Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
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5/5
GoogleFrom the moment we made our initial enquiry about renting a flat in Dunstable on Zoopla; to signing the contract and inventory, Alexander & Co have endeavoured to be amazing throughout the process. Janice was our letting agent and was flawless; always keeping us informed via calls and emails. Her cheerful and positive energy was truly appreciated and reflects the culture of the company. When we look to buy, weβll definitely be back for their assistance.
Elliott Β· 13 June 2020
Agent replied Β· 12 June 2024
Thank you for such a great review, Janice has bundles of energy and it really is great to receive such recognition from you. We hope you will be happy in your property with us and look forward to helping you with your search for a new home when the time comes.
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5/5
GoogleExtremely happy with the recent letting service provided by Alexander & Co. A particular thank you to Connor and Stuart, who were always on hand to answer any questions and ensured that everything ran smoothly. Overall a very professional service without losing the personal touch. Thank you.
Karen Β· 25 May 2025
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5/5
GoogleThankyou so much dear alan, gary and lorenπππππ They are excellent at what they do. They meticulously track and manage purchase and sale files, and they respond immediately. They are a very informative team. I highly recommend them. β¦
Sahin Β· 11 September 2026
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5/5
GoogleWe had a great experience thanks to Connor. Even in our most stressful and urgent moments, he was always supportive and found a way to help us. His professionalism and kindness made everything much easier. Highly recommend!
Kozan Β· 4 September 2025
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1/5
TrustpilotTerrible company
Terrible company, run by incompetent lying fools!! Withholding deposits, claiming they have been returned, yet unable to provide proof! Ignoring emails, being passed from one fool to the nextβ¦ I will be taking legal action, do not use this so called Agencyβ¦
ANON Β· 17 August 2026
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5/5
GoogleWe sold our property with Alexander and Co.
We can't thank them enough for all their help. We had many issues with our house as we had solar panels, but they where always helpful and always available when needed. In particular Jayson and Gary where the best with their customer service and the way they handled everything. So glad we chose them, to finally selling our home!PositiveResponsiveness, Quality, Professionalism, Value
Krishna Β· 13 June 2021
Agent replied Β· 12 June 2024
Really pleased that we were able to assist with our experience and knowledge to help the solicitors conclude the sale for you with the issues.
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5/5
TrustpilotGrace was Great
Grace at the Bicester branch was lovely. She knew what I was looking for, she helped me find another property of interest straight away. She booked me in promptly & was early to both viewings! She was very friendly & easy to ask questions too. She was also quick to inform you of changes that needed to be considered. I would highly recommend!
Lara Β· 7 March 2026
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5/5
GoogleJulia and the team were extremely good to deal with very professional found us a buyer quickly and always kept us up dated after viewings and with progress when sale agreed would highly recommend
Sue Β· 25 July 2024
Agent replied Β· 24 August 2024
Dear Sue Neville
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleHonest, reliable, and trustworthy. Provide sound guidance and expertise and proactively manage my property.
Zee Β· 11 July 2026
Agent replied Β· 11 October 2026
Dear Zee Alsam, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
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5/5
GoogleHad the joy of having Sienna show us are new home. Made the whole process so much easier and was super professional. Our move would not have happened without you. Thank you so much
Connor Β· 27 September 2026
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5/5
GoogleOnce again Alexander & Co came up trumps. I needed to let a family property whilst my sister is ill and Donna carefully took me through the process, explaining everything I needed to do and giving me valuable advice. She always responded to any query I had very promptly and effectively. She contributed to making the whole thing as hassle free for me as possible. As soon as the property was ready for tenants the team organised three viewings and I had a choice of two sets of tenants which was excellent and the property was let in a matter of weeks.
Julie Β· 20 August 2024
Agent replied Β· 24 October 2024
Dear Julie Young
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWant to Thank everyone that helped me purchase my first property. Lauren and Gary had been great, my solicitors were not the best but Gary was on it and chased them whenever it deemed necessary. Finally after around 30 house viewings and over a year I'm a home owner.
Much appreciated,
Patryk
Patryk Β· 13 June 2023
Agent replied Β· 12 June 2024
Really glad we were able to find you the right home after all that time in the market searching for a property. Wishing you all the best for the future.
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5/5
GoogleThe team continue to amazing. Locked myself out of my flat accidentally and Donna was amazing coming out with the spare key to unlock the door saving me a ton. Thank you so much for all you have done
Rosemary Β· 13 April 2024
Agent replied Β· 22 December 2024
Dear Rosemary Emefa Bakudie
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleI would like to give our thanks to Denisa Modrus and Regan Crawford and the team for the fabulous job they did. Denisa was really helpful and assisted us throughout our journey for finding the perfect place for us. She was very quick in responding all our queries. Regan also did a fantastic job when dealing with the references. The process went very smooth and in timely manner. Thanks to them we were able to manage everything without a hassle. Everything was so organised and most importantly conducted everything in very professional way. I would highly recommend them and looking forward to work with them in future as well.
