Slater Hogg & Howison Dundee reviews

★★★★★ 5/5

Google

Slater Hogg and Howison in Dundee were so helpful to me and my partner in finding a property that was suitable and appropriate to our needs. My partner was deployed on ship overseas during the application process and Sarah. P was so supportive in making it as smooth a move as possible and was very understanding of our circumstances. Emma was also helpful in this process. I would fully recommend SHH to anyone that was looking for a reliable landlord/letting agent to rent from.

Sophie · 8 April 2023

★★★★★ 5/5

Google

The best letting agency I have ever met. Words are not enough to thank Slater hogg and especially Sarah who was with me for the whole process. Sarah is very much dedicated to her work and tried to her best for everything I requested for.. I was struggling for a flat for many months, but when I met this agency within 24 hrs they provide me with a flat and which was really unbelievable for me. I have had many bad experinces from other letting agency people. (racism, unprofessionalism, and many) . But this agency provided much information about my flats and also I got a gift hamper for a new begining . Thank you Slatter hogg and howison. Highly recommended. All the best. Many thanks

Sneha · 8 January 2023

★★★★★ 5/5

Google

Emma Jones was fabulous. I was looking for an apt for my son to rent for a year and absolutely nothing was available in Dundee, (Seriously, for one property, within 24 hours of the listing appearing, there were over 100 online applicants.). After signing up for every online service and walking into every physical property management agency in Dundee, Emma was the only one to deliver. She is communicative, professional and helpful, which means a lot for someone from abroad trying to rent locally (trust me there are many hurdles). Ultimately, once we found Emma, everything went smoothly.

Ronan · 9 November 2022

★★★★★ 5/5

Google

I recently started renting an apartment that is managed by Slater Hogg and Howinson. I was in a very difficult housing situation when I passed by their office on Dock Street. I explained my desperate need for a new flat after my previous landlord has given me only one month to find a new place during September, the busiest month of the year. Sara was very professional and caring, she immediately took my personal coordinates and said she will contact me if there is anything that will come up. Only 30 minutes later I had an email from her offering me an amazing flat in the city center which I eventually moved into. Sara have been extremely helpful and professional, the communication has been very smooth and prompt. I can't but highly recommend this agency.

Rita · 9 November 2022

★★★★★ 5/5

Google

My flatmate and I recently rented a property from Slater, Hogg and Howieson. We dealt with Sarah, who has been great and could not recommend enough. We have recently graduated and were looking for a property before starting new jobs in Dundee. Having rented in Dundee as students for the last 4 years, we were aware of what letting agencies to avoid. SHH is a letting agency we would suggest. We enquired about the property with SHH and requested a viewing. I got a phone call a day after from Sarah who sent across a virtual viewing and advised that she was meeting with the landlord in a couple of days time and to submit an application before then so that it was seen properly. Sarah also took our details and what we were looking for in a flat in case we were unsuccessful with this property so they could recommend other suitable properties to us. We took Sarah on her advice and submitted an application which was accepted very promptly on the day Sarah had said she was meeting the landlord. As we hadn't seen the property we didn't want to pay a deposit before we had seen it which we relayed to Sarah who was very accommodating and more than happy to arrange a viewing for the next day. In all our interactions with the staff at SHH, they were all very accommodating and wanting to help and ease the process. Communication has been easy and would recommend SHH Dundee to anyone wanting to rent. They made the moving process easy and smooth by forwarding on help documents and advisors on setting up wifi and energy for the property. Any questions were answered promptly and straightforward which is quite different from previous letting companies we have dealt with.

Lillian · 10 September 2022

★★★★★ 5/5

Google

I have been extremely impressed with Slater Hogg & Howison, Dundee and with their Emma Jones in particular. I was looking for a home to rent with my family and whilst SHH didn't have anything immediately available, they took my details and were quick to contact me as soon as a suitable property became available. Emma really took the hassle out of the process for us. She was very professional, approachable and helpful from start to finish and quick to respond to emails and queries. Thanks to her attention to detail, we found the move-in process to be straightforward and since we moved in, Emma has been just as approachable and helpful. I have been very impressed and I have no hesitation in recommending Emma and the branch.

