Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThe services provided by them was really good untill they have been taken over by taylors and now their service is so bad that I need to follow up every other day for a resolution of a basic thing like hot water
Hardik · 24 September 2024
Agent replied · 24 October 2024
Good Morning
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you or alternatively contact the local team in Dunstable and they will be happy to discuss this with you further, Kind Regards, Customer Care .
★★★★★ 5/5
GoogleAlexander and Co have been managing my Dunstable let property for over 5 years now and have done so professionally and efficiently from day one. They are quick to respond to any issues or queries and have always kept me in the loop. On the odd occasion where there has been a problem, I know that I can trust and rely on them to resolve it quickly and fairly with very little involvement from myself. Overall a great experience and I wouldn't hesitate to recommend them to others.
Rax · 29 July 2021
Agent replied · 29 July 2023
Thank you for your kind words and revieew, it's great for the team to be recoginsed for their hard work, always a pleasure working with you. Best regards Stuart
★★★★★ 1/5
GoogleKEEP OUT!!!
Do not buy a house or let anything from this agency. Unprofessional staff, very inexperienced and rude.
Even more, property landlords, keep away from this agency.
They will only tell you things and do staff for their own benefit and screw you over.
Otto · 2 August 2024
Agent replied · 23 August 2024
Otto, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at 01582 478882 so we can discuss your concerns.
★★★★★ 4/5
GoogleSmooth experience with getting a viewing for the property and also the administration behind renting the property. Connor McQuillan and Regan Crawford were both very helpful, quick to respond to queries and to follow up with answers to our questions
Seyi · 22 December 2023
★★★★★ 5/5
GoogleI would like to recommend Jason at Alexander&Co for his help in finding me the perfect house, he has been totally dedicated, approachable, friendly and professional, thank you to the whole teamPositiveProfessionalism
Eve · 21 June 2021
Agent replied · 20 June 2024
Thank you for your lovely feedback Eve. We are really pleased that you enjoyed your property search experience with us. Good luck for the future in your new home.
★★★★★ 5/5
GoogleI have started the collaboration with Alexander & Co in 2020 with the purpose of buying a house. They have been very friendly and provided excellent services. Throughout the process, I always felt that I could rely on them and they made me feel free to call any time to ask for more information. They were very informative regarding the property and really tried their best to meet the needs of the customers. I had a very positive experience with them and I would highly recommend them, not only for purchases but also for sales and rentals.PositiveProfessionalism
Elena · 21 June 2021
Agent replied · 20 June 2024
Lovely review Elena. Jason was only too pleased to assist you with the purchase of your first home. We all here try to help our customers with the buying and selling process. Whether you are a first time buyer or a seasoned mover our experience can always ease the process.
★★★★★ 5/5
GoogleI was a pleasure for me to meet Alexander property over a year ago. Rent home was a great pleasure to work with me. I didn't have to worry about anything. After reporting the any failure, the next day someone knocked on my door and repair any damaged. Contact by phone or e-mail was full professional and very polite. They do not have a helpline, they only pick up the phone and forward to the right person, which makes you feel important. For respond the email I wait not more couple minutes. I highly recommend this company, working with them was pure pleasure.PositiveResponsiveness, Quality, Professionalism, Value
Arkadiusz · 21 June 2021
Agent replied · 20 June 2024
Arkadiusz we hope you have now settled in your new home. The team at Dunstable wish you all the best for the future and thank you for the time taken to send such a comprehensive review. Kind regards the Dunstable Lettings team
★★★★★ 5/5
GoogleLiz has managed my properties for some time and I would highly recommend Liz who has many years of experience in the rental market. Liz also takes time to understand your personal circumstances and your goals which is key to maintain a good Landlord/ Agent relationship.
Emmezin · 8 July 2023
★★★★★ 5/5
GoogleI want to recommend this amazing agency (especially the lady who deal with the rental sector Anne Lescalier) ... we been in very good relationship in all the aspects ... thank you so much for everything Alexander & Co
Stefan · 17 October 2024
Agent replied · 10 November 2024
Dear Stefan Vatamanu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI have been renting a flat for a number of years with Alexander and co and was very satisfied with the professional way it was run. The property manager Hannah Newman was very good at her job and was a great help to me personally.
Peter · 28 July 2023
★★★★★ 5/5
GoogleVery helpful and professional throughout, Jason made sure the transition was very smooth and easy. He was always available and quick to answer any queries when needed. Highly recommend!PositiveResponsiveness, Professionalism
Anne · 24 August 2021
Agent replied
Thanks for the glowing review Anne and all the best in that lovely home of yours.
★★★★★ 5/5
GoogleExcellent communications from Jason, Julia and Gary, my house was a difficult sell due to various factors the sale fell through twice before being successful third time so the agency had their work cut out and certainly earned their commission with over 30 viewings!
