Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
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5/5
GoogleWorking with Donna Magill was a very positive experience from start to finish. She was professional, friendly, and always willing to help with any questions I had throughout the letting process. Everything was handled smoothly and efficiently, and I felt supported the whole way through. I really appreciated her clear communication and kind approach. I would happily recommend Donna to anyone looking for a trustworthy and helpful Lettings Consultant.
Szymon Β· 2 April 2026
Agent replied Β· 16 April 2026
Dear Szymon Terlikowski
We greatly appreciate your 5-star review and the time you took to share your experience with Donna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleLooking for a new home is already a daunting experience but using an estate agent is even far more daunting, but not until we came Alexander & Co super team. Everyone has been professional, approachable and friendly. Melinda was especially friendly, helpful and made our views accommodating. So far everything is going fast and smoothly. Thank you for making this experience happen so pleasant.
Kim Β· 19 March 2026
Agent replied Β· 16 April 2026
Dear Kim Allen
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleRented a 1 Bedroom flat for my son in January Through Alexander & Co Dunstable, and had a smooth experience throughout - Sienna Newson was our point of contact from day one and answered any queries we had throughout professionally. Only downside was the Credit Referencing Agency that asked for the same information multiple times, and were very difficult to contact.
Simon Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear Simon Neill
We greatly appreciate your 5-star review and the time you took to share your experience with Sienna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GooglePurchased our first home with the help of the wonderful people at Alexander & co. From start to finish it was stress free and we were kept updated every step of the way. Special mention of thanks to Gary Brooks who really fought hard to make sure we exchanged and completed on time. Would 100% recommend using them.
Lyndsey Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear Lyndsey Sammels
We greatly appreciate your 5-star review and the time you took to share your experience with Gary. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleAlexander and Co looked after us well, they have a good system of email alerts and they pickup the phone super quick always, Melinda was really friendly and updated us regularly, you can see why they are a successful and busy branch. Thanks again and look forward to working with your property support team!
T Β· 16 February 2026
Agent replied Β· 16 April 2026
Dear T Oliver Lovindeer-Robinson
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleGot an apartment (renting) through Alexander & Co. which made this process much easier with peace of mind and quick support at all times. Emily was really helpful in suggesting places to me and getting to grips with searching in the Dunstable area.
Sienna helped with all the rest. From viewings to sorting out all the paperwork and responded swiftly to calls and emails, giving me reassurance that I was in good hands π.
Definitely recommend Alexander & Co. if you are looking to rent. Especially Sienna who helped in securing the apartment for me and my wife.
ARB Β· 16 March 2026
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5/5
GoogleI canβt recommend Donna highly enough. She has been absolutely brilliant throughout our time working together, always available when we need her and incredibly informative. When our previous tenants moved out, Donna was impressively quick at finding new ones, ensuring the transition was seamless. Most importantly, she provided comprehensive background checks and information, giving us complete peace of mind. We truly value her expertise and look forward to a long-lasting working relationship. Thanks so much, Donna!
Rodney Β· 10 April 2026
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5/5
GoogleWeβve just moved into our new flat, and Melinda was our agent. She was lovely, explained everything clearly, answered all our questions, and was very friendly. She also responded quickly to our emails. She made the whole moving process much easier.
Ana Β· 19 March 2026
Agent replied Β· 16 April 2026
Dear Ana Maria Ceuca
We greatly appreciate your 5-star review and the time you took to share your experience with Melinda. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleLovely experience to deal with Alexander&Co. Rhys is very professional and found the house I was looking for straight away. Very good communication too. Rhys & Gary, Thank you for all your support through this journey. It was a pleasure to meet you guys!
Gabriel Β· 16 January 2026
Agent replied Β· 16 April 2026
Dear Gabriel Dumitrascu, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Rhys. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming β¦ More
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5/5
GoogleSienna went above and beyond throughout the entire process. She was incredibly helpful, responsive, and made everything feel straightforward and stress-free. The whole process was handled very efficiently and completed much quicker than expected.
Madalina Β· 2 April 2026
Agent replied Β· 16 April 2026
Dear Madalina I
We greatly appreciate your 5-star review and the time you took to share your experience with Sienna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleHighly Recommended
Selling a property can be a very stressful time so choosing the right estate agent is of the utmost importance. Our analysis of the local agents identified Alexander & Co as being one of the leading agents in the Dunstable area and Julia Wheatley (Assistant Sales Manager) as being key to achieving that status. Our initial meeting with Julia dispelled any concerns we may have had regarding our choice of estate agent, her in-depth knowledge of the local housing market was impressive coupled with her inherent people skills which were so important in building a trusting relationship going forward.
The sale of the property was not particularly straightforward for various reasons but Julia advised on the best course of action, handling all necessary liaison, thus making the whole process stress-free for us. Her decision as to when to market the house was instrumental in achieving a quick sale at the desired price and we will always be grateful to Julia, and the whole of the Alexander team she represented, for their expert advice and handling of the sale.
