Every review we hold for the Dunstable office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to give our thanks to Denisa Modrus and Regan Crawford and the team for the fabulous job they did. Denisa was really helpful and assisted us throughout our journey for finding the perfect place for us. She was very quick in responding all our queries. Regan also did a fantastic job when dealing with the references. The process went very smooth and in timely manner. Thanks to them we were able to manage everything without a hassle. Everything was so organised and most importantly conducted everything in very professional way. I would highly recommend them and looking forward to work with them in future as well.
Ann · 16 September 2023
★★★★★ 5/5
GoogleAlexander & Co have been brilliant and we couldn’t recommend or thank them enough. From initial contact with Connor McQuillan, we were supported with viewings to find the perfect home. He was professional, friendly and went above and beyond to help make the viewings easy and manageable.
Then Regan Crawford has been exceptional with all our paperwork and sorting the checks out. These were done easily, quickly and with a great amount of communication so we weren’t anxiously waiting for ages.
And since being offered our property Liz Sampson has also been fantastic. She’s checked over our property and we’ve moved into a clean, well kept and gorgeous new home. We look forward to working with her as our property manager as she’s already been so friendly and helpful.
Property searching has been stressful; Alexander & Co have reduced this stress significantly and my partner and I have not come across such a fantastic letting company/estate agent before. They’re responsive, friendly and everyone has been attentive and known exactly what stage we’ve been at with our property search. We have even been offered a free service to manage all our bills together which is just such a relief and saved so much time and stress. Could not recommend Alexander & Co enough!!
Rya · 16 September 2023
★★★★★ 5/5
GoogleAlexander & Co have always had a good reputation in the area, now I know why. This is the first time I’ve bought a property through them and everyone I’ve dealt with is really helpful and friendly, a special thank you to Lauren Curtis and Gary Brooks who are both excellent.
Geoff · 13 June 2023
Agent replied · 12 June 2024
Great review Geoff. Thanks for taking the time to share your experience with us. Sales progression here are worth their weight in gold for the service they deliver to the clients.
★★★★★ 1/5
GoogleIve been supporting a friend who was in hospital for a while after having a stroke, now we have managed to get him the care he needs we want to give the house up, which seems to be a problem, this company doesnt have any compassion for vulnerable people and squeeze as much money out of little he has, never been so disgusted with a company. Stay far away and well clear, words cant explain!
Gav · 17 October 2024
Agent replied · 24 October 2024
Good Morning Gav
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you or alternatively contact the local team in Dunstable and they will be happy to discuss this with you further, Kind Regards, Customer Care .
★★★★★ 5/5
GoogleAlexander &Co Dunstable Estate Agents are quit very professional I can say my experience with them is 100% amazing all the staffs are very efficient and polite, I’m very happy to work with them in the journey of house hunting and moving the process has been very smooth with their prompt response DONNA MAGILL and REGAM CRAWFORD was exceptionally professional and helpful they each took their time to explain and answer all my questions. As well as making my transition from my former house to the new home easy I will recommend Alexander &Co Dunstable any day any time.
Oge · 25 July 2024
Agent replied · 24 August 2024
Dear Oge Ubani
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAs a building manager in a prime London location, I understand how hectic a property manager’s day can be. I want to extend my gratitude to Anne at A&Co for being our property manager while we rented a flat in Toddington through them. She always approached our queries with professionalism and provided assistance with multiple updates when things were complicated.
Our renting days have now ended as we've moved onto the property ladder, but I want to wish A&Co all the best. They are highly professional, and their software and system for logging complaints and managing properties is impressively efficient. I did not expect such service for a location outside of London, yet they went above and beyond in taking care of their tenants and ensuring the properties they manage are well looked after.
Highly recommend them!
Kam · 25 July 2024
Agent replied · 24 August 2024
Dear Kam
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent service thorough a somewhat torturous journey.
The Team ensured concise yet informative comm’s and more importantly showed great empathy at all times. Thank you to Julia and the guys and Alexander Dunstable.
