sell my property.
Thank you Laura, very much appreciated.
5/5
TrustpilotFive stars to Robinsons sedgefield
Received excellent service from Ryan,Sharon and Danni at Robinsons estate agents at Sedgefield .Thanks to their experience and knowledge my house sold very quickly ,would recommend
Thank you for your review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotFriendly and courteous staff
Friendly and courteous staff who are always happy to help. I have dealt with staff from Robinsons Stockton who always get back to me and offer advice/guidance in relation to the property market. Thanks again :)
Hi Adam,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotWe recently bought a house that was on…
We recently bought a house that was on the market via Robinsons in Marton, Middlesbrough. We found Becky the Estate Agent to be very swift and helpful with responses to questions and queries. We would recommend Robinsons.
Hi Chlo FloThank you so much for your review and 5 stars. It is much appreciated.Becky and all the team at Middlesbrough will be thrilled.Regards.Simon WrightDirector.
5/5
TrustpilotA great team … Always a pleasure to work with
It’s always a pleasure to work with the guys in Robinsons Chester le Street. They’re proactive , communicate well and always willing to help. Thanks to all the staff.
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
4/5
TrustpilotGood Estate Agent
Overall a positive experience using Robinson's. The staff at the Darlington office were always helpful, and our principal contact Joy Crudass maintained effective communication with us during a protracted sale process.
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotChose Robinsons
Chose Robinsons, Bishop Auckland to find me a tenant. Sam came to inspect and whilst he was there he rang someone he had on their data base and within 30 minutes the property was visited and a tenant found. First class service.
Hi JoyThank you so much for your positive comments ref Sam from our Bishop office.I will personally pass on your good wishes to him.Thanks again.Simon WrightDirector.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Robinsons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Durham.
