Trusted Agent profile · Dunstable
★★★★★
186 reviews across 1 platform
19 High Street North, Dunstable, LU6 1HX
Connells Lettings's office in Dunstable, at 19 High Street North, is rated 3.8 out of 5 across 186 reviews on 1 platform, including 186 Google reviews rated 3.8.
Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
5/5
GoogleMany thanks for Mihai and Joey, they helped us letting a property . They were very professional and all the time they kept us updated with everything regarding the house.
Thank you Alexandra for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy experience with Connells of one tenant moving out and another moving in was seamless and most professional, not a single days rent lost - can't beat that . .
Thank you for taking the time to leave us your 5* review Colin! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleSo I found a flat on rightmove the beginning of January decided to contact connells to book a viewing, got booked in for the viewing within 2 days of my request as it was late on Saturday. Vewied the property and decided to put in a offer the next day, the very same day I got the reply that I was accepted. From then on it all went so quickly and smoothly. I was all ready to move in on 31st january. The whole process was amazing I was so nervous as this was the first time I had ever done anything like this before. I've had non stop help and support from Daniel and Leanne from the first day I enquired to this very day now I'm in contact with them. I have had numerous amounts of visits to branch phone calls and emails with silly little questions. I wasnt made to feel stupid about anything they both went out of their way to help me with every single thing I've needed. Daniel and Leanne are truly amazing people and are amazing at their jobs I dont think they get enough recognition for what they do. They go above and beyond to do what's best for you , you can really see that they care about you. I would highly reccomend anyone wanting help finding a property to rent to go in connells and ask for leanne or daniel you wont be disappointed. Thank you so much both of you what you have done for me is just amazing I cant thank you enough for all your help :)
Hello Demi, thank you so much for taking the time to provide our Connells Dunstable Lettings team with a 5-star review. So great to hear how Daniel and Leanne made this happen for you.
5/5
GoogleGreat experience the team are very professional, helpful and friendly and most of all my house was sold fast. Thank you 😊 …
Thank you for your kind words, Samantha! We are thrilled to hear that you had a great experience with our team and that your house was sold quickly. If you ever need assistance in the future, don't hesitate to reach out.
5/5
GoogleFantastic service . All very professional , they all went the extra mile with great speed to please my never ending questions . The phone was always answered promptly and with a smile 😊. I would highly recommend this team to sell your house . …
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
5/5
GoogleGreat friendly team, dealt with Lianne and Daniel from the letting team who could not be more helpful of they tried, if you're looking to rent I highly suggest coming here
Thank you so much for taking the time to leave us a five-star review for Lianne and Daniel for the Lettings team at Connells Dunstable.
5/5
GoogleIf you look to sell your home with honest agent, one who will check on you every step of the process, ensure all documents are in order, give you his best opinion and provide results you will be happy with, Lee is your man.
1/5
GoogleWhen I’m told we have your details ,we will phone back ,professionally speaking I expect a call back .
Dear George Collins, we apologize for any inconvenience caused by the delay in returning your call. We strive to provide excellent customer service and will work to improve our communication process. Thank you for bringing this to our attention. We would ask you to contact us so we can discuss this with you via our compliance team complianceresidential@connells.co.uk kind regards, Lucy, Customer Relations.
5/5
GoogleWe dealt with Daniel and Leanne in the lettings team, they helped us moved quickly and were very helpful. We recommend them to anyone needing to rent
Thank you, Mihaela for your 5-star review and recommendation of our Lettings Services for the Connells team in Dunstable.
5/5
GoogleWe just moved into our new house and could have not done this without the help from Daniel Barrett. Extremely helpful and very professional ,I would also like to take this opportunity to thank Daniel for making my life great deal much easier. Good luck.
5/5
GoogleIf you are trying to sell the Property, I would strongly recommend the Conneils Estate Agents! Got fantastic experience with them, they are just amazing from top to bottom. What a lovely team. Especially Lee The Manager xx
1/5
GoogleI've been to other branches of Connell's and have had a great experience . However today's experience was rather unpleasant. I went to visit a 2 bed property in Dunstable. I informed the agent i wasn't interested in a property with storage heaters. He insisted i visit as he informed me that the storage heaters could be used as a electric heaters. When i arrived I didn't particularly love the property, 1100 not near a station, storage heaters and no parking and condensation everywhere. The agent informed me that he had just got an offer and I better be quick. I informed him that's fine i don't tend to make impulsive decisions. Please let me know if there are any similar properties. The agent then became very annoyed that he's little game didn't work with me, he then started to rant that "what's the point of informing you of new properties if you can't make a simple choice, they will disappear, it's pointless" i was shocked at his outburst he then started huffing saying "fine" and throwing papers together, I left immediately feeling really uncomfortable.
