Trusted Agent profile · Durham
Verified
★★★★★
309 reviews across 2 platforms
7 Old Elvet, Durham, DH1 3HL
Part of JW Wood, see every office.
JW Wood's office in Durham, at 7 Old Elvet, is rated 4.7 out of 5 across 309 reviews on two platforms, including 111 Google reviews rated 5.0. See how it compares with other estate agents in Durham.
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Welcome to JW Wood Estate Agents, your trusted partner in the North East property market. With over a century of experience, JW Wood is renowned for delivering exceptional property services, including residential sales, lettings, and property management. Our dedicated team of local experts is committed to providing personalised, professional, and efficient solutions to meet all your property needs. Whether you're buying, selling, renting, or investing, discover why JW Wood Estate Agents is the go-to choice for property services in County Durham.
Every review we hold for the Durham office, from every platform, shown as written. First names only.
5/5
GoogleGreat service! Would recommend. The level 2 survey was incredibly thorough and detailed with a very quick turnover.
Many thanks for taking the time to leave us a review. Let us know if we can help again in the future.
5/5
TrustpilotMy experience with JWW was incredible
My experience with JWW was incredible. Fiona and the whole team are amazing. They helped me from day one till now with everything. They cleared all my doubts immediately and updating me with everything.
Thank you for your amazing feedback! We're so pleased to hear Fiona and the team were there for you every step of the way.
5/5
GoogleGreat experience, really thorough inspection with some great advice, delivered the report to us quickly after the inspection was carried out. Claire handled our enquiry super professionally and without complications. 👏 Great work from the team. …
Hi Rebecca. Thank you very much for leaving us a 5 star review. We look forward to working with you again in the future.
5/5
TrustpilotVery supportive
Throughout the whole process have felt informed and kept up to date Denise has ensured timely follow up and feedback after viewings Supporting us with the processes involved for both selling & buying
Thank you for your kind words! We're thrilled to hear you felt supported and informed throughout the process. Denise will be delighted to know her efforts made a difference.
5/5
GoogleCan’t fault service, absolutely fantastic and timely in the report. Would recommend
5/5
TrustpilotGreat service from initial visit to…
Great service from initial visit to value the property all the way till property being sold Excellent description and photos of property. Staff keep you well informed during the sale and are always courteous and polite when you contact them. The firm also have a range of other services you may require.
A fabulous review thank you! Wishing you a lovely Christmas from everyone at JWW.
5/5
GoogleVery efficient, detailed report, quick service and brilliant communication
Thanks Joanne for taking the time to leave us a great review.
5/5
GoogleEfficient, responsive, reasonable price. Detailed survey and communication. Would definitely recommend.
5/5
GoogleThankyou for your professional & friendly service. Your report highlighted serious faults with the house ,.. so saved us £1000s and lots of stress! Highly recommended.
5/5
GoogleEasy to deal with. Very helpful and informative
Many thanks for the 5 star review. All the best from everyone at JM Mason.
5/5
TrustpilotExcellent professional service
Have used JW Wood on more than one occasion and have found them to be efficient and effective when selling my properties. The team have a wealth of experience and will guide you through the process of buying and selling. Highly recommended the professional service
Its been a pleasure helping you again and we hope we can do it again in the not too distant future. All the best.
5/5
TrustpilotWonderful service
Julie and the rest of the team offered wonderful, transparent service, and made my purchase as seamless as possible. Thank you so much!
Thank you for your lovely review! We're so glad Julie and the team could make your purchase seamless. It was a pleasure helping you, thank you for choosing us.
5/5
TrustpilotAmazing company
Amazing company, very friendly and helpful staff, Tony especially has gone above and beyond to help iron out a few solicitor issues, should I ever need to use a local estate agents in the future I will definitely be using JW Woods.
Thank you so much for your fantastic feedback and kind words about our team. We’re delighted to hear that you had such a positive experience with us. A special thank you for highlighting Tony’s efforts, we’re thrilled to know he was able to go above and beyond to assist you with resolving the solicitor issues. Our team is dedicated to providing the best possible support to our clients, and your satisfaction means the world to us.
5/5
TrustpilotA brilliant firm
Ann Stobart of J W Wood was truly fantastic, making the experience of buying a first house smooth, quick and easy. She was always reachable for queries no matter how small and gave me every confidence in the property and the process. Thank you.
A great review thank you and we are sure Ann will be delighted to read your feedback.
5/5
TrustpilotDouble glazed
I just had a most successful conversation with Sarah Perrin. She has managed to arrange for a lot of work to be carried out on my property and I am pleased to say it was completed on time and on budget. Well done Sarah and thanks,
A great review thank you. We are pleased everything went well with your repairs. Here to help if we can.
5/5
GoogleA great service… professional, thorough, timely and excellent communication including prompt responses to questions. Brilliant.
A lovely review, we are very grateful and hope to work alongside you in the future.
5/5
GoogleExcellent service provided by both Jonathan and Claire. Quick turnaround and a complete and thorough report was provided.
5/5
GoogleA first class service! I would recommend JW Wood to anyone. From contacting the office to arrange the survey to receiving my Home Buyers report. It was fast, and reasonably priced service! 10 out of 10.
Hi Robert - thank you for your wonderful review, your words are appreciated
5/5
GoogleWe have received an excellent service from JW Wood Chartered Surveyors, they have been really friendly and helpful, with great communications throughout. Our survey report was delivered perfectly on time and was a very thorough assessment of the property. Highly recommended
Thank you. We are very grateful for your positive feedback.
5/5
GoogleProfessional organisation, kept us informed during all stages of the process and prompt receipt of report.
Many thanks for taking the time to leave us a review. We would be pleased to assist you again in the future.
5/5
TrustpilotProfessional, Efficient and Friendly
Finding a new property can sometimes be a little daunting but Julie from Woods and the rest of the team were very supportive. Were able to view the house in a timely manner and professional hosts when doing so. Efficient with communication and very knowledgeable. Would recommend. Thank you
Thank you for your wonderful review! We're thrilled to hear that Julie and the team were able to support you through the process of finding a new property. It's great to know that you found our communication efficient and our team knowledgeable. We appreciate your recommendation and are committed to continuing to provide excellent service. Thank you for choosing JW Wood!
5/5
GoogleA very comprehensive survey. Excellent communication and report delivered by email very quickly after completion.
Thank you Linda for taking the time to leave us a review. Let us know if we can assist in any other way.
5/5
GoogleJM Mason have been great there identified everything possible that's wrong with the house I am buying. Would highly recommend
Many thanks for the recommendation and we are delighted you were happy with our report.
5/5
GoogleGreat company fast response to my enquiry,and where at the property doing the survey within a week. Got the report back the same day very detailed and informative. Would highly recommend this company.
Thanks for the kind words and 5* review, its much appreciated
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