Trusted Agent profile · Dunstable

Alexander and Co Dunstable reviews

4.7

★★★★★ Excellent

548 reviews across 2 platforms

3 West Street, Dunstable, LU6 1SL

Alexander and Co's office in Dunstable, at 3 West Street, is rated 4.7 out of 5 across 548 reviews on two platforms, including 521 Google reviews rated 4.8.

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4.8 / 5

521

Reviews on Google

This office

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27

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Dunstable office, from every platform, shown as written. First names only.

5/5

Google

Purchased our property through Alexander & Co. and was really pleased with their service. Jason was friendly and polite through, he really helped push through our purchase during these difficult times. Thank you for your help in getting us our new homePositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 13 June 2020

Agent replied · 12 June 2024

It was no trouble. Certainly tough times working for home and trying to manage the sales and in this case the purchase for you during lockdown. Good luck with the new home.

5/5

Google

The best agents in Dunstable! A big thank you for all your support in our buying process. I would definitely used them again if need it and i highly recommend them.

Adrian · 9 April 2026

5/5

Google

Absolutely great lettings service, very professional and highly efficient service! Thank you to Stuart, Connor, Regan and the team! Would definitely recommend this company.

Anita · 13 June 2023

Agent replied · 12 June 2024

Pleasure to work with you Anita - hope all goes well with your tenancy. Best regards Stuart & The Lettings Team at Alexander & Co

5/5

Google

My boiler ceased operating on a Sunday but it was easy to report its failure using the &Co Online Out-of-Hours Maintenance App. It was responded to by Property Maintenance Manager Richard Evans who contacted me to advise that a gas engineer had been commissioned to investigate the problem as soon as possible. The contractor duly arrived on Monday, found the fault, made a temporary repair (as a new part was required) and left me with a warm house and hot water again. The friendly and competent gas engineer duly returned the following morning with the required new part, fitted it and also did a full annual gas check and issued a new gas safety certificate. It would be hard to conceive how a better service could have been offered.PositiveResponsiveness, Professionalism

Paul · 25 August 2022

Agent replied · 12 June 2024

Thank you Paul for reviewing the great service provide by Richard and the management team and the contractor concerned. We wish you well with your upcoming move best wishes from all at Alexander & Co

5/5

Google

Specially would like to say thank you to Aimee, who really done hard work to do the competition. With her support and communication with both solicitors it made possible to complete it in weeks where it could take months..PositiveProfessionalism

Ridhima · 25 August 2021

Agent replied · 12 June 2024

Many thanks Ridhima, Aimee did really well with the solicitors concerned to get this through for you. Wishing you happiness in your new home.

5/5

Google

Totally professional service especially Anne in lettings. She answered queries quickly and sorted out some problems caused by water damage when I couldn't get there. She really was a lifesaver. I would highly recommend this company as a landlord.PositiveResponsiveness, Professionalism

Lesley · 13 June 2021

Agent replied · 12 June 2024

Thank you for your review Lesley it has been a pleasure working with you for the last few years. Your personal review for Anne is much appreciated, Anne works really hard to deliver the best service possible so recognition of her efforts is greatly appreciated. We all wish you well for the future.

5/5

Google

The viewing went really well. The agent was professional, helpful, and easy to talk to. They provided all the information I needed and made the experience smooth and enjoyable.

Krisztina · 15 April 2026

5/5

Google

I'm regularly in contact with them and they are always helpful. And if they promise to ring me back they do! Jason was excellent helping us sell our house: professional, courteous and efficient.

James · 13 June 2022

Agent replied · 12 June 2024

Many thanks for taking the time to give us a kind review of your experience James. Wishing you and Clare all the best for the future.

5/5

Google

I want to use this opportunity to say thank you to Alexander and Co for your wonderful and courteous staff. Having recently relocated to the UK, you guys made me feel welcomed. Your attention to details, information dissemination and communications are top notch. I highly recommend Alexander & Co to anyone looking to let out, rent, lease, buy or sell a property within the Dunstable area and environs.

Okwechime · 25 August 2023

Agent replied · 24 August 2024

Thank you Bruno for your fantastic review, it is very much appreciated we all wish you well for the future - Stuart and the Lettings Team at Alexander & Co

5/5

Google

Thank you Alexander’s once again for arranging our sale and purchase. With a special mention to Julia for her outstanding professionalism and patience and Lauren for keeping us updated. Highly recommendPositiveProfessionalism

Josie · 25 August 2022

Agent replied · 12 June 2024

We really appreciate your kind feedback Josie. Thank you for taking the time to share your views.

5/5

Google

Not only is Connor a beautiful face but he’s got such charm and charisma that you need to have to be an estate agent. Hes an asset to the team. Incredibly helpful, attentive and caring. Any questions you need answering, if he doesn’t know the answer off the top of his head then he will find the answer by the end Of the hour. Can’t praise this man enough. Moving house makes me very anxious and overwhelmed and he made the estate agent part very smooth and an anxiety free process. Hats off to him and the team!

Manda · 13 June 2022

Agent replied · 12 June 2024

What a great review Manda, thank you for such great feedback in connection with Connors service its great to hear. We all hope you will both be happy in your new home.

5/5

Google

Due to exchange on a house with Alexander and Co next week, and have nothign but good things to say about them. I met Rhys at the viewing, who was very nice and professional. But for me the real stand out star is Lauren. I work in the industry myself, so I know how stressfull and shaky getting a sale through can be, but because of Lauren it has gone smoother than I ever hoped. I cannot reccomend high enough

Panikos · 13 June 2022

Agent replied · 12 June 2024

Rhys does a fantastic job introducing clients to our properties and then Lauren works tirelessly with the chains chasing everyone involved to conclude the sales. Nothing is too much for her to assist the clients.