5/5
GoogleThey were really patient with us and walked us through the process swiftly. It was really easy for us with their guidance to get a property to rent . I would recommend them anytime of the day
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
GoogleForced the applicants to use in the house mortgage broker !!! 😡 …
Hi footbal liga1, although we will always recommend our in-house mortgage consultant, there is never any obligation to do so. If you would like to provide us more information in order for us to review your comments further please contact us at complianceresidential@connells.co.uk Best regards, Lucy, Customer Relations Team
5/5
GoogleSuper helpful and friendly team for rental! Pleasure to work with, always there to support and help you with all the rental processes ! Only had good experience with this agency so far, thank you !
Thank you for your thoughtful 5* review. I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleLee and his team are very professional, helpful and friendly. They guided me through every stage of my purchase with ease. I can highly recommend this branch of Connells. Thank you for getting me to where I needed to be and on time. Rich.
5/5
GoogleI AM ONLY GIVING 5 STARS SO THE REVIEW DOESNT GET BURIED The worst estate agents ever, I wish I could give a zero star. Lee from Dunstable Connells handled our purchase like a cowboy. As first time buyers we were eager so had our funds ready, however Connells kept us ill informed and lied for 7 months about our purchase. We made an offer in July 2021 and finally completed in May 2022, this was ultimately down to a complicated chain, however we were not told about this chain when we first offered and Lee knew we would be waiting for months. At first he connived with the vendor to make it seem like we were waiting for her boiler to be serviced which took 3 months (due to gas works) then it was she didn't have enough money to buy so she cant exchange yet. Lee lied to us like we were toddlers but we had no choice but to believe him. Luckily another agent from the upper chain contacted us and we were finally able to complete after 10 months. Even the solicitors they recommended (premier properties) were absolute trash. They didnt have the full information and gave us over 5 completion dates which turned out to be wrong. No one knew what they were doing and we were severely messed about. Please avoid doing business with this company
1/5
GoogleI've been to other branches of Connell's and have had a great experience . However today's experience was rather unpleasant. I went to visit a 2 bed property in Dunstable. I informed the agent i wasn't interested in a property with storage heaters. He insisted i visit as he informed me that the storage heaters could be used as a electric heaters. When i arrived I didn't particularly love the property, 1100 not near a station, storage heaters and no parking and condensation everywhere. The agent informed me that he had just got an offer and I better be quick. I informed him that's fine i don't tend to make impulsive decisions. Please let me know if there are any similar properties. The agent then became very annoyed that he's little game didn't work with me, he then started to rant that "what's the point of informing you of new properties if you can't make a simple choice, they will disappear, it's pointless" i was shocked at his outburst he then started huffing saying "fine" and throwing papers together, I left immediately feeling really uncomfortable.
5/5
GoogleVery Please with the Hard Work and all Efforts, for Selling our Property, Very Happy With the results, Thank you Again For all Team Dunstable 🙌 …
5/5
GoogleI can highly recommend Connells, Vinnie and his team are very professional, friendly and knowledgeable. Vinnie helped me through a very difficult and stressful sale, without his knowledge and experience I would have lost my sale. Oliver and James were also very helpful. Thankyou all very much.
5/5
GoogleThank you to a great team as ever, some to name a few Oliver, Tom and finally Rick. Rick has been a fantastic financial advisor and helped me with obtaining my mortgage once again. Thank you very much Rick and team - superb Marie
5/5
GoogleWe can't speak highly enough of our experience with Georgios! We were impressed with Georgios professionalism and his genuine interest in assuring we were satisfied with our final decision on our new place. Georgios, you made the process simple and easy to understand for us, and we appreciated your patience and expertise. We will highly recommend your agency and Yourself to people we know! You are the best 🙏 Regards, Paula and George
4/5
GoogleDan and Jack were very helpful. Calm straightforward process. Always willing to be flexible with dates. Very professional. A stress free experience. Thank you!
5/5
GoogleI think Stella and mihai were very very helpful and friendly thanking them both for there patience and helping get my dream home
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells Lettings's Dunstable office has 186 reviews across 1 platform: 186 on Google.
Connells Lettings Dunstable is rated 3.8 out of 5 across all 186 reviews, and 3.8 out of 5 on Google from 186 reviews.
Connells Lettings Dunstable, 19 High Street North, Dunstable, LU6 1HX.
