Trusted Agent profile Β· Dunstable

Alexander and Co Dunstable reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

548 reviews across 2 platforms

3 West Street, Dunstable, LU6 1SL

Alexander and Co's office in Dunstable, at 3 West Street, is rated 4.7 out of 5 across 548 reviews on two platforms, including 521 Google reviews rated 4.8.

Google logo

4.8 / 5

521

Reviews on Google

This office

Trustpilot logo

27

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dunstable office, from every platform, shown as written. First names only.

5/5

Google

Alexander and co handled my sale and I'm glad I chose this company, local, professional,a great team at the office ,and spot on with the valuation, achieving full asking price , thanks Julia Lauren and Gary always on hand with help whenever needed. I would recommend and use again

Maura Β· 13 June 2023

Agent replied Β· 12 June 2024

Lovely review from you Maura. Really appreciate you taking the time to recognize the great service the team provided for you while selling your home. Wishing you all the best for the future

5/5

Google

Julia is very professional and gets the job done quickly and efficiently and is always available and quick to answer the clients questions and queries and progress things fast

Ben Β· 10 August 2024

Agent replied Β· 24 August 2024

Dear Benji Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We're so glad Julia could help you! Many thanks, Customer Care Team

5/5

Google

Great experience and pleasure working with Alexander &Co. Especially Anne L. has been an excellent property manager - super proactive and staying on top of everything - creating a WIN WIN WIN solution for the tenants, landlord and Alex.&Co. Happy days!

Seb Β· 15 December 2023

Agent replied Β· 12 June 2024

Thank you for the kind words

5/5

Google

We recently vacated a property at the end of serving our notice with Alexander and co and were ready to move into our next property. Unfortunately the property was not safe to live in and we found ourselves at a loose end with nowhere to live. Thankfully, Connor at Alexander and co went above and beyond to ensure he found us a property in a very short space of time. His empathy and professional manner were absolutely outstanding and my family and I are are endlessly grateful for the help and support he gave us through a difficult transition between homes. Thanks Connor McQuillan. An asset to Alexander and co!!

Natalie Β· 13 June 2023

5/5

Google

Alexander and Co help us through every step of the way to letting out our first ever property. I called up for a Valuation at the end of March 2022 and that day one of the team was at my property. Stuart has been amazing… he advised us of what we needed to do to the property before letting it out. We were very naive but followed Stuart’s advice and after all works were carried out at the property it is successfully rented out by the middle of August 2022 (we did gut the place so took us a bit of time). All communication with Conor and the team was so easy . These gut know exactly what they are doing! Very professional!! Thank you Alexander and Co xxx Lauren and Debbie

Lauren Β· 13 June 2023

4/5

Google

I inherited Alexander & Co as a property manager when they took over the letting agents managing my rental property. I was with them for over a year before taking back the property to self-manage. Overall, my impression for the agent is positive. They had an online portal where tenants can report issues they are having. As a landlord I would receive notification to login and read about the issues and select options on how to proceed. In theory this was quite useful however it was somewhat unreliable at times. There were multiple times where I had selected the agent to proceed in having the issue fixed with their contractors. A couple of weeks later some of these issues still had not been rectified. Not sure if this was a glitch in the system as there were others times where it worked quite well. However, this particular time it delayed the tenant receiving help. I found the property management team upfront and honest although there were instances where they tried to charge for unnecessary things. It is worth noting that this can unfortunately be a common occurrence in the letting industry. However, Anne Lescalier who was my go-to person was always very helpful and reliable. She walked me through the process of taking back the property to self-manage and exactly when to give them my notice to avoid charges. She was always very friendly to talk too and always was eager to help. Overall, I would recommend this letting agent to others who are looking for a reliable service within the area.

