Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
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5/5
GoogleI bought a house recently through Alexander & Co. From the initial viewing all the way to completion, they were absolutely fantastic! Rhys did the viewing and I liaised with Lauren and Gary for the rest of the process. Cannot fault them at all, really professional and helpful. I also used surveyors (Harkin Associates) and solicitors (Simply Conveyancing) recommended by them who were also brilliant.
As a first time buyer it was really helpful to have Alexander & Co help me. They checked in with me regularly and chased things up when needed.
Thanks so much!
Jayal Β· 30 January 2023
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4/5
GoogleSince Alexander & co, took over the management from Zebra. The repairs that were historic issues and ongoing are finally getting resolved one by one at the property which my family are renting.Very happy that Alexander & co are addressing the important work needed doing . Updated today 11/12/23 called today about broken / fault on window in living room. Was resolved within the hour . Brilliant π
Dexter Β· 22 December 2023
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5/5
FacebookGreat service and friendly staff. Thank you Frida Tevesz Harmse our property manager for looking after us!
Pamela Β· 7 February 2020
Agent replied
Very incorrect agency ! Will never use again ! Never !
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5/5
GoogleVery well managed by the Team, we sold our house and bought new one with Alexander and Co, Tom Rys Lauren and Gavin did a superb job, informing us with transparency of every stage and getting us to our lovely new spot without any hurdle, well done guys!!
All the best - Beenish and Atif
Atif Β· 13 March 2022
Agent replied
Congratulations Beenish & Atif. It was a please to act for you both on your sale and purchase of your homes. We all wish you the best in your new property.
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5/5
GoogleThe service from Alexander & Co was exceptional. Although we werenβt actually clients of theirs that didnβt stop them pulling out all the stops to help us in any way they could. Even helping my wife source temporary accommodation when our chain got bogged down and she had to to take a job offer away from home. Well done guys, highly recommended!PositiveResponsiveness, Professionalism
Steve Β· 21 June 2020
Agent replied Β· 20 June 2024
It was a great challenge to manage the sales from my dining room during lockdown. Source temporary accommodation for your wife. Then direct the solicitors along with the other agents involved to get the move through. Happy times for your in your new home.
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5/5
FacebookI had a great experience with Alexandra & co. Nothing was to much trouble for the team. Karen showed me around the properties. Lara and Charlotte did the property matching. Throughout they kept me updated on property listings that were within my budget and desired location. I would definitely recommend them to anyone.
Thank you to the efficient and cooperative team.
David Β· 16 December 2020
Agent replied
Thank you for your review. We will pass it onto the lettings team.
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5/5
GoogleAmazing service from start to finish communication throughout was great, very friendly and professional at all times
Kat Β· 27 October 2024
Agent replied Β· 10 November 2024
Dear Kat Lee
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleEveryone at Alexander have been great. Quick, professional and friendly. I have worked particularly closely with Connor, who carried out many viewings for my rental, and Leah who has been 'on the case' with the post-tenant and pre-tenant activity.
They've been marvellous.... and very patient with me.
Jacqueline Β· 13 December 2022
Agent replied
Hi Jacqueline as always you have been a pleasure to work with and thank you for taking the time to review our service, in particular thank you for mentioning Connor and Leah - it is very much appreciated and we look forward to working with you as always.
Best wishes Stuart and the Lettings Team @ Alexander & Co.
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5/5
GoogleI am happy with the service provided by Connor and Regan. Connor was very helpful and relentless to help us find a place
Girlie Β· 5 August 2023
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5/5
GoogleAlexander & Co were very helpful and professional all the way through the process of selling my house. Their valuation was reassuring and they kept me well informed throughout the whole process. Always quick to answer any queries. They were happy to go above and beyond. I wholeheartedly recommend them.
Steve Β· 29 July 2022
Agent replied
Super review of your market appraisal and sale with the team here Steve. Fantastic, that they exceeded your expectation and delivered, great customer service.
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5/5
GoogleAlexander & Co were amazing and worked really well to assist us with the purchase of our dream home. We managed to complete in around 5 weeks, amazing team, thank you so much!
Kamila Β· 22 December 2023
Agent replied Β· 21 March 2024
Thank you for the lovely review and hope you enjoy your new home.
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5/5
GoogleIt was a pleasure to work with Julia W. She was friendly and happy to help us with everything throughout the selling process. She listened to our needs and offered us suitable options for a new place to move.
The whole team at Alexander and Co is great with their customers, responsive, very respectful and professional.PositiveResponsiveness, Professionalism
Madalina Β· 21 June 2021
Agent replied Β· 20 June 2024
We are really glad that you enjoyed the whole experience of dealing with Julia and the sales team here at Alexander & Co. Best wishes for the future.
