5/5
GoogleWe bought through Alexander & co . Julia and Lauren were very supportive throughout.
Agent replied
Appreciate your review and that the team looked after you during the process. Our aim is to easy the customer journey.
Trusted Agent profile · Dunstable, Bedfordshire
Alexander and Co Dunstable reviews
★★★★★
645 reviews across 2 platforms
48 High Street South, Dunstable, Bedfordshire, LU6 3HD
Alexander and Co's office in Dunstable, Bedfordshire, at 48 High Street South, is rated 4.7 out of 5 across 645 reviews on two platforms, including 588 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Alexander and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
Google1/5
GoogleVery poor experience and respect for the tenants, taking advantage of tenants and deposits to carry out the house improvements and fixings due to age and normal use of property in order to rent them again. Doing all the works and presenting the bills at the end without even giving the tenants the chance of search/get a cheaper price. 0 respect for the tenants.NegativeQuality, Professionalism
Agent replied · 20 June 2024
Hi Angela we hope that after the deposit process and discussions with the landlord have drawn to a close that you are more satisfied with the outcome. There is no advantage to the agency in respect of deposit disputes, but it is the mediation process we have to adhere to once the tenancy ends. We wish you well in your new home.
5/5
GoogleThanks a lot Lauren for all your help. You were excellent in dealing with all my queries and very helpful. You are an asset to Alexander & Co Dunstable. Wish you all the best.
5/5
GoogleStuart was always prepared to go the extra mile to sort out any query or issue that we had.
Agent replied
Tatjana I hope all goes well with your move and thank you so much for your review it is really appreciated. Best wishes Stuart
5/5
GoogleHad a good experience with this company. Lara especially helped me with getting the house I wanted and when it fell through she helped look for similar places. Communication was good and the team was almost always available during the times I had questions. I remember picking up my keys and the whole team had smiles on their faces even though they were in masks. Big thank you to everyone.PositiveQuality
Agent replied
All the guys here at Alexander & Co try to make the buying process as enjoyable as possible for buyers and sellers. All the best in your new home.
5/5
GoogleAlexander and Co were fantastic, really hard to fault. Despite 2 chains falling through they never dropped a level of service at all and were quick to try and get my property resold. I also found them to be far more professional than the agents in the other chains and having a dedicated team to support the sale through to completion made the whole process much easier. Couldn’t recommend enough, whether you speak to Lauren, Rhys, Gary or Jason - you’ll be in safe hands
5/5
GoogleJulia and the team made the experience very smooth and were responsive to any queries and questions I had. I'd highly recommend them!
Agent replied
Many thanks Luke for using our services for selling your property. We hope you that you have many happy years in your new home.
5/5
GoogleI have used Alexander & Co to tenant find for the past 10 years and I can say without doubt they have continued to improve from a first class service to a superb service. They have kept me informed every step for each viewing and have given me unbiased advice over selling versus letting. Therefore I will use them again in the future without hesitation.
Agent replied
Glad that you benefitted from you recent experience with us and that we can help you again with your property needs.
5/5
GoogleMany thanks to Alexander & Co Dunstable. Particularly Jason Lake for his help, guidance and professionalism on our house purchase..PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
My pleasure Gary. I was chuffed to bits that we secured you, your dream home through us after missing out on another property. Wishing you and Tracy all the best.
5/5
GoogleOur experience so far with Alexander & Co has been exceptional. The rental team are fantastic, especially Janice who went above and beyond to help us find the right property. We feel we are in safe hands with Alexander & Co, the management team respond quickly to any queries and are always there when we need them.
5/5
GoogleHannah Newman was quick efficient at sorting out our intercom issue. We had a follow up call to ensure that the issue was resolved and the case is now closed. Very friendly and genuine service, a pleasure to deal with. Thank you very much!
5/5
GoogleRecently used Alexander Letting to market & rent & manage my property. Couldn’t be happier with the service I received from Stuart and Richard. I was informed of viewings & prospective tenants. Professional photos were taken of the property, inventory, Lease & deposit safety scheme all taken care of for me. Highly recommend their service when looking for a managing agent for your property. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 20 June 2024
Jo thank you so much for your review its a pleasure to work with you.
