Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI must say, l know the majority of us have many bad stories of Estate agents. I too was someone who had suffered at the hands of unscrupulous estate agents. However the team at Dunstable were nothing of the sort. I found them to be not only helpful and thoughtful, but to my amazement kind and considerate. So it just goes to show, choosing the right people can actually make a stressful time quite barrable. So a huge thanks from my father and l.PositiveProfessionalism
Sandy · 13 February 2024
Agent replied · 12 June 2024
It`s great that we have restored your faith in estate agents Sandy. Thankfully we are not all the same and here at Alexander & Co we strive to offer exceptional customer service, even in these unprecedented times. Julia and the sales team are only too pleased to have eased what can be a very emotional time for all concerned. All the best for the future.
★★★★★ 5/5
GoogleThank you to Gary and Alan for all your help and support. Alexander & Co have been brilliant.
Emma · 16 March 2026
Agent replied · 16 April 2026
Dear Emma Allen
We greatly appreciate your 5-star review and the time you took to share your experience with Gary and Alan . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleConnor made securing our first rental property as a couple such an easy and positive experience. He was very communitive, patient with all of our questions, and was genuinely supportive throughout the process. We felt confident and well-guided every step of the way. Thanks, Connor, for helping us find our new home, we couldn’t have done it without you!
Jake · 27 December 2024
Agent replied · 10 January 2025
Dear Jake Webster
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRhys Davies has been great from our very first call right up to completion day. He was the first agent who truly helped us find the right property for us. No pushing, no unnecessary calls... just a completely smooth experience. Thank you!
Valerii · 9 April 2026
★★★★★ 5/5
GoogleJulia and the team have done a fantastic and very professional job on the sale of our house and also the purchase on our soon to be new house. Our advertisement was very professionally done and made our house stand out to its full potential from the way our house was described and also from the photos. Would highly recommend using them for a sale or purchase!
Mitchell · 13 May 2024
Agent replied · 24 August 2024
Dear Mitchell He'Ll
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKaren Robertson has been amazing, She made things easy, was always quick to contact me via phone & emails, listen and offer me advice. Very knowledgeable for the area and on property management. She has been looking after my property for 10yrs and without her skills and talent I won’t have stayed that long. Thanks Karen, keep up the amazing work. They are very lucky to have you.
Russell · 13 April 2024
Agent replied · 24 August 2024
Dear Russell Nwachuku
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe were very happy with the service provided by Alexander & Co in re-letting our property and finding the most suitable tenants. At all stages we were kept informed and it was clear that the team were always working in our best interests. It was most reassuring that there was always someone available to answer questions and address any concerns we had. Donna Magill, with her wealth of experience and knowledge of the Dunstable and surrounding areas, was particularly helpful and always willing to go the extra mile for us.
Stephen · 19 August 2025
Agent replied · 9 September 2025
Dear Stephen Hopkins
We greatly appreciate your 5-star review and the time you took to share your experience with Donna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI would just like to place on record my sincere thanks to Hannah Newman for the excellent way she has managed our two properties over the last year or so. She has been most attentive in arranging property reviews, Energy certificates and giving general maintenance advice including smoke and carbon monoxide alarms. In addition Hannah has handled all maintenance repairs promptly and has a cheerful and professional manner. I would like to give Hannah a five star reviewPositiveResponsiveness, Quality, Professionalism, Value
David · 13 June 2023
Agent replied · 12 June 2024
Thank you so much for taking the time to give us such an honest review. Julia did pick up the gauntlet and pursued the sale from start to finish for you in these challenging times. Also, I know Stuart and the lettings team will continue to offer you exceptional service with your other properties.
★★★★★ 5/5
GoogleI had a very pleasant experience with Alexander & Co. I was finding it difficult to find a house on rent due to severe demand & supply issues and to add to my vows most of the landlords have quite typical conditions like they don't allow kids or need to be from British or a European origin etc.
I would like to specially thank Connar & Denisa who understood my requirements and urgency and got the right home for us. They worked tirelessly and kept me informed about the developments from time to time.
I would recommend all peoole especially people coming to Dunstable from outside of UK to consult Alexander & Co and meet Connar & Denisa !!
Sushant · 13 June 2023
Agent replied · 12 June 2024
Thank you Sushant for your review we hope your family will be happy in the UK and wish you well for the future.
