Trusted Agent profile · Durham
★★★★★
1,850 reviews across 2 platforms
1&2 Old Elvet, Durham, DH1 3HL
Robinsons's office in Durham, at 1&2 Old Elvet, is rated 4.8 out of 5 across 1,850 reviews on two platforms, including 93 Google reviews rated 4.4. See how it compares with other estate agents in Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst class service
First class service, very helpful, very good communication, bend over backwards to help, they also have good communication with each other, always helps when the left hand talks to the right hand.
Hi Chris,Thank you very much indeed for your review and 5 stars. All the team at Durham will be delighted.Regards.Simon Wright.Director.
5/5
TrustpilotJust bought a house through these guys…
Just bought a house through these guys and they were professional and friendly throughout, so i would recommend them.
Thank you very much for your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotProfessionals always
Prompt communication Professional dealingAmazing experience Been dealing with Robinsons for years now and always happy with the end result Recommended
Thank you for your lovely review, its very much appreciated by the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotGood work
Did not harass or pester, despite how long it took for us to get a report in. Always on hand to help out when I had a question. Seemless work well done.
Hi Mr Coore and Miss Lever,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotFantastic
Fantastic service throughout our journey buying our first home. Communication was excellent and we were supported / kept updated regularly along the way. Would definitely use again if going to sell in the future.
Hi MartynGreat review!! Thank you so much. The team at Stockton will be thrilled with your positive comments.Thanks again.Simon Wright.Director.
5/5
TrustpilotExcellent service from Robinsons
Excellent service from Robinsons. They kept me updated and all staff were kind and helpful. Joy especially was patient and kind. I would recommend Robinsons to anyone. Thank you.
Hi Carolyne,Thank you so much for your review and 5 stars It is much appreciated.Regards.Simon Wright.Director.
5/5
GoogleGood communication with prompt replies and helpful service, would recommend!
Thank you Peter, very much appreciated.
5/5
TrustpilotFantastic Staff and Communication
After having a previously unfavourable experience with another estate agents, Robinsons were a breath of fresh air. We were kept up to date throughout the entire process and nothing was too much trouble. First class service.
Hi ChrisThis is a great review!!It is always very gratifying to deliver a good service where others have failed. We are always striving to offer our clients a top quality service so we are delighted with your comments and 5 stars.Thank you very much indeed.cheersSimon Wright.Director.
5/5
TrustpilotFab service from this Company nothing…
Fab service from this Company nothing was a problem very happy in our new bungalow thanks for everything
Thank you very much for taking the time to post your review, it means a lot to the team. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotExcellent service
Excellent service from a really helpful team. Victoria ensured that I was kept informed throughout the sale of my rental property. Good communication via the phone and email.Highly recommend
Hi Nick Thank you for your review and 5 stars. It is much appreciated. Regards.Simon Wright. Director.
5/5
TrustpilotRobinsons Spennymoor - Exemplary
Robinsons Spennymoor exceeded my expectations. They are an accomplished group of Professionals who worked assiduously to achieve the Sale of my Property. I would thoroughly recommend them as the "go-to" Estate Agent for the area.
Hi Mr Orr,Thank you so much for your positive comments ref our Spennymoor Office. The team there will be thrilled.Regards.Simon Wright.Director.
5/5
TrustpilotAnother good experience with Robinsons.
Another good experience with Robinsons.Did what they said they would and (in spite of Covid) were close by with help at all stages - Pre-sales / Negotiation / after sale progression.Thanks again.
Hi Colin and Jennifer,Thank you very much indeed for your review and 5 stars. The staff in Durham will be over the moon with your positive comments.Regards.Simon Wright.Director.
5/5
TrustpilotThe team at Robinson's Stockton are top notch.
The team at Robinson's Stockton are friendly, polite and efficient - the best agency I've ever rented a property from. It's lovely to interact with an agency that treats their tenants as actual human beings.
Hi PatrickThank you so much for your positive comments ref our Stockton Office. The team there will be thrilled.Regards,Simon Wright.Director.
5/5
TrustpilotFirst time using Robinsons
First time using Robinsons after using different ones in the past and have had no problems whatsoever with them. Very professional in what they do and great prices for selling homes!
Hi AmyThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotAfter marketing our property through a…
After marketing our property through a rival agent, we had no viewings whatsoever. As soon as Robinsons were also asked to market the property, we had multiple viewings, regular feedback and eventually the sale.
Hi HelenThis is a great review!! Thank you so much for your positive comments ref our Spennymoor Office.The team there will be thrilled.Regards.Simon Wright.Director.
5/5
TrustpilotFirst class service from Victoria
First class service from Victoria and the Team at Robinsons as always. Having rented and sold with Robinsons a number of times I’d highly recommend them.
Thank you so much for your review, it is very much appreciated.Kind RegardsKeith MasonSenior Manager
4/5
TrustpilotWe purchased a property through Robinsons
We purchased a property through Robinsons Estate. It was fine experience for us especially during COVID 19 outbreak as it was a big threat for completing the deal.We would recommend Robinsons.
Hi Mr Rasheed,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon WrightDirector.
5/5
TrustpilotHassle free and quick
Great service from the quote to completion day. Robinsons sold our house 2 days after being on the market and after that …everything was plain sailing. Thanks Robinsons!
Hi Mr Hind,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotPurchased a house through Robinsons and…
Purchased a house through Robinsons and they always made frequent communication (Joy lead with the sale). She was helpful and always pleasant. Would definetly deal with again and consider for the sale of my next property.
Hello CarlThank you very much for your review and 5 stars. Joy will be thrilled with your comments.Thanks again.RegardsSimon WrightDirector.
5/5
TrustpilotA perfect choice
A perfect choice. Kept us informed every step of the way. Shame about buyers solicitors! So rude but Robinsons came out on top. Sincere thanks to the crook team
Hi Mrs Warke,Thank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
5/5
TrustpilotPositive and so helpful
I viewed a house with Robinsons. Super helpful and informative on the viewing. I actually won the house at auction so I'm super happy!
Thank you for your review, it is very much appreciated. Kind Regards Keith Mason, Senior Manager
5/5
TrustpilotHighly recommend
Robinsons are our landlords this year. They have been brilliant - good value house, very quick to reply and cater for our needs. Would highly recommend.
Hi TobyThank you so much for your review and 5 stars. It is much appreciated. Regards. Simon Wright. Director.
5/5
TrustpilotFirst Class service from agreeing a…
First Class service from agreeing a sensible price and then getting a buyer within a set target period of 6 weeks. As property empty, weekly internal checks were made as part of the service. Thank You.
Hi Mr and Mrs BeerThanks you so much for your positive comments. We really do appreciate it.I will pass on your comments to the Durham team. Thanks once again.CheersSimon
5/5
TrustpilotGreat service and very patient
Great service and very patient. Quick replies by telephone and email friendly professional service.Highly recommended if wishing to buy,sell or rent a house I have used all three services and been very impressed with the professionalism.
Hi Mr Greythank you so much for your review and 5 stars.it is much appreciated regardssimon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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