Trusted Agent profile · Durham
★★★★★
1,850 reviews across 2 platforms
1&2 Old Elvet, Durham, DH1 3HL
Robinsons's office in Durham, at 1&2 Old Elvet, is rated 4.8 out of 5 across 1,850 reviews on two platforms, including 93 Google reviews rated 4.4. See how it compares with other estate agents in Durham.
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Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
TrustpilotGiven an unusual set of circumstances…
Given an unusual set of circumstances Robinsons worked hard to make things happen and got us in our new home in under 7 days and from 270 miles away.Professional, friendly and efficient.
Hi Martin,Great to hear you had exceptional service from our Stockton Office. Thank you you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
4/5
TrustpilotLovely friendly estate agents ...good…
Lovely friendly estate agents ...good to deal with when purchasing a property and going through legal stages.
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
GoogleKept up to date at all times ,from day one very friendly and handled everything with precision ,would definitely recommendPositiveResponsiveness, Quality, Professionalism, Value
Thank you
5/5
TrustpilotExcellent service from Sedgefield
Excellent service from Sedgefield. Ryan, Sharon and Danni are a credit to your company. Always friendly, prompt and knowledgeable. Spot on team.
Thank you for your lovely review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotSuper Robinson's
Brilliant service took care of everything, daily updates via telephone ,emails , always available to answer any questions/ queries ,took care of all viewings and a very fair price for there services
Hi Mr Nelson,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.
5/5
TrustpilotI bought my house from Robinsons
I bought my house from Robinsons. Didnt have much contact with them only at start and end of transaction but they were always helpful and efficient.
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotFound me 5 potential new tenants for…
Found me 5 potential new tenants for each of my properties within a very short period. No problems. Have been using them for several years to fund and vet new tenants.Great Service
Hi Stephen,Thank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotHappy with the Support
Really good support from all staff involved helping us to market and sell our house. Have worked with them in the past and will continue to work with them in the future.
HiThank you so much for your review and 5 stars. it is much appreciated.RegardsSimon Wright.Director.
5/5
TrustpilotAlways kept me up to date.
Always kept me up to date.Available at all times providing the perfect service. Very professional 👏
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotVery friendly and helpful staff who…
Very friendly and helpful staff who work very to make a sale . Many thanks
Thank you for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotA stressful and emotional time made…
A stressful and emotional time made easier by the wonderful staff at Robinsons Crook .Kept me updated at regular intervals and weren't afraid to push solicitors when the need arose
Hi Helen.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotRobinsons are one of the best
I’m really pleased with Robinson’s and all the staff. They were great, always polite and friendly. I was kept up to date all the way through and their prices are very reasonable. I would highly recommend them.
Hi Customer.Thank you so much for your very positive comments with ref to our Durham Office. The team there will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotAnother fantastic experience
Another fantastic experience from Mark, Lindsey, Claire and the rest of the team at the Stockton branch. The most professional service. You feel like you are speaking to friends. 10/10. Faultless! Thankyou for everything.
Hi Rachel,Great review!!! Thank you so much for your 5 stars. The staff at Stockton will be delighted and i will personally pass on your good wishes to them.Regards.Simon Wright.Director.
5/5
TrustpilotAn Excellent Service
The team at Robinsons provided a fantastic service from start to finish. They were professional and knowledgeable throughout and sold my property extremely quickly. I have all ready recommended them to a friend who is looking to sell.
Hi Rebeccathank you so much for your very kind words ref the sale of your property. The staff at Spennymoor will be thrilled.I will pass on your good wishes to themthanks for taking time to post your review.regardssimon
5/5
TrustpilotRobinsons estate agents were first…class
Robinsons estate agents were first class for service and communication they gave a very realistic valuation of our property and the advertising and pictures were excellent they come highly recommended from us.
Hi Ray,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotBrilliant service
Brilliant service. Would like to mention Rebecca who dealt with me, if it wasn’t for her pushing I wouldn’t have received the key yet. So thank you for your brilliant service.
Hi Lizy,Thank you so much for your review and 5 stars. I am sure Becky will be delighted with your positive comments. I shall pass on your good wishes to her and all the team at Middlesbrough.Regards.Simon Wright.Director.
5/5
TrustpilotHighly recommended
Highly recommended....I have nothing but praise for the staff of the Stockton Office. They worked very hard to sell the property and were always available to give assistance when needed. Thanks to everyone concerned
Hi KenThank you so much for your review and 5 stars with re to our Stockton Office.The staff will be delighted with your positive comments.Regards.Simon Wright.Director.
5/5
TrustpilotChester le street branch...Highly recommended
I Use Chester Le Street branch on a regular basis for finding tenants & have used them for sales in the past. They are my go to team. Reliable & professional.I can highly recommend them.
Hi AngelaThank you very much indeed for your review and 5 stars ref our Chester Le Street branch. The team there will be thrilled.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent team at Robinson’s
Thank you all ...great service very helpful with difficult house purchase many many thanks especially to Becky for going the extra mile Thank you again to a great team Shirley Selby
Hi Shirley,Thank you so much for your review and 5 stars. Becky and all the team at Middlesbrough will be delighted. I shall pass on your good wishes to them all.Regards.Simon Wright.Director.
5/5
TrustpilotVery professional & competitive service…
Very professional & competitive service from start to finish in sale of our property through Robinson’s Durham
Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotThanks very much
Thanks very much to Victoria for overseeing my recent purchase. All questions answered and responded to promptly and ensured I was kept up to date along the way.Very much appreciated.
Hi Neil,Thank you so much for your review and 5 stars. It is much appreciated. I shall pass on your good wishes to Victoria.Regards.Simon Wright.Director.
5/5
TrustpilotExcellent service
Very impressed with how Robinsons dealt with the rental and sale of my properties. The service was always very professional and I had complete confidence that they would deal with, and resolve matters promptly and fairly.
Hi Janette.Thank you very much indeed for your positive comments ref our Stockton Office. We are always trying to deliver a high level of service so i am delighted to hear your experience has been a good one.RegardsSimon Wright.Director.
5/5
TrustpilotExcellent service from Robinsons
Excellent service from Robinsons. Impressed with quality of the marketing- resulted in 5 viewings and 2 offers in the first two weeks, one of which went through to sale. Would highly recommend
Hi SheenaThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.
5/5
TrustpilotSuperb service
I could not fault Robinsons professionalism from the startEveryone was always pleasant to speak to and would make sure my questions were answered I thank all the team for making my sale go smoothly Many thanks
Hi Mrs Burton,Thank you so much for your positive comments ref our Darlington Office.The team there will be delighted with your review.RegardsSimon Wright.Director.
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