A very satisfied customer
Ken Β· 9 November 2024
Agent replied Β· 9 December 2024
Thank you for taking the time to provide such a fantastic review - customer service is at the heart of what we do, alongside local knowledge, awareness of the market and excellent marketing. I am very pleased that we delivered on this for you and achieved a successful completion on a complex sale! Many thanks
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5/5
GoogleHighly Recommended
Selling a property can be a very stressful time so choosing the right estate agent is of the utmost importance. Our analysis of the local agents identified Alexander & Co as being one of the leading agents in the Dunstable area and Julia Wheatley (Assistant Sales Manager) as being key to achieving that status. Our initial meeting with Julia dispelled any concerns we may have had regarding our choice of estate agent, her in-depth knowledge of the local housing market was impressive coupled with her inherent people skills which were so important in building a trusting relationship going forward.
The sale of the property was not particularly straightforward for various reasons but Julia advised on the best course of action, handling all necessary liaison, thus making the whole process stress-free for us. Her decision as to when to market the house was instrumental in achieving a quick sale at the desired price and we will always be grateful to Julia, and the whole of the Alexander team she represented, for their expert advice and handling of the sale.
A very satisfied customer
K Β· 4 November 2024
Agent replied Β· 11 November 2024
Thank you for taking the time to provide such a fantastic review - customer service is at the heart of what we do, alongside local knowledge, awareness of the market and excellent marketing. I am very pleased that we delivered on this for you and achieved a successful completion on a complex sale! Many thanks
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5/5
GoogleAlexander & co have been fantastic from start to finish
Rhys Davies has been incredible with weekly updates from the very beginning all the way to the end where Gary brooks has taken the over and they have both been β¦
Lewis Β· 16 January 2026
Agent replied Β· 16 April 2026
Dear Lewis Bulled
We greatly appreciate your 5-star review and the time you took to share your β¦ More
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5/5
GoogleSienna was amazing at showing us around the property while explaining any questions we may have, very quick responses via email for all paperwork/ questions we had we are truly grateful π β¦
Jayden Β· 16 March 2026
Agent replied Β· 16 April 2026
Dear Jayden Marsh
We greatly appreciate your 5-star review and the time you took to share your experience with Sienna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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5/5
GoogleThe team at Alexander & Co. provided a brilliant service to us during our recent house sale. We purchased the property via them 6 years ago, and when it came to selling, there was no other choice for us. Julia was very professional, but also friendly and approachable, and valued our property at an achievable figure. The sales team that attended to do the viewings were always professional, and always communicated feedback in a timely manner. It took some time for the right buyer to come through, but we trusted Alexander & Co. to get the job done, and they did. Would highly recommend.
Michaela Β· 3 October 2024
Agent replied Β· 24 October 2024
Dear Michaela Brazier
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAmazing agency!
Firstly, contacting them was easy, as they regularly pick the phone and reply to emails.
There is also a great communication between the team, as it did not matter who picked the phone, everyone quickly knew who we were and helped us. The process was quick and efficient, all of our questions where answered and we received support from the entire team in every step, and they really tried to make things smooth for us, so we could move in easily.
Special mention to Connor, whose job was absolutely outstanding.
Firstly he showed us the house with grace and a pinch of humor, which made the visit fun. He let us see the house without making us feel pressured with time and also answered all questions.
Secondly, his follow up work was the best one we have ever received from an agency.
He helped us all the way, and even when things didnt go as we planned, he sticked for us, trying to find new options.
Finally, when the right opportunity came, he was quick and sharp and helped us to get our dream home, and all of that just before going on his HP!
We could not have done it without him, and honestly, we felt like he treated us like family.
MuchΓsimas gracias! Eres el mejor!
Would recommend 100% dealing with them,
If you are looking for renting a property in Dunstable.
Laura Β· 25 July 2024
Agent replied Β· 24 August 2024
Dear Laura PΓ©rez Vicario
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe have used Alexander and Co a number of times to find a Tenant and again Donna together with Regan and the team were efficient, courteous, helpful and swiftly dealt with any queries we had. We would definately use them again. Thank you Alexander and Co you have all been amazing.
Kathleen Β· 5 August 2025
Agent replied Β· 12 August 2025
Dear Kathleen Coots
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
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4/5
GoogleOur general experience with Alexander & Co was excellent. The team was always approachable and friendly, and their service was great from check-in to repair follow-ups to check-out.
The only significant issue we faced was a frustrating delay with our deposit and final corrections. The delay was due to our account manager being on holiday, and it seemed no one else was willing to take ownership of the issue.
We can't thank Anne Lescalier enough for stepping in. Once she returned, she immediately resolved everything for us. Her professionalism and quick action saved the day and prevented what could have been a very negative experience. I wish her the best.
Melvin Β· 19 August 2025
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5/5
GoogleJulia Wheatley at Alexander & Co was recommended to me by my good friend of almost 50 years, who himself, used to run an Estate Agents locally.