5/5

Google

I am absolutely BLOWN AWAY by the efficiency, professionalism, and diligence of the bunch at Alexander & Co! One of the ways I have been let down by agents in the past was by failures to ensure the paperwork was compliant, and we have all been reminded about the very serious implications for landlords of such failure by current events in the media but the team ensured everything was done perfectly. The property was marketed promptly and a great tenant was soon found. Given the huge amount of essential compliance that is involved with letting properties now, its been fantastic to know this was all taken care of by experts that really know their stuff. They are clearly very proud of the excellent service they provide and quite rightly so! I don’t mind paying a little extra for such excellent service (I’ve been a landlord for 30 years, I know it works out more expensive in the end if not done properly), but the icing on the cake was it was actually a little cheaper than the ‘competition’. So there is zero reason to use anyone else. And what a nice bunch of people. Thanks STUART, CONNOR, LEINNE, CHARLOTTE, LESLIE and JANICE.PositiveResponsiveness, Quality, Professionalism, Value

Mike · 13 June 2022

Agent replied · 12 June 2024

Mike thank you for taking the time to post this amazing review, your mentioning of ll concerned really has made a difference to the people concerned and the service they provide to be recognised is fantastic. Look forward to working with you again in the future - hope all works out with your tenant. Best wishes Stuart and the Letting team.

5/5

Google

My partner & I are very pleased with how great this agency is, very professional & polite & helpful "Janice" is an awesome lady! She helped us lots to get our dream house in our dream location to rent & we will forever be greatful to her, the property manager for our house is a lovely woman "Lesley" & we are pleased to have her as our property manager, we have dealt with many agents in the past but this one is by far the best! Highly recommend!PositiveProfessionalism

Helen · 13 June 2022

Agent replied · 12 June 2024

Helen thank you so much for this review ,my colleagues very much enjoyed working with you and we hope you will be extremely happy for years to come. Best wishes to you and your family and your 1st Christmas in your new home - The Lettings team

5/5

Google

5 stars for Sienna, much deserved for the prompt responses, guidance and professionalism throughout the whole renting process. Highly recommend the company and the the support offered is outstanding. Thank you

George · 16 March 2026

5/5

Google

I recommend with confidence, they have some wonderful employees, especially Denisa Modrus who patiently guided me in finding the perfect house!

Minea · 13 June 2023

Agent replied · 12 June 2024

Thank you for your review and in particular your review of Denisa, we all wish you well in your new home. The Lettings Team Alexander & Co Dunstable

5/5

Google

I would like to thank the staff at Alexander & Co Dunstable and to Caroline, the Mortgage advisor. From the moment I viewed a property that I liked and wanted to purchase it, they were by my side all the way till the completion date, Always keeping me up-to-date with information by email, if it's something they needed quickly from me then by phone. Thanks for all your help.

Evonne · 13 June 2023

Agent replied · 12 June 2024

Super review, Evonne. The sales and progression team here try to make the customer journey as easy as possible. Caroline further enhances the service offered to all our clients. Enjoy your new home.

5/5

Google

I have had one of the best member of staff who has been very helpful who has been amazing she has gone beyond the call of duty and guided us through the stages of renting out my property. Donna Magill managed to secure a good rate for my property to be rent out 10/10 she deserves award and alexander has a great team to work long side us.

Karl · 13 June 2023

Agent replied · 12 June 2024

Thank you Karl for taking the time to review Donna's service in particular it really is appreciated - we all look forward to working with you in the future. Best regards Stuart & The Lettings Team at Alexander & Co Dunstable

5/5

Google

I want to use this opportunity to say thank you to Alexander and Co for your wonderful and courteous staff. Having recently relocated to the UK, you guys made me feel welcomed. Your attention to details, information dissemination and communications are top notch. I highly recommend Alexander & Co to anyone looking to let out, rent, lease, buy or sell a property within the Dunstable area and environs.

Bruno · 13 June 2023

Agent replied · 12 June 2024

Thank you Bruno for your fantastic review, it is very much appreciated we all wish you well for the future - Stuart and the Lettings Team at Alexander & Co

5/5

Google

Thank you to Lauren who was brilliant in supporting us with the purchase of our first home :) Very professional and lovely experience from all team- from showing us around the property to supporting during completion. Made our first buy experience run smoothly. Thank you! :)

Maria · 15 November 2023

5/5

Google

Just sold my property in sundown ave, the team are very professional and personal approach , Thanks Julia and Gary for looking after my sale, highly recommend .PositiveResponsiveness, Professionalism

Tooleys · 13 June 2022

Agent replied · 12 June 2024

Thanks for the glowing review of your experience with Julia and Gary.

5/5

Google

Alexander & Co have been a pleasure to deal with. They have gone above and beyond to help us through the purchasing process and have been very efficient and providing us with timely information. Lauren was very very helpful all the way through the process as well as everyone in the team who picked up for each other. Thank you guys!

N · 13 June 2022

5/5

Google

Dealing with Julia has been amazing. She is professional and fantastic at communication. Julia has eased the stress from the home buying process and is always able to help put my mind at rest.PositiveResponsiveness, Professionalism

James · 13 June 2021

Agent replied · 12 June 2024

Buying a property is never an easy process for anyone. I`m really pleased that Julia has helped to take the strain out of it for your purchase. She can never do enough to help out our clients.

5/5

Google

The whole team at Alexander & Co have been fantastic from start to finish. Janice was absolutely amazing in helping me with renting my flat. She was incredibly helpful, kind and responsive throughout the whole process. Would definitely recommend!

Lindsey · 13 June 2020

Agent replied · 12 June 2024

Thank you so much Lindsey for taking the time to review us, it really is so appreciated - we wish you all the very best in your new home.

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