Trusted Agent profile · Dunstable
★★★★★
241 reviews across 3 platforms
39 High Street, Dunstable, LU6 1JE, LU6 1JE
Part of Urban and Rural Property Services, see every office.
Urban & Rural's office in Dunstable, at 39 High Street, is rated 4.5 out of 5 across 241 reviews on three platforms, including 163 Google reviews rated 4.9.
163
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
68
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Urban & Rural Dunstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dunstable.
Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
5/5
GoogleI wanted to express my appreciation for the quick sale and the very proactive approach throughout the process. The communication was amazing, and your efforts in chasing solicitors and helping to move the sale along were invaluable. Thank you for your support.
Thanks for the review Sab, we really do appreciate your kind words. Best of luck in the new home.
5/5
TrustpilotOutstanding
Absolutely amazing guys🥳🥳 Went on marketplace sold within 2 days, has been a long process to completion, Zoe and Steve went way beyond the call of duty to make it happen and I can’t thank them enough. Superb service and attention to detail. Highly recommended thank you once again
5/5
GoogleExcellent service. Sold house within about a week. Jess was on the ball and progressed things in a timely manner.
Thanks Angela, we appreciate the review and will be sure to pass this onto Jess
5/5
GoogleGreat service from Elicia and all at Urban and Rural throughout the process from sales to after sales. Found us potential buyers despite a lot of other houses on the market at the same time. Very efficient and once we had an accepted an offer, Elicia was on the case chasing everything through to completion. Would highly recommend.
Thanks Katherine, we hope your well.
5/5
GoogleI have been dealing with Jessica Read at Urban & Rural. She is very professional and has been great at sending me updates on properties that she thinks I would like. She has been spot on which shows she really listened to my requirements and features I liked. Thank you Jessica 👍 …
Thanks Joanna.
5/5
GoogleI lost faith in estate agents within the local area as they all seemed dubious during my search for a home.. until I made contact with Amanda A at U&R. She has been amazing and helpful, and such a pleasure to work with. Easy to communicate with and super efficient. Thank you Amanda.
Thanks Tanveer, we really appreciate your review.
5/5
GoogleYears ago we bought our first house through Urban&Rural and it was such a smooth, stress-free first time purchase, thanks to Darren. 9 years forward, we needed to sell that house this year and I made the right decision to go back to them. Along the way, both Darren and Lesley have been great help. Looking after our sale, trying to get the best possible result for everybody. Amanda and Elicia were amazing with arranging the viewings while always respecting our house and our family commitments. I owe special thanks to Lesley for being there for us any time we needed her, keeping everybody informed at every stage. Selling and buying are both very stressful events in a person’s life, it makes a huge difference when you have a good professional companion with you.
5/5
GoogleI found Urban & Rural, so professional, Jess was warm & friendly and showed us around the property and answered all of our questions and concerns. With regard to selling our own house Darren completed the valuation and explained what they do and how they would promote our home, again the service was exceptional. Due up a change in our circumstances we were unable to proceed with our sale. When the time is right we would not hesitate is choosing Urban & Rural again. Sharon
5/5
GoogleI recently bought a property through U&R and had Lesley in support the whole way. While the legal process was certainly not seamless with ups and downs, delays and problems in abundance, Lesley was excellent at navigating and getting stuff done. She kept me in the loop at every step, was proactive in chasing for information and was professional and helpful. I would not hesitate to use Urban and Rural again, they will absolutely be my first choice for selling and buying in the future.
5/5
GoogleThe experience with Urban and Rural was great from start to finish. Myself and my husband liaised with Lesley throughout the process - she was very helpful and communicative. We cannot rate her highly enough.
Thanks for the review Sarah, we really appreciate it. I'll make sure this is passed onto Lesley.
5/5
GoogleWe Highly Recommended Urban & Rural Estate Agents! I had a fantastic experience working with Leslie, Darren, and the whole team at Urban & Rural. From the very beginning, they were friendly, approachable, and incredibly knowledgeable, which made the entire process feel smooth and stress-free. They kept me informed every step of the way, always quick to respond and happy to explain anything I wasn’t sure about. What really stood out was their genuine care and commitment, not just to getting the job done, but to making sure I felt supported throughout. Whether it was arranging viewings, handling paperwork, or just checking in to see how things were going, they were always on it. It’s rare to find a team that combines professionalism with such a personal touch. I wouldn’t hesitate to recommend Urban & Rural to anyone buying, selling, or renting. Huge thanks again to Leslie, Darren, and the rest of the team - you’ve been brilliant!
Thanks for the review Louis we really do appreciate it. Hope your all keeping well.