★★★★★ 5/5
GoogleAs a newcomer to Luton it's been really hard to find a good and cheap property near to the place where I work. I have been searching for months and Alexander& Co Dunstable helped me to find the apartment, I have to say the staff's were all friendly and professional especially Connor McQuillan and Regan Crawford ,thank you guy's.I would recommend Alexander & Co to all those who are looking for an apartment to rent ,they will definitely help you.
Rahul · 13 June 2023
Agent replied · 12 June 2024
Thank you for reviewing the team Rahul, really appreciated. We all wish you well in your future tenancy. Best regards the Lettings team Alexander & Co.
★★★★★ 5/5
GoogleFrom our very first contact, Julia was a total star! She knew the local market and had buyers lined up for us before we'd even really decided to move. We sold before the house came to the market, for a higher price than we'd expected, which was a welcome surprise.
The process was lengthy and stressful, taking some nine months due entirely to the property we are (still hopefully!) moving to, but Julia managed the process for us, and kept us as sane as was possible, with sensible advice at every stage, providing the benefit of her experience throughout.
At the same time, she has been managing my parents simultaneous, protracted and similarly stressful sale, which she has handled in exactly the same calm, honest, reassuring and reliable way.
Neither sale has been simple by any stretch of the imagination, but without Julia's support I'm not entirely sure we'd have made it through! We're all incredibly grateful, and would recommend her without question.
Liz · 13 June 2023
Agent replied · 12 June 2024
Lovely review Liz. Julia is a star performer here and her customer service skills are right up there. Thank you for using us to act for the family and all the best for the future.
★★★★★ 5/5
GoogleDear All, Please kindly note that i used Alexander & Co Dunstable Estate Agents for the letting of my property in Dunstable. All the staff in the lettings Team have been very professional throughout in all the dealings and the handling of my property from start to finish keeping me informed at all times with all the arranged viewings , inventory, what it takes to let the property out, the various levels of services being offered, they were very quick in getting the property onto the Market and finding a very suitable tenant very quickly for the property. A very special thanks to Donna who i have dealt with on numerous occasions with the letting of my other property in the Lewsey Farm area in ensuring the correct rent , advertising and correct advice on how to prepare the property for rent . I am very grateful to you all and will always recommend Alexander & Co Dunstable to all prospective Landlords in the area and across the County. The property was let within the month and references obtained accordingly. Well done guys.
Isaac · 13 June 2023
Agent replied · 12 June 2024
Isaac thank you so much for reviewing the staff and the service received it really is appreciated - special thank you for recognising Donna's service in particular. We look forward to working with you again in the future Stuart and The Lettings Team at Alexander & Co
★★★★★ 5/5
GoogleIt was a difficult time for me trying to find a flat to move to during autumn as we were very busy at work. This company had patient employees who understood my needs and found my the right place. Connor was particularly very helpful and responsive. Calls and emails were replied to in a timely manner.
They got me a great flat and have helped me to settle in.
I have already recommended them to my colleagues that need to move and will do to others.
BAD · 13 June 2023
Agent replied · 12 June 2024
Thank you so much for your review and especially for the recommendation to colleagues and recognising Connors personal service. It is really appreciated and we hope you have a lovely tenancy.
Best wishes Stuart & The Lettings Team at Alexander & Co
★★★★★ 5/5
GoogleA huge thank you to the team at Alexander and Co for finding us our first house! Julia was amazing from the start, always keeping us posted on what was coming up and knew exactly what we were after! So professional and experienced showing us around. Lauren and Gary were both extremely helpful after our offer was updated, regularly keeping us updated and made the whole experience smooth. Would recommend Alexander and Co to anyone - on another level to the other estate agents around!
Courteney · 13 June 2023
Agent replied · 12 June 2024
What a lovely review from you Courteney. Julia is a star performer hear and relishes the task of finding buyers their dream homes. The sales progression team, Gary and Lauren provide an unparalleled service for both buyers and sellers, guiding them through the conveyancing process. All the best in your new home.
★★★★★ 5/5
GoogleI am very happy with the service we have received, and I would definitely recommend Alexander & Co. After having a horriffic experience with another vendor, I have been extremely cautious renting with a new company.
