Trusted Agent profile

Slater Hogg & Howison Dundee reviews

★★★★★ Excellent

223 reviews across 1 platform

21 Dock Street, Dundee DD1 3DP

Slater Hogg & Howison's Dundee office at 21 Dock Street is rated 4.6 out of 5 across 223 reviews on 1 platform, including 223 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards Slater Hogg & Howison won in 2026. Checked 9 October 2026.

Google logo

4.6 / 5

223

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Slater Hogg & Howison. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Dundee office, from every platform, shown as written. First names only.

5/5

Google

Found Rebecca and Emma to be extremely helpful during the set up of a rental property. They very efficient and guided us through the renting process perfectly. I would highly recommend Slater Hogg to anyone thinking of renting out a property.

Kevin · 14 April 2025

Agent replied · 8 December 2024

Thank you for your brilliant 5* review and thank you for your recommendation Kevin. Best wishes, Lucy, Customer Relations.

5/5

Google

I had to move up to Dundee from Liverpool, so getting in for physical viewings was not really an ideal situation for me. Slater Hogg & Howison were one of the few letting agents that were not only willing to accommodate for this, but were beyond helpful in my search for a home! Emma in particular has been a huge help to me through the whole process of searching, making an offer and moving up here, and continues to be wonderful in supporting me as I get settled in here. Can't recommend them enough!

Dan · 8 April 2023

Agent replied · 7 July 2023

Thank you for your wonderful 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Had a viewing with Grace - the viewing was really straightforward and informative. The property was presented well and all my questions were answered clearly.

Errol · 14 September 2025

Agent replied · 14 April 2026

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

It’s our first time to buy-to-let. We have contacted SHH to get some information on property rent even before we got the keys. The agent is very helpful and knowledgeable to keep us prepared. After we have got the key, SHH was very efficient to get all the safety checks done and advertise the flat. Completely hassle free experience for us. Highly recommended!

Laoshen · 29 March 2024

Agent replied · 26 August 2024

Many thanks laoshen li for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We have recently started renting a flat with Slater Hogg & Howison, which we recommend as a letting agency. We have been fully supported from the time of the viewing till after the move as well. Sarah P is such a nice person, has been very helpful from the very begginning. After we moved in, she continued to answer all of our questions and help us whenever we needed to get settled in the house properly. We are very happy with the overall service provided so far and advise Slater Hogg & Howison in Dundee when looking for a place to rent!

Lisa · 8 January 2023

Agent replied · 7 July 2023

Many thanks for your kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

High quality service, help to sort any problems very efficiently, would certainly recommend!

Alan · 28 December 2025

Agent replied · 27 January 2026

Thank you for your kind words! We take pride in providing high quality service and are always happy to help sort any problems efficiently. We appreciate your recommendation! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I have been dealing will Slater Hogg for many years from renting my property to selling it this year. They have always being readily available answering my emails quickly and phones get answered straight away not left on hold like some companies. They go out of their way to assist you and always go that one step further to help. Paul in sales was a pleasure and professional to deal with and made the selling process very easy for me. I would highly recommend anyone looking to rent their property or sell it to go with Slater Hogg

Claire · 9 December 2022

Agent replied · 7 July 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

My partner and I have just moved into a property with Slater Hogg Dundee. The move has been smooth sailing and the property is everything we’ve been looking for! We have been moving with the help of Emma, who has been nothing but brilliant. She has been fast to reply to us, she would always call to ensure everything was going well. She even met us on her day off to hand us our keys to the new property. Overall a very fast and professional service from both Emma and Slater Hogg & Howison Dundee.

Emily · 10 October 2022

Agent replied · 7 July 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Delighted that I made the decision to switch letting agents to Slater, Hogg & Howison. They have a brought a professional and pro-active approach to getting my flat renovated since being appointed. I'm delighted with the outcome and, more importantly, so are my new tenants who have a great looking flat to move into! Special mention has to go to Rebecca Gray who led the project and organised all the required works with minimal fuss and valuable advice throughout the process. Highly recommend using Slater Hogg & Howison, they are a huge improvement over my previous agents.PositiveResponsiveness, Quality, Professionalism, Value

David · 27 August 2022

Agent replied · 7 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Emma from the Dundee branch was such an amazing help! She helped me through the entire process, and is always friendly and informative with any questions I have. I expressed to her that I wanted to move quickly, and within the week she had helped me find the right place, amazing work! I cannot recommend her highly enough. She’s a fantastic agent!

Kirsten · 29 January 2024

Agent replied · 26 August 2024

Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

I first contacted this property company when searching for a flat in Dundee during June of 2022. The first flat I applied for was already leased by the time I contacted the company. They offered to keep my details and preferences for what type of flat I was looking for in relation to price and distance from work. Two weeks later I received a call from Sarah, who informed me of a flat that suited my preferences and asked if I would be interested in viewing. She was very accommodating during the whole application process and was able to provide an online viewing for the property. Filling out all the necessary paperwork was very straightforward, and the inventory was quite easy to conduct as all items listed were supplied with photos. After moving into the property, they were extremely helpful with any questions I had in regard to the property and also provided a contents insurance quote which was very extensive. The person I communicated with during the process was Sarah and she was so helpful and friendly throughout the whole process.

Andrea · 11 August 2022

Agent replied · 7 July 2023

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Have not long moved into my new property thanks to Slater Hogg & Howison, with help from the lovely Emma! The whole process was relatively quick and super easy & had support throughout. Always kept up to date & quick to respond to any queries/questions we had. Even got a lovely little “new home” pack with some essentials! Highly recommend!