5/5
GoogleMy partner and I attended a few viewings with Urban and Rural during our property search, and all were really positive experiences. The agents were pleasant and helpful, and we would highly recommend as a whole. Since our offer was accepted on our new home, we had a lot of contact with Lesley Kehoe. Lesley has been absolutely amazing throughout, making the whole process seamless. She is extremely professional, gets things done and keeps you updated. Lesley is also very personable and she gets excited with you when you reach new milestones during the process - as a first time buyer this was extra special. Lesley is worth her weight in gold, and we are very pleased that we went on this journey with her!
5/5
GoogleProfessional and on the ball . Very satisfied thanks to Amanda would definitely recommend
Thanks for the review Ian, we will be sure to pass this onto Amanda.
5/5
GoogleWorking with urban and rural was a real pleasure LESLIE was always quick to answere phone calls and emails she went above and beyond in getting my house transferred over .I will definetely be using them in the future.
Thanks for the review Conor, we really appreciate it and will be sure to pass this onto Lesley.
5/5
GoogleWe would just like to thank everyone at Urban & Rural for helping us find our perfect home. We would especially like to thank Elicia for all of her hard work during the whole process. If any of our friends are ever looking to move, we will definitely be recommending you guys. All the best Mr & Mrs Thorby
Thanks Lee
5/5
GoogleEveryone at Urban & Rural was efficient and communication was excellent. In particular, Lesley was fantastic who went above and beyond to ensure our sale and purchase reached exchange. I would highly recommend Urban & Rural to anyone looking to sell or buy!
Thanks Tristan, We hope your well.
5/5
GoogleI will recommend this agency to everyone. I want to specially praise Lesley for her support. She was always available and always guided me when needed. Thank you very much, Lesley, and I hope you will share this experience with everyone.
Thanks so much for the review Marian, we will make sure we share this with Lesley & The Team.
2/5
TrustpilotInitial contact, but after offer made strike 1
My son viewed a house on the market with U&R. We had some pf the usual estate agent upping the value of the home “we have a similar one on the market ‘up the road’for xyz” (So not in the same area then?:) thing. However we ate aware of these games and have done our own research on property prices. So I was ok with this buts it what happened when we submitted an offer that I was not happy with. We submitted an offer via email provide more than enough detail to get an intial discussion going with the seller. The response we got was a clear violation for the 1979 Estate Agent act. “… before submitting an offer we require (for those in the now yes it did say REQUIRE) our mortgage advisor to go through uou detail to ensure funds are in place..” Just to repaet this was an initially offer. For clarity let me explain what the Estate Agent act 1979 say about offers. Estate Agents (Undesirable Practices) (No. 2) Order 1991. Regard offer, whether written or verbal Agent are required to: “forward offers promptly and in writing". "give your client written details of all offers received from potential buyers". The only exception is if the client (the seller) has given the agent written instructions not to be notified of certain types of offers, for example, those below a specified price. So under the law not only is there is no requirement to “firm up” an offer the offer can in fact be a verbal one. In which case there would be now clarification. Hence the “requirement” from was. 1. totally unnecessary (initial offer) 3. indicates a blatant disregard for the legislation 4. Reeks of of an estate agent who is looking to sell additional services first before actually doing the job they were engaged to do. Why 2 stars rather than 1. the. Sales agent on site was friendly and informative .
5/5
GoogleThanks to Lesley (and the rest of the team) for the support in getting our house sale accomplished!
Thanks Dani, hope your both settling in well to your new home.
5/5
GoogleVery impressed with Elicia and the team who made our purchase run as smoothly as possible. As first time buyers we felt to be in safe hands. All queries we had were answered quickly, viewings organised without problem and we were kept well informed of any progress on the property.
Thanks Robbie
5/5
GoogleJess, Amanda and the whole team have been amazing throughout the process. Helped minimise delays and went above and beyond to help us with the timeline we needed for exchanging. The communication was swift and clear and couldn’t have been happier for choosing then for our house sale. Thank you!!
Thanks for the review Luiza, we really appreciate it. We will make sure we pass this onto Jess & Amanda
5/5
TrustpilotRecently bought a house using the…
Recently bought a house using the Toddington branch. Pete was extremely helpful and guided us through the whole purchase, chasing up paperwork and contacts to keep the process going!! Very friendly and knowledgeable. Thanks to the whole team.
5/5
GoogleWe have just sold my Mother's house with Urban and Rural and were very impressed with their service and profesionalism.
Thanks Stephen, appreciate the review. We will pass this onto the team.
5/5
GoogleFantastic experience selling my flat with Urban and Rural. Sold within six days! Whole process was smooth and was always kept in the loop. Wouldn’t use anyone else.
Thanks for the review Ellis, we will pass this onto the team.
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Tell us what you need and we'll put you in touch. Urban & Rural Dunstable hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Dunstable.