David · 2 September 2025
★★★★★ 5/5
GoogleGreat lettings agent, a shout out to Anne Lescailer (Property Manager) great service from Anne throughout the time I rented a property from Alexander & Co.
I could not recommend them highly enough.
James · 25 June 2024
Agent replied · 24 August 2024
Dear James H
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIt was a fantastic service and support from Alexander & Co Dunstable. Connor and Regan made our home move a super easy, right from the home search, till the moving in. Thank you both !
Sumil · 13 May 2024
Agent replied · 22 December 2024
Dear Sumil S
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe are very pleased to have just bought our home through Alexander & Co and can highly recommend them. Rhys (who's lovely and down to earth) called us with the perfect property at just the right time and Gary (always at the end of a phone when needed) made sure the sale progressed smoothly, even stepping in when solicitors were slow to communicate. They truly deserve their excellent reputation in the local area. Five stars and we will definitely sell through them when the time comes, thanks team!
Bren · 2 September 2025
★★★★★ 5/5
GoogleI have been letting my property for six years during which time the managing company has changed three times but thankfully the core staff have remained meaning that I have received good continuity of service especially from Donna Magill. Any issues raised by tenants are dealt with speedily and I am kept informed at all times of any works required and costs, etc.They are always happy to get more quotes if I feel that costs for jobs are too high and never make me feel that I am being a skinflint 😁 Communication to me is very important and I am very happy with the customer service that I receive from Alexander & Co especially Anne Lescalier. If you are looking to rent a property in the area I would definitely recommend this company.
Paula · 18 July 2023
★★★★★ 5/5
GoogleAlexander and co handled my sale and I'm glad I chose this company, local, professional,a great team at the office ,and spot on with the valuation, achieving full asking price , thanks Julia Lauren and Gary always on hand with help whenever needed. I would recommend and use again
Maura · 13 June 2023
Agent replied · 12 June 2024
Lovely review from you Maura. Really appreciate you taking the time to recognize the great service the team provided for you while selling your home. Wishing you all the best for the future
★★★★★ 5/5
GoogleJulia is very professional and gets the job done quickly and efficiently and is always available and quick to answer the clients questions and queries and progress things fast
Ben · 10 August 2024
Agent replied · 24 August 2024
Dear Benji
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! We're so glad Julia could help you!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGreat experience and pleasure working with Alexander &Co. Especially Anne L. has been an excellent property manager - super proactive and staying on top of everything - creating a WIN WIN WIN solution for the tenants, landlord and Alex.&Co. Happy days!
Seb · 15 December 2023
Agent replied · 12 June 2024
Thank you for the kind words
★★★★★ 5/5
GoogleWe recently vacated a property at the end of serving our notice with Alexander and co and were ready to move into our next property. Unfortunately the property was not safe to live in and we found ourselves at a loose end with nowhere to live. Thankfully, Connor at Alexander and co went above and beyond to ensure he found us a property in a very short space of time. His empathy and professional manner were absolutely outstanding and my family and I are are endlessly grateful for the help and support he gave us through a difficult transition between homes. Thanks Connor McQuillan. An asset to Alexander and co!!
Natalie · 13 June 2023
★★★★★ 5/5
GoogleAlexander and Co help us through every step of the way to letting out our first ever property.
I called up for a Valuation at the end of March 2022 and that day one of the team was at my property.
Stuart has been amazing…
he advised us of what we needed to do to the property before letting it out.
We were very naive but followed Stuart’s advice and after all works were carried out at the property it is successfully rented out by the middle of August 2022 (we did gut the place so took us a bit of time).
All communication with Conor and the team was so easy .
These gut know exactly what they are doing! Very professional!!