Jack Β· 13 June 2023

5/5

Google

As a first time renter i was really skeptical and nervous about the whole process as i didn't know how anything works. I had my viewing with Connor who was punctual, informative, professional and really polite. I put forward my offer and once it was accepted Denisa and Regan supported me through the whole application process and answered any concerns i had. I was able to meet the team who are quite lovely, helpful and are readily available whenever i need them. I am happy to have gotten my flat with Alexander & Co Dunstable Estate Agents and i 1000% recommend renting with them as i have no regrets. Thank you Connor, Denisa, Regan and the entire team at Alexander & Co Dunstable Estate Agents.

Timi Β· 13 June 2023

5/5

Google

Thank you to all at Alexander & Co for supporting us through our sale and purchase (with a very long and complex chain). Could not fault their dedication to our case at all. Special shout out to Rhys for finding out buyers, to Julia for helping us to find our dream house, Sonya for securing our mortgage, Lauren for keeping us in the loop throughout the process and to Gary who without his persistence I don’t think we would have made it over the line! Once again thank you for all your hard work!!! Could not recommend enough!!!

Sammy Β· 13 June 2023

5/5

Google

I have just completed on my house sale with Alexander & Co. I found them very helpful and professional. They kept me informed of the situation as it happened and if I had any concerns or questions they would look into it and call me back straight away. I mostly dealt with Julia, Gary and Lauren. They were a pleasure to deal with and very helpful and made the sale of my house much easier. I would recommend them and if I were to move again I will definitely use them.

Sandra Β· 13 June 2023

5/5

Google

If you're considering buying or selling a home, I highly recommend reaching out to Julia and the team at Alexander & Co. Julia is an exceptional agent who goes above and beyond to ensure a stress-free moving experience. Her expertise and attention to detail are second to none. In addition, I have had the pleasure of working with several members of Julia's team, including Rhys, Lauren, and Gary, and I must say they have all been outstanding. Their dedication, professionalism, and willingness to go the extra mile have truly impressed me. Overall, if you want a smooth and successful home-buying or selling experience, look no further than Julia and her team. They are truly the best in the business.

Aaron Β· 13 June 2023

5/5

Google

Great experience from start to finish. Julia, Gary & Rhys were all exceptionally helpful. As a first time buyer I was assisted through the whole process and I will use their services in the future.

Sam Β· 13 April 2024

Agent replied Β· 24 August 2024

Dear Sam Barrett Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Happy first home! Many thanks, Customer Care Team

5/5

Google

Great communication and efficient service. Thanks again πŸ‘. …

Little Β· 11 July 2026

Agent replied Β· 11 October 2026

Dear Little Creatures We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Very professional and helpful team. Excellent communication and smooth service throughout. Highly recommended!

Dr Β· 11 June 2026

Agent replied Β· 11 October 2026

Dear Dr Hassan Sazu, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Trustpilot

Tiago was excellent

Tiago was excellent, what he did was more than just make a sale. He showed sincerity and passion. I would definitely recommend you guys, and it's just because of him. Weldone guys, great work

Ibrahim Β· 15 July 2025

4/5

Google

Thanks to Stuart, Connor and Regan for supporting me to set up another tenancy. Good to see their proactivity in ensuring it all came together. A good team.

Carol Β· 25 July 2024

Agent replied Β· 24 August 2024

Dear Carol Watson, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team

5/5

Google

Friendly yet professional, Mark from Alexander & Co introduced an excellent number of prospective buyers to our home and made the sale of our house as easy as can be expected. Mark was on hand when needed, providing advice throughout the process. I would definitely recommend Mark from Alexander & Co to anyone looking to put their house on the market.PositiveResponsiveness, Quality, Professionalism

Sam Β· 13 June 2021

Agent replied Β· 12 June 2024

Thanks for sharing your experience with Mark and the company. He always takes ownership of all his clients properties and guides them through the sale all the way to handing over the keys. Kind regards.

5/5

Google

Extremely professional, honest and efficient service. At the first meeting Jason came to review the potential for our property he was well prepared, polite and confident. People were through the door quickly to view the property and the β€˜For Sale’ boards hadn’t been up for a week before we received asking price. Great job, thank you.