5/5
GoogleMy partner and I have recently moved into a rented property with Alexander and Co and I cannot say one bad word about the whole experience. The process from start to end has been fantastic, with no stress along the way. They were very helpful and responsive, which is not the case with all estate agents! Would definitely recommend a house move with these guys! Thank youPositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Stacey thank you for taking the time to review our service, we hope you have a happy tenancy with us.
5/5
GoogleI would like to mention Triston, in the lettings department, who did an amazing job at the viewing the flat. I have recently rented a property with this agency and I have nothing bad to say. Everyone is helpful, polite, and it is a pleasure doing business with them. They are very open about their procedures concerning deposit and the like. This agency is very professional and I would highly recommend considering them when letting.
Agent replied
Thank you for your positive feedback and am pleased you have had such a good experience. Good luck in your new home.
5/5
GoogleThanks so much to Julia and Gary who have been amazing throughout the purchase of our new home. We really couldn’t have done this without you guys pushing everything along.
5/5
GoogleJason, Julia and the team have been fantastic throughout the house buying process and I would highly recommend them to anyone looking to buy or sell!
Agent replied
That's great to hear, we all wish you well in your new home.
5/5
GoogleAlexander & Co acted on behalf of our vendors. They were very professional, very responsive with excellent communications throughout the process. I would use them in the future to sell our property and would be our first choice. They really helped push our purchase to exchange and completion. Particular mention for Gary, Lauren & Julia who were excellent. Big Thank-you!PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
Super review Graham, many thanks for posting it for us. We certainly will be more than happy to act for you when your next ready to move.
5/5
GoogleJason and the team made selling of our house very easy. From initial valuation, finding a buyer(within a few days) to the completion.
Agent replied
Thank you for your kind review Colin. All the best and good luck with your new life down by the coast. I`m very jealous.
5/5
GoogleDonna is absolutely brilliant. I do not have much knowledge about letting under current regulation. She talked me through everything and smashed it. She even found some contractors for me to get the jobs done. It has been amazing
5/5
FacebookReally friendly team, all on the ball and lovely to speak to. Thanks Matt and team for a great estate agents experience 😀
Agent replied
Thank you 😊 ❤️
5/5
GoogleMany thanks to Alexander & Co Dunstable. Particularly Jason Lake for his help, guidance and professionalism on our house purchase..
Agent replied
My pleasure Gary. I was chuffed to bits that we secured you, your dream home through us after missing out on another property. Wishing you and Tracy all the best.
5/5
GoogleWe moved into a rented property with Alexander and Co more than 5 years ago and I cannot say one bad word about the whole time. They were very helpful and quick response all the time when we had a problem. I would like to thank you all the helps from Bernie Madden. Would definitely recommend them! Thank you very much.PositiveProfessionalism
Agent replied · 20 June 2024
Thank you so much Eva for taking the time to post a reply it really is appreciated best wishes from all at Alexander & Company
5/5
GoogleIt was a pleasure to work with Julia at Alexander’s. Everything was very genuine and friendly. Communication was good.
Agent replied
Many thanks for your 5 star review working with Julia here in the office. Best regards
5/5
GoogleJason at Alexander & Co sold me my house 20 years ago and made the process as easy as it can be back then, jump forward 20 years and Jason has just sold my house once again. My dog-cam showed me how he really ‘sold’ the house to each prospective buyer, pointing out all of the house benefits and the local amenities, very impressed! 👍🏻PositiveResponsiveness, Quality, Professionalism
Agent replied · 20 June 2024
I`m really pleased that you have enjoyed both sides of the process with us, even though they were 20 years apart. Wishing you all the best for the future and your next home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Alexander and Co Dunstable
Has Alexander and Co won any awards?
Yes. In The Trusted Agent 2026 awards: Alexander and Co, Dunstable won Platinum.