Thank you Alexander and Co xxx
Lauren and Debbie
Lauren · 13 June 2023
★★★★★ 4/5
GoogleI inherited Alexander & Co as a property manager when they took over the letting agents managing my rental property. I was with them for over a year before taking back the property to self-manage. Overall, my impression for the agent is positive. They had an online portal where tenants can report issues they are having. As a landlord I would receive notification to login and read about the issues and select options on how to proceed. In theory this was quite useful however it was somewhat unreliable at times. There were multiple times where I had selected the agent to proceed in having the issue fixed with their contractors. A couple of weeks later some of these issues still had not been rectified. Not sure if this was a glitch in the system as there were others times where it worked quite well. However, this particular time it delayed the tenant receiving help.
I found the property management team upfront and honest although there were instances where they tried to charge for unnecessary things. It is worth noting that this can unfortunately be a common occurrence in the letting industry. However, Anne Lescalier who was my go-to person was always very helpful and reliable. She walked me through the process of taking back the property to self-manage and exactly when to give them my notice to avoid charges. She was always very friendly to talk too and always was eager to help. Overall, I would recommend this letting agent to others who are looking for a reliable service within the area.
Jack · 13 June 2023
★★★★★ 5/5
GoogleAs a first time renter i was really skeptical and nervous about the whole process as i didn't know how anything works. I had my viewing with Connor who was punctual, informative, professional and really polite. I put forward my offer and once it was accepted Denisa and Regan supported me through the whole application process and answered any concerns i had. I was able to meet the team who are quite lovely, helpful and are readily available whenever i need them. I am happy to have gotten my flat with Alexander & Co Dunstable Estate Agents and i 1000% recommend renting with them as i have no regrets.
Thank you Connor, Denisa, Regan and the entire team at Alexander & Co Dunstable Estate Agents.
Timi · 13 June 2023
★★★★★ 5/5
GoogleThank you to all at Alexander & Co for supporting us through our sale and purchase (with a very long and complex chain). Could not fault their dedication to our case at all. Special shout out to Rhys for finding out buyers, to Julia for helping us to find our dream house, Sonya for securing our mortgage, Lauren for keeping us in the loop throughout the process and to Gary who without his persistence I don’t think we would have made it over the line! Once again thank you for all your hard work!!! Could not recommend enough!!!
Sammy · 13 June 2023
★★★★★ 5/5
GoogleI have just completed on my house sale with Alexander & Co. I found them very helpful and professional. They kept me informed of the situation as it happened and if I had any concerns or questions they would look into it and call me back straight away. I mostly dealt with Julia, Gary and Lauren. They were a pleasure to deal with and very helpful and made the sale of my house much easier. I would recommend them and if I were to move again I will definitely use them.
Sandra · 13 June 2023
★★★★★ 5/5
GoogleIf you're considering buying or selling a home, I highly recommend reaching out to Julia and the team at Alexander & Co. Julia is an exceptional agent who goes above and beyond to ensure a stress-free moving experience. Her expertise and attention to detail are second to none.
In addition, I have had the pleasure of working with several members of Julia's team, including Rhys, Lauren, and Gary, and I must say they have all been outstanding. Their dedication, professionalism, and willingness to go the extra mile have truly impressed me.
Overall, if you want a smooth and successful home-buying or selling experience, look no further than Julia and her team. They are truly the best in the business.
Aaron · 13 June 2023
★★★★★ 5/5
GoogleGreat experience from start to finish. Julia, Gary & Rhys were all exceptionally helpful. As a first time buyer I was assisted through the whole process and I will use their services in the future.
Sam · 13 April 2024
Agent replied · 24 August 2024
Dear Sam Barrett
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Happy first home!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotTiago was excellent
Tiago was excellent, what he did was more than just make a sale. He showed sincerity and passion. I would definitely recommend you guys, and it's just because of him. Weldone guys, great work
Ibrahim · 15 July 2025
★★★★★ 4/5
GoogleThanks to Stuart, Connor and Regan for supporting me to set up another tenancy. Good to see their proactivity in ensuring it all came together. A good team.
Carol · 25 July 2024
Agent replied · 24 August 2024
Dear Carol Watson,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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