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5/5
GoogleThe team at Alexander were a pleasure to work with. Always keeping us updated and quick to act between us and the sellers. We would absolutely recommend them and will always be the point of call for our next property venture. Thank you for all the team for all their hard work helping us secure our property.PositiveProfessionalism
M Β· 21 June 2021
Agent replied Β· 20 June 2024
Glowing review of the service and the team here. We look forward to moving you on again when you're ready. Many thanks.
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5/5
GoogleGreat pleasure to work with Alexander & Co Letting team.
Mrs Magill was very helpful in every aspect, very easy to contact and offered us good, professional advice throughout the process.
Emanuel Β· 1 November 2022
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1/5
FacebookIf you are a tenant, do not go to Alexander & co. A horrible agency that cares only
Of landlords and how to make them richer, but it cares nothing about tenants and actually humiliates them and treats them like dirty rubbish. Now I have bought a house, but should I move, I will never ever ask to Alexander & co.
Andrea Β· 30 April 2020
Agent replied
Hi Andrea. We're sorry to hear your comments, and would like to discuss these with you. We never want our tenants to feel this way. Please could you private message us with the property address that you were living in so that we can look into this? Kind regards, Team Alexander & Co
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5/5
FacebookI had the pleasure of working with Lara and Glenda in the search for a new home. I can say the lady's have been brilliant. All the process was smooth and they are very quick to respond. Thank you Lara, Glenda and to Alexander & co.
Alexandra Β· 11 December 2019
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5/5
GoogleI would highly recommend Jason Lake from Alexandar and Co, all the house we've lived in Dunstable have been brought and sold through Jason at Alexandar, I they are the only agents in Dunstable who give realistic valuations that actually get the house sold
Darren Β· 29 July 2020
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5/5
GoogleAlexander and Co. are incredibly helpful in chasing up queries and provide feedback in good time. In particular we have had a very good experience with Anne, who is prompt, polite, professional and has helped us from the beginning, when issues with the property were brought to her attention. Anne, keep up the good work!
Richelle Β· 24 June 2024
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5/5
GoogleOutstanding Service !Thank you to all Alexander & Co Estate agents for all your help! Your support and efforts certainly contributed to our success, and we want to thank you for that.
Anna Β· 22 December 2023
Agent replied Β· 21 March 2024
Thank you for the kind words
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5/5
FacebookLara was went above and beyond to help us find a property, thank you
Nicola Β· 6 September 2019
Agent replied
Thank you Nikki, I hope you and your family are happy in your new home together.
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5/5
GoogleItβs a shame this doesnβt allow you to give 10 stars , being a 1st time buyer I was a bit nervous but the team at Alexandra and co are great.
I had my 1st initial viewing with Rhys alone which went really well he didnβt rush me to to put in a offer ,he aloud me to view and ask questions and use the whole time slot allocated .. After my second viewing with Rhys again which I did with my family , my offer was accepted and confirmed by email.
During the process I was in regular contact with Jason and this was key as it showed me they took my offer seriously and my search for other houses (just incase) stopped instantly.
Between my offer bring accepted and completion I had a lot of contact with Lauren and Gary , they where great they talked me through every stage and where always enthusiastic and willing to help whenever I called (which was a lot ). The whole team were friendly ,helpful and just displayed great costumer service throughout.
I finally got the keys on Monday β¦Thank you guys π₯³
Ishmael Β· 15 August 2022
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5/5
GoogleThe best team, many thanks to Stuart and Denisa for helping us find the best place to live ππ€π€ they were very kind and helpful π β¦
Ioana Β· 11 February 2023
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5/5
GoogleI have been renting with them for more than 2 years now, throughout that time they have been brilliant to deal with whether it be on routine or more urgent issues. I recently had a problem with a jammed key/lock and within just over an hour of it being reported a locksmith had attended and fixed it (much to my relief I might add). My experiences with them have been very positive and reassuring, and I know from speaking to others they are generally held in very high regard, no hesitation whatsoever in recommending Alexander & Co.
Mike Β· 29 July 2022
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5/5
GoogleSelling your house and buying a new one isn't something you do every day, so the process can feel quite daunting.
From the valuation of our house, through to the sale, Alexander & Co were superb. As soon as our house was listed we had multiple viewers and offers the same day. Alexander & Co concluded everything very quickly and were always on hand to advise.
Searching for a new house was very difficult in the current market, and if it wasn't for the excellent understanding that Julia had of our requirements, we never would have found one! Fortunately for us we also purchased via Alexander & Co and the process was seamless.
The team in the office, who see you to completion (Lauren and Gary) were also excellent. Constant communication and updates throughout; I was confident they were constantly checking behind the scenes to make sure it was moving along.
Thank you Alexander & Co, I would not hesitate to recommend.
Charlotte Β· 29 July 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.