However, I needn’t have worried as all the staff have been wonderful. They’ve answered all my questions, and the whole process is very smooth and modern. I was especially pleased to see Landlord packs (are you ready to rent, checklists, legal requirements) in their offices, which shows they are looking after their renters as much as their landlords. Staff were also very understanding of my personal commitments, and were more than happy to make it work for everyone.
Special thanks to Connor, Stuart & Regan who helped us from viewings to queries to completed applications.
Wendy · 13 June 2023
Agent replied · 12 June 2024
Wendy you have been a pleasure to deal with throughout we all wish you well in your new tenancy - Best regards Stuart & The Lettings Team Alexander & Co
★★★★★ 5/5
GoogleThe whole service from initial viewing to completion was professional. The sale took a long time due to factors beyond agents and our control, however we dealt with the sales progression manager Gary whom was very professional, compassionate and responsive whenever we needed him.
It was a long sale and Gary remained calm and respectable to all parties to ensure the sale completes over the line.
I would not hesitate to recommend Alexander and Co as your agent as you will be looked after from start to finish. They treat you like adults and will work with you, so you reach the finish line. Thank you Gary and Team for handing us the keys to our first home and thanks a lot for the hard work behind the scenes!
N · 13 June 2023
Agent replied · 12 June 2024
Lovely review with great recognition of all the hard work that Gary and Lauren do behind the scenes, in sales progression. They do a terrific job and are both worth their weight in gold. Nothing is too much for them when progressing the purchase and sale of the properties here for the clients.
★★★★★ 5/5
GoogleMe and my partner recently moved into a property with the help of the amazing people at Alexander & Co. Regan and Denisa were brilliant at answering any questions we had and assisting us in anyway they could. The process was very smooth and quick from our first viewing to our moving in day.
Thank you very much Denisa and Regan for all your help :)
Faith · 14 March 2024
Agent replied · 24 August 2024
Dear Faith Thasan
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI recently moved into a property with my partner, thanks to the wonderful staff at Alexander & Co.
Regan and Connor did an excellent job of responding to our inquiries and offering support in any manner they could. Everything went quite quickly and well, from our initial viewing to the day we moved in.
Many thanks to Connor and Regan for all of your assistance.
🥰🍾
DJ · 14 March 2024
Agent replied · 24 August 2024
Dear Dj Mico
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI've been working with Hannah Newman at Alexander & Co. letting my properties in Dunstable for a few years now. Hannah has been fantastic, always efficient, knowledgeable and responsive. She has been excellent dealing with any issues that arise including some very challenging tenants.
Living outside of UK Hannah makes things very easy and is a pleasure to work with.
Dan · 25 June 2024
Agent replied · 24 August 2024
Thanks for Hannah's fantastic review Dan, really appreciated.
Best wishes from all the team. Stuart
★★★★★ 5/5
GoogleSienna has been super helpful in helping us find a suitable place for us to live and always answered our questions promptly and thoroughly, defiantly recommending these guys to people we know when they need to move!
Nea · 16 March 2026
★★★★★ 5/5
GoogleMelinda was amazing, she was friendly and professional and answered all my questions and more. She made me feel comfortable to ask questions and even had knowledge of the area.
Thank you for your great service.
RuthEe · 16 March 2026
★★★★★ 5/5
GoogleExcellent property management and support. Donna was very helpful and really does cover all angles to ensure an efficient and effective service. Would highly recommended !!
ZZ · 19 August 2025
Agent replied · 9 September 2025
Hi, Zz R! Thanks for the great review!
All the best, Customer Care Team
★★★★★ 1/5
TrustpilotAmateur cowboys agents.
I have telephoned this company 4 times. Yes they called me this morning 5 times, one after another as my phone record shows in the space of seconds!! Following this I rang them again and spoke to a very helpful lady who promised to get the person who made the calls me to call me again. That was over five hours ago and still nothing. My enquiry was about a property I was interested about in Buckingham and I guess has now gone hence no call back. Reading previous other reviews why should I not be surprised? Read all the reviews, the warnings are there! What a bunch of amateur cowboys!
Barry · 18 November 2024
★★★★★ 5/5
GoogleI am pleased to recommend Julia at Alexander & Co for their outstanding service in selling my property. Throughout the process, they were professional, efficient, and maintained excellent communication, keeping me well-informed at every stage.
Their knowledge of the market and attention to detail helped ensure a smooth and successful sale. I would not hesitate to recommend them.
Lisa · 5 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.