Amy · 28 February 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us your 5* review and recommendation Amy Younger! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Slater Hogg & Howison have been helping us to let our properties for a good few years, I found them very professional and responsive. Their fees are also very competitive. They have connections with local tradesmen and can get the works done speedily and at competitive rates. They are very efficient at finding tenants and collecting the rent. I have no hesitation is recommending this firm and I think it will give you peace of mind.PositiveResponsiveness, Quality, Professionalism, Value

Raj · 27 August 2022

Agent replied · 7 July 2023

Thank you for your wonderful 5* review of our local team and glowing recommendation. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care

5/5

Google

Excellent service. We were helped every step of the way during the process of applying for the rental of a flat. Emma was absolutely fantastic providing clear instructions and amazing support throughout.

Mark · 7 July 2022

Agent replied · 7 July 2023

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

1/5

Google

We rented a flat through this agency. We were coming from abroad and they did not helped us with connection of electricity and gas, they did not even gave us names to help us find the suppliers. The flat was not in great condition, especially the kitchen (dirty), where the toaster was broken, dish washer was broken and the kitchen hood was in miserable condition. Whe we left the apartment, they charged us with some expenses for cleaning (the flat was in better condition compared to how we found it!!), toaster (broken..). When we asked for explanation, they ignored our emails, then took money for the deposit without saying nothing. Extremely unprofessional.

Cristina · 7 July 2022

Agent replied · 7 July 2023

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

1/5

Google

Avoid! This agency, or at least this branch, is terribly unprofessional. They do the bare minimum for tenants upon arrival, and do not behave professionally at the end of tenancy. Coming from abroad, unfortunately we did not have may options. We received little-to-no explanation on how to properly settle down (e.g. we weren’t even informed of which energy suppliers we needed to contact). Check-in inventory was full of mistakes, in particular the kitchen was described as ok while being in a miserable state, and toaster and dishwasher were not actually working. Check-out inventory was even worse. We had to personally point out several mistakes done by the person in charge of it: objects considered missing but clearly visible in the pics, and objects considered added from previous inventory where in fact they were listed. We were also charged for “cleaning”, and considering that we left the apartment in a much better state than we found, we asked for precise explanations by email twice, which never came. Moreover, they used MyDeposits Scotland which too disregarded our email to customer service, thus allowing SHH to take the money wrongfully requested while we were trying to find a settlement. Avoid at all costs if you are looking for a rental!

Riccardo · 7 July 2022

Agent replied · 7 July 2023

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Hi all, I have had a fully satisfactory experience with the company. All correspondence was delivered in a clear, timely and professional way. I could not have asked for anymore. I rate the experience 10 out of 10. In particular, I would like to single out their representative Rebecca Gray. It was such a delight dealing with Rebecca and I can honestly say, without Rebecca's lead and recommendations, I would not have been able to secure the excellent property that I did. I fully recommend engaging with this company and contacting Rebecca for any inquiry that you may have.

Patrick · 7 July 2022

Agent replied · 7 July 2023

Thank you for taking the time to leave us this wonderful 5* review and recommendation. Kind regards Lucy, Customer Relations

5/5

Google

Excellent experience to date. Rebecca has been excellent at communicating throughout and has helped to make the entire process as efficient and smooth as possible.

Nadia · 9 March 2023

Agent replied · 7 July 2023

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Needed to move flat over Christmas and agent Rebecca has been first class all the way, very helpful an lovely to speak to and made everything very easy. Happily recommend working with the companyPositiveResponsiveness, Quality, Professionalism, Value

Mark · 27 August 2021

Agent replied · 7 July 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.

5/5

Google

Everyone was extremely pleasant and helpful. All viewings were carried out on time and with no issues. All made a very stressful experience less painful.

JAMES · 7 February 2023

Agent replied · 7 July 2023

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Emma and Paul have been really helpful in guiding me through the process of becoming a landlord for the first time. Great and speedy communication regarding any questions or issues. Would recommend.

Chae · 14 April 2025

Agent replied · 11 November 2024

It’s really lovely to read another 5* review and recommendation Chae. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

Excellent service mainly dealt with Rebecca, who was always available for email enquiries and phone calls. Got moved into the property really quickly which was great. Would highly recommend Slater Hogg & Howison.PositiveResponsiveness, Professionalism

Sarah-Louise · 11 January 2022

Agent replied · 7 July 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I want to thank Paul and his team with the assistance in selling my flat in the most smoothest way possible. I’ve been informed and kept up to date on the process throughout. Many thanks

Ally · 29 October 2021

Agent replied · 29 October 2023

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I am very happy with their services, I do recommend them. And I want to say publicly thank you to Emma Jones it was very easy to communicate with her.

Viktor · 7 July 2022

Agent replied · 7 July 2023

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Slater Hogg & Howison's Google reviewsLeave Slater Hogg & Howison a review

Questions about Slater Hogg & Howison Dundee

How many reviews does Slater Hogg & Howison Dundee have?

Slater Hogg & Howison's Dundee office has 223 reviews across 1 platform: 223 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Slater Hogg & Howison Dundee's rating?

Slater Hogg & Howison Dundee is rated 4.6 out of 5 across all 223 reviews, and 4.6 out of 5 on Google from 223 reviews, checked 9 October 2026.

Has Slater Hogg & Howison won any awards?

Yes. In The Trusted Agent 2026 awards: Slater Hogg & Howison, Dundee won Trusted Agent; Slater Hogg & Howison, Paisley won Gold; Slater Hogg & Howison, Shawlands won Gold; Slater Hogg & Howison, Cumbernauld won Trusted Agent; Slater Hogg & Howison, West End won Trusted Agent; Slater Hogg & Howison, Helensburgh won Trusted Agent; Slater Hogg & Howison, Rutherglen won Trusted Agent.

Where is Slater Hogg & Howison's Dundee office?

Slater Hogg & Howison Dundee, 21 Dock Street, Dundee DD1 3DP.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.