Emma · 7 July 2022

★★★★★ 5/5

Google

Rebecca was 1st class nothing was a bother for her. She went over and above to get the right tenants and make sure everyone was happy. I would be very happy to recommend this company.

Brian · 17 March 2025

★★★★★ 5/5

Google

This was our first time using Slater, Hogg & Howieson to rent out flats. Rebecca was great at taking us through the process & answering questions as we went along. Emma & Sarah were also a great help too. Communication couldn’t have been better & it hasn’t taken long to find tenants. Would definitely use their services again.

Liz · 28 February 2024

★★★★★ 5/5

Google

My partner and I just moved into a Slater Hogg & Howison rental property and could not be happier. Agent Rebecca Gray was on top of everything and kept in constant contact to keep us in the loop regarding the letting process. We are so thankful for the support we received in finding the right flat for us.

Miranda · 29 January 2024

★★★★★ 5/5

Google

We had a great experience finding a flat with Slater Hogg and Howison. Rebecca Gray was our agent and she was always so quick in responding to our questions. She was so friendly and professional. We are really happy with our flat and can not thank her enough. She made us feel very secure through the whole process and we knew we could contact her with any issues and she would be of great help. Would definitely recommend slater hogg, very smooth experience.PositiveResponsiveness, Professionalism

Camillo · 27 August 2021

★★★★★ 5/5

Google

I would like to mention that the management and staff members of this estate agency are super nice and very professional. I was looking for a property to rent in Dundee and contacted the agency. Unfortunately, the flat was soon booked by someone else but Ms. Rebecca kept my profile in record and was promptly sending me updates about any potential matches or new properties that became available. I think they often get very good properties which gets booked pretty fast. Even though meanwhile, I got my tenancy agreement elsewhere, but I wanted to appreciate their effort and services. RecommendedPositiveResponsiveness, Professionalism

Hassan · 27 August 2021

★★★★★ 5/5

Google

This branch, particularly Emma have been great helping me find and eventually move into my new flat! Great communication and very friendly, couldn’t fault them at all.

Ava · 14 April 2025

★★★★★ 1/5

Google

Update: Please see your system for updates/ reports as all of the issues where touched on multiple emails including notes from the check out. On a side note: Sarah has been great through the whole rental process. Even though there were some bumps on the road eg lining up dates , previous bills from the previous tenant etc - the whole process was easy.

H · 7 June 2023

★★★★★ 5/5

Google

Dundee seems to be a competitive market when trying to rent a property. Throughout the process of us trying to rent, Slater Hogg, and in particular Rebecca Gray, kept in contact. Of all the letting agents we dealt with they were certainly the only ones to proactively contact ourselves when suitable properties became available. All in they provided a great service and ultimately found us a property that best suited what we were looking for.PositiveResponsiveness, Quality, Professionalism

Billy · 27 August 2021

★★★★★ 5/5

Google

I recently used the company for two properties, Rebecca was a great help throughout every step of the process. Rebecca made the transition very smooth for the new tenants. Would highly recommend using Rebecca for any property help anyone may have. I will be using SHH again in the future.

Scott · 28 February 2024

★★★★★ 5/5

Google

Highly recommended team. I initially brought to market and let out an apartment in Dundee, Paul and the team were fantastic as I was quite new to the process. Later after letting I switched to a selling the property and again Paul and his team were amazing. Always on the ball and communicating whenever necessary. Rates were very good and transparent, I highly recommend the Dundee branch of Slater Hogg.

Lewis · 7 July 2022

★★★★★ 1/5

Google

Terrible. Over 2 months after we moved out we finally got our deposit back. Action is only taken when it is prompted by tenants and good luck actually getting a response to an email within a week. The landlord tried to deduct us for cleaning (this was 'one shelf is lightly grubby', the place was filthy when we moved in which we documented in the ingoing inventory), items left in the cupboard (which all belonged to the landlord, i.e. paint cans for the flat and such) and nails in the walls (which we documented in our ingoing inventory). This made it evident that they don't actually use the ingoing inventory you make with additional comments and pictures and instead just use their own one. This was further proved when I asked to be provided with the inventory complete with our comments and was told that it is probably in a folder that they don't have access to. Then how was the outgoing inventory made?! I ended up getting my entire deposit back, I assume because they couldn't prove me wrong because they just throw out your inventory comments. I also say assume because there was no communication from the agency about this, I only know because the deposit company contacted me. They were adequate on the move-in but useless when trying to get the deposit back after moving out.