I am a believer in local agents and would recommend them even if the cost is slightly higher than chain estate agents, it's worth it for their local knowledge and personal service.PositiveResponsiveness, Quality, Professionalism
Aaron · 24 August 2021
Agent replied
It certainly was a challenging sale during Covid for all concerned. We all wish you well in your new home and good luck for the future Aaron.
★★★★★ 5/5
GoogleHave had great experience with the lettings team Sienna has always been great and any issues that have occurred has been dealt with quickly.
Vikas · 13 March 2026
★★★★★ 5/5
GoogleReceived excellent service from Jason and the team in the Dunstable branch.
Professional quality photos and presentation of our property.
Would have no hesitation to use Alexander & Co Estate Agents in future.PositiveResponsiveness, Professionalism
John · 24 August 2020
Agent replied
Thanks John, taking the time to prepare the details and scheduling the photographs to the right time of the day played a great part in attracting the buyers to view your property. Good luck for the future.
★★★★★ 5/5
GoogleGreat help from Alexander & Co who provided excellent service to us first time renters! Many thanks to Conor also
Mohammed · 1 December 2022
Agent replied
Thank you for review and mentioning Connor in person, we wish you both well with your tenancy and wish you every happiness in your new home. Stuart and the Team at Alexander & Co Lettings.
★★★★★ 5/5
GoogleI want to use this opportunity to say thank you to Alexander and Co for your wonderful and courteous staff. Having recently relocated to the UK, you guys made me feel welcomed. Your attention to details, information dissemination and communications are top notch. I highly recommend Alexander & Co to anyone looking to let out, rent, lease, buy or sell a property within the Dunstable area and environs.
Bruno · 1 December 2022
Agent replied
Thank you Bruno for your fantastic review, it is very much appreciated we all wish you well for the future - Stuart and the Lettings Team at Alexander & Co
★★★★★ 5/5
GoogleI recently contacted Alexander & Co regarding letting my house out. I dealt with Donna Magill, who I found to be friendly, efficient and very competent in her knowledge of lettings and would not hesitate to contact Alexander & Co again.
Liam · 23 October 2023
★★★★★ 5/5
GoogleI have had one of the best member of staff who has been very helpful who has been amazing she has gone beyond the call of duty and guided us through the stages of renting out my property.
Donna Magill managed to secure a good rate for my property to be rent out 10/10 she deserves award and alexander has a great team to work long side us.
Karl · 13 November 2022
Agent replied
Thank you Karl for taking the time to review Donna's service in particular it really is appreciated - we all look forward to working with you in the future.
Best regards Stuart & The Lettings Team at Alexander & Co Dunstable
★★★★★ 5/5
GoogleExcellent service given throughout the whole sale process. Special praise goes to Tom and Lauren
Curtis who kept us informed of the progress throughout . Very professional, friendly and knowledgeable. Cannot thank them enough for all the help and constructive assistance given throughout a difficult period. Service was extremely prompt and ensured that both parties Solicitors dealt with matters without any unnecessary delay. Very impressed with all aspects especially prompt finalisation of sale.
Michael · 13 March 2022
Agent replied
Awesome review Michael. Really appreciate you taking the time to review your experience with the sales team here in Dunstable. We wish you all the best for the future.
★★★★★ 5/5
GoogleKaren Robertson was very helpful.
Valentin · 22 December 2023
Agent replied · 21 March 2024
Thank You
★★★★★ 5/5
GoogleWe viewed a number of houses in the local area and out of all the agents Alexander & Co always came across the most professional. Over the duration of our property hunt we dealt a lot with Jason and Julia who always ensured they provided an outstanding service. They have an outstanding knowledge of the local property market and will certainly be top of the list if ever we decide to sell or buy in the future.PositiveProfessionalism
Daryl · 21 June 2021
Agent replied · 20 June 2024
It was a pleasure and a certain challenge to find you the right property in the desired location. I`m glad we succeeded in achieving both of these. Good luck with the proposed extension planned and for the future.
★★★★★ 5/5
GoogleThe whole team have been great specially when it took so long on market due to unfortunate problems in the property. Communications between all parties was well handled by all members in Dunstable branch,
Kiren · 25 November 2024
Agent replied · 9 December 2024
Dear Kiren Padhiar
Thank you for the lovely review and glad you had a good experience. Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe are very pleased with the help given to us with the purchase of 23 Ennerdale AVE. Julia took us to the property to begin with and was always ready to answer any questions we had. We would highly recommend Julia to anyone who are looking to buy property.
Michael · 12 January 2023
★★★★★ 5/5
GoogleWe went to a few agencies around the Dunstable area but this one was by far the best, our housing agent went above and beyond to get us a really nice place that was also dog friendly. The other agencies didn’t seem to contact us after visiting them and they didn’t seem to care but Alexander & Co made sure to keep in contact and send us regular houses to rent within our price range.
Without them we would still be looking, 5 stars would recommend to others looking to move to this area :)
Joe · 29 July 2020
Agent replied
Thank you for the fantastic feedback Joe, you and Kinga have been a pleasure to deal with and I wish you well in your 1st home together. Best wishes Stuart
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