Ann Β· 16 September 2023
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5/5
GoogleAlexander & Co have been brilliant and we couldnβt recommend or thank them enough. From initial contact with Connor McQuillan, we were supported with viewings to find the perfect home. He was professional, friendly and went above and beyond to help make the viewings easy and manageable.
Then Regan Crawford has been exceptional with all our paperwork and sorting the checks out. These were done easily, quickly and with a great amount of communication so we werenβt anxiously waiting for ages.
And since being offered our property Liz Sampson has also been fantastic. Sheβs checked over our property and weβve moved into a clean, well kept and gorgeous new home. We look forward to working with her as our property manager as sheβs already been so friendly and helpful.
Property searching has been stressful; Alexander & Co have reduced this stress significantly and my partner and I have not come across such a fantastic letting company/estate agent before. Theyβre responsive, friendly and everyone has been attentive and known exactly what stage weβve been at with our property search. We have even been offered a free service to manage all our bills together which is just such a relief and saved so much time and stress. Could not recommend Alexander & Co enough!!
Rya Β· 16 September 2023
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5/5
GoogleAlexander & Co have always had a good reputation in the area, now I know why. This is the first time Iβve bought a property through them and everyone Iβve dealt with is really helpful and friendly, a special thank you to Lauren Curtis and Gary Brooks who are both excellent.
Geoff Β· 13 June 2023
Agent replied Β· 12 June 2024
Great review Geoff. Thanks for taking the time to share your experience with us. Sales progression here are worth their weight in gold for the service they deliver to the clients.
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1/5
GoogleIve been supporting a friend who was in hospital for a while after having a stroke, now we have managed to get him the care he needs we want to give the house up, which seems to be a problem, this company doesnt have any compassion for vulnerable people and squeeze as much money out of little he has, never been so disgusted with a company. Stay far away and well clear, words cant explain!
Gav Β· 17 October 2024
Agent replied Β· 24 October 2024
Good Morning Gav
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you or alternatively contact the local team in Dunstable and they will be happy to discuss this with you further, Kind Regards, Customer Care .
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5/5
GoogleAlexander &Co Dunstable Estate Agents are quit very professional I can say my experience with them is 100% amazing all the staffs are very efficient and polite, Iβm very happy to work with them in the journey of house hunting and moving the process has been very smooth with their prompt response DONNA MAGILL and REGAM CRAWFORD was exceptionally professional and helpful they each took their time to explain and answer all my questions. As well as making my transition from my former house to the new home easy I will recommend Alexander &Co Dunstable any day any time.
Oge Β· 25 July 2024
Agent replied Β· 24 August 2024
Dear Oge Ubani
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAs a building manager in a prime London location, I understand how hectic a property managerβs day can be. I want to extend my gratitude to Anne at A&Co for being our property manager while we rented a flat in Toddington through them. She always approached our queries with professionalism and provided assistance with multiple updates when things were complicated.
Our renting days have now ended as we've moved onto the property ladder, but I want to wish A&Co all the best. They are highly professional, and their software and system for logging complaints and managing properties is impressively efficient. I did not expect such service for a location outside of London, yet they went above and beyond in taking care of their tenants and ensuring the properties they manage are well looked after.
Highly recommend them!
Kam Β· 25 July 2024
Agent replied Β· 24 August 2024
Dear Kam
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleExcellent service thorough a somewhat torturous journey.
The Team ensured concise yet informative commβs and more importantly showed great empathy at all times. Thank you to Julia and the guys and Alexander Dunstable.
David Β· 2 September 2025
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5/5
GoogleGreat lettings agent, a shout out to Anne Lescailer (Property Manager) great service from Anne throughout the time I rented a property from Alexander & Co.
I could not recommend them highly enough.
James Β· 25 June 2024
Agent replied Β· 24 August 2024
Dear James H
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleIt was a fantastic service and support from Alexander & Co Dunstable. Connor and Regan made our home move a super easy, right from the home search, till the moving in. Thank you both !
Sumil Β· 13 May 2024
Agent replied Β· 22 December 2024
Dear Sumil S
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe are very pleased to have just bought our home through Alexander & Co and can highly recommend them. Rhys (who's lovely and down to earth) called us with the perfect property at just the right time and Gary (always at the end of a phone when needed) made sure the sale progressed smoothly, even stepping in when solicitors were slow to communicate. They truly deserve their excellent reputation in the local area. Five stars and we will definitely sell through them when the time comes, thanks team!
Bren Β· 2 September 2025
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5/5
GoogleI have been letting my property for six years during which time the managing company has changed three times but thankfully the core staff have remained meaning that I have received good continuity of service especially from Donna Magill. Any issues raised by tenants are dealt with speedily and I am kept informed at all times of any works required and costs, etc.They are always happy to get more quotes if I feel that costs for jobs are too high and never make me feel that I am being a skinflint π Communication to me is very important and I am very happy with the customer service that I receive from Alexander & Co especially Anne Lescalier. If you are looking to rent a property in the area I would definitely recommend this company.
Paula Β· 18 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.