David Β· 13 June 2022

Agent replied Β· 12 June 2024

Awesome review from you David. Many thanks for taking the time to share your experience and thoughts with the company. Wishing you all the best for the future and your new home. Enjoy the F1 season.

5/5

Google

Excellent service as always. Donna and the team did a great job of advertising and finding suitable tennents for our property. We were kept regularly informed of viewings and provided with feed back. Donna even helped to source repairs for our kitchen at short notice. And helped to tie up loose ends when we were unable to. Nothing was to much trouble. Friendly professional and reliable. Always providing a value for money service

Debbie Β· 16 October 2023

1/5

Google

We recently instructed Alexander & Co to market our property, and overall the service was below average and well short of the expectations set out during their initial appraisal. …

J Β· 16 January 2026

Agent replied Β· 16 April 2026

Dear J G, We value your feedback and sincerely appreciate you taking the time to share … More

5/5

Google

We used Alexander & Co for our sale & purchase after living in our home for over 21 years . We would like to thank Mark Summer and his team for all their continued support during the sale & purchase, we found them extremely professional in dealing with the process. Customer service is their top priority. We would highly recommend.PositiveResponsiveness, Professionalism

Pietro Β· 25 August 2021

Agent replied Β· 12 June 2024

Many thanks for sharing your buying and selling journey with us. As a local company we strive to offer the best customer service through the buying and selling process for our clients. Our business has been built on positive customer experience and recommendations over the last 51 years in the town.

5/5

Google

I recently bought my first house through Alexander&Co. I registered details with Julia and she found my perfect house really quickly - my partner and I were even able to view it and have an offer accepted before it was listed on RightMove! She made sure that our house hunt was stress-free, so that we could relax and enjoy the experience. Thank you Julia and Alexander&Co!

Michael Β· 13 June 2020

Agent replied Β· 12 June 2024

Thanks Michael, Julia is a real asset to the business and estate agency. She know her buyers requirements and is able to find them suitable properties from our listings. Great that she did this so quickly for you and subsequently the owners also secured a related purchase. Wishing you all the best in your new home.

5/5

Google

Had a great experience with this company whilst buying my first property. It was a smooth and seamless process and Rhys was extremely helpful and alleviated all concerns I had and made sure I was never in doubt and I can't thank him enough. I would highly recommend anyone who wants a highly professional no nonsense service to use this company and I will definitely be referring them and Rhys in particular to my family and friends!

Waqaus Β· 13 June 2023

5/5

Google

To whom it may concern, I am writing to express my heartfelt appreciation and commendation for the exceptional service provided by the real estate agency Alexander LTD, particularly by two outstanding members of their team, Connor McQuillan and Regan Crawford. From the onset, Connor’s expertise and keen insight into the real estate market instilled confidence in our decisions. His professionalism and dedication to understanding our needs made the entire process seamless and stress-free. Regan's attention to detail and commitment to excellence ensured that every aspect of our transaction was handled with the utmost care and precision. Her ability to navigate complex situations with grace and efficiency was truly remarkable. Together, Connor and Regan form an unbeatable duo whose synergy and collaborative efforts have not only met but exceeded our expectations. Their personalized approach and unwavering support throughout our journey have been instrumental in finding our perfect property. I wholeheartedly recommend Alexander&CC agency to anyone seeking top-notch real estate services. The combination of Connor’s market acumen and Regan’s meticulous execution makes them a premier choice for discerning clients. Thank you, Connor and Regan, for your exemplary service and for making our experience with Alexander agency a resounding success. Sincerely, Peter Piwowarczyk.

Piotr Β· 13 April 2024

Agent replied Β· 24 August 2024

Dear Piotr Piwowarczyk Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Amazing service. I felt that Alexander & co Dunstable went above and beyond. Liene on the team was supper helpful and listened to all of my needed, then helped me to find the perfect place for my little family. Would happily go back to them for the next time I’m thinking about moving. Would recommend

Jake Β· 13 June 2022

Agent replied Β· 12 June 2024

Thank you for your review Mr Posner of Lienes' service we all wish you and your family well in your new property.

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