Julia and the team have been a great help with the difficult sale of my mother's house since being forced into long term care.
I thought that using my Lasting Power of Attorney would be an extra obstacle but the process was dealt with quickly and efficiently, with advice given to the best way for me to present the house ready for viewings.
No sooner was the house advertised than the viewings flooded in and within approx 2 months i accepted an offer which exchanged and completed simultaneously yesterday. This was less than 3 months since my first communication.
An extremely efficient process which Alan Dempsey really helped to bring to conclusion during this final week of dealings with both mine and the buyers solicitors.
Thank you π
Philip Β· 22 May 2024
Agent replied Β· 12 June 2024
Thank you for the lovely review Phil, we are glad to have made the process as smooth as possible and wish you all the best
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5/5
GoogleWant to thank Donna and the lettings team with the task of letting my home out. Donna was here right from the start and gave me a great overview of how everything will work. Process was really easy and enjoyable. Now letβs let the tenants take care of my home and enjoy it like I did.
Recommend this agency, I have bought my home from them also and was a great process.
Patryk Β· 3 October 2024
Agent replied Β· 24 October 2024
Dear Patryk Strzelczyk
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI recently had the pleasure of working with Laura, Alan, and Gary from Alexander & Co Dunstable Estate Agents during my first property purchase, and I couldn't be more impressed with their exceptional service.
From the very beginning, Laura, Alan, and Gary were incredibly attentive and responsive. They consistently went above and beyond to ensure that every step of the process was smooth and efficient. Their proactive approach meant that I never had to wait long for a response, and they were always on top of things, chasing up any necessary actions to keep the process moving forward.
As a first-time buyer, I was naturally a bit nervous about the whole process, but Laura, Alan, and Gary's expertise and guidance quickly put me at ease. They patiently answered all my questions and provided valuable insights, making me feel confident and informed every step of the way.
Thanks to their dedication and professionalism, what could have been a daunting experience turned out to be surprisingly stress-free. I am immensely grateful for their support and couldn't be happier with the outcome. I wholeheartedly recommend Laura, Alan, and Gary at Alexander & Co Dunstable Estate Agents to anyone looking to buy or sell a property. Their commitment to customer satisfaction and their unparalleled service truly set them apart.
Should I ever find myself in need of estate agent services again in the future, I wouldn't hesitate to reach out to them. Thank you, Laura, Alan, and Gary, for making my first home buying experience a truly memorable one!
Warm regards,
Abdul H
A Β· 13 May 2024
Agent replied Β· 24 August 2024
Dear A H
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Happy first home!
Many thanks,
Customer Care Team
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1/5
TrustpilotWill try to keep your deposit for no reason - be careful!
Tried to keep a third of deposit on a rental property returned to them in immaculate condition. Went through a lengthy adjudication process just to get the full amount returned to us. Tenants, be wary of these crooks, they will try to keep your deposit at any length. Amongst the things they tried to claim for were βwater marks on the sinkβ, and the fact the weeds were about 30cm taller than when we moved in. Awful, unprofessional and rude service. Delayed the rightful return of our deposit by about 3 months
Badcat Β· 27 August 2026
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5/5
GoogleFinding a good rental agent feels like striking gold, and with Alexander & Co Dunstable, I hit the jackpot! From the very beginning, their professionalism and commitment blew me away. They weren't just showing properties; they were genuinely invested in finding the perfect fit for my needs.
Their swiftness and responsiveness were truly impressive. Whenever I had a question or needed something, they were right there with an answer or solution. Every interaction was not only efficient but also pleasant and friendly.
But their support didn't stop there. When life threw me a curveball and I needed to find a new place, the lovely staff at Alexander & Co went above and beyond. They offered unwavering support, making the transition as smooth as possible.
A special shoutout to Stuart, Anne, and my amazing landlord, Andy. Your individual contributions made a world of difference. The helpfulness and kindness you all exuded throughout the process were truly remarkable.
Choosing Alexander & Co was the best decision I could have made. They aren't just property managers; they're partners in your housing journey. If you're looking for a reliable, efficient, and friendly agent, look no further! I 100% recommend them to anyone seeking an stress-free rental experience.
Thank you, Alexander & Co Dunstable, for making finding a home feel more like finding family!
P.S. If you're considering renting in Dunstable, don't hesitate to reach out to them. You won't regret it!
Chamitha Β· 14 March 2024
Agent replied Β· 12 June 2024
Chamitha, thank you so much for your amazing review we truly hope you and your family will be happy in your new home and look forward to working with you in the future.
Best wishes the team at Alexander & Company.
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5/5
GoogleSienna made our experience smooth and easy. Great communication and was able to answer all our questions :-)
Josiah Β· 26 March 2026
Agent replied Β· 16 April 2026
Dear Josiah Dorey
We greatly appreciate your 5-star review and the time you took to share your experience with Sienna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.