Kathryn · 7 July 2020

★★★★★ 5/5

Google

We have recently rented a flat from Slater Hogg & Howison. The experience with them was simply excellent. The property was well maintained and clean. I would love to mention that all the staff members were polite and helpful. I would specially thank Sarah and Emma for their supportive behaviour throughout the process. I would love to deal with them in future for buying a house.

Vikrant · 9 November 2022

★★★★★ 5/5

Google

Rebecca and the team helped me find a property and get moved in within less than 2 weeks they were very communicative, the process was easy and only as invasive as necessary. I felt I was given all relevant information, they ensured the property was ready for me before my move in and were just generally very friendly and lovely. Would definitely use their services again.PositiveResponsiveness, Professionalism

Phoebe · 27 August 2022

★★★★★ 5/5

Google

Emma and her team have been great while my property had some issues with the roof. They sourced a roofer to come and look at the issues to quote and dealt with getting info for the other tenants in the building so we could get them involved. A great help and made a stressful time a lot more manageable.

Sean · 8 May 2023

★★★★★ 1/5

Google

Rented with the Dundee branch. Viewed the property when the tenant was still in, got the keys after they had left from the office. When I opened the door, I was horrified. Urine stained mattresses, hair everywhere, blood on another mattress and up the walls, and the place was filthy. Noone from the office would come up and see the mess I was moving in to, and advised me the place had been cleaned to a high standard. Clearly you have pretty screwed views of what a high standard is. It took ages to get them to uplift the bloody mattress and urine soaked mattress, and in the meantime, I had to clean the deritus left from the previous tenant!!! Disgusting. Next issue - height of winter and the boiler/heating wasn't working. They were quite happy to leave us without heat or hot water for almost 2 weeks. Thankfully, we found a plumber who kindly came to help us. Next issue - the boiler was leaking and we could have died of C02 inhalation as the monitors didn't detect it. Countless issues with the boiler, and each time I reported a new issue, I was told "the boilers already been fixed" NO! These were new issues and they were not quick to help us out. There was a leak external to the property, which our neighbour contacted the owner directly about and funnily enough, it was fixed (without our knowledge or input) the next day. But issues to safety can be left....good one. On leaving the property, we made sure it was clean, and WAY cleaner than how we moved in to it. We were charged a cleaning fee. HILARIOUS. By then we had moved far, far away and in no mood to fight any longer. Put it this way - I hadn't left the place covered in blood, urine, hair or toenails so saying it wasn't clean was an absolute insult. I was honestly not touch this company nor Countrywide (their overlords) with a barge pole.

Lyndsey · 8 July 2019

★★★★★ 5/5

Google

I met with 4 estate agents to sell my property and decided to go with Slater Hogg. I could not recommend them enough! Paul and all the ladies in the office we're absolutely fantastic. I was very lucky to have a quick turnaround (only one week on the market) but I was really pleased with the service from start to finish. Feedback was provided, I was kept up to date, queries were answered promptly. What I thought would be stressful (selling) turned out to be a very positive experience overall and I could not be more grateful!

Ruth · 8 July 2019

★★★★★ 5/5

Google

Slater Hogg agency have been of a great help when we were struggling to find a place to rent in Dundee. We would like to thank Emma who’s been so amazing in helping us with exactly what we needed and she kept us well informed about each and every step and made the journey so smooth.

Rupsy · 23 June 2023

★★★★★ 5/5

Google

We've had a fantastic experience renting with Slater Hogg & Howison so far. They made the process super smooth and easy. Thanks so much to Sarah for keeping us updated throughout. Shoutout to Emma as well. Thanks again guys, can't recommend enough!

Joe · 28 April 2024